Total 3 job vacancies by Brotzeit Pte. Ltd.

This role is a rank-and-file position, providing excellent Customer Service standards to guests at Brotzeit® Restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.

• To provide excellent customer satisfaction through exceeding expectations of guests.

• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

• Maintain a high level of customer service by embracing the 8-Steps of Excellence as per QSC standards.

• Perform day to day pre-opening and closing activities as per SOPs.

• To adhere to service SOPs.

• Ensure that food hygiene and safety standards are maintained and complied.

• Perform general housekeeping and equipment maintenance duties.

• Report on time, in proper uniform and grooming standard.

• Work together with other team members to provide good quality service.

• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service

• Possess good command of English

• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields

• Friendly, cheerful and able to work under pressure and in a high-volume environment

• Great team player and customer service oriented

• Possess strong initiative and integrity

Benefits

• AWS & sign-up bonus of $700

• 5-day work week, 44 hours

• Staff discount of 25% and staff meal provision

• Outpatient medical consultation benefit

• Clear and rapid career progression

• Supportive leaders, managers and great colleagues

• Birthday gift

• Sponsored BFHC (Basic food hygiene certificate)

We regret that only shortlisted candidates will be notified.

This role is a rank-and-file position, providing excellent Customer Service standards to guests at Brotzeit® Restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.

• To provide excellent customer satisfaction through exceeding expectations of guests.

• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

• Maintain a high level of customer service by embracing the 8-Steps of Excellence as per QSC standards.

• Perform day to day pre-opening and closing activities as per SOPs.

• To adhere to service SOPs.

• Ensure that food hygiene and safety standards are maintained and complied.

• Perform general housekeeping and equipment maintenance duties.

• Report on time, in proper uniform and grooming standard.

• Work together with other team members to provide good quality service.

• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service

• Possess good command of English

• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields

• Friendly, cheerful and able to work under pressure and in a high-volume environment

• Great team player and customer service oriented

• Possess strong initiative and integrity

Benefits

• AWS & sign-up bonus of $700

• 5-day work week, 44 hours

• Staff discount of 25% and staff meal provision

• Outpatient medical consultation benefit

• Clear and rapid career progression

• Supportive leaders, managers and great colleagues

• Birthday gift

• Sponsored BFHC (Basic food hygiene certificate)

We regret that only shortlisted candidates will be notified.

To assist other team members, with the key aim of delivering good quality of food to our customers.

Main Duties and Responsibilities

• Prepare, cook food and present food effectively and efficiently, meeting the company operations manual and gold standards.
• Assist in the preparation, cooking, garnishing, and presentation of food.
• Keep up to date with the current promotions and new items on the menu.
• Ensure that procedures for supplies, equipment, and work areas comply with the established standards.
• Work safely around kitchen equipment and report any maintenance issues to the Culinary Manager.
• Assist in accurate food-ordering and stocking levels.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Assist in keeping food wastage to a minimum, through correct product measurement.
• Maintain good knowledge of standard food preparation through training by immediate superior and manuals provided by the company.
• Assist in keeping the kitchen clean, hygienic and tidy at all times.
• Always adhere to all company policies and procedures.
• Maintain good personal hygiene as well as high work and safety standards in the workplace.
• Report on time, in proper uniform and grooming.
• Execute any other duties as requested by immediate superiors.

Job Requirements

• Minimum 1 year of experience working in kitchen as food preparation and/or cooking.
• Minimum technical certificate or certificate in any relevant fields.
• Great team player and customer service oriented.
• Possess strong initiative and integrity.
• Willing to learn and adapt to various line positions.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Job roles and responsibilities may be revised from time to time to support business growth and need.

Benefits

• AWS & sign-up bonus up to $800
• 5-day work week, 44 hours
• Staff discount up to 25% and staff meal provision
• Outpatient medical consultation benefit
• Clear and rapid career progression
• Supportive leaders, managers and great colleague
• Birthday gift
• Sponsored BFHC (Basic food hygiene certificate)

We regret that only shortlisted candidates will be notified. Positions will be commensurate based on experience.