Senior Business Analyst - 12 months contract

We are seeking a highly experienced Senior Business Analyst to lead digital transformation initiatives across enterprise platforms including CRM, ERP, loyalty, and financial systems. This role will bridge business needs and technology solutions, driving end-to-end delivery in Agile environments while ensuring alignment with strategic objectives.

Business Analysis & Requirements Management

• Elicit, analyze, and document business and system requirements, translating them into clear user stories and functional specifications
• Develop current-state and future-state process maps to support transformation initiatives
• Ensure traceability from requirements through to delivery and validation

Stakeholder Engagement

• Partner with cross-functional stakeholders including business leaders, IT teams, and external vendors
• Facilitate workshops to align business objectives and solution design
• Communicate complex technical concepts in a clear, business-friendly manner

Delivery & Agile Execution

• Support Agile delivery frameworks, including backlog grooming, sprint planning, and stand-ups
• Manage priorities to ensure timely and high-quality delivery of initiatives
• Coordinate with onshore and offshore teams to drive execution efficiency

System Implementation & Integration

• Lead or support implementation of enterprise platforms such as CRM (Salesforce), ERP (SAP), and loyalty systems
• Collaborate on API integrations and system migrations from legacy to modern architectures
• Ensure scalability and alignment with enterprise architecture standards

Testing & Quality Assurance

• Lead User Acceptance Testing (UAT) cycles including planning, execution, and defect management
• Ensure production readiness and minimize post-release issues
• Drive continuous improvement in testing practices

Change Management & Training

• Support change enablement initiatives to drive adoption of new systems and processes
• Deliver training and documentation to end users
• Promote best practices and process standardization across teams

Experience

• 10+ years of experience as a Business Analyst in digital or enterprise transformation environments
• Proven track record in CRM, ERP, or loyalty platform implementations
• Experience across industries such as aviation, retail, utilities, FMCG, or manufacturing preferred

Technical Skills

• Strong experience with tools such as JIRA, Confluence, and Visio
• Exposure to platforms such as Salesforce (Service, Marketing, Data Cloud), SAP FICO, or similar
• Understanding of API integrations and modern system architectures

Methodologies

• Hands-on experience with Agile delivery frameworks
• Strong knowledge of requirements engineering and business process modeling

Qualifications

• Bachelor’s degree in Business, IT, or related field
• Certifications such as PMP, CBAP, or equivalent are highly desirable

Nice to Have

• Experience working with offshore vendor teams
• Multilingual capability (e.g., English, Mandarin, Japanese)
• Experience in large-scale enterprise transformations

What Success Looks Like

• Improved delivery timelines and efficiency across projects
• High stakeholder satisfaction and alignment
• Reduced defects and increased system adoption post-implementation

Key Responsibilities

• Work with business stakeholders to gather, analyze and document business requirements.
• Translate business needs into functional specifications, user stories, process flows and acceptance criteria.
• Act as a domain expert for insurance processes such as policy administration, underwriting, claims, billing, renewals, endorsements and customer servicing.
• Analyze insurance data to identify trends, gaps, risks and improvement opportunities.
• Use SQL to query databases, validate data, perform impact analysis and support reporting requirements.
• Collaborate with data analysts, developers, testers, architects and product teams to ensure successful delivery.
• Support requirement walkthroughs, sprint planning, backlog grooming, UAT and production validation.
• Create business process maps, data flow diagrams, BRDs, FRDs and other project documentation.
• Assist in data mapping, source-to-target analysis, data quality checks and reporting validation.
• Ensure solutions comply with business rules, regulatory requirements and insurance industry standards.
• Identify process improvement opportunities and recommend data-driven solutions.
• Support defect triage, root cause analysis and issue resolution during testing and implementation phases.

