You will be responsible in providing customer service solutions and ensure that our members have a memorable experience.
Responsibilities:
• Ensure smooth operations of the reception desk and maintain standards as per SOPs
• Attend to members’ enquiries and provide accurate information in an efficient manner
• Address members’ feedback and passing it on to the relevant departments
• Assist with members’ dining reservations and/or event bookings
• Responsible for administrative tasks such as maintenance and updating of members’ database, processing of absent membership & reinstatement applications
• Coordinate monthly new members’ cocktail reception
• To perform any other task as assigned
Requirements
• Diploma in Hospitality Management or equivalent with at least 1 year relevant work experience preferably in the hospitality industry
• Customer orientated with a meticulous and orderly approach to work. Experience in interacting with expatriates would be an added advantage.
• Good communication and interpersonal skills
• Excellent command of English
• Able to work on shifts and weekends / public holidays
• Preferably able to start work immediately
Enjoy a wide range of benefits when you join our vibrant team:
- Flexible benefits up to $1000.00
- 13-month AWS and performance bonus
- Healthcare coverage
- Comprehensive leave schemes
- Transport to/from Sixth Avenue MRT
- Duty meals
We regret that only shortlisted candidates will be notified.