Total 10 job vacancies by Cdg Zig Pte. Ltd.

Job Responsibilities:

• Lead and drive the full data engineering lifecycle, including architectural design, conceptualization, data modeling, implementation, and operational management of complex data systems.
• Architect, build, and maintain robust, highly scalable data infrastructure, including real-time and batch ETL/ELT data pipelines, utilizing orchestration tools like Apache Airflow.
• Drive the development and continuous improvement of the organization's lakehouse and data warehouse by designing advanced data models and applying modern data transformation practices with tools like dbt.
• Design and automate scalable data processes by integrating diverse systems, APIs, and third-party services to ensure fault-tolerant data flow and synchronization.
• Define and enforce best practices for data governance, quality, and lineage, while establishing comprehensive monitoring and alerting frameworks to ensure system reliability at scale.
• Partner with cross-functional technical and business teams to translate complex business requirements into scalable technical specifications and robust production-ready solutions.
• Architect, deploy, and maintain internal automation solutions and data products. Integrating AI or machine learning components into these solutions to drive efficiency is a strong plus.
• Mentor junior data engineers, conduct code reviews, and provide technical leadership to elevate the team's data engineering practices.
• Any ad hoc duties as assigned.

Job Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field is preferred.
• Proven track record and deep understanding of software engineering principles, scalable system architecture, and object-oriented design, with significant experience building enterprise-grade data applications will be a bonus.
• Expert-level proficiency in Python, including extensive experience with data manipulation libraries (e.g., Pandas, NumPy) and frameworks for web scraping (e.g., Selenium). Experience with AI/ML frameworks (e.g., TensorFlow, PyTorch) is a plus.
• Advanced experience designing and deploying complex data pipelines using workflow orchestration tools like Apache Airflow.
• Deep expertise with data transformation tools like dbt and a mastery of modern ETL/ELT design patterns.
• Extensive experience with advanced data modeling techniques (conceptual, logical, physical) and data warehouse schemas (e.g., Star, Snowflake) for large-scale datasets.
• Significant hands-on experience and architectural knowledge of cloud platforms (GCP, AWS, or Azure).
• Highly proficient in SQL with extensive experience in designing, tuning, and optimizing relational databases and modern cloud data warehouses (e.g., BigQuery, Redshift, Snowflake).
• Strong practical experience with containerization (Docker, Kubernetes) and designing robust CI/CD pipelines.
• Experience in building AI agents, implementing GenAI solutions in production (AIOps), or developing solutions using Generative AI frameworks (e.g., ADK, LangChain, LlamaIndex) is a advantages.
• Excellent communication and leadership skills, with the ability to articulate complex technical concepts clearly to diverse stakeholders and executive teams.
• A highly proactive and analytical approach to solving complex problems, combined with meticulous attention to detail.
• Strong sense of ownership and autonomy, with a proven ability to independently lead major technical initiatives, manage complex projects, and deliver high-impact results.

Job Responsibilities

• Conduct pricing and market analysis to identify trends, risks, and opportunities within the ride‑hailing marketplace.
• Support the development and evaluation of pricing strategies, fares, promotions, and incentives through data-driven analysis.
• Analyze demand patterns, rider and driver behavior, and price elasticity to assess the impact of pricing initiatives.
• Monitor and evaluate competitor pricing actions and market dynamics, translating findings into actionable pricing recommendations.
• Track pricing performance and conduct post‑implementation analyses to evaluate effectiveness and business impact.
• Collaborate with cross-functional teams (e.g. demand, supply, marketing, product) to gather inputs and align pricing decisions.
• Prepare pricing insights, recommendations, and presentations for internal stakeholders and management.
• Provide ad-hoc analytical support and contribute to special projects, including automation of recurring pricing analyses where appropriate.

