Job Description & Requirements
Characteristics:
Warm and welcoming: You naturally make people feel at ease the moment they walk in, with a smile and a genuine attitude.
Passionate about hospitality: You believe in creating experiences that make guests feel like they’re part of something special, not just customers.
Energetic and positive: You bring a vibrant energy to the team and create an atmosphere that’s exciting, friendly, and fun.
A good listener: You’re attentive to guests’ needs and can anticipate what will make their experience even better.
Team player: You thrive in a collaborative environment, helping your colleagues and supporting one another to deliver an exceptional experience.
Adaptable and eager to grow: You’re open to learning, excited about new challenges, and ready to help shape this new venture.
For Baristas: A true love for coffee! You know how to craft the perfect espresso, latte, and more—and you want to share that joy with our guests.
For Front-Line Crew: You’re the face of Nesuto—greeting, interacting, and creating a memorable experience for every guest.
Qualifications:
Previous customer service or hospitality experience: Whether in cafés, restaurants, or retail, we value your experience in making people feel welcome.
Strong communication skills: You know how to engage with guests in a friendly, professional manner and handle different situations with ease.
A genuine love for people: You’re someone who enjoys meeting new people, making connections, and ensuring they have an unforgettable time.
Attention to detail: You understand that the little things—like remembering a guest’s name or offering a personalized recommendation—can make all the difference.
Barista experience: For baristas, previous experience with espresso machines, coffee drinks, and providing excellent coffee service is a big plus.
Ability to multitask: You can juggle multiple responsibilities with a calm, collected approach in a fast-paced environment.
Flexibility: You’re willing to jump in wherever needed, whether it's greeting guests, assisting with orders, preparing coffee, or ensuring the café runs smoothly.
What We Offer
Co-create the store experience: help shape menus, styling, events, and ambiance
Creative training: hands-on development in beverage & pastry service
Career growth: pathways from barista/service crew to senior roles
Collaborative team: work alongside pastry chefs and service leads on new ideas and projects
Locations:
