Total 854 system analyst job vacancies in Information Technology category

As a Senior Data Analyst, you will leverage your expertise to directly impact the growth of our 16 markets by delivering actionable insights and advanced analytics solutions. In this role, you’ll work closely with senior stakeholders, mentor junior analysts, and shape the analytics function within one of our functional analytics teams. This is a high-visibility position that plays a pivotal role in data-driven decision-making.

• Own a risk & fraud problem domain end-to-end, framing ambiguous problems and delivering analytical solutions that drive measurable improvements in cost, efficiency, service performance and customer experience.
• Act as a thought partner to business and domain leads, shaping problem statements, challenging assumptions, and co-developing data-driven solutions to high-impact risk and fraud challenges.
• Apply advanced analytical methods, including simulation, optimisation, and statistical modelling, to detect and solve complex problems such as incentive abuse, refund claim abuse and.
• Determine causal impact in operational environments, designing and analyzing experiments (e.g., cluster, switchback) and applying causal inference methods (e.g., DiD, synthetic controls) to inform business decisions.
• Build and scale data products and analytical tools, leveraging modern data stacks and agentic AI workflows to enable deep dives, self-serve analytics, and faster decision-making.
• Drive exploratory and root cause analyses, identifying performance drivers and uncovering opportunities for optimization across the risk and fraud infrastructure.
• Collaborate cross-functionally with data and engineering teams, contributing to data modeling, metric definitions, and scalable solutions that accelerate time-to-insight.
• Communicate with clarity and influence, translating complex analyses into actionable recommendations and driving alignment across technical and business stakeholders.

Find out more about our Data Analytics folks here: 

• Turn insights into impact!
• Looking for a career in data analytics? This could be the opportunity for you!

About You

You will own and enhance SEEK’s back-office and identity platforms, with a primary focus on Microsoft 365 and related services, ensuring they are secure, highly available and aligned to our cloud-first strategy.

Based in Kuala Lumpur with 2–3 days a week working from home, you will act as the senior technical escalation point, driving infrastructure projects across data centre, AWS and Azure environments, while mentoring teammates and influencing how we deliver enterprise services at scale.

What You Will Do

• Implement, configure, support and tune high-availability back-office systems in a secure environment.
• Manage and support identity and collaboration platforms including Microsoft 365, Azure AD, Active Directory, Okta and related services.
• Configure and support infrastructure services such as AD, DHCP, DNS and mail systems across multiple regions.
• Drive and deliver key infrastructure projects and technical initiatives across datacentre, AWS and Azure platforms within agreed timeframes.
• Leverage IaaS, SaaS, PaaS and Infrastructure as Code to automate and improve capacity, availability, performance and configuration management.
• Identify risks to service and availability, design mitigations and ensure SLAs are consistently met for IT systems and services.
• Mentor and train team members, provide technical guidance, and act as the go-to escalation point for complex system issues, including occasional on-call support. 

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Key Responsibilities

1. Customer Service Performance Monitoring (KPI)

• Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rate
• Develop and maintain dashboards and reports to provide clear performance visibility
• Identify performance gaps and recommend actionable improvements

2. Data Analysis & Insights

• Analyze data across Customer Service, Operations, and Payment teams to identify trends, issues, and opportunities
• Provide insights to improve service quality, operational efficiency, and customer satisfaction

• Support regular reporting (weekly/monthly) and business reviews

3. System Usage & Process Optimization

• Monitor the usage and effectiveness of CS tools (e.g., ticketing systems, CRM platforms, chatbot solutions)
• Ensure proper system adoption and highlight gaps in usage or workflow inefficiencies
• Recommend enhancements to processes and system workflows

4. AI & Automation Support

• Track and evaluate chatbot performance (e.g., resolution rate, fallback scenarios)
• Identify opportunities to reduce manual workload through automation•
• Collaborate with Tech teams to improve AI tools using data-driven insights

5. Cross-functional Collaboration

• Work closely with CX, Product, and Technology teams to support business initiatives
• Assist with ad hoc data analysis and reporting requests as required

Requirements

• Diploma or Degree in Data Analytics, Business, IT, or related fields
• 1–3 years of experience in data analysis, reporting, or similar roles (experience in Customer Service environment is an advantage)
• Strong proficiency in Excel or Google Sheets (e.g., formulas, pivot tables)
• Basic knowledge of SQL is preferred
• Experience with data visualization tools (e.g., Power BI, Tableau) is a plus
• Strong analytical thinking, problem-solving, and communication skills

What we can offer you:

• Life Insurances
• Team Building

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Processing Specialist of Input Validation function at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validation  

Responsibilities:

• Collaborate with business stakeholders and cross-functional teams to gather, analyze, and document requirements for SAP ERP enhancements and customizations.
• Translate business requirements into functional and technical specifications, and partner with developers to deliver efficient ABAP programs, reports, and interfaces.
• Configure and maintain SAP FICO modules to support business operations.
• Develop and maintain comprehensive documentation, including functional specs, technical designs, test plans, and user guides.
• Identify and implement process improvements to optimize SAP system performance and enhance operational efficiency.
• Support system upgrades, patches, and new module implementations by providing technical analysis and expertise.
• Troubleshoot and resolve SAP-related issues, ensuring timely support to end users.
• Stay updated on SAP technologies, trends, and best practices to drive continuous improvement and innovation.

Requirements:

• Degree or Diploma in Information Systems, Computer Science, or a related discipline.
• Minimum 3 years of experience supporting SAP FICO modules.
• Strong understanding of SAP modules and business processes, with the ability to analyze complex requirements.
• Good research and analytical skills, with strong verbal and written communication abilities.
• Proven problem-solving and troubleshooting skills.
• Ability to adapt to evolving SAP and IT technologies.
• SAP certification and experience with SAP S/4HANA will be an advantage.
• Familiarity with additional tools such as RPA is a plus.

EA License No: 18C9123

EA Personnel: R25126753 (Samuel Tan Zihui)

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Gather and analyse user requirements and translate them into application specifications.

• Analyse, design, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 5 years of experience in systems analysis, design (include database design), development, implementation, and quality assurance.

• Good communication, project management, strong analytical, problem-solving skills.

• Working experience in Object Oriented Analysis and Design.

• Proficiency in Java Enterprise Edition or Spring or equivalent.

• Proficiency in Development of Web-based applications using UI framework such as Angular/AngularJS, jQuery, Struts or equivalent.

• Proficiency in Development of application using Persistence framework such as Hibernate, JPA or equivalent.

• Proficiency in Relational Databases like DB2, SQL Server, Oracle.

• Proficiency in using tools for testing.

• Working experience in using Webserver like Apache Webserver, Microsoft IIS or equivalent.

• Working experience in COBOL, CICS, DB2 is a plus.

• Technical Skills:

Frameworks: Angular/ AngularJS, Apache Spark, Hibernate, Java Persistence API (JPA) Framework, Node.JS, Oracle Application Development Framework (ADF), PrimeFaces, React Framework, Spring Framework (Spring Batch, Spring Boot, Spring Web), Structs.

IDE: Eclipse, JDeveloper, NetBeans

Application Server: JBoss Application Server (now WildFly)

Architectural Concept/Tools: Messaging system (e.g. IBM MQ), Responsive Web Design, Rules Engines, Service Oriented Architecture, WebLogic, WebSphere

Programming Language: Java

Web Development/Maintenance Technologies: Asynchronous JavaScript and XML (AJAX), JavaServer Faces (JSF), Web Services, Web Services for Remote Portlets (WSRP)

Development Tools: Web Integrated Development Environment (IDE)

Web Architectural Style: Representational State Transfer (REST), Simple Object Access Protocol (SOAP)

Environment/Systems: Linux, MS SQL, Oracle, Unix, Windows

OS: Linux, Oracle Solaris, Unix (Solaris)

Platforms: Amazon Web Services (AWS)

DB: DB2, MS SQL, Oracle

Frameworks: Service Component Architecture (SCA)

Programming Languages: Extensible Markup Language (XML), HTML, Java, JavaScript

Technologies: Java technologies

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Key Responsibilities

• Manage and direct the day-to-day operations of IT services;

• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;

• Manage change request, service request and production support issues and ensure service levels are met;

• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives

• Review post production issues and identify root cause and work with vendors on preventive measures;

• Plan, execute and support system implementation, software/hardware upgrades and security patches;

• Manage the verification of software patches and upgrades for applications;

• Measure, monitor and continuously improve performances of IT services;

What we are looking for

• Bachelor or higher degree in IT or equivalent

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments;

• Experience in incident management, problem management, release management, root cause analysis and deployment;

• Understand SDLC and experience working with business users, various IT teams and vendors;

• Knowledge of web languages (e.g. HTML/CSS, JavaScript);

• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Positive attitude and able to work under pressure;

• Excellent technical troubleshooting skills;

• Self-driven, creative and team-oriented person with good interpersonal skills;

• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;

• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;

• Possess strong information acquisition, analytical and problem solving skills;

• Good organization skills and able to work with minimal supervision in a rapidly changing environment; 

• Certification or formal training in ITIL will be an added advantage

Job Description:

• Provide support and ensure the stability for POS, Network and Systems
• Provide 1st Level troubleshooting for IT hardware and operational systems
• Manage and ensure effectiveness of Windows and Linux servers
• Ensure servers are up to date with security patches
• Maintaining and upgrading existing infrastructure as required
• Provide guidance and advice to colleagues to maintain best practices for the systems and technologies usage in the company
• Provide adequate monitoring and execution of patch management activity
• Participate in the planning and implementation of systems and technologies for future business needs
• Manage and promote active relationships with key vendors and partners
• Collaborate with vendors, project Leads and users to resolve issues and ensuring solutions are viable and consistent
• Keep accurate and updated records of IT assets, purchases and leases

Requirements:

• Min Diploma in Computer Science, Business Information Technology or relevant field
• 2- 3 years experience
• Excellent organizational and time-management skills
• Self-driven and proactive
• L1 network knowledge

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838  for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Summary

Support the installation, monitoring, and maintenance of server and network hardware and software under supervision, ensuring smooth operations and timely escalation of issues in a data center environment.

