Total 32 tech support job vacancies in Engineering category

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Job Responsibilities :

• Coordinate and schedule service jobs, maintenance, and repair activities.
• Act as the main contact between customers, service team, and management.
• Prepare service reports, job orders, and necessary documentation.
• Monitor service progress to ensure timely completion and customer satisfaction.
• Handle customer inquiries, complaints, and provide solutions.
• Maintain proper records of service activities and parts used.
• Support service team with administrative tasks and resource planning.

Job Requirements :

• Posses at least SPM or Fresh graduate are encourage to apply.
• Experience in customer service, service coordination, or administrative support is an advantage.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work independently and as part of a team.
• Required Languages in Bahasa Malaysia , English & Mandarin ( Preferred )

Perks & Benefits

• Personal leave
• Overtime & Bonus
• Personal development opportunities
• PA insurance

• Permanent role
• A fast growing organisation in the tech security industry, headquartered in US

About Our Client

This organisation is a prominent player in the Technology industry, known for its cutting-edge solutions and commitment to excellence. It operates on a global scale and is dedicated to fostering innovation and delivering impactful results.

Job Description

• Design and implement high-quality, responsive user interfaces for web applications.
• Collaborate with product managers and back end developers to deliver seamless integrations.
• Optimise applications for performance, scalability, and maintainability.
• Write clean, reusable, and efficient code in line with best practices.
• Conduct code reviews to ensure quality and adherence to standards.
• Stay updated on emerging trends and technologies in front end development.

The Successful Applicant

A successful Senior Front end Engineer should have:

• Proficiency in modern front end technologies such as HTML, CSS, and JavaScript frameworks.
• Experience in building responsive and user-friendly web applications.
• Strong understanding of web performance optimisation techniques.
• Knowledge of version control systems like Git.

What's on Offer

• Competitive annual salary package including stocks options as part of the benefits package
• Engaging and supportive work environment.
• Opportunities for personal and professional growth.

If you are passionate about front end development and ready to make an impact, apply now to join this exciting team!

Michael Page International Pte Ltd | Registration No. 199804751N 

• MNC Company
• Basic up to $4000 + Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan (walking distance from MRT)
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• Handles end user requests for hardware and software for supported clients.
• Troubleshoots technical issues and provides user support through timely problem ticket resolution
• Updates, tracks, and maintains assigned support tickets
• Escalates incidents and service requests as appropriate to ensure timely resolution
• Maintains site documentation and maintenance records
• Provides IT infrastructure support for warehouse and logistic projects
• Contributes to desktop and laptop software upgrades and refresh initiatives
• Work with third party vendors to resolve hardware and software issues.
• Performs other duties as assigned.

Job Requirements:

• Possess minimum Bachelor's Degree in IT / Computer Science or equivalent with 1-3 years of relevant experience.
• Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a high-caliber Senior DevOps Engineer to lead the optimization and management of our high-concurrency trading infrastructure. You will be a key bridge between Development and Operations, ensuring the low-latency, high-throughput performance of our matching engines and wallet services. This role demands a strong focus on automation, scalability, and "Infrastructure as Code" (IaC) in a multi-cloud environment.

Key Responsibilities:

Trading Core Business Support

• Customize low-latency and high-throughput system tuning for core components, including Matching Engines, Wallet Services, and Market Data feeds. Provide architectural stability and scalability advice during the design phase.

Cloud-Native & Automation

• Manage multi-cloud resources (AWS, GCP, Azure, Alibaba Cloud) using IaC tools (Terraform, Ansible, Pulumi) to avoid vendor lock-in. Oversee Kubernetes (K8s) clusters and optimize microservices elasticity using Helm/Operator.

CI/CD Pipeline Design

• Build and maintain GitOps workflows (GitLab CI/ArgoCD) to achieve rapid deployment and near-instant rollback capabilities.

Full-Stack Observability 

• Integrate Prometheus, Grafana, ELK, and OpenTelemetry to build a comprehensive monitoring system that detects transaction delays and fund anomalies in real-time.

DevSecOps & Security

• Integrate security scanning (SonarQube/Snyk) into pipelines. Maintain WAF, firewall, and IDS/IPS strategies in production to ensure compliance with external audits.

Incident Management

• Participate in and manage the 7x24 on-call rotation. Act as an Incident Commander during production issues and drive Root Cause Analysis (RCA) to prevent recurrence.

Job Requirements:

Professional Experience

• Substantial experience in IT infrastructure, with a significant focus on DevOps or Site Reliability Engineering (SRE).
• Background in crypto exchanges, high-frequency trading (HFT), or high-concurrency Fintech platforms is highly preferred.

Technical Skills

• Expert-level Linux system administration and proficiency in Shell/Python scripting for kernel-level performance troubleshooting.

• Hands-on experience with CI/CD toolchains (GitLab CI, ArgoCD) and IaC (Terraform, Pulumi).Deep expertise in Kubernetes ecosystems (Helm, Kustomize, Operator).
• Familiarity with DevSecOps practices and cloud security best practices (SonarQube, Snyk).

Soft Skills

• Strong ownership and the ability to remain calm and decisive under extreme market volatility.
• Excellent cross-departmental coordination skills to bridge the gap between Dev and IT.
• Highly self-driven and adaptable to a professional remote or hybrid collaboration model.

Work Location                            : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day                                     : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

·        To lead the quality improvements through working with all relevant department and supplier on the Kaizen activities.

·        To understand customer manufacturing quality requirement & align with the business agreement so as to work effectively with all suppliers to achieve KPI target for the line rejection.

·        Perform analysis on internal defects and drive improvements from relevant departments to achieve quality KPI.

·        To support Quality System Lead in ISO implementation for the company

·        To collaborate with internal team and provide support to Quality System Lead in all certifications requirement for the products as stated by customer

Requirement:

·        Degree/Diploma in Engineering with at least 3 years of relevant working experience in Manufacturing

·        Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

·        Strong problem-solving and interpersonal skills

·        Ability to work with minimal supervision

·        Able to handle customer complaint and work well with internal & external department to resolve quality issue

·        Able to provide constructive solution / advice to the team

·        Good knowledge in ISO management and customer audit

Compliance with RBA standards

Position Summary:

We are looking for a proactive and diligent Site Specialist with practical experience in an analytical role to support R&D analytical work following Good Manufacturing Practices (GMP). Includes both routine and non-routine laboratory testing, Stability Management, providing technical support, and maintaining laboratory cleanliness while meeting safety and quality standards.

Job Responsibilities
• Perform stability placement and pull from CTCH chamber and management of CTCH
• Perform chemical analyses for product stability assessments, research and development, and quality investigations using instruments such as HPLC, GC, FTIR, and Autotitrator.
• Support testing for various parameters including Piroctone Olamine, Zinc Pyrithione, Menthol, Fatty Acids, Glycerine, Triclocarban (TCC), and Salicylic Acid.
• Perform testing on internal raw materials, unfinished, and finished products, including the preparation of samples, standards, buffers, and mobile phases.
• Support ad-hoc testing requests, including FTIR and C2PM3 analysis (training will be provided if needed).
• Document results in Electronic Lab Notebook (ELN) and upload data into the LIMS system (NEXUS).
• Maintain, troubleshoot, and ensure accurate operation of lab equipment; call out issues to equipment owners or technical leads.
• Follow safety protocols, maintain lab cleanliness, handle chemical inventory, and audit readiness.
• Maintain and manage lab supplies to ensure a well-organized and efficient work environment.
• Support investigations of quality events such as out-of-specification (OOS) results.
• Maintain a safe, organized, and compliant work environment.

Requirements

• Min Diploma in Chemistry or a related field of science.
• Previous practical experience working in a laboratory environment with instruments such as HPLC, GC, FTIR, Stability management and autotitrations.

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Position Summary:

We are looking for a proactive and diligent Site Specialist with practical experience in an analytical role to support R&D analytical work following Good Manufacturing Practices (GMP). Includes both routine and non-routine laboratory testing, Stability Management, providing technical support, and maintaining laboratory cleanliness while meeting safety and quality standards.

Job Responsibilities
• Perform stability placement and pull from CTCH chamber and management of CTCH
• Perform chemical analyses for product stability assessments, research and development, and quality investigations using instruments such as HPLC, GC, FTIR, and Autotitrator.
• Support testing for various parameters including Piroctone Olamine, Zinc Pyrithione, Menthol, Fatty Acids, Glycerine, Triclocarban (TCC), and Salicylic Acid.
• Perform testing on internal raw materials, unfinished, and finished products, including the preparation of samples, standards, buffers, and mobile phases.
• Support ad-hoc testing requests, including FTIR and C2PM3 analysis (training will be provided if needed).
• Document results in Electronic Lab Notebook (ELN) and upload data into the LIMS system (NEXUS).
• Maintain, troubleshoot, and ensure accurate operation of lab equipment; call out issues to equipment owners or technical leads.
• Follow safety protocols, maintain lab cleanliness, handle chemical inventory, and audit readiness.
• Maintain and manage lab supplies to ensure a well-organized and efficient work environment.
• Support investigations of quality events such as out-of-specification (OOS) results.
• Maintain a safe, organized, and compliant work environment.

Requirements

• Min Diploma in Chemistry or a related field of science.
• Previous practical experience working in a laboratory environment with instruments such as HPLC, GC, FTIR, Stability management and autotitrations.

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

YOUR NEW JOB

As a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite.
You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations.
This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours.

WHAT YOU’LL BE DOING

• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB.
• Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT).
• Troubleshoot and resolve client platform and endpoint issues, maintaining service levels.
• Maintain accurate IT inventory and assist in client platform upgrades or implementations.
• Support testing, documentation, and reporting for patching and endpoint activities.

WHAT IS NEEDED FROM YOU

• Strong hands-on experience with MECM/SCCM and MDT.
• Knowledge of IT operations, patch management, and endpoint support.
• Ability to work onsite, perform overtime when required, and coordinate effectively with teams.
• Good communication skills and client-service mindset.
• Team player with proactive problem-solving skills.

WHAT WILL MAKE YOU STAND OUT

• Prior experience in large-scale IT environments or data centre operations.
• Familiarity with endpoint lifecycle management and imaging best practices.
• Experience supporting hybrid IT solutions or multi-platform environments.

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview

We are looking for a Lead IoT Engineer to spearhead the end-to-end development of our IoT products. This role covers hardware, firmware, and software integration, with a strong focus on product lifecycle management. You will lead a small team of engineers, work closely with clients, and collaborate across product, operations, and manufacturing teams to deliver production-ready solutions.

Key Responsibilities

1. Lead the end-to-end development of IoT solutions, covering hardware, firmware, and software.
2. Manage the full product lifecycle from concept and prototyping to pilot and production.
3. Provide technical leadership for a small team engineers, including mentoring, task allocation, and design/code reviews.
4. Engage directly with clients for requirement gathering, solution presentations, and troubleshooting.
5. Oversee project management activities: timelines, documentation, andrisktracking.
6. Collaborate with product managers, operations, suppliers, and manufacturing teams.

Technical Skills

• Hardware: PCB design, electronics fundamentals, sensors, microcontrollers (STM32, ESP32), industrial protocols (Modbus, CAN, RS485).
• Firmware: C/C++ for MCUs, RTOS, Linux device drivers, low-level debugging.
• Software: Python, Node.js (or similar) for middleware; cloud integration (AWS/Azure); containerization (Docker, Kubernetes).
• Networking: TCP/IP, MQTT, HTTP/REST APIs, and security protocols.
• Tools: Altium/KiCad, Git, Jira, CI/CD pipelines.

Qualification

• Bachelor’s degree in Electrical/Electronic Engineering (EE/EEE), or equivalent experience.
• 3+ years of experience in IoT, embedded systems, or related product development.
• Prior team leadership and product development experience preferred.
• Background in semiconductors, industrial IoT, or automation industries preferred.

About Company

Founded in 2022, XG Tech is driving the future of smart vehicles. Its mission is to empower the digital transformation of automobiles, moving from distributed computing to a centralized, cross-domain platform.

XG Tech focuses on the intelligent cockpit—the next frontier of differentiation—while seamlessly integrating advanced driving systems. By reimagining cars as mobile living spaces, XG Tech aligns with the evolving trend of vehicles becoming the “third living space.”

Role Summary

As an IC Verification Engineer, you will lead the functional verification of complex IPs and SoCs. You will design and implement verification plans, build reusable testbenches, and collaborate closely with design teams to ensure high-quality, bug-free silicon.

Key Responsibilities

• Develop and implement comprehensive verification plans for IP and SoC levels.
• Architect and build reusable testbenches and verification environments using UVM (Universal Verification Methodology).
• Create directed and constrained-random tests to identify design bugs.
• Develop functional coverage and assertion checks to ensure verification completeness.
• Analyze simulation results, debug test failures, and work with design teams to resolve issues.
• Automate verification flows and regressions using scripting languages.
• Support emulation and FPGA prototyping efforts.

How you will stand out

• Bachelor’s or Master’s degree in Electrical/Electronics Engineering, Computer Science, or a related field.
• Solid experience in functional verification of ASICs/SoCs.
• Strong proficiency in SystemVerilog and UVM methodology.
• Experience with verification tools and simulators (e.g., VCS, Xcelium, Questa).
• Programming and scripting skills (e.g., C/C++, Python, Perl, TCL) are highly desirable.
• Knowledge of formal verification techniques is a plus.
• Strong analytical and debug skills with a keen attention to detail.
• Ability to work effectively in a collaborative, cross-functional team.

