Total 37 support analyst job vacancies in Engineering category

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/ChemicalEngineering.
• Some lab exp in chemistry / Fragrance lab

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Responsibilities

• Design and develop AI/ML solutions using LLMs, NLP, and Deep Learning models
• Build and optimize Retrieval-Augmented Generation (RAG) pipelines using vector databases
• Develop and deploy CNN–RNN based architectures for multimodal applications (vision, speech, text)
• Integrate AI models into production systems via REST APIs and microservices
• Develop scalable backend services using Python
• Deploy, monitor, and maintain AI solutions on AWS (or other cloud platforms)
• Build and manage end-to-end ML pipelines, including data ingestion, training, evaluation, and inference
• Optimize model performance for latency, scalability, and cost efficiency
• Collaborate with cross-functional teams to translate business requirements into AI solutions
• Implement CI/CD pipelines for model deployment and continuous integration
• Ensure best practices in model governance, security, and compliance

Requirements

• 3+ years of programming experience in Python
• Strong hands-on experience with LLMs (Eg: Claude)
• Experience building RAG pipelines and vector search systems
• Solid understanding of Machine Learning & Deep Learning concepts
• Experience with CNN, RNN, or Hybrid architectures
• Experience in Natural Language Processing (NLP)
• Experience with REST APIs and Microservices architecture
• Hands-on experience with AWS services
• Experience with Docker and CI/CD tools, GitHub, Jenkins
• Experience with frameworks like TensorFlow or PyTorch
• Experience with LangChain, LangGraph, or AI agent frameworks
• Experience with multimodal AI systems
• Experience in data pipelines and distributed systems
• This role requires weekend on call support

We are seeking a motivated Electrical Engineer with sales capability to support the growth of our EV charging solutions business. The role combines technical knowledge with sales responsibilities to promote and implement EV charger installations.

Key Responsibilities:

• Promote and sell EV charging solutions to commercial and residential clients

• Conduct site assessments and provide basic technical recommendations for EV charger installations

• Prepare quotations and proposals for customers

• Liaise with contractors and internal teams for installation and project coordination

• Provide technical support and product explanations to clients

• Follow up with leads and achieve sales targets

Requirements:

• Diploma or Degree in Electrical Engineering or related field

• Knowledge of electrical systems and EV charging infrastructure preferred

• Sales experience or interest in technical sales is an advantage

• Good communication and presentation skills

• Basic computer knowledge (Microsoft Office)

• Self-motivated and able to work independently

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/ChemicalEngineering.
• Some lab exp in chemistry / Fragrance lab

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Job Overview

We are looking for a hands-on IT Engineer to support and enhance shopfloor automation systems within a high-tech manufacturing environment. This role focuses on ensuring system reliability, driving automation improvements, and supporting production-critical applications.

Key Responsibilities

• Develop, maintain, and enhance shopfloor automation (SFA) applications
• Provide 24/7 Level 1 and Level 2 support for production systems
• Collaborate with cross-functional IT teams to improve system performance and availability
• Gather requirements and implement enhancements for automation solutions, including equipment integration
• Maintain documentation and support change implementation activities
• Conduct user training and support system adoption
• Drive continuous improvement initiatives across production and operational workflows

Requirements

• Diploma or Degree in Computer Science, Engineering, or related field
• Experience in automation systems or manufacturing IT environments
• Knowledge of Oracle SQL and database concepts
• Exposure to shopfloor systems, MES, or automation platforms is advantageous
• Familiarity with SECS/GEM, TIBCO (TIB/RV), or equipment integration is a plus
• Strong teamwork, communication, and problem-solving skills

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Summary:

We are seeking a skilled and customer-focused AV Engineer to be stationed at a client location to support day-to-day AV operations. The role includes setup, operation, troubleshooting, and maintenance of AV systems to ensure smooth meetings and events.

Responsibilities:

• Provide onsite technical support for AV systems including video conferencing, projectors, audio systems, and control interfaces
• Support internal and external meetings and events
• Troubleshoot and resolve AV hardware, software, and configuration issues, coordinating with clients to ensure timely resolution
• Perform routine maintenance, system diagnostics, and firmware/software updates
• Maintain service logs, documentation, and technical reports
• Train end users and client staff on system operation as needed
• Adhere to company safety protocols and industry standards

Requirements

• Diploma in Electronics, Audio Engineering, IT, or equivalent
• 2–3 years of experience in AV support or engineering roles
• Strong knowledge of AV systems, control systems, and VC/audio conferencing platforms
• Experience in corporate or client-facing environments
• Basic IT and networking knowledge
• Strong attention to detail and service-oriented mindset
• Good communication and interpersonal skills

Position Overview

We are representing our client seeking a skilled IT operations individual to manage and maintain the technology infrastructure. This role combines cloud system management with on-premise IT support, working closely with internal teams and external IT partners to ensure reliable, well maintained and secure operations.

Key Responsibilities

Cloud Infrastructure Management

• Administer and maintain cloud-based systems hosted on Amazon Web Services (AWS)

• Monitor cloud performance, security, and resource utilization

• Implement backup and disaster recovery procedures for cloud assets

• Optimize cloud infrastructure for cost-efficiency and performance

• Manage user access, permissions, and security protocols in AWS environments

On-Premise IT Collaboration

• Coordinate with IT partners to support and maintain on-premise infrastructure

• Act as primary point of contact between the organization and external IT service providers

• Ensure seamless integration between cloud and on-premise systems

• Oversee service level agreements and vendor performance

General IT Administration

• Provide technical support to end-users across the organization

• Manage user accounts, access rights, and system permissions

• Monitor system performance and troubleshoot technical issues

• Maintain documentation of IT systems, procedures, and configurations

• Implement and enforce IT security policies and best practices

• Manage software licensing and hardware inventory

• Coordinate system updates, patches, and maintenance windows

Required Qualifications

• Proven experience as an IT Ops or similar role

• Strong knowledge of AWS cloud services and administration

• Experience working with external IT vendors and service providers

• Understanding of network infrastructure, security protocols, and system administration

• Excellent problem-solving and troubleshooting skills

• Strong communication skills for liaising with technical and non-technical stakeholders

• Ability to work independently and manage multiple priorities

Preferred Qualifications

• AWS certification (Solutions Architect, SysOps Administrator, or similar)

• Experience with Microsoft Server, SQL server, .net environments.

• Experience with infrastructure-as-code tools (Terraform, CloudFormation)

• Familiarization with tools such as CyberArk and SolarWinds and other PAM system monitoring tools.

• Familiarity with backup solutions (Veeam, Veritas NetBackup, Acronis) and their reporting/alerting capabilities.

• Familiarization of security protocols, screening tools and performing penetration testing.

• Knowledge of hybrid cloud environments.

• ITIL or similar IT service management framework experience for mission critical, enterprise software systems, SaaS.

• Bachelor's degree in Computer Science, Information Technology, or related field

Personal Attributes

• Detail-oriented with strong organizational skills

• Proactive approach to identifying and resolving potential issues

• Ability to work under pressure and respond to urgent technical issues

• Commitment to continuous learning and staying current with technology trends

• Good sense of accountability and ownership

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Providing technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Relevant work experience (0-3 years) in IT, Broadcast or Media Production related field preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Job Description: Engineer for E-Exam Support

We are seeking a dedicated Onsite E-Exam Support Engineer to provide end-to-end technical assistance during electronic examinations. The role involves supporting exam operations, troubleshooting user issues, maintaining network and device readiness, and ensuring a smooth and reliable exam experience.

Work Location : NTU
Timings : 2 pm to 10 Pm

Key Responsibilities:

• Provide onsite technical support for E-Exam operations, ensuring all systems and equipment function optimally.
• Communicate effectively with candidates, invigilators, and stakeholders using strong written and verbal communication skills.
• Work independently and handle tasks confidently with minimal supervision.
• Participate in a 24/7 support roster and respond to on-call duties when required.
• Troubleshoot and configure desktop, laptop, and mobile devices across Windows, macOS, iOS, and Android platforms.
• Assist with wireless and network configuration for end-user devices.
• Perform network cable tracing, identification, and basic troubleshooting.
• Install and mount network switches and handle moderately heavy IT equipment when needed.
• Develop and maintain accurate technical documentation using Microsoft Office tools (Word, Excel, PowerPoint, Project, Visio).
• Provide remote troubleshooting support and perform end-user tracing for issue resolution.
• Good knowledge of wireless networks and network infrastructure to support exam-related connectivity requirements.

Qualifications:

• Proven experience in network and wireless technologies.
• Familiarity with ITIL and IT service management principles.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office software tools.
• Ability to provide round-the-clock support when required.
• Demonstrated ability to work independently and manage multiple priorities

Job scope:

• Provide technical support on steam trap selection, sizing, and applications
• Troubleshoot steam system issues and recommend solutions
• Handle customer inquiries, complaints, and site visits
• Support sales team with proposals, quotations, and product presentations
• Assist with installation, commissioning, and after-sales service
• Conduct steam trap audits and prepare technical reports
• Build and maintain strong customer relationships

Requirements:

• Steam trap products experience
• Customer service experience
• Engineering related experience
• Basic + Transport Allowance + Handphone Allowance
• Good career progression

Position Overview

This role is responsible for end-to-end EUC engineering and operational support within a managed services environment, with additional responsibility for network troubleshooting and infrastructure support. The engineer is expected to operate at L2/L3 level, handling escalations, performing root cause analysis, and ensuring SLA-driven service delivery.

There are 2 openings available, with work locations in the East and West regions of Singapore

Key Responsibilities

1. End User Computing (EUC) & Technical Support

• Provide Level 2/3 technical support, including handling critical and emergency incidents.

• Manage end-user devices (desktops, laptops, mobile devices) across Windows, macOS, iOS, and Android platforms.

• Perform software imaging, deployment, and distribution using tools such as Intune or equivalent.

• Support Microsoft 365, Active Directory, Azure AD, and Group Policy administration.

• Conduct user onboarding and basic system training when required.

2. Infrastructure & Networking Support

• Support and troubleshoot LAN/WAN, Wi-Fi, VPN, and firewall connectivity issues.

• Assist in configuration and maintenance of network devices (switches, routers, access points).

• Monitor system and network performance, ensuring high availability and reliability.

• Work with vendors and internal teams for escalation and resolution of infrastructure issues.

3. Service Delivery & Operations Management

• Perform Move, Add, Change (MAC) activities for IT systems and users.

• Manage incident, problem, and change processes, including root cause analysis and preventive actions.

• Support release and patch management to maintain system security and compliance.

• Ensure adherence to defined Service Level Agreements (SLAs) and service quality standards.

4. IT Asset & Lifecycle Management

• Manage full lifecycle of IT assets: procurement, deployment, maintenance, and retirement.

• Handle warranty claims, break-fix coordination, and hardware/software replacements.

• Maintain asset inventory and configuration records (SACM).

• Track and manage End-of-Life (EOL) / End-of-Support (EOS) assets and refresh planning.

5. Monitoring, Backup & Data Management

• Monitor IT systems, networks, and services, responding to alerts proactively.

• Manage data backup, archival, and restoration processes to ensure data integrity and availability.

6. Governance, Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and procedural guides.

• Support IT policy implementation and ensure compliance with internal standards.

• Participate in technology planning, assessment, and improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.

• 3–5 years of experience in EUC/Desktop Engineering within a managed services or enterprise environment.

• Strong knowledge of Windows OS, Active Directory, Group Policy, and Microsoft 365.

• Hands-on experience with Intune or endpoint management tools.

• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience supporting network devices (Cisco, Fortinet, Aruba, etc.) is an advantage.

• Familiarity with ITIL processes (Incident, Problem, Change Management).

• Experience with backup solutions, monitoring tools, and asset management systems is preferred.

• Strong troubleshooting, communication, and documentation skills.

Preferred Certifications

• Microsoft (MD-102, Azure)

• CompTIA Network+ / Security+

• CCNA or equivalent

Key Responsibilities:

- Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)

- Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations

- Monitor application health and system alerts, escalating issues as needed

- Log incidents and service requests in the ticketing system, ensuring timely resolution

- Coordinate with L3 teams and vendors for issue escalation and follow-up

- Perform routine maintenance tasks, such as application updates, patching, and backups

- Maintain clear documentation of issues, fixes, and procedures

- Participate in system testing, deployment, and post-deployment support activities

- Assist in user access management and configuration tasks

Qualifications

Ideal candidate should have/ possess:

- Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent

- Minimum 2 years in application maintenance, support or server infrastructure setup

- Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs

- Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack

- Experience with cloud orchestration, configuration management and auto-scaling techniques

- Thorough knowledge of networking, routers, switches, and WiFi setup

- Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage

- Good knowledge of storage technologies, such as NAS, SAN, SDS

- Experience with automation tools such as Salt/Chef/Puppet/Ansible

- Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.

- Experience in using software version control

- Knowledge of IT security standards, for instance from CIS or IM8.

- Experience in IT security policy management and enforcing IT security

- Knowledge of computer hardware components and ability to restore faulty servers to working condition.

- Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.

- Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS.

- Experience in system installation planning, execution, routine

Job Description

The ideal candidate will have some experience in Cloud and other technologies like Unix, Windows. Good team player within the team.

The candidate should also be able to deliver basic cloud and System administration activities.

- Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

- Ensure all configuration conforms to high levels of performance, security, scalability.

- Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous

- Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous

- Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud and OS space

- Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Role Overview

We are seeking a motivated OpenShift Engineer (L1 Support) with 2–3 years of hands-on experience in OpenShift and container platforms. The role involves providing first-level support, monitoring, and operational maintenance of OpenShift environments, while continuously learning and supporting additional platforms integrated with OpenShift.

Key Responsibilities

• Provide L1 support for OpenShift platform, including monitoring, incident response, and basic troubleshooting
• Monitor cluster health, workloads, and infrastructure using standard monitoring tools
• Perform routine operational tasks such as:
• User access management
• Pod/application restarts
• Log analysis and basic issue diagnosis
• Escalate complex issues to L2/L3 teams with proper documentation and initial analysis
• Support deployment activities and assist in CI/CD pipeline operations
• Maintain system availability, performance, and reliability in line with SLAs
• Work with cross-functional teams (DevOps, Infra, Security) to resolve platform issues
• Create and maintain operational documentation, runbooks, and knowledge base articles
• Participate in incident management, problem management, and change management processes
• Be open to learning and supporting additional platforms/tools integrated with OpenShift

Required Skills & Experience

• 2–3 years of experience working with Red Hat OpenShift or Kubernetes platforms
• Basic understanding of:
• Containers (Docker/CRI-O)
• Kubernetes/OpenShift architecture
• Linux systems and command line
• Familiarity with monitoring/logging tools (e.g., Prometheus, Grafana, ELK)
• Understanding of networking fundamentals (DNS, load balancing, ingress)
• Exposure to CI/CD tools (e.g., Jenkins, GitLab CI) is a plus
• Basic scripting skills (Shell/Python) are advantageous
• Strong troubleshooting and analytical skills

Preferred Qualifications

• Experience in banking or financial services environments mandatory)
• Exposure to cloud platforms (AWS, Azure, or GCP) is a plus
• Familiarity with ITIL processes (incident, problem, change management)
  
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• e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA