Pre-requisition:
·      Diploma or Degreein Information Technology, Computer Engineering, Network Engineering or related fields.
·      1-3years relevant working experience
·      Knowledge of Servers, operating system concepts, storage and backup fundamentals, and virtualization would be an advantage.
·      Basic understanding of Infrastructure as Code (IaC) concepts would be an advantage.
Job Description:
·      Assistin the installation, configuration, and maintenance of servers, virtualization platforms, storage systems, backup solutions, and supporting infrastructure.
·      Support daily infrastructure operations, monitoring, and health checks.
·      Perform basic troubleshooting for server, virtualization, operating system, storage, and backup-related issues.
·      Escalatecomplex incidents to senior engineers or vendors where required.
·      Assistin infrastructure deployment, migration, and upgrade activities.
·      Monitor infrastructure alerts and respond to incidents in a timely manner.
·      Maintain accurate documentation including system diagrams, configurations, SOPs, asset inventory, and operational procedures.
·      Work with internal teams, vendors, and customers during troubleshooting and implementation activities.
·      Support system testing activities such as SAT, UAT, backup recovery testing, and failover testing where required.
·      Ensure compliance with security policies, operational procedures, and change management processes.
·      Participate in standby support rotation and after-office-hours support activities when required.
·      Support automation and continuous improvement initiatives for infrastructure operations and monitoring.
Technical Skill Sets:
OS / Hypervisors: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â VMware vSphere / ESXi, MicrosoftHyper-V, Windows Server, Linux
Server Hardware: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Dell PowerEdge, HPE ProLiant
Storage Systems: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â SAN (Fibre Channel/iSCSI), NAS(NFS/SMB)
Protocols: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â TCP/IP, DNS, DHCP
Backup Software: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â VeeamBackup & Replication
Scripting Languages: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Python,Bash, PowerShell
Provisioning & Configuration: Â Â Infrastructureas Code (IaC), Monitoring systems, Configuration Management
CloudConcepts: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â IaaS(Infrastructure as Service), Hybrid Cloud, Public Cloud (AWS/Azure/GCP)