Job Requirements

• 2–3 years of experience in data or business analytics, preferably within a two‑sided marketplace (e.g., ride‑hailing, food delivery, or other digital platform businesses).
• Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, Data Science, Information Systems, or a related quantitative field.
• Strong proficiency in SQL and Python for data extraction, analysis, and pricing model development.
• Solid understanding of statistical analysis, and experimentation techniques (e.g., A/B testing)..
• Prior experience with analytics automation is preferred.
• Familiarity with AI-assisted development tools (e.g. OpenAI Codex, Claude Code, GitHub Copilot, or similar) to improve productivity in analysis and automation is highly preferred.
• Strong communication and presentation skills, with the ability to translate analytical findings into clear insights and recommendations for non-technical stakeholders.
• Bonus: Experience working with real-time ML systems, even at a project or academic level.

Job Responsibilities

• Engage and communicate with prospective drivers interested in joining the platform, and guide them through the sign‑up process.
• Follow up with drivers on missing or incomplete documents required for registration and onboarding.
• Track driver applications nearing completion and proactively follow up to support timely onboarding.
• Assist with onboarding drivers into the system by ensuring information and documents are accurately captured and updated.
• Attend to drivers’ enquiries, manage feedback, and assist in resolving concerns in a professional and customer‑oriented manner.
• Maintain accurate records of driver interactions, application status, and onboarding progress.
• Coordinate with internal teams to support smooth driver onboarding operations.
• Provide day‑to‑day operational and administrative support, including ad hoc duties as assigned by the reporting officer.

Job Requirements

• Minimum GCE ‘O’ Levels with relevant customer service or administrative experience.Able to communicate clearly with drivers and handle enquiries professionally.
• Able to communicate clearly and professionally with drivers, both verbally and in writing.
• Customer‑oriented with a positive and service‑focused attitude.
• Good interpersonal skills and ability to work well in a team environment.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Comfortable handling basic data tracking and administrative tasks with attention to detail.
• Able to manage follow‑ups, deadlines, and multiple cases efficiently.
• Flexible and adaptable to changing operational requirements.
• Prior experience in customer service, operations, or onboarding support is an advantage but not mandatory.

Position Overview:

As the Head of Technology Delivery & Operations, you will be the strategic engine driving the execution and operational excellence of our technology division. Reporting directly to the Head of Technology, this role is designed for a heavyweight delivery leader who excels at navigating complex organizational landscapes, optimizing agile processes, and ensuring that technical projects translate into tangible business value.

You will lead the Delivery Management (DM) and Project Management Office (PMO) functions, acting as the primary bridge between our engineering teams and the broader business. While you are not expected to write code, you must possess a solid technology background. This role requires a high "tech IQ" to grasp the general challenges of modern software development—such as architectural trade-offs, deployment complexities, and technical debt—allowing you to effectively manage timelines, vendor relationships, and high-level project risks.

Job Responsibilities:

1. Strategic Delivery Management & Agile Governance

● End-to-End Execution: Own the tactical and operational roadmap for all software projects. You are responsible for ensuring features and milestones are delivered with surgical precision.

● Agile Leadership: Drive the Scrum-of-Scrums cadence across multiple departments. You will refine our Agile maturity, ensuring teams are high-performing and consistently hitting sprint goals.

● Technical Problem Solving: While not solving code issues, you will use your technical background to identify and unblock delivery risks related to environment dependencies, API integrations, and legacy system constraints.

● Tooling & Standards: Standardize and enforce the use of Jira (for roadmap planning, burndowns, and executive reporting) and Confluence (for PRDs, operational runbooks, and project documentation).

● Release Coordination: Oversee the Deployment to Production Pipeline (D2PP) from a coordination standpoint, ensuring all pre-and-post-launch criteria (documentation, QA sign-off, stabilization) are met.

2. PMO Oversight & Financial Governance

● Strategic Alignment: Ensure that every tactical project aligns with the company’s

long-term financial goals, budget cycles, and strategic priorities.

● Budget & Resource Planning: Oversee the financial health of tech projects, managing budget allocations, cost-tracking, and compliance audits.

● Governance Excellence: Create a seamless bridge between the "Build" teams (engineers) and "Audit" teams (PMO/Compliance) to ensure 100% adherence to organizational standards.

3. Stakeholder Engagement & Strategic Communication

● Executive Presence: Develop and deliver high-impact presentations to the Board, C-suite, and Management committees. You must be an expert at translating "tech speak" into business-centric narratives regarding ROI and project health.

● Cross-Functional Synergy: Align internal teams (Product, UI/UX, QA, and Engineering) to ensure cohesive delivery. You are the "glue" that keeps these functions moving in the same direction.

● Business Translation: Act as the primary point of contact for business heads (CSO, Marketing, B2B/P2P, and Supply), ensuring their requirements are accurately captured and prioritized within the tech roadmap.

4. Vendor & Resource Management

● ODC Partnership: Lead the relationship with our Offshore Development Center (ODC) partners. You will handle contract negotiations, resource scaling, and rigorous performance tracking against KPIs.

● Conflict Resolution: Act as the final arbiter for resourcing conflicts, balancing scope, timeline, quality, and capacity to prevent project bottlenecks.

5. Any ad hoc Duties as assigned

Job Requirements:

● Preferably 12+ years of experience in project/program management within a technology-centric organization, with more than 5 years in a senior leadership role.

● Strong knowledge in technology with a minimum Degree in Computer Science /Engineering or experience in a previous technical role) will be a plus. You must understand the "how" behind software delivery to anticipate bottlenecks and speak the same language as the engineering leads.

● Exceptional public speaking and presentation skills.

● Deep mastery of Agile/Scrum methodologies and the Atlassian suite (Jira/Confluence) is preferred.

● Certifications like PMP, Prince2, or SAFe are highly preferred.

● Good to have a proven track record of managing large-scale ODC vendors and external integration partners.

● Solid understanding of modern tech stacks (Cloud/EKS, Microservices, Mobile, Data Warehousing) to intelligently manage risks and timelines.

About the Role:

We are looking for a highly skilled and motivated Senior Java Software Engineer/ Technical Lead to join our team, focusing on designing, developing, and maintaining the server-side logic for our applications. The ideal candidate will have a solid foundation in Java, Spring Boot, and modern development practices. You will be responsible for building robust APIs, managing data persistence, and ensuring our services are reliable and performant.

Job Responsibilities:

• Design, build, and maintain scalable backend services and APIs using Java 17/Spring Boot, integrating with technologies like Kafka for messaging and relational databases (e.g., PostgreSQL, MySQL).
• Write clean, efficient, and well-tested code, ensuring high quality through comprehensive unit/integration tests and active participation in peer code reviews.
• Collaborate closely with product managers, frontend developers, and other engineers within an Agile/Scrum framework to define, design, and ship new features and system enhancements.
• Troubleshoot and resolve production issues to ensure high availability and performance, while also improving the deployment process through application containerization (Docker) and CI/CD pipeline enhancements.
• Any ad hoc duties as assigned.

Job Requirements:

• Bachelor's degree in computer science, Engineering, a related field, or equivalent practical experience.
• More than 5 years of professional software development experience is preferred.
• Solid hands-on experience in backend development with Java (JDK 17+) and the Spring Boot framework will be a plus.
• Strong understanding of microservices architecture and designing RESTful APIs.
• Proficiency with build automation tools, specifically Gradle.
• Demonstrable experience with message queues, particularly Kafka.
• Experience with relational databases (e.g., PostgreSQL, MySQL) and ORM frameworks (e.g., Hibernate, JPA) is preferred.
• Strong understanding of containerization concepts and hands-on experience with Docker.
• Familiarity with CI/CD principles and tools (e.g., Jenkins, ArgoCD, GitHub Actions).
• Experience in system modernization, such as migrating legacy applications (e.g., JBoss) to modern microservices architectures based on Spring Boot and RESTful principles.
• Experience with Python for backend development or system maintenance.
• Experience with frontend frameworks and development, such as Vue.js or React.
• Experience working in an Agile/Scrum development environment will be advantage.
• Excellent problem-solving skills and strong communication abilities.

Job Responsibilities:

1. Technical Leadership & Engineering Management

• Lead and mentor multiple development teams responsible for Passenger, Driver, and Dispatch systems.
• Set technical direction, development standards, and architectural guidelines across platforms.
• Oversee day-to-day engineering execution including design reviews, code quality, testing, and deployment readiness.
• Drive engineering excellence through continuous improvement, automation, and adoption of modern engineering practices.

2. System Architecture & Solutioning

• Own the technical roadmap and ensure systems are scalable, robust, and optimized for real-time operations.
• Provide architectural guidance for new features, system enhancements, and integration across internal platforms.
• Lead modernization initiatives, including refactoring of legacy services and migration toward cloud-native, microservices-based architecture (where applicable).

3. Product & Stakeholder Collaboration

• Work closely with Product, Operations, and Business teams to translate business requirements into technical solutions.
• Prioritize enhancements and improvements based on customer impact, service reliability, and operational needs.
• Ensure timely delivery of features and improvements while maintaining system stability.

4. Platform Reliability & Performance

• Oversee the health, performance, and availability of the Passenger/Driver apps and Dispatch system.
• Ensure appropriate monitoring, alerting, observability and incident response processes are in place.
• Lead post-incident reviews and drive long-term corrective actions.

5. People Leadership

• Build a high-performing engineering culture focused on teamwork, accountability, and continuous learning.
• Provide coaching, career development, and performance management for team leads and engineers.
• Grow and scale the engineering team as business needs evolve.

6.Any ad hoc duties as assigned

Job Requirements:

• Minimum Bachelor’s or Master’s degree in Computer Science, Engineering, or related disciplines.
• At least 8 years of software engineering experiences, preferably with at least 5 years leading engineering teams.
• Strong background in backend development (e.g., Java/Spring Boot, RESTful services).
• Solid understanding of real-time systems, distributed systems, messaging queues, and API design.
• Experience with frontend development with ReactJS
• Experience with mobile app ecosystems (iOS/Android), backend services, and cloud platforms (AWS) is preferred
• Familiarity with DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and observability tools.
• Exposure to microservices, event-driven architectures (Kafka, Redis Streams), and high-throughput systems.
• Proven experience leading multiple engineering teams in a fast-paced environment.
• Strong communication skills and ability to work with both technical and non-technical stakeholders.
• Ability to drive decisions, manage complexity, and balance technical depth with business priorities.
• Demonstrated track record of delivering improvements to large-scale or mission-critical systems.
• Preferred experience in mobility, transport, dispatching algorithms, or real-time booking systems.

Job Responsibilities:

1. Strategic Engineering Leadership & Architectural Vision

● Orchestrate Technical Strategy: Define and champion the long-term technical roadmap for the Mobility Backend and Customer Interface departments, ensuring scalability, security, and resilience.

● Web & Full-Stack Excellence: Drive the strategy for our web ecosystem, overseeing modern, scalable frontend architectures built on React.js and robust, typed service layers using Nest.js.

● Mobile Ecosystem Excellence: Lead the strategy for native mobile development, overseeing high-performance applications built on Kotlin (Android) and Swift (iOS).

● Data Architecture & Management: Oversee a robust data strategy utilizing PostgreSQL for relational integrity and Redis for high-performance caching.

● Data Insights & Analytics: Drive the integration of BigQuery for large-scale data warehousing, enabling the business to derive actionable insights.

● Technical Mentorship: Lead and develop a high-performing team of Engineering Heads, conducting deep-dives into code quality and system design across Java, EKS, Kafka, and Microservices.

2. Delivery Excellence & Observability Culture

● Tactical Execution: Direct the operational "engine room" of the division. You own the mission-critical milestones, ensuring sprints and releases are executed with surgical precision.

● Drive Full-Stack Observability: Establish and enforce a comprehensive Observability Stack (e.g., Prometheus, Grafana, ELK, or Datadog) to ensure system visibility across backend, web, and mobile.

● Digital Experience Monitoring: Champion the use of Fullstory to bridge the gap

between technical performance and user experience.

● Agile Transformation: Drive the Scrum-of-Scrums cadence, fostering a culture of accountability and continuous improvement.

3. Stakeholder Engagement & Strategic Communication

● Executive Presentation & Storytelling: Develop and deliver high-impact presentations to the Board, C-suite, and Management committees. You must be able to translate complex technical roadmaps and "tech debt" into clear business value and ROI.

● Strategic Partner Influence: Act as the technical face of the organization when engaging with external partners, integration vendors, and industry stakeholders. Use persuasive presentation skills to align interests and secure high-value collaborations.

● Global Delivery Models: Manage Offshore Development Center (ODC) partners with a focus on rigorous resource planning and performance KPIs.

● Business Translation: Maintain strong communication channels with key business stakeholders (CSO, Marketing, B2B, etc.), translating business needs into technical deliverables.

4. Strategic PMO & Financial Governance

● Executive Oversight: Provide leadership to the PMO function, ensuring tactical delivery aligns with long-term financial cycles and budget constraints.

●Governance Bridge: Ensure a seamless handoff between the Delivery Management team (focused on "the build") and the PMO (focused on "the audit/reporting") to maintain 100% compliance.

5. Any ad hoc duties as assigned

Job Requirements:

● Preferably minimum 12 years and above of experience in software engineering, with at least more than 5 years in a senior leadership role (Director or Head of level).

● Exceptional presentation and public speaking skills through data-driven presentation.

● Proven track record in building and scaling distributed systems using Java, Kubernetes (EKS), and Kafka.

●Deep understanding of React.js/Nest.js for web and Kotlin/Swift for mobile, alongside data stacks like PostgreSQL, Redis, and BigQuery.

● Experience with Fullstory and modern monitoring frameworks to drive product quality.

● Mastery of the Atlassian suite (Jira/Confluence) and Agile/Scrum methodologies will be a plus

Job Responsibilities

• Provide operational support to Customer Service Officers and DROs by addressing queries related to payment and refund matters.

• Investigate passenger complaints related to cashless payments via OPS UI, IBS, and the Adyen payment system.

• Ensure timely and accurate processing of refunds with the required supporting documentation, and verify that refund amounts are correctly computed in IBS chargeback.

• Update chargeback records in IBS upon completion of refunds.

• Compile trip details and prepare supporting evidence for credit card chargeback disputes for submission via the Adyen portal.

• Manage periods of system downtime by prioritising high volumes of refund processing and payment retriggering, ensuring prompt and accurate execution.

• Communicate directly with passengers to verify information and facilitate refund processing.

• Manage recurring reconciliation processes related to fleet partners (e.g. Gojek cashless transactions), working closely with Finance and IT teams to address partner enquiries.

• Monitor and track all pending cases and follow up with the Driver Affairs Department to ensure timely resolution.

• Coordinate with Kris+ on refund processing and passenger charge enquiries.
  

Job Requirements

• Minimum Diploma with at least 2 years of experience in Accounting, Finance and/or related field of study in a digital/cashless payments operations

• Proficient in MS Excel.

• Possess basic accounting knowledge and able to liaise with the Finance team for routine report updates.

• Adaptable and comfortable with changes to new software, procedures, and organisational processes.

• Demonstrate a strong willingness to learn new skills in a fast‑paced and evolving environment.

• Equipped with basic computer troubleshooting skills and familiarity with common software issues.

• Take initiative by anticipating the needs of team members or management and acting proactively.

• Exhibit proactive problem‑solving abilities by identifying potential issues and recommending improvements.

• Strong team player with the ability to collaborate effectively within and across departments.

• Maintain a professional and positive approach when interacting with clients, customers, and vendors.

• Handle interpersonal matters and conflicts in a professional and diplomatic manner.

• Provide timely, professional support and responses to both internal and external stakeholders.

Job Responsibilities

• Contact customers via phone, SMS, and email to notify them of outstanding balances and follow up on payments.
  