Job Requirements:

• Over 7 years of experience as a Business Analyst, preferably in insurance or financial services.
• Strong insurance domain expertise across one or more areas: Life Insurance, Health Insurance, Property & Casualty Insurance, Commercial Insurance, Claims Management, Policy Administration, Underwriting, Billing and Payments.
• Strong understanding of insurance workflows, business rules, forms, regulatory needs and operational processes.
• Hands-on SQL experience for data analysis, validation and reporting.
• Good understanding of relational databases, tables, joins, filters, aggregations and data quality checks.
• Experience in data analytics, reporting, dashboard requirements, KPI analysis and business insights.
• Ability to analyze large datasets and translate findings into business recommendations.
• Strong experience in requirement gathering, stakeholder management, documentation and UAT support.
• Experience working in Agile/Scrum environments.
• Strong written and verbal communication skills.
• Ability to work independently and coordinate with cross-functional teams.

Industry: Advanced Security & Surveillance system
Working days: Monday - Friday 9am -6pm

Salary: $3,500 - $4,000 + Commission/ sales incentive

Location: Tai Seng (Near MRT)

Job Responsibilities

• Develop and execute sales strategies targeting end-users, SMEs, and organizations.
• Manage the full sales cycle: prospecting, client engagement, product demonstration, negotiation, and closing.
• Build relationships with decision makers, including business owners, IT leaders, and security stakeholders.
• Conduct product demonstrations, webinars, and presentations to promote cloud security solutions.
• Identify customer needs and propose suitable security solutions.
• Work closely with marketing and technical teams to support campaigns, deployment, and customer success.
• Participate in industry events, trade shows, and partner activities.
• Track sales pipeline, prepare reports, and provide market insights to management.
• Assist with customer support issues and ensure timely payment collection.

Job Requirements

• Proven sales experience in end-user sales, SME-focused technology sales or cloud-based solutions sales
• Experience in SaaS sales / business development will be an advantage
• Candidates with sales experience in POS hardware / software solutions will be a plus
• Candidates with sales experience in office automation hardware / software solutions will be a plus

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Project Engineer (Electrical & Electronics)

Working Days:Mon- Fri 9am-6pm, Saturday 9am-1pm

Location: Nearest Kovan MRT

Salary: $2800 to 3500

Job Scope:

• Read and draw circuit diagrams
• Wiring, soldering, and basic assembly work
• Work with sensors, motors, and solenoid valves
• Support PLC and basic PC programming (e.g. C#)
• Assist in testing, troubleshooting, and project implementation
• Willing to work in a cleanroom environment

Requirements:

• Diploma/Degree in Electrical & Electronics or related field
• Basic knowledge of electronics and automation systems
• Training Provided

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

ROLE SUMMARY

We are seeking a Senior Business Analyst with deep functional expertise in Trade Finance and Supply Chain Finance (SCF) to lead requirements, solutioning and functional delivery on global product builds and bank implementations. The role sits at the intersection of banking business knowledge and software product engineering: eliciting and shaping requirements, translating complex trade and SCF business processes into product capabilities and configurations, and steering functional delivery from discovery through UAT and go-live. The ideal candidate has built and implemented global trade / SCF products within an IT product or services organisation, and can engage credibly with bank business heads, operations and technology teams alike.

KEY RESPONSIBILITIES

• Requirements & functional analysis — lead elicitation, analysis and documentation of business and functional requirements; produce BRDs/FRDs, user stories, process flows, use cases and data mappings for trade and SCF products.

• Domain solutioning — translate documentary trade, guarantees, supply chain finance, factoring, receivables/payables finance, risk participation and syndication processes into product capabilities, configurations and gaps/customisations.

• Product build — work with product management and engineering to define and refine global product features; contribute to product backlog, prioritisation, configurability vs. customisation decisions and roadmap inputs.

• Implementation & rollout — support multi-country, multi-wave bank implementations; lead functional fit-gap, solution design workshops, product walkthroughs and configuration definition across cloud and on-premises deployments.

• Interface & data analysis — define functional requirements for interfaces (e.g. SWIFT, AML/sanctions screening, accounting/GL, limits & collateral, FX), data migration mappings and reconciliation rules.

• Testing & quality — author and review functional test scenarios, support SIT/UAT, triage defects, and own functional sign-off and exit criteria.

• Stakeholder management — facilitate workshops with bank business, operations, compliance and technology stakeholders; manage scope, decisions log, RAID and traceability; present to functional SteerCos.

• Regulatory & compliance alignment — ensure solutions reflect trade-specific regulatory, AML/sanctions, and bank policy requirements; align to standards such as URC, UCP, URDG, ISP and ICC rules where relevant.

• Knowledge leadership — act as functional SME and mentor junior BAs; build reusable functional assets, question banks and accelerators.

REQUIRED EXPERIENCE & QUALIFICATIONS

• 12–15 years in business analysis with significant depth in Trade Finance and Supply Chain Finance.

• Experience within an IT / software organisation building or implementing global trade / SCF products (not solely in-bank operations).

• Proven delivery across the full lifecycle — discovery, requirements, solution design, configuration, UAT and go-live.

• Exposure to both cloud and on-premises product implementations.

• Bachelor's or Master's degree; trade finance / banking certifications (e.g. CDCS, CITF, CSDG, CTFP) and/or business-analysis certification (CBAP) are an advantage.

FUNCTIONAL & TECHNICAL COMPETENCIES

Domain

Required competencies

Trade finance

Documentary credits (LC), collections, guarantees & standby LCs, bills, reimbursements; ICC rules (UCP 600, URC 522, URDG 758, ISP98); trade-based AML & sanctions screening

Supply chain finance

Payables finance / reverse factoring, receivables finance, factoring, dynamic discounting, distributor & dealer finance, invoice financing, onboarding & programme structures

Risk participation & syndication

Funded & unfunded risk participation, asset distribution, syndication, limits, collateral and exposure management (desirable / strong plus)

Business analysis

Requirements elicitation, BRD/FRD authoring, user stories & acceptance criteria, process modelling (BPMN), use cases, gap analysis, traceability, RAID & decisions logs

Product & delivery

Product configuration, fit-gap analysis, backlog management, agile (Scrum/Kanban), UAT planning & defect triage, exit criteria & functional sign-off

Interfaces & data

Functional specs for SWIFT (MT/MX, ISO 20022), AML/sanctions, accounting/GL, FX, limits; data migration mapping & reconciliation rules

Tooling

Jira, Confluence, Visio / draw.io, advanced Excel; SQL for data analysis (desirable); test management tools

Soft skills

Workshop facilitation, stakeholder management, executive communication, structured documentation, cross-cultural onshore/offshore collaboration

DESIRABLE / DIFFERENTIATORS

• Hands-on experience with a leading trade / SCF product platform (e.g. iGTB / Intellect, Finastra, Surecomp, CGI, or equivalent).

• Experience on multi-country bank trade back-office implementations across APAC and international branches.

• Familiarity with digital trade, ESG-linked SCF, and emerging trade-digitisation standards (e.g. MLETR, electronic documents).

• Exposure to data migration, cutover planning and reconciliation on trade/SCF migrations

Your new company

This is a reinsurance company.

Your new role

• Drive the review and documentation of the current-state operating model, including structure, governance, processes, decision rights, controls, systems, and performance metrics.
• Facilitate stakeholder interviews, workshops, and discovery sessions to gather business requirements and identify pain points, dependencies, and opportunities for improvement.
• Prepare process maps, hand-off documentation, supporting analysis for assigned workstreams/roles, and service journeys to support evidence-based design decisions.
• Drive the documentation of agreed future-state requirements, process changes, and implementation activities, the development of target operating model options, including capability definitions, process design, role clarity, governance forums, and service delivery approaches
• Work with programme, change technology, and business teams to ensure operating model designs are practical, traceable, and implementable.

What you'll need to succeed

• Proven experience in business analysis and transformation, operating model design, process improvement, project coordination, or implementation programmes. Experience in regulated financial services or similarly complex environments is preferred.
• Strong understanding of operating model components such as governance, organisation design, processes, service models, controls, data, and technology enablement,
• Ability to document business requirements, process maps, user stories, and decision papers to a high standard.
• Strong facilitation, stakeholder management, and communication skills across both operational and senior audiences.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

• Well Established Security Inspection Solutions Company

• Salary: $4500 - $5500

• Working Hour: Monday - Friday (8.30am – 5.30pm)

• Company Location: Jurong East

• Variable bonus + Excellent Wellfare

Job Scope:

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Responsible for periodic progress reports
• Evaluate the master program and monitor work progress
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Assist on documentations and make recommendation to clients for award of contracts
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary program and budget
• Identify and resolve site technical problems
• Supervise site works to achieve good quality
• Assist in investigating and liaising with public and the relevant authorities for public feedback

Requirement:

• Diploma in IT Engineering, Civil Engineering, Architectural or equivalent
• 2 - 3 years of relevant working experience in project management

Candidates are encouraged to apply this position via ApplyNow button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

You will join SEEK as a Senior Business Analyst in the AI and Platform Services (AIPS) Delivery and Operations function, reporting to the Program Manager and working with AI Product Managers, Engineers and Data Scientists — including the Pricing and Performance team — to deliver high-value AI products using cutting-edge technology.

You will lead complex business analysis across AI product initiatives, from requirements and process design through to agile delivery, risk management and change adoption, ensuring new AI-driven systems and processes deliver measurable business outcomes that support SEEK's purpose of helping people live more fulfilling and productive working lives.

Key Responsibilities

• Engage stakeholders to define AI product initiative scope, objectives and deliverables, and gather and validate requirements and feedback across the lifecycle.
• Lead the collection and documentation of complex business requirements, user stories, use cases and acceptance criteria for AI product initiatives.
• Analyse, prioritise and trace requirements, clarifying scope, dependencies and business value to guide decision-making.
• Map and document current ("as-is") and future ("to-be") business processes to enable business transformation and AI-driven improvements.
• Support solution design and assess proposed solutions against stakeholder needs, ensuring they deliver measurable value and quality outcomes.
• Drive agile delivery by leading iteration planning, backlog refinement, reviews and retrospectives, monitoring progress and driving continuous improvement.
• Identify and manage technical, operational and market risks, support change management, and help embed new systems or processes with stakeholders.
• Facilitate workshops and cross-functional meetings, coach and mentor junior team members, and share best practices across BA and AIPS communities.
• Collaborate on test case development and support testing and defect resolution to ensure solutions meet agreed requirements and standards.
• Liaise with third-party vendors as needed, supporting SLA compliance and contributing to recruitment and onboarding activities in the team.

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

Role Overview

We are seeking an experienced Senior Digital Business Analyst to support digital transformation initiatives within a Government Agency. This role will work closely with business stakeholders, project teams, solution architects, vendors, and technical consultants to deliver user-centric digital solutions that improve business operations and citizen services.

Responsibilities

• Gather, analyse, and translate business needs into clear requirements, user stories, functional specifications, and acceptance criteria.
• Facilitate discovery sessions, stakeholder workshops, and requirement discussions using human-centric and visual methods.
• Apply Design Thinking / Service Design approaches to identify business gaps, pain points, and future-state solutions.
• Work closely with project managers, solution architects, developers, vendors, and business users to ensure smooth project delivery.
• Support Agile / product-centric delivery, including backlog refinement, requirement clarification, testing, deployment, and adoption.
• Evaluate and recommend suitable digital and technology solutions aligned with business needs.
• Identify project risks, issues, dependencies, and change impacts, and recommend mitigation actions.
• Ensure product readiness for smooth deployment, adoption, operations, and post-implementation support.
• Manage stakeholder and vendor relationships to ensure timely and quality delivery of ICT solutions and services.
• Ensure solutions and delivery processes comply with IT management, quality, and security guidelines.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or related disciplines.
• Minimum 5 years of relevant experience in business analysis, digital transformation, system implementation, or product delivery.
• Hands-on experience working in Agile / product-centric project environments.
• Strong analytical, facilitation, stakeholder management, and problem-solving skills.
• Good understanding of digital solutions, system implementation, and business process improvement.
• Working knowledge of AI tools and concepts will be advantageous.
• Experience in project management or product management will be an added advantage.
• Excellent communication, presentation, and negotiation skills.
• Proactive, resourceful, and comfortable managing multiple priorities in a fast-paced environment.

