Total 5,124 Transportation / Logistics job vacancies

Job Summary

Be part of a fast-paced logistics team, managing client communications, shipping documentation, and shipment coordination to ensure smooth and timely deliveries.

Key Responsibilities

• Handle client enquiries and provide shipment updates.
• Coordinate with internal teams, customers, vendors, and overseas agents.
• Prepare shipping documents such as DO, BL, Arrival Notices, and Invoices.
• Process customs import permit declarations.
• Coordinate deliveries with hauliers and warehouses.
• Resolve shipment and delivery-related issues.
• Support pick-and-pack activities when required.

Requirements:

• Minimum 1 year of relevant working experience.
• Familiar with shipping documentation such as DO, BL, and import/export procedures is an advantage.
• Good communication and coordination skills.
• Familiar with shipping documentation such as DO, BL, and import/export procedures is an advantage.
• Good communication and coordination skills.

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’s PDPA.”

Group Financial Controller

About the Role:

This is one of the most significant appointments Norstar is making in 2026. You will report directly to the Managing Director day-to-day, with a direct line to the shareholders and real access to Group leadership from Day

The role has three clear mandates: strengthen the financial foundations; give the MD and owners sharp, timely and forward-looking financial insight and build the infrastructure to support the Group’s next stage of growth.

What You’ll Do:

• Financial Reporting - Own the integrity and completeness of Group financial reporting across all entities, including monthly management accounts, consolidated statements and vessel-specific P&L in compliance with IFRS and SFRS.

• Controls & Process Improvement - Design and enforce a robust internal controls framework, drive automation and standardisation of finance processes, and lead the evaluation and implementation of an upgraded Group ERP system.

• Treasury & Banking - Manage Group cash flow forecasting, oversee all banking operations, ensure covenant compliance, and supervise accounts receivable and payable across all entities.

• Compliance & Audit - Lead all external audit engagements, ensure full compliance with Singapore corporate tax, GST, transfer pricing and statutory obligations.

• Financial Planning & Strategic Support - Lead annual budgeting and forecasting, provide variance analysis and financial modelling for vessel acquisitions, JV structures and new management mandates.

• Team Leadership - Oversee the Yangon-based accounts team, setting the standard for quality and consistency across the Group’s transactional accounting function; set performance objectives and build succession plans for key finance roles.

• Regular travel to Yangon (Myanmar) is required and occasional travel as needed.

What We’re Looking For:

• Degree in Finance, Accounting or related discipline; CPA (Singapore), CA, ACCA or equivalent

• Minimum 8–10 years of progressive finance experience, with at least 5 years in a senior controllership role

• Proven multi-entity, multi-currency group accounting experience across Asian and Western entities

• Strong technical knowledge of IFRS and SFRS

• Shipping or maritime industry experience is a hard requirement - vessel disbursement accounting, owner accounting, management fee structures, ship finance, familiarity with MPA grants and incentive schemes, and hands-on experience with shipping accounting software.

• Hands-on experience with external audits, tax compliance and statutory filings in Singapore

• Experience supporting a business through a growth phase - M&A, JV structuring or capital markets preparation

You are:

• Hands-on, organised and comfortable managing multiple deadlines simultaneously

• A clear and proactive communicator - able to flag issues early, present solutions, and translate financial information for non-finance owners and management.

• High integrity - this role requires complete trust worthiness in handling sensitive financial information for a founder-owned group

• Adaptable and growth-minded - comfortable in a fast-changing, expanding business

We are looking for a responsible and reliable Driver Cum Despatch to handle daily delivery, collection, and transportation duties. The ideal candidate will ensure timely and safe delivery of goods and documents while maintaining excellent service standards.

Responsibilities:

• Perform delivery and collection of goods, parcels, and company documents.
• Safely transport company staff or guests when required.
• Ensure vehicle is well-maintained, clean, and serviced regularly.
• Plan and follow the most efficient routes to ensure on-time deliveries.
• Handle simple administrative or dispatch duties when not driving.
• Comply with traffic rules and company safety policies.
• Perform other ad-hoc duties assigned by the supervisor/ management.

Requirements:

• Possess a valid driving license (Class 3 or equivalent) with a clean driving record.
• Minimum 1–2 years of driving experience, preferably in the construction or related industry.
• Good knowledge of local routes and traffic regulations.
• Responsible, punctual, and able to work independently with minimal supervision.
• Able to handle manual tasks when required.

