Total 23 process improvement manager job vacancies in Quality Assurance / Control category

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Position Summary

The Associate Engineer, Test Process reports to the Test Manager and is responsible for setting up the test readiness on the shop floor. Other responsibilities include supporting test hardware maintenance and setup for engineering activities and production ramp-up, performing required test correlation, FA/REL verification testing, and test characterization on new product offloads.

Responsibilities

• Assist engineers in carrying out all test-related activities, low yield lot verification, disposition and reporting.
• Support and implement various product configuration setups in MES and Test Application Systems.
• Test, analyze, and troubleshoot device failures, collaborating closely with process and equipment engineers to improve yield.
• Repair and debug failures of the test hardware (FT loadboard, EWS probecard) and hardware spares inventory tracking.
• Update the HW lifespan tracking records, PM the probe heads and probe pins replacement.
• Provide training on work instructions to new hires and peers.
• Support the Test NPI process and production runs, LOH disposition and REL manual testing activity.

Requirements

• Minimum diploma in electrical and electronic engineering or equivalent.
• At least 1-3 years of experience in a testing and debugging environment.
• Familiar with the ATE platform and the test handler and prober basic operation.
• Skillful in handling the probe pins replacement and measurement.
• Good understanding of the testing methods and concepts.
• Knowledge of programming/scripting is a plus (C language, Perl or Python).
• Demonstrate excellent written and communication skills.
• Able to multi-task and work in a fast-paced environment with lots of ambiguity.
• Able to perform 12 hours rotating shift work/duty.

Job Description & Requirements

• Sustain backend manufacturing processes by monitoring daily test times, production yields, and key performance indicators.
• Perform data queries, statistical analysis, and physical analysis to trace and investigate the root cause of test failures and yield excursions.
• Identify equipment bottlenecks and implement process improvements (recipes, setups) to optimize the manufacturing flow.
• Develop and release test process documentation, work instructions, and Process Failure Mode and Effects Analysis (PFMEA) aligned with Seagate's quality standards.
• Utilize software, electronics, and mechanical skills to repair equipment issues and conduct preventative maintenance.

Requirements:

• Min Diploma in Mechanical, Electrical, Mechatronic Engineering, or a related field
• Min 3 years of working experience in Cleanroom Environment
• Proficiency in data analysis, basic scripting/programming (Python, SQL, C, or C++), and statistical problem-solving (e.g., 5-Why, DMAIC, Fishbone)

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Join a world-leading US-based data storage technology company in a high-tech manufacturing environment. You will support backend assembly processes, ensuring smooth production performance, quality, and continuous improvement activities.

Position: Test Process Technician

Employment Type: Permanent Role

Location: Woodlands

Working Hours: Shift-Based (Permanent Night Shift)

Role summary:

•Support backend assembly/test processes by monitoring yield, test time, scrap, and key process indicators.

•Perform root cause analysis, failure analysis, and drive process improvement.

•Support test process documentation, work instructions, PFMEA, and control plans.

•Work closely with engineering, equipment, and automation teams on optimization and issue resolution.

Key requirements:

•Diploma in Engineering or related discipline.

•Experience in manufacturing/process environments preferred.

•Fresh graduates are welcome to apply. Candidates with relevant experience will have an added advantage

•Exposure to process setup, process control, or failure analysis is an advantage.

•Knowledge of Python, C/C++, or SQL is a plus.

**Interested candidates, kindly email updated resume to sandra@wancomanpower.com with Subject of "Test Process Technician", thank you.**

A leading financial services organisation is seeking a Compliance & Risk Manager to join its growing team in Singapore.

Working closely with senior stakeholders, you will provide compliance advisory support, oversee regulatory and market conduct matters, conduct monitoring and investigations, and support the firm's AML/CFT, operational risk and governance frameworks.

If you're experienced in AML/KYC and thinking about what's next - this is a high-visibility, high-impact opportunity to take your career to the next level.

Why apply:

• Strong ownership over compliance, AML/KYC processes and controls review
• Leadership runway to progress into Head-of role
• Unique blend of being a Compliance-focused role with exposure to Operational Risk and Governance

Key Responsibilities

• Provide compliance advisory support on regulatory and market conduct matters
• Conduct compliance monitoring, gap assessments and investigations
• Own AML/CFT reviews, transaction monitoring and risk assessments
• Drive risk management initiatives including RCSA, business continuity and outsourcing risk reviews
• Partner with stakeholders on governance, compliance and risk-related projects

Requirements

• 5+ years of compliance, regulatory or risk management experience within financial services. Open to candidates from Insurance/Financial Advisory/Bank/Asset Management
• Strong knowledge of financial advisory regulations and AML/CFT requirements
• Exposure to operational risk, PDPA, business continuity or enterprise risk management is advantageous
• Strong stakeholder management and communication skills

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R22109164 | Valenzuela Alexandra Marie Tolentino

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are seeking an experienced Test Manager to join our dynamic team in Singapore. In this pivotal role, you will lead and oversee all testing activities, ensuring the delivery of high-quality software products that meet our clients' expectations.

What will you do?

• Develop and implement comprehensive testing strategies, plans, and processes to ensure thorough testing coverage.
• Manage and mentor a team of skilled testers, providing guidance, training, and support to enhance their skills and performance.
• Collaborate closely with cross-functional teams, including developers, business analysts, and project managers, to align testing efforts with project requirements and timelines.
• Analyze and prioritize defects, ensuring timely resolution and effective communication with stakeholders.
• Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.
• Monitor testing progress, identify risks, and provide regular status updates to project stakeholders.
• Ensure compliance with industry standards, best practices, and internal quality assurance guidelines.

An ideal candidate possesses:

• Due to security clearance requirements for government-linked projects, this position is open to Singapore Citizens only.
• Proven experience as a Test Manager or a similar leadership role in software automation testing.
• Strong background in software testing methodologies, processes, and tools.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Proficient in test management tools (e.g., TestRail, qTest) and automation frameworks.
• Solid understanding of Agile/Scrum methodologies and their application in testing.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Certification in software testing (e.g., ISTQB, CSTE) is preferred.
• Domain expertise in the relevant industry is a plus.

We are driven by our AEIOU beliefs—Adventure, Excellence,Integrity, Ownership, and Unity—and we seek individuals who embody thesevalues in both their professional and personal lives. We are committed toour Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn careersite.

Key Responsibilities

• Define and implement comprehensive test strategies, test plans, and testing processes & frameworks aligned with corporate guidelines and project objectives
• Establish and continuously improve testing processes, standards, and best practices
• Lead end-to-end test management across SIT, UAT, and other test levels/phases
• Drive test automation initiatives, including rollout and adoption of automation tools and frameworks
• Manage and mentor test teams, both onshore and offshore, providing leadership, supervision, and performance guidance
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment and delivery quality
• Ensure effective defect management, risk identification, and mitigation strategies
• Provide status reporting, metrics, and quality insights to senior management and stakeholders
• Oversee the implementation and optimization of test management tools and platforms

Requirements

• Diploma or Bachelor computer science or IT-related degree
• Minimum 8 years of experience in software testing
• Proven experience in test strategy, planning, and framework design
• Strong stakeholder management and communication skills across business and technical teams
• Demonstrated team leadership and supervisory experience
• Hands-on experience in test automation and/or test management tools implementation
• Strong understanding of SDLC, STLC, Waterfall and Agile methodologies
• Experience in banking or financial services domain is highly preferred
• Software testing certification such as ISTQB Certified Tester Foundation Level

·       Is familiar with the Health, Safety, Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines. 

·       Track and interpret relevant environmental regulations, communicates information to vessels, shore staff and New Build department to ensure compliance with environmental legislations. 

·       Build relationships and consult with regulatory bodies, such as US Coast Guard, etc,

·       Participate in environmental industry associations and committees. 

·       Provide guidance, information, and training on regulatory matters to other departments and sea staff

·       Maintain the legislation register on all upcoming regulatory requirements and looks at trends for the future. 

·       Work with internal stakeholders to position the company for future requirements

·       Drive the implementation of environmental policies and practices onboard and ashore. 

·       Update relevant documents and plans to ensure the most current regulations.

·       Issuing of annual certificates to vessels at completion of monitoring period 

·       Manage the development and employment of systems to ensure compliance, record-keeping, and preparation for: 

o   ISM code certification 

o   ISO standards systems compliance and future certification 

o   Regulatory codes, international regulations 

o   USCG and other relevant national and flag state authority requirements 

o   Documentation, tracking, statistics, and reporting 

·       Perform other duties as required.

·       Liaise with external stakeholders, such as flag states, port authorities, and classification societies, to ensure compliance requirements are met.

·       Maintain positive relationships with regulatory agencies and industry associations to stay informed about changes in regulations and industry standards.

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description & Requirements:

Test Program Manager will work closely with the respective stakeholders across the organisation to drive testing Projects which is aligned to organisation's transformation strategy.

Reporting to the Digital Domain Lead, the candidate will ensure the overall successful delivery of all testing services for Cross Border Payments + NPS Enhancements and upgrade Project, change requests and production fixes under Digital domain suite of applications.

The candidate is also expected to manage and ensure the successful delivery of testing services provided by organisation's appointed test service providers, and in accordance with the organization’s standards and processes.

·        Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications.

·        Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.

·        Works with the testing service providers and other client stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

·        Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

·        Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.

·        Engages with various client stakeholders(including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

·        Act as the first point of escalation for any issues raised by client stakeholders, testing service providers.

·        Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

·        Drive and collaborate with all client stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

·        Participate and contribute in forums, as required, to drive testing transformation and innovation.

·        Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

·        Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:
·        Bachelor’s Degree or Master’s degree in computer engineering or related field.

·        Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organization's preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.

·        Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.

·        Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.

·        A proven, successful track record of managing shared IT service development and/ or IT Testing Services.

·        Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.

·        Strong attention to details, excellent analytical and problem-solving skills.

·        Experience in managing multiple external testing service providers.

·        Experience in managing multi-cultural, diverse, direct and virtual teams.

·        Must display a high level of professional judgment, commitment, integrity, and teamwork.

·        Excellent client facing, internal communications, written and verbal communication skills.

·       Testing or quality certifications, PMP certifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain.
• Strong domain knowledge in Digital Domain. Experience in managing testing one or more areas of these domains will be an advantage.
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.

Interested candidates, who wish to apply for the above position, please send in your resume ajay.sharma@persolapac.com 

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (Ajay Sharma)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes setout in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Oversee overall quality and safety of food products at Central Kitchen

• Ensure that food products meet standards set by company and regulatory bodies

• Develop and review quality and safety policies

• Conduct and manage regular inspections and audits

• To maintain and improve existing quality control procedures

• Conduct investigations on customers’ feedback

• Validate that all products were made in compliance with established QA protocol

• Ensure that standard operating procedures are adhered to

• Monitor quality standards of products

• Ensure that all activities conform to HACCP & AVA/NEA guidelines

• Supervise and oversee all quality assurance matters

• Product and process development

• Assist in all areas of R&D, product and process development, food tasting

Any other jobs or duties assigned by the Chief Quality Assurance Officer / Manager from time to time

Key Responsibilities

• Define and implement comprehensive test strategies, test plans, and testing processes & frameworks aligned with corporate guidelines and project objectives
• Establish and continuously improve testing processes, standards, and best practices
• Lead end-to-end test management across SIT, UAT, and other test levels/phases
• Drive test automation initiatives, including rollout and adoption of automation tools and frameworks
• Manage and mentor test teams, both onshore and offshore, providing leadership, supervision, and performance guidance
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment and delivery quality
• Ensure effective defect management, risk identification, and mitigation strategies
• Provide status reporting, metrics, and quality insights to senior management and stakeholders
• Oversee the implementation and optimization of test management tools and platforms

Requirements

• Diploma or Bachelor computer science or IT-related degree
• Minimum 8 years of experience in software testing
• Proven experience in test strategy, planning, and framework design
• Strong stakeholder management and communication skills across business and technical teams
• Demonstrated team leadership and supervisory experience
• Hands-on experience in test automation and/or test management tools implementation
• Strong understanding of SDLC, STLC, Waterfall and Agile methodologies
• Experience in transportation, payment systems domain is highly preferred
• Software testing certification such as ISTQB Certified Tester Foundation Level
• Comfortable to travel cross boarders when required
• Comfortable to manage and lead multiple project teams.