The Opportunity

• We are partnering a leading bank to look for Senior Business Analyst (Financial Crime Analytics)
• 6 months contract at MBFC

Business Function

Group Legal, Compliance & Secretariat ensures that the organisation’s interests are protected by safeguarding and enhancing its reputation and capital. The function works closely with regulators, customers, and business partners to maintain strong regulatory standing. At the core of business banking is a commitment to trust, integrity, and responsible financial practices for all stakeholders.

Key Responsibilities

1. Strategic Screening Optimisation
   Drive the continuous enhancement and optimisation of detection logic and algorithms across financial crime screening processes, including customer onboarding, ongoing customer due diligence, and real-time transaction screening across all operating regions. Balance alert efficiency with comprehensive risk coverage to strengthen financial crime prevention and protect the organisation’s reputation.

2. Cross-Functional Collaboration & Project Leadership
   Partner closely with internal stakeholders such as Compliance, Technology, Business Units, Legal, Risk, and Operations to lead and support complex initiatives aimed at improving operational efficiency, enhancing customer experience, and integrating new technologies for financial crime prevention. This includes presenting insights, negotiating requirements, and influencing outcomes at a senior level.

3. Advanced Analytics & Solution Development
   Perform in-depth data analysis to identify key performance drivers and emerging financial crime trends. Design, validate, and implement robust analytical models for risk scoring and detection improvement. Translate complex analytical findings into clear, actionable insights for senior management decision-making.

4. Regulatory Assurance & Quality Control
   Ensure strict compliance with audit and regulatory requirements related to financial crime prevention. Drive comprehensive documentation, gap analysis, and proactive risk mitigation. Oversee data validation, cleansing, and quality controls throughout the lifecycle of screening systems and analytical solutions.

5. Agile Solution Delivery
   Champion Agile delivery methodologies by defining requirements, solution design, managing UAT, and overseeing deployment of enhanced screening capabilities. Maintain end-to-end ownership from concept through post-implementation review.

6. Subject Matter Leadership & Innovation
   Act as a Subject Matter Expert for financial crime screening systems, particularly in Sanctions and CDD domains. Provide expert guidance to internal partners and contribute to the strategic direction of the Financial Crime Analytics function by identifying new methodologies, tools, and technologies. Mentor junior team members and promote a culture of continuous improvement and learning.

7. Performance Reporting & Stakeholder Insights
   Produce regular management reports with actionable insights based on key performance indicators and trend analysis. Provide timely support for ad-hoc analysis and stakeholder queries to support informed business decisions.

Requirements

1. Experience & Foundation

• Bachelor’s degree or equivalent practical experience in a quantitative or technical discipline (e.g. Computer Science, Statistics, Engineering, Data Science).
• 8–10 years of progressive experience in financial services, consulting, or related industries, with strong exposure to financial crime prevention and analytics.

2. Technical Acumen

• Strong proficiency in data analysis tools and languages (e.g. Python, SQL); cloud platform experience is mandatory.
• Exposure to big data technologies and data warehousing solutions is highly advantageous.
• Proven ability to analyse large, complex datasets (millions of records) to derive insights and support strategic decisions.
• Advanced proficiency in data visualisation tools (e.g. Tableau).
• Familiarity with financial crime detection and screening platforms.

3. Analytical & Strategic Mindset

• Exceptional analytical, problem-solving, and critical-thinking skills.
• Strong commercial awareness with a data-driven approach to managing financial crime risk and system performance.
• Highly detail-oriented and risk-aware, with the ability to identify data inconsistencies and potential biases.

4. Project & Domain Expertise

• Demonstrated experience leading complex initiatives spanning IT, analytics, and business functions.
• Strong understanding of AML/CFT/KYC regulatory frameworks and financial crime risk management.
• Experience with screening engines is advantageous.

5. Communication & Influence

• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to senior stakeholders.
• Proven ability to build strong relationships and influence outcomes across cross-functional teams.

6. Personal Attributes

• Self-motivated and proactive, with the ability to work independently.
• Resilient and adaptable, thriving in a fast-paced, dynamic environment.

Next Step

• We could contact you in the soonest time if you directly send your resume to: amos.tan@adecco.com
• Email Topic: Apply Senior Business Analyst (Financial Crime Analytics)
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han

EA LIcence No.91C2918

Personnel Registration No. R23113385

Key Accountabilities

• End-to-End Business Analyst Solution Ownership
• Own solution outcomes across the full lifecycle, including business analysis, solution design, delivery support, testing, implementation, and post-go-live validation.
• Maintain end-to-end requirements traceability, ensuring approved requirements are delivered as intended.
• Act as the functional authority for assigned initiatives, providing clarity, decision support, and issue resolution throughout delivery.
• Business Analysis & Regulatory Alignment
• Lead structured analysis of business needs, operational processes, and regulatory obligations.
• Translate complex business and compliance requirements into clear, complete, and testable functional and non-functional requirements, supported by high-quality, audit-ready documentation.
• Ensure solutions align with personal data protection, security, auditability, compliance, responsible gambling controls and regulatory reporting requirements.
• Facilitate stakeholder workshops and working sessions, independently or as part of a broader project team, to drive shared understanding and solution agreement.

COTS, Vendor & Tender Governance

• Contribute to tender / RFP preparation, development of evaluation criteria, and vendor assessment activities.
• Act as a key liaison with business users and vendors to ensure solutions meet contractual, regulatory, functional, and non-functional expectations.
• Delivery, Testing & Implementation Assurance
• Support Project Managers in scope control, risk mitigation, delivery readiness, and operational readiness.
• Ensure test strategies, test scenarios, and acceptance criteria comprehensively validate business, operational, and regulatory requirements.
• Actively participate in testing activities, including SIT, UAT, and ORT, and manage defect triage and resolution prioritisation.
• Support implementation, operational handover, and post-go-live validation to confirm solution effectiveness and compliance.

Required Qualifications
Experience & Profile

• Minimum 5+ years’ experience as an IT Business Analyst or equivalent.
• Proven experience working in regulated environments (e.g. gaming, financial services, government, or similar).
• Demonstrated involvement across business process analysis, solution selection, vendor engagement, tender processes, testing, and implementation.
• Experience within Casino, Integrated Resorts, Gaming, Hospitality, or E-commerce systems is advantageous.

Core Capabilities

• Advanced requirements engineering and documentation discipline.
• Solid understanding of SDLC methodologies (Agile, Waterfall, or hybrid).
• Effective stakeholder engagement across business, compliance, IT, and vendors.
• High attention to detail, resilience, and accountability in audit-heavy environments.
• Ability to work independently on assigned projects while collaborating effectively within multidisciplinary teams.

Certifications

• Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
• Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)

• Conduct user requirement analysis for the design, definition, development, implementation and enhancement of new or existing IT projects/systems.
• Liaise closely with business users, evaluate procedures and develop flow diagrams, use cases, as well as translating business functional requirements to technical requirements.
• Liaise closely with vendors in project implementation, integration, testing, application patches and upgrades.
• Be involved in various stages of the SDLC, and providing any application support, troubleshooting or liaison.
• Plan and coordinate end-user training for any IT system implementations or enhancements.

Requirements / Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills as well as the ability to work independently.
• Meticulousness, Organized, Team player and as well as Good Articulation skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670

Responsibilities
• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach

(Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for
•       Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines 

•       Atleast 5 years relevant working experience in a similar capacity (advantageousto have had some Consulting, Software Development and Design experience)

•       Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

•      Working knowledge of AI tools and concepts

•       Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

•       Good stakeholder engagement and communication skills with ability to influence andpitch ideas 

•       Adriven and motivated personality with the ability to rapidly learn, apply and execute

•      Experience in Project Management and Product Management is a plus

•      Motivated by innovation to achieve business goals and customer satisfaction

•       Excellent written, verbal communication, presentation and negotiation skills

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines

• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Working knowledge of AI tools and concepts

• Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas

• A driven and motivated personality with the ability to rapidly learn, apply and execute

• Experience in Project Management and Product Management is a plus

• Motivated by innovation to achieve business goals and customer satisfaction

• Excellent written, verbal communication, presentation and negotiation skills