Total 17 support advisor job vacancies in Quality Assurance / Control category

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Responsibilities:

• Support QMS improvement across departments to ensure compliance with IATF requirements.

• Review batch release activities for production, approve records.

• Promote awareness of Quality Policy, Objectives, and Customer Specific Requirements.

• Verify and manage CAPA for quality issues, ensure effectiveness of corrective actions.

• Update and ensure compliance with CSR, provide training to employees.

• Develop and review IATF/ISO procedures and Quality-related instructions.

• Manage MOC for critical parameter changes and audits (customer , internal, supplier).

• Conduct IATF/ISO Internal Audits, report nonconformities, and suggest improvements.

• Assist customer complaint investigation & support audits in quality issues

• Diploma in any Engineering with 3 years of relevant experience.

• Familiarity with ISO 9001, IATF 16949

Interested applicants, send in your updated resume by clicking “Apply Now”.


Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Job Scope:

Reporting to the Development Team Lead in charge of the project, the test engineer will be working with the business requirement, project, technical, policy and stakeholders’ units to create test objective, test strategies and test cases as well as perform quality testing of the product development and maintenance. The test engineer role plays an important part in ensuring a smooth user experience in Mass Transportation Fare Ticketing.

Key Responsibilities:

• Create, develop, and maintain detailed, comprehensive and well-structured test strategies, documentation, including test plans, test cases, and test scripts.

• Estimate, prioritize, plan and coordinate testing activities.

• Identifying and documenting software defects to ensure quality and functionality, working with developers/engineers to resolve issues, and verifying that the software meets requirements.

• Conduct benchmarking and performance, and end-to-end testing, and analyse test performance metrics, including response times, failure rates, and transaction success rates.

• Work closely with front end developers to address integration and performance of the contactless products.

• Monitor and resolve integration issues, optimizing transaction performance and reliability.

• Perform thorough regression testing when defects are resolved.

• Utilising Artificial Intelligence (AI) as part of the testing regime where possible.

• Document and track test results and defects.

• Ability to work with cross-functional teams in different environment to ensure quality throughout the software development lifecycle.

Requirements:

• Tertiary qualification in Computer Engineering/Electronics Engineering or related discipline.

• Domain knowledge and experience in EMV Contactless Specifications (C-2 to C-8 kernels, Book A, Book B), ISO 14443, ETSI TS 102 221

• Experience in developing and testing with EMV compliant products.

• Experience in testing and troubleshooting contactless card and mobile phone.

• Experience in C, C++, Java and other programming languages.

• Experience in developing test tools and using protocol analysers.

• Experience in web programming on UNIX/LINUX and Windows environment.

• Good written and verbal communication skills.

• Proven work experience in software quality assurance.

• A good understanding of card clash scenario in Global Mass Transportation Fare Ticketing is a plus.

• Self-starter and can work independently.

Atleast 5-6 years of experience required.

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Key Responsibilities

• Act as site representative in global Communities of Practice (CoPs) and Centers of Excellence (CoEs), ensuring effective communication and alignment on analytical processes.
• Maintain the Site Validation Master Plan and procedures related to ALCM and CPV for GxP laboratory equipment, ensuring alignment with site Quality and Validation strategies.
• Oversee life cycle management of QC laboratory equipment, including qualification, maintenance, and obsolescence risk management.
• Lead compendial compliance assessments, method control trend reviews, and data evaluations; recommend method improvements as needed.
• Support annual product and method reviews and invalid assay trending programs.
• Ensure compliance of all QC lab equipment with GxP, GMP, and regulatory requirements.
• Develop and maintain metrics to monitor qualification activities and identify performance trends or issues.
• Oversee documentation and approval of qualification deliverables such as risk assessments, traceability matrices, and validation reports.
• Support regulatory inspections and audits, presenting relevant equipment and validation documentation.
• Lead continuous improvement initiatives in QC support processes and equipment management.
• Ensure implementation and maintenance of QC digital solutions, including data management and end-user administration.
• Provide technical leadership for major laboratory projects, validation/transfer protocols, and change control requests.
• Serve as technical system administrator for QC GxP computerized systems.
• Ensure all work complies with cGMP, HSE, and data integrity requirements.

Requirements

• Bachelor’s or Master’s degree in Life Sciences, Chemistry, Engineering, or a related field.
• Minimum 5 years of experience in Quality Control within the pharmaceutical or biopharma industry.
• Strong knowledge of GMP, GxP, and regulatory requirements.
• Hands-on experience in analytical method validation, laboratory equipment qualification, and digital laboratory systems.
• Proven ability to lead investigations, manage CAPAs, and support audits/inspections.
• Excellent communication, documentation, and cross-functional collaboration skills.