Position: Planning Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
(one week of night shift: 5pm-1.30am)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Monitor and plan area for loading of shipment to optimum efficiency.
• Monitor the freight's progress and make sure all pertinent parties are informed.
• Closely collaborate with airlines on rate, tracking, and other inquiries.
• Developing, upholding, and evaluating the selling rate and purchasing from carriers and customers.
• Ensuring that every shipment is finished and lifted on schedule at the agreed-upon fee with the airline and the customer.
• Providing the team and stakeholders with a progress report and profit/loss figures.
• Managing tenders and RFPs.
• Assist sales in providing the best answers by coordinating with them on sales inquiries.
• Capable of understanding all airline and customer buying/selling rates.
• Capable of organizing every BUP cargo for consolidation.

Qualifications & Requirements:

• Relevant working experience.
• Able to work night shift.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their team, in hopes of developing the current high performing team. They are located in East.

Job Responsibilities:

• Identify and develop new business opportunities to expand market share and drive revenue growth.
• Manage relationships with both existing and prospective clients, ensuring timely follow-up on business needs.
• Conduct sales activities including client visits, presentations, service proposals, and solution demonstrations.
• Negotiate contracts and service packages while ensuring competitive and commercially viable terms.
• Maintain accurate CRM records, quotations, and sales reports, while collaborating with internal teams to ensure smooth service delivery.

Requirements:

• Diploma/Degree in related discipline

• With at least 3 years of relevant experiences in the freight forwarding industry

• Demonstrate aptitudes and skills of speaking, and written communication

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Roles & Responsibilities

-Daily deliveries to outlets and locations as & when assigned

-Loading and unloading goods at the warehouse and at delivery destinations as scheduled

-Checking of physical quantity of goods loaded against documents

-Collect return goods from outlets as assigned

-Audit and report any discrepancies immediately

-Stock-taking

-Responsible for the vehicle condition, weekly cleanliness, and maintenance

-Support company events as& when required which may be beyond normal working hours

-Any other responsibilities as the Company may deem fit from time to time.

-May need to work overnight

Requirement:

-Minimum 5 years of driving experience of Driver

-Singapore Class 3 Driving License

-Self-motivated and able to manage multiple and complex tasks in fast-paced and challenging environment.

-Meticulous, strong analytical and problem-solving skills

-Able to work under pressure and meet tight deadlines , with flexibility to work extended hours when required

Job Duties and Responsibilities:

• Delivery of goods to customers.
• Collecting of goods from Suppliers.
• Picking and packing of stock
• Other duties assigned by supervisor

Job requirement:

• Candidate must possess at least a Primary/Secondary School level Education.
• At least a Class 3 Driving License.
• At least 1 year(s) of working experience in the as a delivery driver.
• Familiar with Singapore Roads.

• Identify and develop new business opportunities in assigned international locations.
• Understand client requirements and recommend appropriate automotive or industrial products.
• Build and manage strong relationships with distributors, channel partners, and end clients.

Requirements:

• Diploma and above
• At least 1 year of experience in international B2B sales, preferably in automotive, industrial, or allied sectors.
• Excellent communication, negotiation, and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Working Hours

Monday – Friday
9:00am – 6:00pm

Key Responsibilities

• Deliver products to retail outlets
• Stock replenishment at assigned outlets
• Coordinate delivery schedules
• Monitor and resolve issues
• Maintain accurate records
• Ensure compliance safety requirements

Requirements

• Possess a valid Class 3 Driving Licence

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Duties:

• Establish warehouse strategies, plans and activities that support organization's objectives.
• Able to identify and implement solutions in warehousing
• Optimizing warehouse operation and driving value creation for both clients and company
• Maximize inventory accuracies through maintaining close lines with different functional groups .
• Execution of cycle count program and resolving any inventory variances.
• Ensure optimal warehouse space optimization
• Take an active role in site workload planning and volume forecasting (i.e. staffing, equipment, space)
• Drive logistics process improvement initiatives
• Ensure safety methods, practices and programs are implemented and maintained.

Requirements:

• Min Diploma preferably in Supply Chain Management
• Proficiency in Warehouse Management System
• Min 10 years experience in Freight Forwarding Industry
• Min 5 years managerial experience in warehousing management
• Good people management skill

1. Supply Chain Strategy & Cross-Market Overall Planning

• Formulate medium and long-term supply chain strategies for domestic China market and cross-border export supply chain to Singapore, aligned with Micun’s nationwide store expansion in China and overseas store rollout schedule in Singapore; build a coordinated dual-region supply network.
• Oversee network layout of domestic central kitchens, regional distribution warehouses and Singapore local cold chain warehouses, matching storage and distribution demands of all SKUs including pre-made bibimbap sauce, pickled cabbages, frozen diced beef, rice and packaging materials.
• Balance cost structures of two supply chain systems, covering domestic bulk purchasing cost, sea/air freight between China and Singapore, customs clearance charges and Singapore GST as well as local replenishment cost in Singapore; set annual targets for cost reduction, material loss and inventory turnover.
• Collaborate with the R&D team to design full-chain supply solutions for new products (bibimbap, ready-to-cook dishes, side snacks), including domestic mass production planning, pre-audit of export compliance, evaluation of local alternative ingredients in Singapore and stock preparation plans for store trial sales.
• Develop supply chain opening plans for new stores: warehouse & distribution layout for domestic outlets; full-container shipment arrangement for Singapore flagship/new stores, phased delivery of opening materials and contingency plans for ad-hoc local replenishment.
• Establish a unified KPI system covering both markets, including on-time delivery rate, inventory turnover, food material loss rate, customs clearance efficiency, qualified rate of food safety sampling inspection, stockout rate and overall total landed cost.

2. Demand Planning & Dual-region Inventory Control

Domestic China Market

• Consolidate sales data from all domestic stores, holiday schedules and promotion calendars to conduct rolling weekly & monthly demand forecasting; generate production schedules for central kitchens and replenishment plans for regional warehouses.
• Set tiered safety stock levels for rice, sauces, frozen semi-finished products and fresh vegetables; optimize Just-in-Time replenishment to cut waste of near-expiry materials and slow-moving inventory.
• Administer domestic WMS inventory system, organize regular stocktaking, drive discount clearance and internal allocation of near-expiry/slow-selling ingredients, and control the overall loss rate within Micun’s standard (≤3%).

Cross-border Singapore Market (Exclusive Responsibilities)

• Develop monthly full-container export stock plans in advance based on Singapore store sales data, sea transit cycle (20–35 days) and SFA customs clearance lead time; maintain buffer inventory to avoid stockouts.
• Implement two-tier supply strategy:Long-cycle goods exported from China: bibimbap sauce, pickled vegetables, frozen pre-cooked meat, dry goods and packaging materials delivered via full sea containers;Instant local replenishment in Singapore: fresh leafy greens and short-shelf-life ingredients; source local alternative suppliers to ease cross-border inventory pressure.
• Manage inventory in Singapore local cold chain warehouses with separate storage zones for frozen (-18°C), chilled and dry goods; build cross-border inventory early warning mechanism and synchronize stock data with China headquarters.
• Coordinate two-way stock allocation between China and Singapore: assess whether compliant slow-moving semi-finished products from China can be shipped to Singapore; design local promotion schemes to consume near-expiry ingredients in Singapore.

3. Procurement & Full Lifecycle Management of Suppliers for Both Markets

Domestic Supplier Management

• Source, onboard and audit core domestic raw material suppliers of Micun, including rice manufacturers, sauce factories, frozen semi-finished food plants, Yanbian pickled vegetable producers, freeze-dried vegetable suppliers, packaging factories and third-party co-packing central kitchens.
• Negotiate annual bulk purchasing terms and sign annual supply framework agreements; control unit purchase price, payment terms, minimum order quantity and emergency replenishment clauses.
• Conduct monthly supplier performance assessment covering on-time delivery rate, qualified rate of food material inspection, customer complaints and production flexibility; phase out unqualified vendors and develop backup manufacturers.
• Manage domestic third-party cold chain logistics providers and regional distribution contractors via tendering, quotation comparison and performance evaluation.

Compliance Management of Singapore Local Suppliers & Cross-border Export Vendors

• Screen and audit domestic manufacturers eligible for exporting food to Singapore; ensure factories hold SFA-recognized overseas registration, complete sanitary certificates, commodity inspection qualifications and full export filing records.
• Source local food suppliers in Singapore for fresh produce, partial seasonings and disposable supplies; compare landed import cost against local purchasing cost to optimize hybrid procurement structure.
• Centralize management of cross-border freight forwarders, customs brokers and Singapore local cold chain delivery partners; conduct regular price comparison and evaluate clearance efficiency as well as damage compensation mechanisms.
• Enforce label compliance requirements for export suppliers: fully English pre-packaged food labels with country of origin, ingredients and shelf life information to meet Singapore SFA food import regulations.
• Build dual-supplier backup mechanism: maintain two qualified export manufacturers in China for core bibimbap sauces and pre-cooked meat products to mitigate risks of factory shutdown or suspended commodity inspection.

4. Production & Central Kitchen Coordination

• Liaise with self-operated and outsourced central kitchens to release production schedules of pre-made sauces, frozen semi-finished dishes and pickled cabbages based on demand plans; monitor production capacity and delivery deadlines.
• Supervise three-temperature zone production, sub-packaging and vacuum packaging standards in central kitchens to adapt to temperature control requirements during long-distance cross-border sea transportation and reduce deterioration loss in transit.
• Coordinate special export production arrangements: independent production batches for exports, dedicated outer export packaging, IPPC fumigated wooden pallets and separate container sorting to distinguish domestic shipments from Singapore export cargoes.
• Resolve production abnormalities including raw material shortages, insufficient capacity and failed batch inspection; adjust stock preparation plans for domestic stores and Singapore exports accordingly.

5. Logistics, Warehousing & End-to-End Cross-border Import & Export Management Between China and Singapore

Domestic Warehousing & Distribution Logistics

• Oversee full inbound, outbound, storage and stocktaking processes of multi-regional domestic cold chain warehouses; standardize zoned storage for frozen, chilled and dry goods and retain full temperature tracking records.
• Optimize domestic urban delivery routes and deploy cold chain vehicles to guarantee daily/alternate-day on-time delivery to all domestic stores; monitor temperature fluctuations during transportation.
• Handle claims and accountability for damaged goods, delivery delays and food deterioration in domestic logistics.

Core Exclusive Responsibilities for China-to-Singapore Cross-border Import & Export

• Coordinate full-container export operations including container planning, sea freight booking and on-site loading supervision in China; separate refrigerated containers and dry cargo containers with full temperature tracking throughout transit.
• Prepare and verify complete export documentation: commercial invoice, packing list, certificate of origin, official sanitary certificate, commodity inspection report and HS code classification; cooperate with finance team for export tax rebate application.
• Full-process compliance management for Singapore import:Apply for SFA food import permits and TradeNet clearance approval in advance;Restrict imports of controlled commodities such as meat and pickled foods to SFA-approved manufacturers only;Settle Singapore import GST, handle customs inspections and SFA sampling tests, and resolve clearance abnormalities including cargo detention, non-compliant labels and missing certificates.
• Manage local cold chain delivery after cargo arrives at Singapore port: supervise container pickup at terminals, warehousing in local cold storage facilities and last-mile low-temperature delivery to stores.
• Cross-border risk control: restrict prohibited/restricted food items (fresh raw meat, certain dairy products); optimize container combination to lower inspection probability; establish emergency response plans for cargo detention and return shipment.
• Cross-border cost accounting covering sea freight, air freight, customs brokerage fees, terminal charges, import duties, GST and cold chain warehousing fees; continuously optimize logistics solutions with sea freight as primary option and air freight reserved for urgent replenishment.

6. End-to-End Food Safety & Quality Control

• Establish dual quality control standards complying with China national food safety regulations and Singapore SFA food import laws, covering the whole supply chain from raw material sourcing, production, warehousing, cross-border transportation to store delivery.
• Domestic quality control procedures: random sampling inspection of raw materials from suppliers, batch testing in central kitchens, temperature verification upon warehouse receipt and quality inspection at store delivery; archive all inspection records.
• Special quality control for cross-border exports:Mandatory official sanitary/veterinary certificates for every export batch;Packaging sealing and low-temperature protection testing to withstand 20–35 days of sea transit;Full English label compliance audit to avoid penalties issued by SFA;Secondary sampling inspection upon arrival at Singapore warehouses; isolate, destroy or return non-conforming batches to China.
• Emergency handling of food safety incidents: full supply chain traceability and corrective action plans for domestic customer complaints over food quality, non-compliant batches failed by Singapore customs sampling and deteriorated ingredients at retail stores.
• Organize regular food safety training for suppliers, warehouse teams and freight forwarders; update supply chain operational SOPs in response to revisions of food regulations in China and Singapore.

7. Cost Control, Budget Management & Finance Collaboration

• Take full ownership of end-to-end supply chain cost control, including domestic procurement, production, warehousing, domestic logistics, cross-border sea/air freight, customs clearance, Singapore local warehouse rental, material loss and after-sales compensation.
• Draft annual supply chain budget, track actual expenditure monthly and issue cost analysis reports; implement cost-reduction initiatives such as bulk purchasing, full-container consolidation and local alternative sourcing.
• Coordinate financial reconciliation for supplier payments, freight forwarder/customs charges and warehouse service fees; compile complete documentation for finance team to claim export tax rebates.
• Calculate Total Landed Cost for both markets; compare comprehensive costs of direct shipment from China vs local procurement in Singapore to optimize procurement mix.

8. Supply Chain Risk Control & Emergency Support

• Identify full-chain risks and formulate response contingency plans:Domestic risks: raw material price hikes, factory shutdown, logistics disruptions caused by extreme weather, food quality incidents;Cross-border Singapore risks: suspended commodity inspection, SFA policy changes, cargo detention due to customs inspections, surging sea freight, vessel schedule delays and breakdown of Singapore local cold chain facilities.
• Maintain safety buffer stock: keep core semi-finished goods in domestic warehouses and a 30–45-day inventory of key sauces in Singapore overseas warehouses to offset cross-border transit delays.
• Develop alternative resource pools: backup export manufacturers in China, multiple freight forwarders & customs brokers, a secondary cold chain warehouse in Singapore and local alternative ingredient suppliers.
• Monitor geopolitical, regulatory and epidemic risks; track updates of China export inspection policies and Singapore SFA import bans to adjust export cargo schedules proactively.

9. Digitalization, Process Optimization & Cross-department Collaboration

• Oversee domestic WMS/TMS inventory and logistics systems; connect ordering data from Singapore stores and overseas warehouse stock data to realize real-time stock synchronization between China and Singapore.
• Sort out and update supply chain SOPs for both markets, including domestic procurement & production workflows, China-Singapore export customs clearance procedures, Singapore warehouse receiving standards and abnormal issue handling processes; drive lean operations to cut material loss.
• Maintain regular cross-department coordination:Operations Team: store sales volume, new store expansion roadmap and stock preparation for promotions;R&D Team: raw material supply for new products and pre-audit of export compliance;Finance Team: budget execution, payment reconciliation and export tax rebate filing;Quality Control Team: implementation of dual-market inspection standards;Local Singapore Operations Team: store order placement, local warehouse management and customer complaint resolution.
• Continuous process improvement: reduce inventory turnover days, shorten customs clearance lead time, lower food loss rate and lift on-time delivery rate to retail stores.

10. Team Management

• Build the supply chain team consisting of procurement, planning, warehousing & logistics staff in China plus dedicated cross-border import & export specialists; clarify job responsibilities and performance appraisal metrics.
• Conduct team recruitment, professional training covering food import & export, SFA regulations and cold chain management, monthly performance reviews and talent pipeline development.
• Liaise with person-in-charges of Singapore local warehousing & delivery partners and unify their performance assessment standards.

11. Reverse Logistics & Waste Management

• Centralize collection, scrapping and record-keeping of near-expiry and damaged food materials in China.
• Administer compliant destruction or return shipment procedures for non-conforming imported goods in Singapore.
• Promote recycling of packaging materials and circulation of cold chain turnover boxes to cut procurement cost of consumables.

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong West
• Salary: $2,800 - $3,100 + $90 Transport Allowance

Job Scope / Responsibilities:

• Handle shipping duties and documentation for shipments to various countries
• Prepare invoices, packing lists, and other shipment documents
• Apply for FTA certificates, health certificates, and other required forms

Requirements:

• Minimum 1 year of relevant shipping/logistics experience
• Proficiency in Microsoft Office application 
• Knowledge of shipping documents and FTA certificate applications

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong West
• Salary: $2,800 - $3,100 + $90 Transport Allowance

Job Scope / Responsibilities:

• Handle shipping duties and documentation for shipments to various countries
• Prepare invoices, packing lists, and other shipment documents
• Apply for FTA certificates, health certificates, and other required forms

Requirements:

• Minimum 1 year of relevant shipping/logistics experience
• Proficiency in Microsoft Office application 
• Knowledge of shipping documents and FTA certificate applications

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Up till $3,500 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Front Desk Officer.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries.

• Greet, check in and announce customers’ arrival.

• Managing the Sales Executive turn system.

• Ensuring showroom is tidy and orderly.

• Ensuring display cars (interior and exterior) are in good condition.

• Provide refreshments to customers.

• General adhoc admin duties that may be assigned from time to time.
  

REQUIREMENTS:

• Minimum 1 year Experience as Receptionist or customer service ground job.

• Customer oriented with high level of service attitude.

• Good communication and social skills

• Hardworking, extrovert, people focused and enthusiastic.

• Have basic MS Office and data entry skills.

• Must be able to work on weekends and Public Holidays.

• Willing to work in out of office locations when requested.

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed