Total 1,713 Customer Service job vacancies

RESPONSIBILITIES

·       Provide technical and debug assistance included product training.

·       Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.

·       Study in-warranty claims, compiling of F-Cost report.

·       Monitor quality issues and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.

·       Create training materials, technical procedures, service manuals and part guides for distributors.

·       Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.

·       Handle COC renewal, COC and WELS testing and registration for new product.

·       Assist distributor to conduct field test for new products.

·       Support establishment of service management and service centre for local and export market.

REQUIREMENTS

·       Minimum Diploma in Engineering or related discipline

·       Minimum 2 years of experience of experience in consumer electronics after sales management industry.

·       Strong product technical knowledge in home appliances and audio visual.

·       Proficient in MS Office applications.

·       Ability to work under pressure.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

We are seeking an L1 Application Support Analyst to provide first-line support for enterprise applications. The successful candidate will be responsible for monitoring application performance, handling incidents and service requests, troubleshooting issues, and ensuring a positive user experience through timely support and resolution of technical problems.

Key Responsibilities

• Serve as the first point of contact for application-related incidents, service requests, and user inquiries.
• Monitor application health and system alerts to identify and respond to issues proactively.
• Investigate, troubleshoot, and resolve application-related problems within defined service level agreements (SLAs).
• Log, categorize, prioritize, and track incidents and service requests using ticketing systems.
• Escalate complex issues to relevant technical teams and coordinate follow-up activities until resolution.
• Communicate effectively with users by providing timely updates on incident status and resolution progress.
• Perform basic application support activities, including user access management and routine operational tasks.
• Maintain accurate documentation of incidents, resolutions, standard operating procedures, and knowledge articles.
• Collaborate with internal teams to identify recurring issues and support continuous service improvement initiatives.
• Participate in shift schedules, on-call support, or weekend support activities when required.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 1–3 years of experience in application support, service desk, technical support, or a similar role.
• Understanding of incident management, problem management, and service request processes.
• Familiarity with ticketing and service management tools.
• Basic knowledge of databases, operating systems, and enterprise application environments.
• Strong analytical and troubleshooting skills with attention to detail.
• Good communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently as well as collaboratively in a team environment.
• Willingness to learn new technologies and adapt to changing business requirements.

Preferred Qualifications

• Knowledge of ITIL processes and service management best practices.
• Experience supporting enterprise applications in a production environment.
• Familiarity with SQL queries, application monitoring tools, or log analysis tools.

EA Number: 11C4879

Field Service Engineer

• Working days: Monday - Friday 830am to 530pm
• Location : Ang Mo Kio Techplace
• Salary: $3,800 - $4,200

Job Responsibilities

• Install, test and commission new equipment at customers’ sites
• Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Job Requirements

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years’ hands-on experience in equipment servicing and repair (In semiconductor/automation industry)
• Able to work after office hours when required
• Able to travel overseas when required

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

OFFICER, DEFECTS MANAGEMENT & CUSTOMER SERVICE

Location: Serangoon
Working Days: 12pm-6pm [Mon-Fri]
Salary : $1800 + $15/h (If OT)

Job Description

• Supervise primary school students in their homework guidance. 

Requirements

• Minimum Polytechnic Diploma with two years of relevant experience. 
• Possess primary school content knowledge for Homework Guidance.
• Able to teach will be a bonus

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Working Days: Monday – Friday 
Working Hours:  8.30am – 6.00pm
Salary Range: $3,000 – $4,000
Location: East

Responsibilities:

Recruitment, Selection & Offboarding

• Manage the recruitment and selection process under the guidance of the Head, People & Culture, including job postings, candidate shortlisting, reference checks, and providing support to hiring managers.
• Obtain the necessary employment permits for non-local employees.
• Prepare administrative forms and documentation for new employees upon commencement.
• Manage the offboarding process under the guidance of the Manager, People & Culture, including resignation acceptance, preparation of separation documents, coordination with relevant parties for handover and offboarding, and arranging exit interviews.

Compensation & Benefits

• Administer payroll processes, including related statutory submissions such as CPF and Income Tax.
• Administer staff benefits, including leave, claims, EAP, insurance, and other related matters.

Employee Engagement

• Serve as the first point of contact to support employees’ HR needs and enquiries.
• Communicate regularly with employees regarding HR matters.
• Provide support for employee engagement and organisation development initiatives.

Administration

• Maintain accurate and up-to-date employee records.
• Provide administrative support for various HR functions, including learning and development, recognition and rewards, performance management, employee welfare, employee relations, communications, and engagement initiatives.
• Manage and coordinate WICA claims, employee insurance matters, and related documentation.
• Ensure compliance with all statutory and regulatory requirements.
• Prepare and replenish name cards (digital or physical).
• Perform any other relevant duties as assigned.

Requirements

• Minimum Diploma in HR with 3 years of experience in HR Operations.
• Hands-on experience with HRMS and payroll systems; experience using BIPO software would be an advantage.
• Candidates with prior experience in the social service or NGO sector will be preferred.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About the Company

Global private wealth solutions firm prioritizing high-net-worth clientele.

About the Job

• Provide comprehensive administrative and operational backup to the sales advisory team.

• Collaborate with advisors and banking partners to coordinate medical appointments, compile necessary paperwork, and collect required financial and KYC records.

• Step in for advisors to interface directly with clients during medical check-ups or scheduled discussions.

• Maintain active communication with financial institutions and clients to manage schedules, track application statuses, and ensure policy distribution.

• Oversee the direct submission of client application files to various insurance providers.

• Monitor case pipelines and keep advisors informed while ensuring sales data is accurately reflected in internal databases.

• Audit client portfolios to guarantee full alignment with both internal regulatory standards and provider compliance mandates.

• Take ownership of assigned cases from intake through finalization, including direct negotiations and follow-ups with insurance underwriters.

• Partner with customer service teams to facilitate the timely delivery and completion of annual policy reviews.

• Maintain daily liaison with internal illustration and inforce policy departments to manage new and active accounts.

• Draft customized PowerPoint presentations and product comparison metrics ahead of client consultations.

Skills and Requirements

• Proven experience in sales support or client coordination roles, preferably within wealth management or insurance sectors.

• Excellent interpersonal and client-facing communication skills for direct stakeholder management.

• High attention to detail regarding documentation accuracy, compliance, and KYC protocols.

• Strong organizational skills to manage multiple pipelines, track case statuses, and meet strict deadlines.

• Proficiency in creating client presentations and analyzing product comparisons.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

• Serve as the main contact between customers and the workshop to ensure quick responses and smooth service.

• Advise customers on vehicle maintenance and repair needs.

• Arrange test drives with customers to identify any additional issues, if needed.

• Accurately record customer concerns on the job card.

• Provide estimated time for completion.

• Monitor service progress and update customers.

• Inspect repaired vehicles before handing them back to customers.

• Coordinate with other departments to fix any issues after repairs.

• Manage vehicle check-in and check-out processes.

• Follow up with customers to ensure satisfaction with the service. 

• Complete admin tasks, billing, and close job cards on time. 

• Manage and maintain the Management System, ensuring accurate data entry, record management, system updates, and report generation to support business operations.

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork


Job Summary

We are seeking passionate full-time English teachers to deliver tailored instruction that improves students’ English proficiency from elementary levels, fostering academic growth and individual potential in a supportive learning environment.

Responsibilities

• Design and deliver lesson plans customized to meet individual student learning needs and goals
• Provide detailed written feedback on student progress to guide improvement and inform instructional adjustments
• Develop and refine curriculum materials that enhance student engagement and learning outcomes
• Identify and address learning obstacles to support student success and adapt teaching strategies accordingly
• Supervise and manage students effectively during peak hours to maintain a safe and productive learning environment
• Demonstrate flexibility by adapting teaching methodologies to diverse student needs and changing circumstances
• Engage and motivate students through proactive, creative, and patient instructional approaches
• Manage time efficiently to ensure punctuality and meet scheduling demands including evenings, weekends, and peak periods
• Communicate clearly and professionally with students, parents, and colleagues to foster collaboration and support
• Take initiative in performing additional ad hoc tasks that contribute to the center’s educational mission

Required competencies and certifications

• Bachelor’s degree in a relevant field
• Minimum of 3 years teaching experience, preferably including kindergarten English teaching
• Ability to work full-time with availability for flexible scheduling including evenings and weekends

Preferred competencies and qualifications

• Understanding of tuition center operations as a service-oriented education environment that treats each student as an individual

Work Schedule

• Five to six days per week based on candidate availability
• Weekday hours: 09:00 to 20:00; Weekend hours: 09:00 to 18:00 with breaks arranged according to schedule
• Schedule may vary during school breaks and public holidays

Job Benefits

• Attractive incentive programs rewarding dedication and performance
• Recognition of talent, creativity, initiative, and diligence
• Opportunities for long-term career growth
• Supportive and friendly working environment

Location 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent photo to admin@htesg.com

Please note that only shortlisted candidates will be contacted.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Employment Type: Full-time

Position: Entry Level | Immediate Start Available

Looking for more than just another job? Join a fast-paced team where you’ll gain hands-on experience in events, marketing, and client campaigns while building valuable people and leadership skills.

What You’ll Gain

• 1-on-1 mentorship and structured development
• Practical experience in events, sales, and marketing
• Performance-based income with no earning cap (weekly payout)
• Travel opportunities and team exposure
• Clear progression into leadership roles

Who This Is For

• Individuals ready to grow professionally and learn new skills
• Strong communicators who enjoy working with people
• Self-driven, reliable, and open to challenges
• No experience needed — full training provided

What You’ll Be Doing

• Work alongside team leaders to ensure smooth event operations
• Represent clients and engage directly with customers
• Contribute to campaign performance, awareness, and sales growth

If you’re looking for a role with growth, guidance, and rewarding opportunities, this could be your next step.

Only shortlisted candidates will be contacted.

After School Enrichment Teacher 

Subject: English language / Maths / Sciences (Preferably can teach at least two subjects)
Location: Bukit Timah Plaza,  Thomson Plaza, Parkway Centre (Discuss the location during the interview but you will need to travel to multiple Centres when needed) 
Working days and time: Monday to Friday [During school term: 9.30am-7pm / During school holidays: shifts between 7am-7pm]
Salary: $2500-$3500

Job Description

A. Student Care

• Support the daily operations of the centre, including both administrative and teaching duties. 
• Ensure customer care experience for both prospective and existing clientele (from handling enquiries and collecting payments). 
• Ensure the overall safety of the learning environment•
• Prepare progress reports for students on a termly basis

B. Holistic Enrichment

• Prepare materials and deliver enrichment lessons for students on designated days. 
• Plan and facilitate special events and/or excursions during MOE-scheduled school holidays. 

C. Academic Teaching

• Deliver lessons for assigned classes (in-house curriculum provided). 
• Effectively utilise teaching materials to create a stimulating and engaging learning environment. 
• Mark and grade students’ assignments with value-added feedback. 
• Perform required classroom administration responsibilities. 
• Connect with students' parents through regular written and/or verbal feedback. 
• Participate in level meetings/subject-sharing sessions

Job Requirements:

• Must be able to teach one of the subjects from P1 to P6 (English language / Mathematics / Science). 
• Bachelor's degree or equivalent. 
• Familiar with latest MOE syllabus. 
• At least 2-3 years of teaching experience. 
• Have experience teaching in group settings (of between 4 to 12 students).

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a well-established company within the premium food distribution and supply industry, serving a diverse portfolio of hospitality, retail, and food service customers. Due to their current expansion plan, they are looking for a Customer Service Officer (Order Processing) to join their operations team. They are located in the (North) – easily accessible.

Responsibilities:

• Process and manage customer orders accurately through the company's ERP and order management systems.
• Coordinate with internal departments to ensure timely order fulfillment, delivery scheduling, and inventory availability.
• Monitor order status, shipment progress, and customer requirements to ensure smooth execution.
• Handle order amendments, returns, cancellations, and related documentation in accordance with operational procedures.
• Prepare and maintain order records, sales documentation, delivery instructions, and transaction reports.
• Liaise with customers on order confirmations, delivery schedules, product availability, and after-sales support.
• Investigate and resolve order discrepancies, billing issues, and delivery-related matters.
• Support inventory coordination and operational activities to ensure uninterrupted order processing.
• Generate periodic reports and provide updates on order fulfillment performance and customer requirements.
• Ensure compliance with established operational procedures, documentation standards, and service requirements.

Requirements:

• Experience in order processing, customer service, sales support, administration, or related operational functions will be advantageous.
• Familiar with ERP, order management, or inventory management systems.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Experience with SAP S/4HANA or similar ERP platforms will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682

EA Personnel No: R22104769

EA Personnel Name: Ong Boon Kiet (Travys)