• Serve as the primary point of contact for passengers (pax) requiring assistance with payment arrangements, billing enquiries, or dispute resolution.
  
• Process payments by issuing payment links to passengers through the Reddot portal.
  
• Assist in the preparation of regular reports on outstanding debts and collection progress, including NSTL, declined transaction reports, and weekly driver issue reports.
  
• Manage recurring reconciliation processes related to fleet partners, including Prime Taxi’s cashless transactions, and collaborate closely with the Finance and Data Analytics (DA) teams to address enquiries.
  
• Work cross-functionally with internal departments such as Finance, IT, and Customer Service to resolve complex payment and collection issues.
  
• Lift credit card suspensions and perform manual credit card charges via the Adyen portal when required.
  
• Handle payment disputes raised by payment processors, including Adyen and DBS, in a timely and professional manner.
  
• Manage and update chargeback-related transactions in the IBS system.
  
• Respond promptly and professionally to enquiries from internal stakeholders (e.g., Corporate Sales and Finance teams) and external customers.
  
• Assist in managing the customer blacklist, including updating or releasing suspension statuses once outstanding payments are settled.
  
• Provide customer support by responding to enquiries from passengers and drivers, investigating, and resolving issues related to payments, billing, and corporate account balances.
  
• Support the team with general administrative duties and provide coverage during colleagues’ absence.
  
• Perform any other duties as assigned.

Job Requirements

• Minimum Diploma with at least 2 years of experience in Accounting, Finance and/or related field of study in a digital/cashless payments operations

• Possess basic accounting knowledge and the ability to liaise effectively with the Finance Department for routine reporting and updates.

• Adaptable and comfortable with change, including learning new software, procedures, and organizational processes.

• Demonstrates a strong willingness to learn new skills in a fast-paced and evolving work environment.

• Equipped with basic computer troubleshooting skills and the ability to resolve common software issues.

• Initiative: Proactively anticipate the needs of team members or management and take appropriate action without being prompted.

• Problem Solving: Identify potential issues early and recommend practical improvements or solutions.

• Team Collaboration: Work effectively both independently and as part of a team, including cross-departmental collaboration.

• Client Interaction: Maintain a professional, positive, and service-oriented attitude when engaging with clients, customers, or vendors.

• Conflict Resolution: Manage interpersonal challenges tactfully and diplomatically.

• Provide timely, professional support and responses to both internal and external stakeholders.

Job Responsibilities:

• Defining the long-term vision for driver supply, often involving digital solutions and platform enhancements.
• Ensuring enough drivers are available for demand, optimizing routes, and managing fleet/resource allocation.
• Developing programs to improve driver satisfaction, address concerns, and reduce turnover.
• Overseeing daily dispatch, logistics, documentation, and ensuring efficient operations.
• Collaborating with commercial, operations, IT, and leadership teams.
• Managing features, requirements (PRDs), and data-driven insights for driver-related products or platforms.
• Any other ad hoc duties as assigned.

Job Requirments:

• Bachelor's degree in computer science, Software Engineering, or a related field or equivalent work experience OR,
• Master's degree in business administration
• At least 2-4 years of professional experience in product analysis, data analytics, or a related field.
• Strong background in Logistics, Supply Chain, or Product Management.
• Experience with technology (AI, platform tools) is a plus.
• Strategic thinking, data analysis, and strong communication.
• Ability to write complex queries to extract data on driver funnels, churn patterns, and earnings distributions without relying on analysts.
• Proficiency in designing and executing Switchback Testing (randomizing by time and geography) which is the industry standard for marketplace testing.
• Skills in using tools like Tableau, Looker, or Mixpanel to create real-time dashboards for monitoring supply health.
• Strong analytical and debugging skills to address complex technical challenges.
• Ability to assess requirements, evaluate trade-offs, and propose optimal solutions.
• Excellent interpersonal skills to work with cross-functional teams.
• Ability to explain technical concepts clearly to both technical and non-technical stakeholders.
• Quick to learn and adopt emerging technologies, frameworks, and best practices.