XG Tech is committed to providing equal employment opportunities by country, state, and local laws. XG Tech does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

About Company

Founded in 2022, XG Tech is driving the future of smart vehicles. Its mission is to empower the digital transformation of automobiles, moving from distributed computing to a centralized, cross-domain platform.

XG Tech focuses on the intelligent cockpit—the next frontier of differentiation—while seamlessly integrating advanced driving systems. By reimagining cars as mobile living spaces, XG Tech aligns with the evolving trend of vehicles becoming the “third living space.”

Role Summary

As a Senior Agent Researcher, you will design and build evaluation-driven Agent and multi-agent systems for complex real-world applications. You will focus not just on making Agents work, but on understanding, measuring, and continuously improving their behavior, combining research depth with strong engineering execution in an AI-native development environment.

Key Responsibilities

• Build and evolve evaluation-driven Agent systems, using evaluation as the core mechanism for behavior improvement and iteration
• Design Agent architectures that are observable, maintainable, and optimizable under real-world constraints
• Develop scalable evaluation infrastructure, including automated testing, benchmarking, and experimentation frameworks
• Optimize Agent performance across architecture, model selection, context management, memory, and tool usage, balancing performance and cost
• Rapidly prototype Agent systems and demos, integrating research insights with engineering and product validation
• Continuously explore and apply advancements in LLMs, multimodal models, multi-agent systems, and context engineering

How You Will Stand Out

• Proven experience designing, building, or deploying Agent systems, LLM-based applications, or complex AI systems in production environments
• Strong understanding of AI/ML fundamentals and system design, including models, inference, training, context, and evaluation
• Hands-on experience with Agent evaluation frameworks, automated experimentation, or A/B testing
• Ability to translate cutting-edge research (LLMs, MLLMs, multi-agent systems) into practical, production-ready solutions
• Strong systems thinking with a research-oriented mindset and solid engineering execution
• Publications, open-source contributions, or experience in automotive, chip, or intelligent cockpit systems are advantageous

XG Tech is committed to providing equal employment opportunities by country, state, and local laws. XG Tech does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

About Innowave Tech

Innowave Tech is a Singapore-headquartered AI company specialising in the semiconductor and advanced manufacturing industry. Our flagship products — ZeroDefect (AI-powered defect detection), Autopilot (drag-and-drop workflow automation), and iWave Insight (LLM-powered analytics) — help leading fabs and manufacturers achieve higher yields, faster cycle times, and smarter decision making.

With offices in Singapore, Malaysia, Wuxi (China), and Dresden (Germany), we work alongside global clients including tier-1 IDMs, foundries, and OSATs. We are growing rapidly across all our locations and are looking for top talent to join our expanding team.

Role Overview

The Forward Deployment Engineer (FDE) is a critical bridge between advanced AI capabilities and real-world industrial deployment. This role works at the intersection of customer needs, domain expertise, and product evolution—ensuring AI solutions deliver measurable outcomes in production environments.

FDEs translate complex manufacturing challenges into deployable AI workflows, enabling scalable, high-impact transformation across factories.

Key Responsibilities 

1. Customer-Facing Deployment & Execution

• Lead on-site or remote deployment of AI solutions in industrial environments (semiconductor, advanced manufacturing, etc.)

• Translate customer requirements into practical system configurations and AI workflows

• Drive end-to-end implementation: integration, validation, and optimization

2. Problem Solving & Solution Design

• Diagnose complex production and system challenges using data, domain knowledge, and engineering principles

• Rapidly find the solutions or communicate the problem through internal system to product or Development team for the problem fix

• Ensure solutions are robust, scalable, and aligned with real production constraints

3. Bridge Product & Reality

• Act as the feedback loop between customers and product teams

• Convert deployment insights into product improvements, new features, and reusable modules

• Contribute to building standardized, scalable deployment frameworks

4. Cross-Functional Collaboration

• Work closely with AI engineers, product managers, and domain experts

• Communicate effectively with customer stakeholders across engineering, operations, and management levels

Required Qualifications

• Must be legally eligible to work in Malaysia / Singapore without the need for a work pass or visa sponsorship.

• We welcome fresh graduates or junior candidates with 1-2 years of related experience. Intensive short-term training will be provided to help you master our industrial AI workflows.

1. Technical & Domain Background

• Degree in Computer Engineering, Computer Science, Electrical Engineering, or related fields

• Strong understanding of industrial systems, manufacturing processes, or equipment data environments

• Experience with system integration, data pipelines, or edge/cloud deployment is a strong advantage

1. Core Capabilities

• Strong problem-solving ability in complex, real-world environments

• Fast learner with the ability to adapt to new domains and technologies quickly

• Hands-on mindset with a bias toward execution and outcome

1. Communication & Leadership

• Good communication skills—able to translate between technical teams and business stakeholders

• Comfortable working directly with customers in high-stakes environments

• Ability to influence and align cross-functional teams

1. AI & Data (Preferred)

• Exposure to AI/ML concepts, data analytics, or industrial AI applications

• Experience with deploying or operationalizing AI models is a plus

Working Conditions

• Hybrid or on-site work depending on business needs.

• Ability to travel and support regional project development and deployment.

What We Offer

• A high-impact role at the intersection of AI and semiconductor manufacturing — one of the world’s most critical industries.

• Opportunity to grow with a fast-scaling company with regional presence across Asia and Europe.

• Exposure to cutting-edge AI technologies (LLMs, computer vision, agentic automation) without needing to be a deep technical specialist.

• Collaborative, engineering-driven culture where your contributions are visible and valued.

• Competitive compensation package with performance-based bonuses. 

Job Description

Technology Innovation & Strategy

• Define and drive the Company’s technology roadmap and long-term innovation strategy.
• Identify, evaluate, and adopt emerging technologies that enhance product capabilities and operational efficiency.
• Lead technical research initiatives, feasibility studies, proof-of-concept projects, and prototype development.
• Monitor industry trends and technological advancements relevant to creator platforms, software engineering, intelligent systems, and content creation technologies.
• Advise executive management on technology investments, technical risks, and innovation opportunities.

Creator Platform & Product Development

• Lead the evolution of the Company’s game editor, creator tools, and supporting platform technologies.
• Drive improvements in creator workflows, content creation pipelines, development tools, and platform architecture.
• Collaborate with product and engineering teams to translate business requirements into scalable technical solutions.
• Establish engineering standards, software development best practices, and technical governance processes.
• Support the development of next-generation creator experiences that improve usability, efficiency, and content quality.

AI-Assisted Content Creation & Automation

• Research, evaluate, and implement AI technologies that enhance creator productivity and content production workflows.
• Drive the development of AI-assisted capabilities for 3D asset generation, character generation, environment generation, and procedural content creation.
• Explore AI technologies for animation generation, motion synthesis, auto-rigging, skinning, and character behavior generation.
• Research and support intelligent solutions for game logic understanding, gameplay generation, scripting assistance, and content authoring.
• Evaluate Large Language Models (LLMs), multimodal AI systems, generative AI technologies, and intelligent agents for practical integration into creator workflows.
• Lead initiatives to improve development efficiency through AI-powered automation and intelligent tooling.

Engineering Leadership

• Lead, mentor, and develop engineering and research team members.
• Manage technical planning, resource allocation, project execution, and delivery schedules.
• Foster a culture of innovation, collaboration, technical excellence, and continuous learning.
• Facilitate effective communication between engineering, product, and management teams.

Job Requirements

• Master’s Degree or PhD in Computer Science, Software Engineering, Computer Engineering, Artificial Intelligence, or a related technical discipline.

• Minimum 10 years of experience in software engineering, system architecture, engineering research, or technology leadership roles.

• Proven experience leading engineering teams and delivering complex software development projects.

• Strong knowledge of software architecture, distributed systems, scalable platform development, and software engineering best practices.

• Experience developing software platforms, development tools, creator tools, content creation systems, workflow platforms, or technology products.

• Strong programming and technical problem-solving skills with experience in Python, Java, C++, C#, JavaScript, or similar technologies.

• Experience evaluating, adopting, and integrating emerging technologies into commercial software products.

• Familiarity with Artificial Intelligence, Machine Learning, intelligent automation, Large Language Models (LLMs), multimodal AI systems, or AI-assisted software solutions is highly preferred.

• Strong analytical thinking, research capability, and technical decision-making skills.

• Excellent communication, leadership, project management, and stakeholder management abilities.

Preferred Qualifications

• PhD in Computer Science or a related technical field.
• Experience leading technology innovation programs, engineering research initiatives, or advanced product development projects.
• Experience founding, scaling, or managing technology startups.
• Experience working with creator platforms, UGC ecosystems, development tools, content creation workflows, or interactive software products.
• Experience with Generative AI, LLMs, multimodal AI systems, AI agents, or AI-powered productivity tools.
• Experience with 3D asset generation, animation generation, motion synthesis, auto-rigging, skinning, procedural content generation, or related technologies.
• Experience applying AI technologies to improve product functionality, creator productivity, or operational efficiency.
• Demonstrated ability to bridge research, engineering, and product development to deliver commercial value.

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.
• Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage