Total 6 job vacancies by Optrotech Pte. Ltd.

PURPOSE OF JOB

In close partnership with the Head of Department, the selected candidate will work collaboratively with WEO manufacturing sites to support the seamless implementation of the corporate quality objectives.

The individual will oversee the complaint handling process, monitor quality assurance performance metrics, and ensure timely and effective corrective actions are implemented to address quality issues and negative trends.

JOB DUTIES

Non-conformity & Complaint Handling

• Timely processing of Material Review Board (MRB) cases

• Liaison between customer and factory/supplier on quality issues

• Coordinate investigations and root cause analysis, and drive product quality improvements

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

First Article

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Review FA documentation for completeness and submit the FA package for qualification

Quality systems/Continuous improvement

• Coordinate the Sustainability Initiatives with manufacturing sites

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Collaborate with cross-functional departments to lead quality improvement initiatives

• Preparation and handling of external audits

• Conduct Safety & QEMS awareness and quality tools training

• Track, monitor and report QA performance metrics

• Perform other quality-related duties as assigned

CANDIDATE REQUIREMENTS

Experience:

• 5 years of experience in a Quality function role preferred, ideally within optics manufacturing or precision assembly environment.

Qualifications:

• Minimum Bachelor’s Degree or Master’s in Engineering, Mechanical, Manufacturing, Physics, or related discipline.
  

Other Requirements:

• Sound knowledge and application of Quality tools, ISO 9001 and ISO 14001 standards

• Experienced in Optical measurement equipment

• Excellent written and spoken English. Ability to communicate effectively with counterparts in China and Malaysia is an advantage for coordination across regional sites and supplier/customer discussions.

• Willingness and ability to travel to production sites, suppliers, and customers located in China and Malaysia are required

Key Competencies Required For the Job

• Ability to communicate clearly

• Demonstrates Open and Growth mindset

• Demonstrates critical thinking and logical approach when addressing problems

• Leadership capability and ability to drive cross-functional quality improvements

Job Purpose:
The Sales Manager / Business Development Manager is responsible for driving strategic business growth by developing high-value customer relationships and securing new opportunities in precision optics and optical sub-assemblies.

This role focuses on top-tier account development, engaging with senior stakeholders (Director, VP, C-level) within leading global companies in photonics and imaging systems sectors.

The candidate will play a key role in positioning the company as a trusted partner for ODM and high-value optical sub-assemblies and systems.

Job Duties:
1. Strategic Business Development

• Identify and develop new business opportunities in target industries including photonics, semiconductor equipment, medical devices, industrial imaging.

• Drive long-term account penetration strategies for key customers.

• Focus on high-value product and complex programs (optical modules, sub-assemblies, systems).

2. Executive-Level Relationship Building

• Build and maintain relationships with: Directors, Vice Presidents, C-level stakeholders

• Develop multi-level connections within key accounts.

• Leverage network to gain access to early-stage projects and product roadmaps.

3. Key Account Management (Strategic Level)

• Own and grow strategic key accounts.

• Develop account plans aligned with customer roadmaps and internal strategics.

• Position the company’s capabilities in optical sub-assemblies, system-level integration.

• ODM development.

4. Opportunity Creation & Conversion

• Identify early-stage opportunities before RFQ phase.

• Drive solution-based selling, not just price-based quoting.

• Work with internal teams to shape value propositions.

5. Market Intelligence & Positioning

• Monitor industry trends: supply chain shifts (China+1, regionalization) & geopolitical impacts on sourcing decisions.

• Identify opportunities arising from: supplier diversification, technology localization.

• Provide strategic insights to BU Manager. 6. Internal Alignment & Leadership · Work closely with: BU Manager, Sales Engineer, NPI Project Engineer. · Guide internal teams on customer expectations, strategic priorities. · Support negotiation of complex commercial agreements.

Requirements
EXPERIENCE:

• 8-10 years’ experience in technical sales, business development, key account management.

• Proven track record in winning new business, developing strategic accounts.

QUALIFICATIONS

• Bachelor’s degree or above in Engineering or related fields.

OTHER REQUIREMENTS

• Excellent written and spoken English, with strong presentation skills for engaging senior stakeholders

• Ability to communicate effectively with stakeholders across China and regional markets; proficiency in Mandarin is an advantage for business communication

• Willingness to travel regionally as required for customer engagement and business development

INDUSTRY BACKGROUND

Strong preference for experience in:

• Photonics/optics

• Semiconductor equipment

• Precision engineering

• Medical devices

• Advanced manufacturing

NETWORK & RELATIONSHIP BUILDING

• Existing network within relevant industries is highly preferred.

• Demonstrated ability to access senior decision-makers and build long-term trust-based relationships.

• Experience dealing with large multinational companies (1000-10,000+ employees)

TECHNICAL & COMMERCIAL UNDERSTANDING

• Good understanding of optical; products and systems, precision manufacturing, product development cycles.

• Strong commercial acumen: pricing strategics, contract negotiation, margin management.

KEY COMPETENCIES REQUIRED FOR THE JOB (Core & Behavioural)

• Strategic thinking – Ability to focus on long-term business positioning and understand customer business drivers

• Influencing and stakeholder management – Ability to engage and influence senior stakeholders across complex organizations

• Communication and presentation skills – Strong ability to articulate technical and commercial value propositions at executive level

• Relationship building – Strong networking capability and ability to build trust with key decision-makers

• Ownership and drive – Highly self-driven, results-oriented, and comfortable working in a lean, entrepreneurial environment

• Business acumen – Strong understanding of market dynamics, customer strategies, and commercial decision-making

KEY PERFORMANCE INDICATORS

• New strategic accounts acquired

• Revenue from new business

• Number of high-level customer engagements (Director/VP/C-level)

• Conversion of early-stage opportunities to NPI projects

• Growth in ODM and higher-value programs

Purpose of Job

The Product Management Engineer is responsible for managing new product introduction (NPI)and product lifecycle activities from concept through prototyping, qualification, and mass production. The role acts as the technical and project coordination bridge between customers, R&D, and manufacturing teams across Singapore, Mainland China, Malaysia, and Taiwan. The engineer ensures that new products are delivered on time, within cost targets, and meeting optical and mechanical performance requirements.

Job Duties

1. Project Management & NPI Execution

·      Lead New Product Introduction (NPI) projects from RFQ to mass production.

·      Develop and maintain project timelines, milestones, and deliverables.

·      Track project progress and proactively manage schedule, cost, risks, and technical issues.

·      Coordinate cross-functional teams and ensure smooth execution and timely delivery.

·      Organize and lead project review meetings and provide progress updates to stakeholders.

2. Customer Engagement

·      Serve as a technical contact point between customers and internal teams.

·      Clarify technical requirements, specifications, and performance targets.

·      Support DFM (Design for Manufacturability)discussions with customers.

·      Coordinate prototype builds, engineering samples, and qualification units.

·      Track and monitor quality feedback from customer, work with operation team in root cause investigation and analysis.

3. Market & Sales Support

·      Collaborate with Sales Team to identify opportunities for increasing sales revenue and market share.

·      Monitor market situation and conduct analysis on market, customer, and technology trends.

·      Conduct market research and support development of sales strategies.

·      Participate in sales and marketing activities, including exhibitions and customer engagements.

·      Assist sales and business development actions including company presentation, technology roadmap presentation etc.

4. Engineering & Manufacturing Coordination

·      Work closely with engineering teams to define process flows, establish assembly procedures, design testing protocols etc.

·      Support optical alignment and calibration processes.

·      Ensure product design is compatible with mass production capability.

·      Coordinate with factories for pilot builds and production ramp-up.

5. Documentation & Change Management

·      Manage engineering change requests (ECR/ECO)throughout development and production.

·      Maintain product engineering documentation including product specifications, BOMs, assembly procedures, test, and qualification reports.

·      Provide regular reporting to customers and internal management.

6. Risk & Cost Management

·      Identify technical, manufacturing, and supply chain risks early and implement mitigation plans.

·      Support cost analysis including material, assembly, and yield improvement opportunities.

·      Work with sourcing teams to ensure component availability and cost targets.

7. Continuous Improvement & Development

·      Actively engage in learning opportunities to expand knowledge and skills in optical engineering principles and practices.

·      Seek guidance and mentorship from experienced engineers to enhance your understanding of the best industrial practices and emerging technologies.

·      Demonstrate a proactive attitude towards personal and professional development, striving for excellence in all endeavours.

Experience:

·      0-2 years of experience as a Product or Project Engineer.

·      Fresh graduates are welcome to apply.

·       Experience in optics or a related field will be an advantage.

·      Experience in customer-facing roles and cross-functional project coordination is preferred.

·      Ability to understand and analyse market needs, particularly in optics, electronics, or R&D technology integration.

·      Independent, proactive, and capable of working autonomously. A demonstrated ability to show initiative is essential.

Qualifications:

• Diploma, bachelor’s degree, or master’s degree in engineering, Project Management, Management, or a related field.

• Strong academic background with a keen interest in engineering, market data analysis, and project management.

Other Requirements:

·      Excellent written and spoken English. Ability to communicate in Chinese effectively with counterparts in China and Malaysia is an advantage for coordination across regional sites and supplier/customer discussions.

·      Proficiency in Microsoft Office, particularly Excel (pivot tables, advanced formulas, etc.), for data analysis and reporting.

·      Proficiency in CAD/CAM software (e.g. SolidWorks, AutoCAD).

·      Experience with Product Lifecycle Management (PLM) or Enterprise Resource Planning (ERP) systems is highly preferred

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies

• Product Management: Proficiency in managing the lifecycle of a product, from development through to market introduction and optimisation.
• Technical Expertise: Strong technical background in engineering, ideally in optics or electronics, with an ability to integrate advanced technologies into product offerings.
• Project Leadership: Proven ability to lead cross-functional teams, ensuring alignment with business objectives and timely project delivery.

Behavioural Competencies

• Communication Skills: Effective communicator, able to liaise with internal and external stakeholders, bridging technical and business discussions.
• Customer-Focused: Strong customer orientation, with a deep understanding of customer needs and the ability to translate them into product solutions.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to address challenges proactively.
• Adaptability: Able to thrive in a dynamic environment, demonstrating flexibility and resilience when dealing with changing priorities.

Purpose

The Business Unit Manager is responsible for leading the commercial, operational, and strategic development of the assigned Business Unit BU. This includes driving revenue growth, developing customer accounts, managing supplier relationships, overseeing product / solution portfolios, and ensuring profitable business performance. The BU Manager leads a cross-functional team and acts as the key decision-maker bridging customer requirements, internal capabilities, and market strategy across regions (SG, MY, CN).

This role requires strong leadership, commercial acumen, and the ability to collaborate across multiple sites. Regular overseas travel is necessary for customer, supplier, and site engagements.

Job Duties:

1. Business Leadership & Strategy

• Develop and execute BU business strategies in line with company objectives.
• Own the BU P&L, revenue targets, forecast accuracy, and profitability KPIs.
• Identify market trends, develop product/solution positioning, and pursue growth opportunities.
• Lead business reviews and performance reporting to senior management.

2. Sales & Customer Management

• Drive key account development and expand customer portfolio.
• Support and guide sales engineers in pre-sales activities, solution proposals, and negotiations.
• Build and maintain long-term customer relationships to reinforce business continuity and trust.
• Resolve critical commercial or delivery issues to ensure customer satisfaction.

3. Product / Solution Portfolio Management

• Oversee product lifecycle planning (introduction → maturity → phase-out).
• Coordinate with suppliers, principals, and technical teams to align offerings with market needs.
• Evaluate product cost structure, pricing strategy, and margin performance.
• Support product training internally and externally.

4. Cross-Site Operational Coordination

• Work closely with Operations, Engineering, QA, and Procurement teams in Singapore, Malaysia, and China.
• Support planning of assembly operations, supplier localization, and technical builds when required.
• Ensure BU processes comply with company policies and quality standards.

5. People Leadership

• Lead, coach, develop, and evaluate BU team members (Sales, Application, PM roles).
• Allocate responsibilities and align personal targets to BU objectives.
• Foster a collaborative, performance-driven culture.
• Identify succession pipeline and develop future leaders.

Experience:

• Minimum 5–8 years of experience in technical sales, business management, application engineering, or product management in optical, mechanical, photonics, instrumentation, or precision engineering industries.
• Proven track record in leading teams and managing key accounts or commercial portfolios.
• Experience managing suppliers or principals across Asia / Europe / US.
• Familiarity with assembly / production operations and cross-site collaboration is an advantage.

Qualifications:

• Bachelor’s or Master’s Degree in Mechanical / Optical / Physics / Mechatronics / Electrical Engineering, or related technical field.
• Additional training in Business Administration / Product Strategy / Sales Leadership is advantageous.

Other Requirements:

• Strong leadership, communication, and people management skills.
• Ability to influence and collaborate with cross-functional and cross-cultural teams.
• Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM/ERP familiarity preferred.
• Good command of written and spoken English. Ability to communicate in Mandarin will be an advantage due to frequent communication with regional customers and suppliers whose working language is Mandarin.
• Must be willing to travel frequently (SG, MY, CN + occasional global suppliers).

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

• Strategic Thinking & Commercial Insight
• Customer Relationship Management
• Product & Technical Acumen (optics / mechanical / precision systems)
• P&L & Data-Driven Decision Making
• Cross-Site Execution & Project Coordination
• Leadership, Coaching & People Development

Purpose

The Senior Sales & Product Management Engineer is responsible for driving the commercial success of assigned products or solution lines. This role combines technical acumen with business development skills, supporting the BU team, managing product lifecycles, and serving as the key technical liaison between customers, suppliers, and internal teams.

The ideal candidate will have a strong engineering background, commercial mindset, and the ability to bridge customer needs with product capabilities.

Job Duties:

Sales & Business Development:

• Develop and execute sales strategies to grow market share for assigned products or solutions.
• Identify, pursue, and secure new business opportunities across target industries.
• Provide pre-sales technical support, including solution design, proposal preparation, and presentations.
• Build and maintain strong relationships with customers, distributors, and partners.
• Achieve sales targets through proactive account management and customer engagement.

Product Management:

• Act as the product champion, managing the product portfolio throughout its lifecycle (introduction, growth, maturity, and phase-out).
• Work closely with principals and suppliers to align product offerings with market needs.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Support pricing strategy, marketing activities, and promotional plans.
• Provide product training to internal teams and customers.
• Coordinate with engineering and technical support teams to resolve product issues or improve performance.

Experience:

• Minimum 3–5 years of relevant experience in technical sales, product management, or application engineering within the optical, mechanical, or precision engineering industries.
• Proven track record in managing optical components, mechanical assemblies, or engineered systems for industrial or OEM customers.
• Experience working with international suppliers and customers, especially across Europe, the U.S., and Singapore.
• Exposure to assembly operations, including coordination with production, quality, and engineering teams.
• Familiarity with supply chain and product localization activities such as sourcing, customization, and technical validation.

Qualifications:

• Bachelor’s Degree (or higher) in Mechanical Engineering, Optical Engineering, Mechatronics, or a related field.
• Additional qualifications in Product Management, International Business, or Sales & Marketing will be an advantage.
• Strong technical foundation in optical systems, mechanical design principles, and precision assembly processes.
• Knowledge of tolerances, materials, and optical specifications (e.g., lenses, mirrors, fiber optics) preferred.

Other Requirements:

• Language: Excellent written and spoken English. Ability to communicate effectively with counterparts in China and Malaysia is an advantage for coordination across regional sites and supplier/customer discussions.
• Computer Skills: Proficient in Microsoft Office (Excel, PowerPoint, Word) and experienced with CRM/ERP systems.
• Technical Tools: Familiar with CAD drawings and basic understanding of manufacturing documentation (BOMs, assembly drawings, inspection reports).
• Travel: Willing to travel occasionally to Europe, the U.S., and within Asia for customer visits, supplier meetings, or product training.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Strong technical understanding of optical and mechanical products
• Ability to manage product lifecycles, from introduction to phase-out, including supplier alignment and cost optimization.
• Skilled in sales strategy development, market analysis, and competitive positioning.
• Excellent product presentation and customer communication abilities.
• Capable of coordinating assembly activities, ensuring product quality, and supporting technical improvements.

Behavioural Competencies:

• Analytical & Detail-Oriented: Precise in reviewing specifications, drawings, and assembly processes.
• Customer-Focused: Understands client needs and provides practical, value-driven solutions.
• Cross-Cultural Collaboration: Works effectively with suppliers and customers across Europe, the U.S., and Asia.
• Proactive & Self-Driven: Takes initiative and ownership in both sales and technical follow-up.
• Strong Team Player: Collaborates with engineering, procurement, and production teams for seamless execution.
• Integrity & Professionalism: Demonstrates transparency, accountability, and ethical conduct in all interactions.

Purpose

The Sales Engineer is responsible for driving revenue growth by developing new business opportunities for optical components, sub-assemblies, and modules. Combining technical expertise with commercial insight, the role involves working closely with customers to identify applications, define technical requirements, and convert opportunities into new product development projects. The Sales Engineer will collaborate with the Business Unit Manager and NPI Project Engineer to ensure a smooth transition from inquiry to project execution and production, acting as a trusted link between the company and customers to ensure satisfaction while consistently achieving or exceeding sales targets.

Job Duties:

1. Business Development & Opportunity Identification
   - Identify and develop new business opportunities in industries such as photonics, semiconductor equipment, medical imaging, industrial inspection, life science instruments.
   - Build and maintain relationships with R&D engineering teams, product managers, and procurement teams.
   - Support the Business Unit Manager in expanding strategic accounts, customer portfolios, and market segments.

2. Technical Sales Support
   - Work with customers to understand technical requirements, including optical specifications, mechanical constraints, and system integration needs.
   - Propose solutions leveraging the company’s capabilities in precision optical components, optical assemblies, and imaging modules.
   - Prepare technical proposals and presentations for discussions with the customers’ R&D Team.

3. RFQ & Quotation Management
   - Coordinate RFQ processes with internal teams.
   - Review customer drawings and specifications to ensure completeness.
   - Collaborate with engineering and factories to prepare cost estimates and quotations.
   - Track quotation status and follow up with customers to ensure timely responses.

4. Pre-NPI Technical Coordination
   - Support early design discussions and feasibility studies.
   - Coordinate with engineering teams on manufacturability, tolerances, and material selection.
   - Assist in defining project scope before NPI launch.

5. Market & Industry Intelligence
   - Monitor industry trends in photonics, imaging systems, and optical instrumentation.
   - Provide feedback on emerging applications, competitor capabilities, customer strategies, and technology directions.

6. Customer Relationship Management
   - Maintain strong communication with existing and new customers.
   - Expand industrial network across SEA, Europe, and China.
   - Coordinate customer visits, technical meetings, and factory tours.
   - Ensure alignment of customer expectations with internal capabilities.

7. Reporting and Data Analysis
   - Analyse revenue figures, track performance metrics, and investigate root causes for variances.
   

Experience:

• 0-3 years of experience in technical sales, application engineering, optical systems, or precision manufacturing.

• Experience interacting with engineering customers is preferred.

• Experience in customer-facing roles and a customer-oriented mindset.

• Proven track record in customer-facing roles with strong communication, presentation, and negotiation skills.

• Experience in manufacturing or precision optics is advantageous.

• Ability to work independently and proactively generate leads.

Qualifications:

• Bachelor’s Degree or Master’s in Engineering (Optics, Mechanical or Electronics) or a fundamental sciences (Physics) field is required.

Other Requirements:

• Basic understanding of optical components (lenses, prisms, filters), imaging systems, mechanical tolerances, and manufacturing processes.

• Ability to read engineering drawings and optical specifications.

• Good command of written and spoken English. Ability to communicate in Mandarin will be an advantage to liaise with Mandarin-speaking counterparts.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint etc).

• Willingness to travel overseas (up to 50% of the time) and work across multiple time zones.

• Oversea travel is needed, up to 50% of time.

• Customer facing experience.

• Professional demeanour and office-appropriate attire.
  

KEY COMPETENCIES REQUIRED FOR THE JOB:

• Strong communication and presentation ability.

• Ability to translate technical language into commercial proposals.

• Customer-oriented mindset and relationship management skills.

• Proactive and curious about technology and industry trends.

• Comfortable collaborating with engineers and business teams.

• Organized and able to manage multiple opportunities.

• Continuous learning with proactive mindset and behaviour.

• Take responsibility and ownership to achieve higher company goals.