Responsibilities

• Unbox, rack, and cable server and network hardware following instructions from senior engineers
• Install Windows and Linux operating systems and maintain accurate installation documentation
• Monitor VMware and Proxmox dashboards to detect alerts and perform VM tasks such as snapshots, reboots, and resource adjustments
• Respond to hardware alarms and troubleshoot desktop and connectivity issues as the first line of defense
• Participate in standby rotation to address critical outages or hardware failures outside standard hours and escalate complex issues to senior staff

Required competencies and certifications

• 1–2 years of experience in System Administration or Engineering
• Diploma in System & Network or equivalent certifications

Preferred competencies and qualifications

• Basic knowledge of Windows Server roles and Linux command line usage
• Understanding of IP addressing, subnetting, and physical network cabling
• Ability to work in a data center environment, including moving and installing heavy equipment

Job Responsibilities

Defects Management & Inspection

• Coordinate and oversee SRTC defects rectification through onsite inspections with the LTA project team, contractors, and MSI team.

• Track, monitor, and follow up on defect closure status to ensure timely completion. Prepare and maintain defect inspection reports and related documentation.

• Assist Superintendent Ops & Safety on safety matters related to defect rectification works.

Operational Coordination & Compliance

• Review facility users’ testing method statements and processes to ensure no impact on SRTC safe operations.

• Facilitate and coordinate Test Track users’ requests for OSIT-related information and operational requirements.

• Ensure compliance with Singapore railway safety regulations and emergency procedures.

Technical Support

• Assist the Head of SRTC in preparing presentations and drafting tender documents.

• Manage clients’ requests regarding plantroom/workshop equipment usage and field devices installation along the test track.

• Support documentation control and records management.

• Assist in planning and coordinating space allocation, office setups, and renovation projects as required.

• Support facility-related improvement initiatives to enhance operational efficiency.

• Assists Admin/Facility Executive on building services maintenance.

Sustainability & Energy Management

• Implement sustainability initiatives and energy efficiency measures while ensuring no compromise to test track users’ operations and safety standards.

Stakeholder & Event Support

• Support the Head of SRTC in hosting visitors and coordinating events held at SRTC.

• Liaise effectively with internal teams, contractors, regulatory authorities, and facility users to ensure smooth operations

Job Requirements

• Diploma or Degree in Engineering, or a related discipline.

• Relevant experience in railway operations and train testing is preferred.

• Experience coordinating with regulatory authorities, contractors, and multi-disciplinary teams is advantageous.

• Strong coordination and stakeholder management skills.

• Knowledge of railway safety standards and emergency procedures.

• Good documentation and reporting skills.

• Ability to manage multiple tasks and prioritize effectively.

• Strong communication and organizational skills.

Working Location: 450 Jalan Ahmad Ibrahim Singapore 639932

We are looking for a System Engineer:

Roles & Responsibilities

• Experience in supporting and installing Finacle 10.x/11.x environments, including troubleshooting and configuring new services
• Ability to take ownership of deliverables and engage effectively with all stakeholders
• Strong understanding of N-tier architecture in Finacle and high availability concepts
• Proficient in writing SQL queries in Oracle/PostgreSQL for troubleshooting, data analysis, and reporting
• Hands-on experience with Unix/Linux commands
• Basic proficiency in middleware technologies such as WebSphere Application Server and JBoss
• Experience in automating routine environment management tasks
• Experience in handling patching activities for Finacle, OS, middleware, and database components, including impact assessment and coordination with supporting teams (OS, DB, Middleware, etc.)
• Familiarity with environment maintenance tasks, such as source/data refresh across environments and CI/CD concepts

Requirements

• Finacle 11.x experience with at least 6+ years of relevant experience
• Knowledge of Kafka, Redis, and PostgreSQL
• End-to-end setup experience in Finacle (10.x or 11.x) environments
• Experience in production support and familiarity with change management processes

Job Description:

• Provide support and ensure the stability for POS, Network and Systems
• Provide 1st Level troubleshooting for IT hardware and operational systems
• Manage and ensure effectiveness of Windows and Linux servers
• Ensure servers are up to date with security patches
• Maintaining and upgrading existing infrastructure as required
• Provide guidance and advice to colleagues to maintain best practices for the systems and technologies usage in the company
• Provide adequate monitoring and execution of patch management activity
• Participate in the planning and implementation of systems and technologies for future business needs
• Manage and promote active relationships with key vendors and partners
• Collaborate with vendors, project Leads and users to resolve issues and ensuring solutions are viable and consistent
• Keep accurate and updated records of IT assets, purchases and leases

Requirements:

• Min Diploma in Computer Science, Business Information Technology or relevant field
• 2- 3 years experience
• Excellent organizational and time-management skills
• Self-driven and proactive
• L1 network knowledge

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838  for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900