Total 5 command center analyst job vacancies in Engineering category

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role for our client in Singapore which is a leading global investment bank. The Data Centre Capacity Engineer is responsible for capacity planning and management across data centres and network equipment rooms.

This role ensures sufficient space, power, and cooling are available to support current operations and future growth, while maintaining resilience, compliance, and cost efficiency.

Key Responsibilities

Capacity Planning & Management

• Plan and manage data centre and network room capacity covering space, power, and cooling.
• Develop short‑, medium‑, and long‑term capacity forecasts based on IT demand and growth projections.
• Support phased load planning (e.g. IT load ramp‑up by phase).

Infrastructure Assessment

• Evaluate electrical infrastructure including UPS, transformers, PDUs, generators, and redundancy (N, N+1).
• Assess cooling infrastructure such as CRAH/CRAC units, chillers, and cooling towers to support projected IT loads.
• Identify capacity constraints, single points of failure, and mitigation options.

Design & Setup

• Support data centre and network room design, layout, and rack planning.
• Review and validate load calculations for electrical and cooling systems.
• Ensure new deployments align with data centre standards and best practices.

Tools & Inventory

• Maintain accurate capacity data in DCIM and asset management tools (e.g. Nlyte, Remedy).
• Validate inventory accuracy and ensure alignment between physical assets and system records.

Governance & Operations

• Support Method of Procedure (MOP) reviews related to capacity upgrades and changes.
• Work closely with Operations, Facilities, Network, Hosting, and Governance teams.
• Provide input to vendor designs, tenders, and technical reviews.

Reporting & Stakeholder Management

• Produce regular capacity reports and dashboards for management.
• Communicate risks, constraints, and recommendations clearly to stakeholders.

Required Skills & Experience

• Strong understanding of data centre power and cooling infrastructure.
• Experience in capacity planning for data centres and network rooms.
• Familiarity with redundancy concepts and resilience standards.
• Experience with DCIM and asset management tools.
• Ability to work across IT, facilities, and vendor teams.

Preferred Qualifications

• Background in data centre operations, facilities engineering, or infrastructure planning.
• Experience supporting large‑scale or regulated enterprise environments (e.g. financial institutions).

Shaping the Future of Regional Infrastructure: We Are Hiring

In the world of massive data scaling, the true challenge lies in bridging the gap between brilliant initial infrastructure design and long-term, unyielding operational resilience.

We are expanding our regional technical powerhouse. Reporting directly to the Head of Technical and Solutions, these roles are positioned to drive regional project delivery, cross-border operations, and global site evaluations.

If you are a visionary engineer ready to scale mission-critical facilities across Singapore, Malaysia, and the wider region, we want you on our team.

Lead Mechanical Engineer (Core & Reliability)

As the Lead Mechanical Engineer, you will drive the architectural design, implementation, and lifecycle reliability of thermal management systems across our regional data center footprint. You will ensure that our mechanical infrastructure—from initial site concept to live, active operations—meets stringent uptime Service Level Agreements (SLAs) while seamlessly supporting high-density, next-generation client requirements.

Key Responsibilities

• Design & Architecture: Spearhead and oversee the design of advanced thermal management systems, with a specialized focus on integrating liquid cooling architectures and high-density air-cooling solutions. You will develop standardized, modular mechanical blueprints that allow for concurrent maintainability, continuous cooling, and seamless capacity scaling without disrupting live operations. Additionally, you will evaluate and select mechanical equipment (chillers, CDUs, CRAC/CRAH units) based on efficiency, scalability, and long-term reliability.

• Reliability & Lifecycle Engineering: Embed Design-for-Reliability (DfR) principles into all mechanical designs and deployments, conducting extensive Failure Mode and Effects Analysis (FMEA) during the design and delivery phases. You will establish predictive maintenance frameworks utilizing telemetry and Building Management System (BMS) data to preempt mechanical degradation and optimize PUE/WUE. Following any mechanical anomalies, you will lead the post-incident lifecycle once root cause analysis (RCA) is established, ensuring findings are integrated into future system designs.

• Strategic & Cross-Functional Support: Provide deep technical validation and engineering support for complex client deployments and operations teams, particularly in high-density markets like Singapore. You will partner closely with design and delivery teams in Malaysia to ensure on-the-ground mechanical construction and operations align perfectly with design tolerances and multi-phase schedules. Furthermore, you will assess mechanical viability, environmental compliance, and local climate constraints across the region.

What You Bring

• A Bachelor’s or Master’s degree in mechanical engineering. A Professional Engineer (PE) or Chartered Technologist certification is highly preferred.

• Min 10 years of extensive experience in mission-critical infrastructure design and operations, specifically within large-scale data center environments.

• Demonstrated expertise in computational fluid dynamics (CFD), flow network modeling (FNM), liquid cooling systems, and advanced HVAC configurations.

Why Join Us?

• Be part of an expanding regional data centre platform backed by a reputable energy & infrastructure group.

• Gain exposure to hyperscale deals, JV structures, cross-border assets and high-value investments.

Send your resume in to:

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Accountable for exhibiting a strong understanding of client core business functions.

• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.

• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.

• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.

• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.

• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.

• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.

• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.

• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.

• Participate in micro services and NGA code reviews.

• Empower SDEs and their teams by mentoring and coaching.

• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.

• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.

• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.

• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.

• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.

• Drive clarity and work with complete independence as business and or technical strategy is not defined.

• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.

• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.

• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)

• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.

• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications: 

• 8-15 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Responsibilities: 

• Responsible for maintaining optimal machine performance through downtime troubleshooting including diagnosis and resolve of machine issues efficiently, implement long-term solutions for recurring problems, collaborate with vendors and assist in updating ISO documentation to minimize downtime.
• Perform preventive maintenance by identifying potential part failures and recommend improvements to extend component life, ensuring smooth and efficient equipment operation.
• Support new machine qualification (PAC/buy-off) and ensure machines meet safety standards and verify parts against specifications.
• Assist engineers in preparing work point instructions (WPI) to facilitate smooth product introductions and business growth.
• Manage machine-related spare parts, including stock checks and order placements.
• Recommend cost-saving measures through localization or vendor changes to reduce cost.

Requirements: 

• Diploma in Engineering, specializing in Electrical / Mechatronics / Mechanical

Responsibilities;

• Line sustaining for dry process (i.e. Sputter, Photolithography and Descum)
• Support lot dispositions and OCAP executions
• Involve in Continuous Improvement Projects
• Working with QM Dept. to response customer inquires and issues
• Execute CIP or project handling that contributes yield & cost efficiency improvement
• Ensure SPC is maintain and in control
• Support new material evaluation and new tool set up

Requirements;

• Diploma in electronics or related disciplines
• Preferably with minimum 2 years' experience in Wafer bumping process running high volume
• Knowledge in: Statistic Process Control (SPC), Out Of Control Procedure (OCAP)