Total 12 job vacancies by Rest

We are seeking for 3-4 customer service Ambassador to join our team at Changi Airport East Region on a full-time basis.

-Excellent communication skills with the ability to interact professionally and courteously with diverse customers.

-Processing user inquiries and transactions in a timely and efficient manner.

-Addressing user concerns and complaints with empathy and finding appropriate solutions.

-Keep the area clean with proper cleaning twice a day.

-Reliable, punctual and able to work flexible shifts, including weekends and public Holidays.

-Working collaboratively with team members to ensure smooth operations and exceptional service delivery.

-Following Company policies and procedures while maintaining professional standards all time.

-Physical capability to stand and walk for extended periods.

• Sydney or Melbourne 
• Fixed term contract 
• Uplift governance for our People & Change committee  

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

We are looking for a Senior Assistant Company Secretary to join our Secretariat team, reporting to Rest's Company Secretary you role will be to drive the strategic development and execution of initiatives that enhance governance and accountability. You will manage the day-to-day execution of high-quality secretariat services for a portfolio of board committees ensuring that they meet relevant regulatory and legal obligations.  

Enhance Governance and Accountability Framework

• Advise on and enhance the governance and accountability framework in collaboration with the General Manager
• Manage, maintain and enhance the delegations framework and relevant governance policies (Board Governance Policy, Fit and Proper Policy, Conflicts Management Policy, and Gifts and Benefits Policy)
• Monitor regulatory and legislative developments, advising on implementation strategies for required changes
• Provide technical advice, briefings and expertise on governance, accountability and emerging risks

Manage Board Committee Operations

• Manage the end-to-end operations of a portfolio of Board Committees, collaborating with relevant Chairs to promote effective and transparent operation
• Encourage timely implementation of committee decisions

Drive Governance Culture and Compliance

• Influence a robust and proactive governance and accountability culture through decision-making processes and strategic input
• Support the organisation in fulfilling its governance and accountability obligations
• Support the General Manager in driving continuous improvement in the management of statutory and compliance obligations

Provide Strategic Governance Advisory Support

• Build and foster trusted working relationships with senior management and directors
• Provide timely, commercially pragmatic governance and accountability advice across the organisation
• Maintain networks with peer Company Secretary Offices to share insights and best practice

• Great Opportunity - Be Responsible for measuring and reporting the performance and attribution of the REST’s multiple investment strategies (Options)
• Certificate in Investment Performance Measurement (CIPM®) Preferred
• Location: Sydney, Melbourne or Brisbane 
• Hybrid Working - A Blend of CBD Office and Remote 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*.

We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome. Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Join Rest as a Senior Performance Reporting Analyst and play a key role in how we measure, explain and communicate the performance of our investment options. You’ll help shape the performance reporting framework – people, processes and systems – and support the Manager in leading day‑to‑day operations of the team. In this role you will:

• Deliver accurate, timely performance, exposure and attribution reporting for internal and external stakeholders
• Monitor regulatory developments (including APRA Performance Tests) and provide clear analysis and commentary
• Develop and maintain the Whole of Fund attribution model and share insights on drivers of performance
• Oversee daily performance reporting from our custodian and support continuous improvement of processes
• Contribute to regulatory reporting (e.g. APRA, RG97, portfolio holdings, OTC derivatives)
• Partner with Investment Analytics and other stakeholders to enhance and automate reporting using tools such as State Street Alpha / Charles River and FactSet
• Provide guidance and mentoring to Performance Reporting analysts

• Work for a purpose‑led superannuation fund focused on creating super our members love
• Turn data into real outcomes for 2M+ members, employers and partners
• Sydney or Melbourne Located / Hybrid Working - Blend of CBD Office and Remote 

Established in 1988, Rest is one of Australia's largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest is hiring an Analyst, Portfolio Analytics to transform member and employer data into actionable insights. You’ll produce accurate reporting across the Member portfolio, evaluate the performance of key initiatives, and provide insights to support strategic decision‑making. You’ll partner across Member and the broader business to ensure analytics are clear and aligned to enterprise priorities, and coordinate member and employer data governance with the Enterprise Data team.

What you’ll do

• Produce and continuously improve performance reporting and dashboards for the Member portfolio, including key metrics for senior leaders.
• Analyse data across member experience, acquisition, retention and engagement to identify trends, issues and opportunities.
• Prepare clear, concise insights and narratives that inform leadership, governance forums and cross‑functional decision‑making.
• Support governance processes and materials (e.g. for CMO and GM MVC), including summaries of progress, risks and required decisions.
• Collaborate with teams across Experience Design, Journeys, Research & Insights, Digital, Marketing, Workplace, Product, Risk, Finance and Strategy to align data, assumptions and performance measures.
• Maintain high data quality standards, ensuring accuracy, consistency and reliability across all reporting and analytics outputs.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The primary function of the role is to support the Investments business and coordinate operational risk activities. Reporting to the Head of Operational Risk (Investments), the Manager will implement, maintain and monitor the Rest Risk Management Framework within Investments business

Key Accountabilities/Responsibilities

• Maintain and enhance the Investment team’s risk profile to support strategic and regulatory objectives including compliance with CPS230
• Lead the generation of regular reporting for the Investments teams, Investments leadership and committees as required.
• Partner closely with Investment teams to conduct risk assessments, implement effective controls and execute the Line 1 controls testing program including design and operational effectiveness testing;
• Lead the identification, investigation, and resolution of operational incidents including internal and external audit findings;
• Support the Head of in the ongoing management and oversight of the CIO FAR obligations related to Investment management.
• Build strong relationships with Investments teams and supporting functions trust and credibility.

• Award-Winning Superannuation Fund Provider 
• Driving the data quality vision and roadmap
• Purpose-led work: help us create super our members love
• Sydney Located | Hybrid working - blend CBD Office / Home 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the role

The Data Quality Management Lead defines and delivers Rest’s enterprise data quality vision, objectives and roadmap. The role leads delivery to uplift data literacy and maturity, ensure Rest meets compliance and data quality risk obligations, and embed processes that support good‑practice data quality. The Data Quality Delivery team is responsible for: -

• Driving the data quality vision and roadmap
• Implementing data quality best practices at Rest
• Protecting Rest’s most important data assets (Critical Data Elements)
• Uplifting the data quality knowledge and skills of our people

What you'll do 

• Lead and maintain the data quality capability roadmap with key data stakeholders.
• Embed data quality management into the delivery and maintenance of enterprise data assets through fit‑for‑purpose tools and processes.
• Build and support data communities of practice and uplift data literacy across Rest.
• Own the evaluation and selection of data quality tools, informed by business needs and market trends.
• Design and maintain operational processes for identifying, prioritising and monitoring Critical Data Elements.
• Partner with the Data Governance Lead to embed data quality and governance into key data delivery processes (e.g. Data Design Authority).
• Oversee data quality management and ongoing governance for prioritised CDEs on Rest’s strategic data platform.
• Work effectively within agile ways of working.

• Join a purpose‑led Super Fund and use your analytics skills to lift performance, support growth and improve the experience for our members!
• Location: Sydney or Melbourne CBD 
• Hybrid Working: Blend of CBD Office and Remote 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Join Rest’s Client Services team to turn data into decisions that drive better outcomes for members, employers and partners. In this role you’ll work closely with the Head of Business Performance and key stakeholders to lift operational efficiency, sales effectiveness and client experience. You’ll use your skills in SQL, Tableau Cloud and modern data platforms to translate complex data into clear insights, dashboards and recommendations that support informed, data‑driven decisions.

What you’ll do

• Partner with stakeholders to understand business needs and translate them into clear user stories and requirements.
• Analyse and model data to identify trends, risks and opportunities across sales, account management and operations.
• Design, build and maintain dashboards and reports that enable timely, data‑driven decisions.
• Maintain and enhance CRM and related systems to ensure accurate, reliable data and reporting.
• Own performance reporting for key KPIs and metrics, providing regular insights to stakeholders.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Observability Lead is responsible for leading Rest’s observability strategy, ensuring operational excellence, and driving continuous improvement in monitoring, alerting, and incident response. This role combines hands-on operational support with strategic governance and tooling ownership and leading initially one observability engineer. The Observability Lead will triage and investigate alerts, define observability standards, and manage enterprise observability platforms (primarily Datadog) to ensure system reliability, compliance, and scalability, focusing on end-to-end user journey.

Key Responsibilities

• Own and maintain the Enterprise Observability Strategy, roadmap, and maturity model.
• Oversee incident detection and alerting processes to ensure timely response.
• Lead and contribute to Post-Incident Reviews (PIRs), offering observability insights and identifying monitoring/alerting gaps.
• Support incident triage and investigation using logs, metrics, and traces to accelerate root cause analysis.
• Define and maintain observability standards, frameworks, and maturity models across the organisation.
• Establish and run an Observability Community of Practice, fostering collaboration and knowledge sharing.
• Ensure compliance with internal audit, security, and data privacy policies, embedding observability into governance practices.
• Deliver reporting in compliance with CPS230, ensuring regulatory obligations are met.

• Join An Award-Winning Fund 
• In this permanent role, provide high quality superannuation, insurance and intra-fund advice
• Great team and culture
• Sydney Located | Hybrid Working - blend of work from home and in our brand-new offices  

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Based in Rest's Advice team, you will be accountable for the providing high-quality superannuation, insurance and intra-fund advice to Rest members and their families by phone, video or face to face. 

• Provide high quality intra-fund advice to Rest members
• Identify the member’s financial planning needs and triage to a more senior adviser when appropriate
• Engage members via phone, webchat or video conference
• Attend employer work sites for face to face advice when required
•  Act in the best interest of the member in the provision of advice
•  Complete Statements of Advice 
• Comply with the administration and record keeping obligations when providing financial advice
• Understand and comply with the requirements of our AFSL as outlined in the Rest Financial Planner Manual
• keep up to date with legislation, industry changes, and new strategies and product changes/enhancements 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Head of Voice of the Customer (VOC) is responsible for leading and embedding the organisation’s understanding of member needs, expectations and experiences across the end‑to‑end superannuation journey.

The role leads and evolves the VOC strategy, member / employer research and insight ecosystem that captures, interprets and embeds member sentiment - leveraging research, data, analytics and feedback channels to drive actionable insights.

By championing a member‑led culture and partnering across product, marketing, service, workplace, digital and operations teams, the role ensures decisions are informed by clear, evidence‑based member insights, driving improved member experience, trust, engagement and long‑term member outcomes.

Key Accountabilities/Responsibilities

Lead Enterprise Voice of the Customer Strategy

• Develop and execute Rest’s enterprise-wide VOC strategy, ensuring the systematic and consistent capture of member and employer feedback across all channels.
• Establish and maintain a unified VOC framework that supports strategic planning, service design, and continuous improvement initiatives.
• Manage all VOC data pipelines, feedback systems, and measurement programs including NPS, CSAT, complaints analysis, survey programs, journey analytics and unstructured data capture.
• Expand listening programs across digital, contact centre, employer interactions, adviser networks, and emerging channels, in line with strategic priorities.
• Influence business owners to respond to VOC findings with meaningful action, tracking improvements against defined metrics.

Lead Member Research, Insights and Analytics

• Lead qualitative and quantitative research programs that uncover actionable insights about member needs, behaviours and pain points.
• Develop robust insight methodologies (e.g. segment analysis, journey diagnostics, sentiment analytics, behavioural insights) to support evidence‑based decision making across the organisation.
• Ensure insights are translated into practical recommendations that drive material improvement in member outcomes.
• Drive enterprise awareness of member needs through storytelling, dashboards, insights packs and strategic presentations.

Understand the Member Experience

• Across key member journeys, deeply understand the end-to-end member experience by channel and interaction type. Identify and monitor key metrics and feedback loops that allow the early identification of friction or poor experience.
• Highlight systemic issues and opportunities at both journey and strategic levels.
• Work closely with Strategy, DTD, Risk, Services, and Product teams to ensure member voice is embedded into decision-making, prioritization and delivery.

Lead Experience Design

• Map signature experiences aligned to strategic priorities to understand current state and future opportunities.
• Lead the experience design function working with business teams to evolve member experiences to meet the needs of member and employer audiences into the future.

Govern Insight Quality, Integrity and Compliance

• Ensure data accuracy, methodological rigour and compliance with privacy, regulatory and ethical standards across all VOC and research activities.
• Maintain measurement consistency across channels and journeys, ensuring comparability and high data integrity.

Build a High Performing Team

• Lead, coach, and develop a multidisciplinary team spanning research, insights, analytics, and CX measurement.
• Foster a culture of curiosity, evidence‑based thinking, accountability, and continuous learning.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

We are looking for a strategic advisor, confidante and ‘right hand person’ to amplifying the efficiency and efficacy of Rest’s Chief Investment Officer (CIO). A member of the Investments Leadership team, your role will be pivotal in translating the CIO’s vision into an operational plan, facilitating decision-making, predicting risk and red flags before they occur, and ensuring the seamless execution of initiatives critical to the fund’s success.

Key Responsibilities

• Business Strategy: Lead the development and review of the Investment division's strategic priorities, including objectives, KPIs, projects, and culture initiatives aligned with Rest's overall strategic direction.
• Advisory and Decision Support: Serve as a thought advisor to the CIO and Investment Leadership Team, providing perspectives beyond individual teams. Prepare decision briefs that frame problems, develop options, assess risks and returns, and manage stakeholder impacts.
• Operating Model Execution: Work with the CIO to develop and implement the Investment division's operating model and management rhythm. Act as connective tissue between the Investment division and other parts of Rest, including Finance, Data, Technology, Member Services, and Corporate Affairs. Manage agendas, track progress, and ensure delivery of strategic priorities.
• Reporting and Communication: Prepare CIO reporting and Board papers ensuring strategic alignment and consistent messaging. Coordinate internal communications across the Investment division and Rest, and manage external communications including member/employer updates, thought leadership, and industry engagement.

• Join Rest's QA Practice 
• Circular Quay offices - hybrid environment blending work from home and in the office 
• Join Rest's persistent teams 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Test Analyst is based in our DTD QA Practice and will be part of a Persistent Scrum Team .  Your will be responsible for ensuring the quality of Rest products & services by designing, executing, and managing comprehensive test plans and test reports; identifying defects early, improving product performance, and ensuring that the final deliverables meet business and user requirements, thereby reducing risks and enhancing customer satisfaction.

Key Responsibilities:

• Lead and support test automation initiatives by designing, developing, and maintaining automated test suites to improve regression coverage and delivery efficiency, while providing mentorship and guidance to QA resources to uplift automation capability and best practices.
• Design, plan, and execute functional and performance testing across web and mobile platforms, validating system stability, scalability, and responsiveness in line with defined non‑functional requirements.
• Own and maintain Digital Test artefacts, including Test Plans, Test Cases, and Test Summary Reports, ensuring documentation is current, accurate, and reflective of evolving project scope, risks, and delivery outcomes.
• Plan, coordinate, and manage test execution activities across functional and non‑functional testing streams, ensuring alignment with Agile delivery goals, sprint cadence, and release milestones.
• Oversee the creation, review, and maintenance of test cases within Zephyr, ensuring comprehensive coverage of business, technical, performance, accessibility, and integration requirements.
• Coordinate and manage testing activities with third‑party vendors, ensuring test phases, deliverables, and quality outcomes align with agreed project goals, timelines, and governance expectations.
• Champion Test‑Driven Development (TDD) and Shift‑Left testing approaches, embedding quality early in the delivery lifecycle and ensuring the overall testing strategy aligns with Agile methodologies and delivery best practices.