Total 46 Manager level Business Management / Project / Planning job vacancies in Surabaya, East Java

Job Summary

We are seeking a proactive and detail-oriented Assistant Project Manager to support the planning, coordination, and successful delivery of projects. The successful candidate will work closely with project stakeholders, clients, and internal teams to ensure projects are completed on time, within budget, and aligned with business objectives. The role will also provide support for Project Management Office (PMO) activities and coordinate annual budget planning exercises.

Job Responsibilities

• Develop and maintain project plans, schedules, timelines, and budgets to ensure successful project delivery.

• Monitor project progress, identify potential risks and issues, and implement mitigation measures where necessary.

• Coordinate and facilitate regular project status meetings, documenting key decisions, action items, and follow-ups.

• Prepare project reports, presentations, and status updates for management and stakeholders.

• Collaborate with clients and internal teams to define project requirements, expectations, scope, and deliverables.

• Track project milestones and deliverables to ensure adherence to agreed schedules and quality standards.

• Support project governance activities, including maintaining project documentation, registers, and records.

• Assist in managing project changes, ensuring proper assessment, approval, and implementation.

• Support PMO activities, including the consolidation of project updates, preparation of management reports, and coordination of PMO meetings.

• Coordinate the annual budgeting exercise by liaising with various business units and project teams to collect, consolidate, review, and track budget submissions.

• Monitor budget utilisation and support periodic budget reviews and forecasting activities.

Job Requirements

• Bachelor's Degree in Project Management, Engineering, Information Technology, or a related discipline.

• Minimum 2–5 years of experience in project management, project coordination, PMO, or a related role.

• Experience supporting budget planning, financial tracking, or resource planning activities is preferred.

• Strong organizational and multitasking skills with the ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills.

• Experience with project management tools such as Microsoft Project, or equivale

Please note that only shortlisted candidates will be notified.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Program Lead is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-

Qualifications

The ideal candidate will come from an organization with a strong technical program management function and be a visionary leader with deep experience driving technical or engineering programs from ideation to implementation across Investments, Trade, Banking, Lending, Trust, Data, Compliance etc.. Bachelor’s degree in computer science, or a related field. Master’s degree or equivalent experience preferred.

• Hands on experience (8+ years) leading program management function and/or technical teams in areas like Investments, Trades, Banking, Lending, trust, Data, Compliance etc. and good understanding of Operations.

• 12+ years’ experience in enterprise level program management and delivery engineering products at scale.

• Experience of managing migration projects / programs would be an advantage

• Strong analytical and quantitative skills; Data driven and results oriented.

• Exceptional strategic analysis, problem solving, issue resolution and decision-making skill.

• Excellent verbal and written communication skills backed by a strong business and technical vision.

• Expert knowledge of Agile frameworks like SAFe, Scrum, Kanban, and familiarity with Jira and Confluence tools.

 
Brief Description of the Organization

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Global Wealth Management is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: taking ownership, delivering with pride, and succeeding together.

Overview of the Role

Reporting to the PM Head for Global Wealth Management Domains, the Technical Program Management Lead is responsible for the delivery on Global Wealth Management strategy for Asia, Investments, Trades, Banking, Lending, trust, Data and Compliance. The role entails good understanding of end-to-end banking knowledge including Operations, Compliance and Audit. You own driving the launch of great customer experiences and digital capabilities for our wealth management business and our most affluent client base. Deliver customer-centric solutions and communications that enable clients to confidently manage their entire financial picture through easy-to-use tools, insights, content, offers, and recommendations. Delivery of programs that provide for a growing digital presence and offerings for our wealth management customers.

Are you a leader of leaders? Are you passionate about developing those working for you? Do you think about technology as a way to increase efficiency and change our engagement with customers? Are you an engineer that lives to solve problems? Do you want to lead a world class technical team of skilled program managers? We are looking for a senior leader that shares our passion for developing people, building cool technology, willing to be fearless, obsessed about simplification and excellence and tackling complexity head on.

This position has an incredibly unique vantage point at the intersection of business, technology and product. As the leader of technical program management at Citi, you will be working with engineering leaders, product management, and cross-functional teams to manage and execute our ambitious product strategy.  You will partner with every functional domain in the company and exercise your influence to get big things done. Your organization is the hub of getting engineering work in, rationalized, conceptualized, assigned, and delivered across domains in our agile execution model.

You will lead the charge on solving our hardest, most meaningful challenges: set the drumbeat that everyone marches to! Improve existing processes and develop new mechanisms to scale the way we plan and deliver for platform services as we grow the company. Driving agile transformation and improving speed to market. Building and driving a culture of learning and excellence in delivery with your team and stakeholders.

 We want you to drive innovation that people love and be boundary-less in seeking solutions, eliminating redundancy and driving execution excellence. You will build your own scorecard to continuously monitor capacity, demand, execution, delivery, and hygiene via key performance indicators including capacity, demand, backlog, velocity, quality, project throughput, spend, regulatory compliance, and application security. You ensure execution aligns with all regulatory requirements while continuously working to simplify and to automate the necessary and auditable “paperwork” and processes

 In your role you are expected to ensure that all deliverables are complaint to respective central banks regulatory requirements. You are expected to front Internal Audit for all the deliverables under your realms.

 Key Priorities:

• Being a strategic partner

• Be the strategic partner and advisor to the Business and Technology heads for Wealth Management that includes all facets like Investments, Trades, Banking, Lending, trust, Data and Compliance. Ensuring well laid out roadmaps and execution plans for entire book of work for projects / programs under your realms.

• Responsible for management and execution of operating model routines

• Obsess about building and shipping great products for our customers with excellence

• You obsess over customers and always work backwards from them to earn and keep their trust. Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results.

• Delivery focus. You are accountable for driving teams inside and outside of your organization to deliver the expected results. You focus on the key business outcomes and deliver them with quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

• Drive disciplined execution with high quality and insist on high standards. Lead your teams to deliver high quality products, services, and processes. Delivering results while maintaining highest level of quality and ensuring timely adherence to software development lifecycle standards

• Being the glue that brings teams together

• We want you to drive innovation that people love and be boundary-less in seeking solutions.

• Outstanding Organizational, Communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrix management environment

• Establish credibility and rapport with senior executives and technical and non-technical team members alike

• Build and lead an organization with customer focus and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a “no barriers” mentality.

• Being a visionary Program Management Leader that is focused on building high performing PM function

• As a Manager of others, you lead by influence and set the vision for a bar raising PM function. Manage, mentor and grow the PM leaders of the future.

• Building and leading a team of PM’s that are highly passionate, motivated and smart problem solvers to design future state products and technology solutions.

• Your teams have a deep understanding of the platform, integration patterns, organizational capabilities, and the company wide assets that can be leveraged to provide rich customer experiences while building technical solutions.

• Demonstrate an ability to structure an organization and optimize it for execution, including attracting top tier talent and filing out gaps in the existing team quickly to accommodate growth.

• Partner with fellow PM leaders and heads to ensure alignment and standardization in ways of working

• Be a change agent. Drive agility, excellence and simplification in ways of working

• Measure and improve efficiency and effectiveness of processes that are working well and build the next level of improvements, set standards for deployments at scale, infrastructure reliability, security, and scalability.

• Demonstrate an ability to identify and act upon unique insights and apply them to solve unmet needs and an expertise leveraging/synthesizing competitor, emerging technology, and other marketplace trends to draw out implications to support the team's overall mission and goals

• Transform the organization into one that drives speed to market and delivers value for our customers in an agile operating model. Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo.

• Continue to improve the engineering culture across all tech functions.

• Serve as an evangelist for the team and overall culture, both internally and externally.

• Being the voice of the teams

• Responsible for communicating business strategy and goals and how they align to the team’s work

• Provide transparent frequent updates, manage sponsor expectations, and keep all stakeholders informed on Book of Work progress. Creating a culture of transparency and trust

TheSPACElogic family with regional presence in Singapore, Philippinesm, Cambodia, China,Indonesia and Taiwan is growing! Are you seeking a career in an industry thatis constantly innovating, ever-changing and fast-paced? Join us at SPACElogic,we are a multidisciplinary company that specializes in interior architecture,thematic & visitor galleries, exhibitions & events and signage &environmental graphics.

We are looking for a committed and competent professionalwho can work independently to join us for the following position.

Project Manager(Exhibitions & Events)

Responsibilities:

• Assist in the preparation of RFPs and Tenders
• Plan and manage overall project scheduling
• Work with designers and different teams to understand and deliver on the project goals
• Understand safety, building & regulatory requirements & ensure compliance
• Site management and attend or conduct site meetings
• Adhere to project scheduling, including documentation, commissioning and hand over
• Maintain quality control and manage sub-contractors and suppliers
• Manage project budget & cost control
• Identify critical path, foresee potential problems and propose relevant solutions
• Understand resource requirements and allocate responsibilities
• Administer routine management reporting & updates
• Lead a team running multiple projects

Requirements:

• At least 7 years of relevant working experience in Project Management within Events/Exhibition Industry
• Technical background with knowledge of structural, AV and M&E preferred.
• Meticulous, good planning and coordination
• Ability to work effectively within a collaborative team environment
• Ability to perform under tight schedules and deadlines with minimum supervision
• Motivated, keen to learn, hardworking and a good team player
• Being pro-active and receptive to changes

Skills:

• Demonstrate leadership capabilities and able to oversee daily execution of a project
• Proficient in all Microsoft Office application
• Project and cost management
• Strong interpersonal, communication and copywriting
• Quality control
• Conflict- management and problem-solving abilities
• Interest in the interior / exhibition industry (Bonus)
• Knowledge of PMP and AutoCAD would be useful

Lead and manage a portfolio of IT projects aligned with business and digital transformation goals.

Oversee end-to-end project delivery, including planning, execution, monitoring, and governance.

Develop and mentor project/program managers while driving a high-performance, accountable team culture.

Engage and influence senior stakeholders, providing transparent updates and strategic insights.

Manage budgets, resources, vendors, and ensure cost-effective delivery with strong financial control.

Mitigate risks, resolve critical issues, and drive continuous improvement, innovation, and compliance.

Responsible for providing technical leadership of multiple large scale/complex software solutions, even by extending the existing platform through custom development, customization and integration with in-house solutions and vendor solutions leading to a complete platform that caters to key business requirements.

Strong experience in working with various Payments schemes, preferably 

Payments scheme of any country, and Payments messaging formats such as ISO 8583, ISO 20022, and SWIFT etc.

Experience in building enterprise transaction-based system with focus on recovery, stability, reliability, scalability and performance.

Responsible for providing technical leadership of multiple large scale/complex global software solutions for payment processor platform

Conversant with various technologies, experience in transforming legacy systems to new age technologies befitting the needs of business function.

Qualifications:

10+ years experience in a related technology role with commensurate people management experience in Banking payment and Cross Border Clearing related projects.

Education:

Bachelor’s/University degree or equivalent experience, potentially Masters degree

Role Overview

The Project Manager is responsible for driving initiatives that enhance warehouse operations through improved workflow efficiency, operational accuracy, and cost optimization. This role will lead projects focused on transitioning warehouse operations toward automation and intelligent systems, including the implementation of robotics, automated solutions, and AI-driven technologies.

The incumbent will play a key role in managing end-to-end projects that transform the warehouse into a more efficient, scalable, and data-driven environment.

Key Responsibilities

Project Management & Execution

• Lead end-to-end execution of warehouse improvement and automation projects, from planning through implementation and post-go-live optimization.
• Define project scope, objectives, timelines, budgets, and deliverables.
• Manage project risks, issues, and dependencies to ensure successful delivery.
• Coordinate cross-functional teams including Operations, Engineering, IT, and external vendors.

Process Improvement & Operational Efficiency

• Analyze existing warehouse workflows and identify opportunities to improve productivity, accuracy, and cost-effectiveness.
• Drive continuous improvement initiatives.
• Establish and track key performance indicators (KPIs) to measure operational performance and project success.

Warehouse Automation Initiatives

• Support the evaluation and implementation of warehouse automation technologies, including: Robotics solutions, Automated Storage and Retrieval Systems (AS/RS)Automated Guided Vehicles (AGVs) / Autonomous Mobile Robots (AMRs)
• Manage vendor engagement, solution design, testing, and deployment.
• Oversee pilot programs and support scaling of successful automation solutions.

AI & Data-Driven Optimization

• Collaborate with IT and data teams to implement AI-driven solutions within warehouse operations.
• Support initiatives in: Demand forecasting, Inventory optimization, Predictive maintenance
• Ensure alignment between business needs and technology implementations.

Systems Integration & Technology Collaboration

• Work closely with IT teams to ensure seamless integration between Warehouse Management Systems (WMS), ERP systems, and automation technologies.
• Support data flow and reporting requirements to enable real-time decision-making.

Change Management & Adoption

• Support change management efforts to ensure smooth adoption of new technologies and processes.
• Develop training plans and materials for warehouse teams.
• Promote a culture of innovation, continuous improvement, and digital adoption.

Qualifications & Experience

• Bachelor’s degree in Engineering, Supply Chain, Operations Management, or a related field.
• 5–8 years of experience in project management, warehouse operations, or supply chain transformation.
• Proven experience managing cross-functional projects, preferably in automation or process improvement.
• Exposure to warehouse automation technologies or digital transformation initiatives is an advantage.

Skills & Competencies

• Strong project management and organizational skills.
• Analytical mindset with strong problem-solving capabilities.
• Good understanding of warehouse operations and supply chain processes.
• Effective stakeholder management and communication skills.
• Ability to manage multiple projects in a fast-paced environment.
• Interest in emerging technologies, automation, and AI applications.

Project Manager (ACMV)

We are looking for an experienced Project Manager (ACMV) to oversee and manage building services projects.

Job Responsibilities

• Lead and oversee the daily operations of the project team to ensure smooth execution of projects within the given timeline.

• Plan manpower allocation, monitor team performance, and ensure project resources are effectively managed.

• Identify training and development requirements for the project team.

• Supervise and guide Project Engineers and Technicians on project execution, troubleshooting and work coordination.

• Coordinate with clients, contractors, consultants and relevant authorities to ensure project requirements and expectations are met.

• Monitor project progress, schedules, testing, documentation and submission of reports to relevant authorities and ensure document has been approved, endorsed by relevant authorities.

• Handle and oversee applications and coordination with agencies such as NETS, MHI, and Land Transport Authority (LTA).

• Ensure all authority inspections, testing processes and certifications are completed on schedule.

• Manage equipment forecasting, site implementation and testing arrangements for new projects.

• Identify workplace hazards, implement safety improvements and act as the department’s Safety Leader.

• Support training and development initiatives to enhance team competency and performance.

• Ensure projects are completed in compliance with company standards, safety regulations and customer requirements and ensure certificates of substantial completion are issued on time by relevant authorities.

Requirement

• Diploma/Degree holder

• Previous experience managing projects, teams, or construction/engineering work.

• Strong leadership, planning and problem-solving skills.

• Strong leadership and communication skills to guide a team and work with others (e.g., HDB, contractors).

• Ability to track progress and meet deadlines.

• Familiar with HDB procedures and agency applications (e.g. NETS, MHI, LTA) will be an advantage.

• Able to manage multiple projects and meet deadlines effectively.

Job Responsibilities

Business Manager (Central Kitchen) manages the overall performance of an organization's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he/she is also expected to set up new food production standards, kitchen operation guidelines and to propose research and development activities for new products. To constantly liaise with suppliers on food cost changes and procure new vendors to maintain control on food production cost. He/she is placed in charge of new projects e.g. develop new sales channels to increase sales for the Central Kitchen.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures in accordance to relevant Government agencies’ regulations e.g. SFA

3. Manage high volume food production operations and endure timely deliverance of stocks

4. Manage non-compliant quality and feedback cases

5. Monitor overall production output levels. Manage inventory, monitor stock levels and conduct regular stock take.

7. Establish and maintain good rapport with suppliers to ensure sufficient supply of ingredients for food preparation.

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety and ensure work environment is safe for work for all employees.

9. Forecast and budget sales and expenses. Conduct financial analysis, provide monthly profit and loss reports.

10. Take lead on special projects e.g. to develop new sales channel to increase profitability of the Company.

Job Requirements

1. Able to solve daily operational issues with efficiency

2. Able to communicate effectively to all levels and receptive to feedback

3. Numerate and with good cost budgeting skills

4. Able to work under pressure in a fast paced, dynamic and challenging work environment

· A valid Food Safety And Hygiene Certificate (Level 3), preferably (level 4)

· At least 3 years of experience in related scope of work

· Familiar with Central Kitchen or manufacturing sector

· Proficient in MS Words and Excel

Project Manager (ACMV)

We are looking for an experienced Project Manager (ACMV) to oversee and manage building services projects.

Job Summary

Lead and manage end-to-end delivery of client-facing financial software implementations, ensuring full accountability in project planning, execution, governance, and client management within financial services domains.

Responsibilities

• Lead full lifecycle implementation of financial software projects to deliver client solutions on time and within scope
• Manage project planning, execution, governance, and stakeholder communication to ensure successful delivery outcomes
• Own client relationships by proactively managing expectations and resolving issues throughout project phases
• Apply Agile methodologies to enhance project adaptability and team collaboration
• Drive project delivery with full accountability as the lead Project Manager, not in a support role
• Utilize domain knowledge in Capital Markets or Financial Services, including Banking, Risk, or Treasury implementations, to align solutions with client needs
• Demonstrate strong hands-on implementation skills to overcome challenges and ensure project success

Required competencies and certifications

• PMP Certification
• Minimum 7 years of experience as a Project Manager in delivery roles
• At least 10 years of relevant experience in financial software implementations

Preferred competencies and qualifications

• Experience in Capital Markets domain preferred

The Senior Project Manager is part of the PMO team and is responsible for planning, overseeing and leading

projects from ideation through to completion. This role at International SOS requires specializing in SDWAN

delivery where you will be responsible for planning, contracting, coordinating the technical design and

documentation and managing the end-to-end execution of a landmark transformation project. You will

collaborate with IT solution vendors, partners, cross-functional teams, including stakeholders from various

business line, to ensure successful project delivery aligned with business requirements. Your expertise in

project management and technical leadership will be vital in driving the successful implementation of

complex infrastructure projects.

Key Responsibilities

• As the Senior Project Manager, manage core program deliverables on time and within budget while mitigating issues and risks to achieve the business benefit of the program.
• Contribute and shape the statement of work to achieve RFP objectives and business as well as operational requirements.
• Drive vendors to meet their commitments per agreed work order or statement of work
• Tailor and provide the right program and project communication updates to all necessary stakeholders
• Define the customisation of global operational processes together with relevant point of contacts to meet project requirements acceptance
• Manage relationships of all stakeholders and resources during delivery and serve as a primary interface between the various internal and external points of contact
• Manage all complaints, change requirements and corrective actions, while avoiding “scope creep”
• Prepare a clear and effective communications plan, and ensure proactive communication of all relevant information to all stakeholders
• Monitor and control so that the project streams within the program are delivered within the approved budget, forecast, and planned scope.
• Ensure that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
• Actively apply appropriate best practices and lessons learned throughout the life of the project. Monitor, control and report KPIs defined in customer contract.
• Ensure data in all project-related tools and repositories is accurate and up-to-date
• Conduct thorough risk management for all project risks and opportunities
• Lead the project team to execute against the project objectives
• Complete the project closure and handover as required, and include: complete contractual requirements, post calculation and, lessons learned
• Drive and close out any operational issues that arise during project delivery phases until handover complete and accepted by run teams.
• Maintain all project artifacts, including infrastructure diagrams, technical specifications, and configurations.
• Provide technical leadership, mentorship, and guidance to team members.
• Foster a collaborative and positive team environment, promoting effective communication and problem-solving across infrastructure projects.

Requirements

• Bachelor's or master's degree in computer science, information technology, or a related field.
• Proven experience as a Senior Project Manager, or similar combined roles, managing enterprise-wide,
• complex SD-WAN projects.
• Strong knowledge of IT Infrastructure principles, network architecture, server infrastructure, storage systems, and security mechanisms.
• Well versed on IT Service Management processes such as incident, change, problem management.
• Familiarity with cloud platforms, such as AWS, Azure, or GCP, and infrastructure automation tools.
• Excellent analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions.
• Strong project management skills, including the ability to develop and maintain project plans, monitor progress, and manage budgets and resources.
• Effective communication and interpersonal skills to manage senior stakeholders and collaborate with cross -functional teams and stakeholders.
• Strong leadership skills to provide technical guidance and mentorship to team members.
• Relevant certifications, such as CISA, CCNA, CompTIA Network+, or ITIL, are a plus.

Overall Positioning:

The Vice President, Business Relationship Manager(BRM) – Operations is responsible for understanding the business and system transformation needs of the Operations Office for Asia (OOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent s the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Operations domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.

Job Responsibilities:

• Act as the single ASO front door for Operations-related technology, process improvement, regulatory, efficiency, and transformation demands from OOA, regional stakeholders, branches, and country teams.

• Understand Operations business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Operations leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Operations.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Operations stakeholders pursue external vendors or bespoke solutions.

Job Requirements:

• Minimum 10 years' experience in financial services with a background in operations, project management, operations controls, or operational risk management.

• Strong knowledge of market products such as payments, deposits, loans, and understanding of front-to-back operations processes.

• Proven experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Sound judgement to balance speed and control within a regulated banking environment.

• Ability to act as a trusted advisor to Operations by proactively identifying issues, proposing improvements, and presenting practical alternatives.

Foundational Skills Requirements:

• Customer-first mindset: Starts from Operations’ real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10076942)

The Vice President, Business Relationship Manager(BRM) – Transaction Banking(including Payments, Cash Management, and Trade Finance) is responsible for understanding the business and system transformation needs of the Transaction Banking Office for Asia (TBOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent manages the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Transaction Banking domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.
Candidates who have experience in IT portfolio management based on business strategy, gained from either a business or IT role, are also welcome.

Job Responsibilities:

• Act as the single ASO front door for Transaction Banking-related technology, process improvement, regulatory, efficiency, and transformation demands from TBOA, regional stakeholders, branches, and country teams.

• Understand Transaction Banking business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Transaction Banking leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Transaction Banking.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Transaction Banking stakeholders pursue external vendors or bespoke solutions.
  

Job Requirements:

• Minimum 10 years' experience in financial services with a background in Transaction Banking, project management, operations controls.

• Experience in market products such as payments, deposits, loans, and front-to-back operations processes.

• Experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Customer-first mindset: Starts from Transaction Banking real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.
  

We regret to inform that only shortlisted applicants will be notified.
(Job ID: 10076984)

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Role Summary

This role is responsible for driving new business acquisition and expanding NNR Singapore’s market presence through strategic customer development.

The position is expected to independently identify, develop, and secure new business opportunities, including large and global accounts, while contributing to overall revenue and gross profit growth.

Key Responsibilities

2.1 New Business Development

• Identify and develop new business opportunities across target industries
• Build and manage a pipeline of strategic accounts, including large and global accounts
• Actively pursue new customer acquisition through direct engagement, networking, and market intelligence

2.2 Account Development

• Develop and execute account strategies for key prospects
• Engage decision-makers and multiple stakeholders within target organizations
• Lead commercial discussions including pricing, solution proposals, and negotiations

2.3 Revenue and Profit Responsibility

• Achieve assigned revenue and gross profit targets
• Drive sustainable and profitable business growth
• Ensure commercial viability of all new business secured

2.4 Internal Coordination

• Work closely with operations teams and overseas offices to deliver customer solutions
• Coordinate with internal stakeholders to ensure service quality and execution
• Support cross-border collaboration within the NNR network

2.5 Sales Management and Reporting

• Maintain an active and accurate sales pipeline
• Provide regular updates on sales activities, pipeline status, and forecasts
• Ensure proper documentation and visibility of business development activities

3. Key Performance Indicators (KPI)

Performance will be evaluated based on, but not limited to, the following:

• New customer acquisition (number and quality)
• New business gross profit contribution
• Pipeline development (value, quality, and conversion rate)
• Strategic account engagement (multi-level access and relationship depth)
• Achievement of assigned revenue and gross profit targets

Requirements

• Minimum 10 years of experience in the freight forwarding industry
• Minimum 10 years of sales / business development experience
• Proven track record in new business acquisition (hunter role) with measurable revenue / gross profit contribution
• Experience in acquiring and managing multinational or large regional accounts
• Strong ability to engage with senior decision-makers (C-level / regional stakeholders)
• Experience in cross-border logistics solutions and multi-country coordination
• Ability to develop and propose end-to-end logistics solutions
• Strong pipeline management and conversion capability
• Highly independent, self-driven, and results-oriented
• Ability to deliver tangible business results within the first 6–12 months
• Not limited to account servicing; must demonstrate a strong new business acquisition mindset