Total 157 workforce administration job vacancies in Others category

Case Admin Officer (Social Service)

Location: Singapore
Contract: Up to 1 year
Industry: Government / Social Service

About the Role

Our client in the Government / Social Service sector is seeking a dedicated and well-organised Case Admin Officer to support case management and operational functions in a community-focused setting.

The role involves working closely with officers to assist in case administration, client coordination, records management, and daily operational tasks to ensure smooth and efficient service delivery.

This position is suitable for individuals who are detail-oriented, service-driven, and comfortable engaging with individuals and families from diverse backgrounds.

Key Responsibilities

• Provide administrative and operational support for case management processes

• Process applications, verify documents, and maintain accurate records in internal systems

• Coordinate appointments, follow-ups, and referrals with clients and stakeholders

• Manage enquiries via phone, email, and walk-ins in a professional and service-oriented manner

• Prepare and maintain reports, correspondence, and case documentation

• Support officers in client follow-ups relating to case matters and documentation

• Assist in procurement coordination, inventory tracking, and operational duties when required

• Support outreach activities or accompany officers for home visits when necessary

• Perform general administrative and ad-hoc duties as assigned

Requirements

• Minimum Diploma or equivalent qualification

• Prior experience in administration, customer service, coordination, or case support is advantageous

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Strong communication and interpersonal skills

• Organised, meticulous, and able to handle confidential information responsibly

• Comfortable with system-based administrative work

• Able to work independently as well as in a team environment

• Able to start work immediately or on short notice is an advantage

Preferred Attributes

• Passion for social service and community support work

• Empathetic, patient, and service-oriented mindset

• Responsible, professional, and able to manage multiple priorities

Why Join Us

• Exposure to Government and Social Service operations

• Meaningful role supporting community initiatives

• Structured and supportive working environment

• Strong experience in case coordination and administrative operations

Only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-ExecutiveAssistant-Manager-%28Programme-Administration%29%2C-Undergraduate-Studies-Office/31752-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Senior Executive / Assistant Manager plays a key role in supporting both administrative and student-service functions for the NUS Business School undergraduate programme. This includes overseeing academic and university-level processes, while working closely with students, faculty members, academic departments, and other University units.

This role is well suited for an independent, organised, and detail-oriented professional who is able to manage multiple stakeholders effectively. The incumbent will also support the Team Lead in driving continuous improvement through automation, process refinement, data analysis, and course projection.

Duties and Responsibilities

1) Programme Administration & Student Support

• Support the Course Registration Exercise, including system setup, appeals processing, and student enquiries.
• Administer Independent Study Course (ISC), including application review, course allocation, monitoring timelines, and gathering student feedback.
• Support BIZ Dissertation, including application review, course allocation, appointment of examiners, presentation and grade submission.
• Host the Advance Placement Test (APT), including registration, test setup, release of results, invigilation, and Advance Placement Credit (APC) posting.
• Review Leave of Absence (LOA) applications, including assessing documents and preparing recommendations to the Deanery.
• Process the University Withdrawal requests, including document review, student advisory & counselling.

2) Faculty Support & Engagement

• Work closely with faculty members, supervisors on ISC/dissertation/APT and related matters (e.g., topic scoping, supervision logistics, grade scheme alignment) to uphold academic rigour and integrity.
• Build strong working relationships with department administrators and faculty members to support the smooth operations of the Undergraduate Office.
• Provide administrative and operational support to faculty members, academic departments, and the Deanery as required

3) Student Experience & Service Delivery

• Monitor student progress for ISC and dissertation modules through periodic checks and follow-up on submission timelines.
• Ensure clear, timely, and consistent communication to students on expectations, requirements, timelines, and assessment criteria.
• Manage student enquiries professionally and provide guidance, including referral to relevant stakeholders where appropriate.

4) Operations, Governance & Continuous Improvement

• Ensure all processes comply with University and School policies and regulations.
• Review end-to-end workflows, identify gaps, and propose improvements to enhance efficiency, accuracy, and service quality.
• Participate in curriculum team-related initiatives such as automation projects, process improvement, data analysis).

5) Stakeholder & Team Collaboration

• Collaborate closely with colleagues across the Undergraduate Studies Office, departments, faculty members, and central University units.
• Provide guidance and advisory support to department administrators and faculty members on academic processes when required.
• Prepare statistics, reports, and recommendations to support decision-making by senior management.

Qualifications

• Bachelor’s degree, preferably in business-related field.
• At least 3 years of relevant experience in higher education administration, programme management, or student support.
• Strong communication and interpersonal skill, with attention to detail and the ability to manage multiple deadlines.
• Service-oriented, patient and mature when handling student or academic matters.
• Able to work well in a structured but evolving academic environment.
• IT-savvy; candidates who can demonstrate good knowledge or experience in implementing automation (power automate) or AI projects, data analysis (using power BI) would be strongly considered.

(Appointment job grade will commensurate with the selected candidate's experience)

Responsibilities:

• Manage fund operations, including subscriptions, redemptions, and corporate actions while ensuring regulatory compliance.
• Deliver accurate NAV calculations, investor reports, and forecasts promptly.
• Coordinate with investors, fund managers, auditors, legal advisors, custodians, and external stakeholders.
• Monitor cash flows, expenses, and fee calculations, including performance fees.
• Understand and apply various fund calculation methods based on investor returns, such as equalization and series accounting.
• Oversee the accounting for Special Purpose Vehicles (SPVs) and assist in FATCA/CRS reporting for clients.
• Ensure adherence to internal controls and regulatory requirements set by applicable authorities.
• Maintain comprehensive fund records to support audit and tax processes related to the portfolio.
• Handle investor communications and inquiries regarding portfolio administration and transfer agency registration.

Requirements:

• Bachelor’s Degree in Accounting, Finance, or a relevant field.
• Qualified Accountant (e.g., ISCA/ACCA/CPA) with a CPA qualification in progress or recently completed examinations is advantageous.
• Minimum of 2 years of experience in fund administration or with a licensed fund management or administration company.
• Strong understanding of accounting standards (e.g., US GAAP, IFRS).
• In-depth knowledge of investment products such as securities, fixed income, and derivatives.
• Familiarity with fund administration systems like Multifond and proficiency in Microsoft Office; VBA skills are a bonus.
• Meticulous with the ability to handle multiple tasks efficiently.
• Strong organizational, communication, and stakeholder management skills.
• Ability to work collaboratively in a team-oriented environment.
• Flexible and adaptable in a fast-paced, dynamic workplace.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (Persol Singapore PTE LTD)

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Responsibilities
· Collaborate with business users and developers within an agile team to drive initiatives from conception to execution.

· Analyse existing processes to identify automation opportunities and assess automation feasibility.

· Design process workflows; model and develop robotic processes and automation solutions using UiPath, Power Automate/Apps, etc.

· Engage in rapid prototyping and experimentation to quickly validate ideas and adapt solutions in a dynamic work environment.

· Deploy, manage, and optimize RPA bots, using UiPath Orchestrator,Power Platform, etc, ensuring smooth operations across production environments.

· Document process details and maintain a comprehensive database ofall automations and their statuses.

· Continuously monitor the performance of automated processes and make improvements to enhance efficiency and effectiveness.

· Design, plan and develop strategies, process and bots to enable the re-platform of existing RPA bots to newer technologies

· Lead and participate in innovation sessions to explore new technologies and process improvement techniques.

Requirements
You should have the following work experience and knowledge:

·  At least 2 years of professional experience in software development, focusing on RPA (e.g. UiPath, Power Platform) and VBA automation.

· Knowledge in AI technologies and experience with AI-driven automation solutions/platforms (e.g. AWS Bedrock, Azure AI services) will be advantageous 

You should possess the following skill sets:

- Programming Proficiency: Strong programming skills in UiPath, Power Platform, VB.NET, C#, Python, and NodeJS, with a solid understanding of various database technologies, including SQL and NoSQL, to support RPA deployments.

- Cloud-based Proficiency: Working knowledge and experience in Cloud infrastructure, e.g. AWS, Azure, and Cloud technologies (e.g. EC2, Lambda, RDS, S3).

- Analytical Thinking and Problem-Solving: Exceptional problem-solving abilities and analytical skills to navigate complex projects independently and efficiently, especially under tight deadlines.

- Process Optimization: Robust knowledge of process analysis, design, and optimization, with a keen interest in advancing skills in RPA, AI, and other automation technologies.

- Communication and Collaboration: Good communication skills, capable of delivering clear and effective messages to engage stakeholders, along with strong teamwork abilities.

- Personal Effectiveness: A self-starter who can work independently, manage multiple tasks and projects efficiently, and consistently meet deadlines.

Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

About the Role

We are seeking an experienced ServiceNow EAM Consultant with strong expertise in implementing and supporting Enterprise Asset Management (EAM) solutions on the ServiceNow platform.

The ideal candidate will have hands-on experience in asset lifecycle management, workflow automation, and platform configuration, with the ability to align solutions to business requirements and enterprise governance practices.

Key Responsibilities

• Implement and support Enterprise Asset Management (EAM) solutions on the ServiceNow platform
• Configure and manage Asset Portfolio Management and asset lifecycle processes
• Design and implement workflows for asset tracking, procurement, and maintenance planning
• Support RFID implementation and asset tracking processes
• Configure system workflows, integrations, and platform customizations
• Work closely with stakeholders to translate business requirements into technical solutions
• Ensure alignment with ITIL processes and enterprise asset governance standards

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience with ServiceNow EAM implementations
• Strong knowledge of Asset Lifecycle Management and asset tracking processes
• Experience in workflow configuration, integrations, and platform customization
• Familiarity with CMDB and procurement workflows
• Good understanding of ITIL processes and enterprise asset governance

Core Skills & Expertise

• Asset Portfolio Management
• RFID Implementation
• Asset Maintenance Planning
• Asset Workflow Automation
• CMDB Management
• Procurement Workflows
• ServiceNow Configuration & Customization

About the Role

We are seeking an experienced ServiceNow FSM Consultant to implement and support Field Service Management (FSM) solutions on the ServiceNow platform.

The role requires strong expertise in field service operations, workflow automation, and platform customization to support efficient service delivery and operational excellence.

Key Responsibilities

• Implement and support Field Service Management (FSM) solutions on ServiceNow
• Manage work order processes, including dispatching and scheduling activities
• Configure and optimize mobile agent workflows and field service operations
• Support task management and execution by field service agents
• Configure workflows, integrations, and platform customizations based on business requirements
• Collaborate with stakeholders to translate operational needs into system solutions
• Ensure alignment with ITIL processes and field service best practices

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow FSM implementation and support
• Strong expertise in work order management, dispatching, and scheduling
• Experience in mobile workforce and field service operations
• Experience in workflow configuration, integrations, and platform customization
• Good understanding of ITIL processes and field service operations

Core Skills & Expertise

• Work Order Management
• Dispatching & Scheduling
• Mobile Agent Workflows
• Service Operations
• Field Service Agent Management
• Workflow Automation
• ServiceNow Configuration & Integration
• ITIL Practices

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

About the Role

We are seeking an experienced ServiceNow ITOM Consultant to implement and support IT Operations Management (ITOM) solutions on the ServiceNow platform.

The role requires strong expertise in infrastructure discovery, service mapping, monitoring solutions, and platform customization to support reliable and efficient IT operations.

Key Responsibilities

• Implement and support ITOM solutions on the ServiceNow platform
• Configure and manage Discovery, Service Mapping, Event Management, and Cloud Management modules
• Set up and maintain CMDB and MID Servers
• Integrate ServiceNow with third‑party monitoring tools and platforms
• Gather requirements, design solutions, and perform workflow customization
• Support implementation, testing, and deployment of ITOM solutions
• Troubleshoot issues and optimize platform performance
• Collaborate with cross‑functional teams in Agile environments

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow ITOM implementation and support
• Strong expertise in Discovery, Service Mapping, Event Management, and Cloud Management
• Experience in CMDB management and MID Server configuration
• Knowledge of infrastructure monitoring and cloud discovery
• Experience integrating with third-party monitoring tools

Core Skills & Expertise

• ServiceNow ITOM Modules
• CMDB & Data Modelling
• MID Server Configuration
• Infrastructure & Cloud Monitoring
• Workflow Configuration & Customization
• JavaScript (ServiceNow scripting)
• REST / SOAP APIs
• Automation & Performance Optimization
• Troubleshooting & Root Cause Analysis
• Agile & Stakeholder Management

Job Responsibilities:

• Operate Class 4 vehicles safely and efficiently in compliance with traffic regulations and company policies.
• Transport goods, equipment, or personnel to designated locations on schedule.
• Perform daily vehicle inspections and report any defects, accidents, or maintenance requirements.
• Ensure proper loading, unloading, and securing of cargo to prevent damage during transit.
• Maintain accurate delivery records, logbooks, and supporting documents.
• Plan delivery routes to optimize efficiency and meet customer requirements.
• Adhere to workplace safety procedures and road safety regulations.
• Coordinate with operations staff, customers, and site personnel regarding deliveries and collections.
• Keep vehicles clean and in good working condition.
• Assist with basic loading and unloading duties when required.
• Respond promptly to emergencies, breakdowns, or unexpected situations during transportation.

Requirements

• Valid Singapore Class 4 Driving Licence.
• Clean driving record with good knowledge of Singapore roads and traffic regulations.
• Minimum 1–2 years of relevant driving experience preferred.
• Physically fit and able to handle loading and unloading activities.
• Responsible, punctual, and safety-conscious.
• Able to work overtime, weekends, or shifts when required.
• Good communication and teamwork skills.

Preferred Skills:

• Experience in logistics, transportation, or construction industries.
• Familiarity with vehicle maintenance and safety inspections.
• Ability to use GPS and delivery management systems.

You will support the WSG–SSG merger transition in a time‑bound,execution‑focused coordination role. The role primarily supports merger andtransition activities, while also backfilling operational responsibilities ofcore team members who are focused on migration and transition work.

As such, the role requires someone who is comfortablemanaging ongoing IT project and vendor coordination, while tracking progress,managing issues, and supporting stakeholder communications across bothtransition and steady‑state work.

Merger & Transition Support

• Track milestones, deliverables, risks, and dependencies across merger‑related workstreams
• Coordinate with internal teams and vendors to follow up on actions and intervention points
• Maintain trackers, schedules, run‑of‑show plans, and transition documentation
• Identify emerging risks or delays and escalate early with clear impact and mitigation options
• Support meetings, working sessions, and preparation of concise progress and issue updates for management

Operational / Backfill Support

• Backfill selected operational responsibilities of existing team members during the transition period
• Support ongoing IT projects and vendor engagements, ensuring continuity of delivery and issue resolution
• Monitor vendor performance, follow up on deliverables, and coordinate responses to operational issues
• Provide regular status updates on assigned projects and vendor activities

Data Support & Quality Assurance

• Assist with data migration preparation activities under guidance
• Support data validation exercises to ensure accuracy and completeness
• Help with basic data cleansing and mapping activities

General Business Support

• Provide operational support for various functions during organizational changes
• Assist with ad-hoc projects and merger-related initiatives as needed
• Support team productivity and workflow continuity during transition
• Contribute to process improvement andoptimization efforts

What We Are Looking For

• Graduate with IT, Computer Science, or related background

• Experience in IT project coordination, PMO, or operations roles, supporting systemtransitions, organisational changes, or ongoing IT delivery

• Comfortable working with vendors, including tracking deliverables, following up on issues,and coordinating across multiple parties

• Proven ability to manage multiple parallel priorities, including both transition workand steady‑state operations

• Strong organisational skills, with ability to maintain trackers, manage follow‑ups,and provide clear progress updates

• Good communication skills and confidence engaging HR, Finance, IT, business units,and external partners

• Prior exposure to system transitions, data activities, or vendor‑led projects will be an advantage

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Job Description & Requirements

• Lead and manage technical teams handling plant maintenance, equipment servicing, and building maintenance works.
• Oversee 24/7 breakdown support operations and ensure rapid response for critical plant issues.
• Plan, coordinate and supervise maintenance schedules, shutdown works, and project deployments.
• Conduct site inspections, identify technical problems and provide effective engineering solutions.
• Manage operations on Jurong Island, including manpower planning, safety coordination, and permit processes.
• Ensure proper servicing, troubleshooting, and repair of plant equipment and machinery.
• Provide technical support to clients and internal teams for mechanical, electrical, and civil-related issues.
• Liaise with clients, consultants, subcontractors and vendors to ensure smooth project execution.
• Prepare work reports, quotations, maintenance records and project updates.
• Maintain compliance with safety standards, especially for Jurong Island sites.
• Guide, mentor and train technicians and supervisors.
• Handle any ad-hoc duties assigned by management.

Requirements:

• Able to work well with others as a competent team and team leader.
• Able to work flexible hours, night shift and Sundays if required
• Diploma in Mechanical/Electrical & Communication Engineering. Or Degree in Mechanical/Electrical & Communication Engineering.
• Minimum 3 years of relevant experience preferred.

• Knowledge on the tools, equipment, and materials common to the Mechanical & Electrical trade.
• Knowledge on hydraulic & pneumatic system & control.
• Knowledge of applicable electrical codes, standards and regulations.
• Skill in the installation,repair and maintenance of all types of electrical system equipment and components.
• Skill in both verbal and written communication.
• Ability to work independent and self-responsible manner.
• Able to work on an 8 hours rotating shifts.
• Flexible to work on Sundays & Public Holidays.
• Class 3 License Required

About the Role

We are seeking an experienced ServiceNow ITSM Consultant to implement and support IT Service Management (ITSM) solutions on the ServiceNow platform.

The role requires strong expertise in ITSM modules, platform configuration, and delivering scalable solutions aligned with business requirements and best practices.

Key Responsibilities

• Implement and support ITSM modules on the ServiceNow platform
• Configure and manage Incident, Problem, Change, Knowledge, and Service Catalog modules
• Maintain and enhance Configuration Management Database (CMDB)
• Develop and configure workflows, business rules, and client scripts
• Integrate ServiceNow with external systems and tools
• Gather business requirements and translate them into scalable technical solutions
• Ensure adherence to ITIL processes and ServiceNow best practices

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow ITSM implementation and support
• Strong expertise in Incident, Problem, Change, Knowledge Management, and Service Catalog
• Experience in ServiceNow administration and CMDB management
• Experience with workflows, business rules, and client scripts
• Knowledge of integrations with external systems
• Good understanding of ITIL processes and ServiceNow best practices

Core Skills & Expertise

• IT Service Management (ITSM)
• Incident, Problem & Change Management
• Knowledge Management
• Service Catalog
• CMDB
• Workflow Automation
• ServiceNow Administration
• Business Rules & Client Scripts
• Integrations (REST/SOAP)
• Requirement Gathering & Solution Design
• ITIL Framework

About the Role

We are seeking an experienced ServiceNow ITAM Consultant to implement and support IT Asset Management (ITAM) solutions on the ServiceNow platform.

The role requires strong expertise in asset lifecycle management, platform customization, and delivering scalable solutions aligned to business requirements.

Key Responsibilities

• Implement and support IT Asset Management (ITAM) solutions on ServiceNow
• Manage asset lifecycle processes including procurement, tracking, and optimization
• Configure and maintain HAM (Hardware Asset Management) and SAM (Software Asset Management) modules
• Design and implement workflows and automation for asset management processes
• Gather requirements, design solutions, and support implementation, testing, and deployment
• Develop reports and dashboards for asset tracking and analytics
• Troubleshoot platform issues and support continuous improvement initiatives
• Collaborate with stakeholders in Agile delivery environments

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow ITAM implementation and support
• Strong expertise in HAM, SAM, CMDB, and asset lifecycle management
• Experience in workflow configuration and platform customization
• Experience with integrations, reporting, and dashboards
• Good understanding of Agile delivery environments

Core Skills & Expertise

• IT Asset Management (ITAM)
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• CMDB Management
• Asset Lifecycle Management
• Workflow Automation
• ServiceNow Configuration & Customization
• JavaScript (Scripting)
• Integrations (REST/SOAP)
• Reporting & Dashboards
• Troubleshooting & Optimization
• Stakeholder Management

As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team: 

• Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)

• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities

• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking

• Monitor events’ performance, manage information and analyse trends 

• Organise after-action review to evaluate participants’ turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement 

Requirements

Experience

• At least 3 years of experience in event management, customer service, or a related field.

Skills & Competencies

• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.

• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Strong attention to detail and ability to work accurately with data and systems.

• Proficiency in Microsoft Office applications and other relevant software tools.

• Strong customer service orientation and commitment to delivering a positive stakeholder experience.

• Ability to work independently and collaboratively within a team environment.

• Positive, proactive, and solution-focused approach to problem-solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting