Total 155 Director/C-Level Customer Service job vacancies

ABOUT US

DCS is a fast-evolving fintech company at the forefront of bridging traditional finance (Web2) and decentralized ecosystems (Web3). As we expand our digital asset and cross-border payment capabilities, driving sustainable user activity and transaction growth has become a critical priority. We are seeking an Account Director (Web3 Consumer Growth) to drive user lifecycle growth in a B2B2C model. This role takes over after the initial BD incubation phase and focuses on scaling user engagement, transaction frequency, and lifetime value through our partner ecosystem.

You will act as the owner of downstream growth outcomes across Web3 Consumers, working through partners such as merchants, PSPs, and distribution channels to activate and scale end-user behavior. Rather than direct-to-consumer growth, this role is responsible for converting partnership supply into sustainable user activity and transaction volume, leveraging data-driven strategies, incentive design, and cross-functional execution. The ideal candidate combines strong growth analytics capability with a deep understanding of user behavior, partner dynamics, and Web3 product usage.

CORE RESPONSIBILITIES

Partner-driven User Growth Ownership

• Own user growth outcomes in a B2B2C model, driving activation, retention, transaction frequency, and LTV through partner ecosystems (e.g., merchants, PSPs, channels).
• Translate newly onboarded partnerships into scalable user activity and transaction volume across key use cases.

Growth Strategy & Lifecycle Management

• Define and execute lifecycle growth strategies across key stages (activation, retention, re-engagement) to improve user engagement and conversion efficiency.
• Build user segmentation frameworks and leverage data insights to identify growth opportunities and optimize user behavior.

Incentive Design & Unit Economics Optimization

• Design and optimize incentive mechanisms (e.g., FX spreads, rewards, loyalty programs) to drive user activity and transaction growth.
• Balance growth efficiency, cost control, and revenue contribution to ensure sustainable unit economics.

Cross-functional Growth Execution

• Collaborate with Product, Tech, Marketing, and regional teams to translate growth strategies into scalable solutions and localized execution.
• Drive end-to-end implementation of growth initiatives, ensuring timely delivery and measurable business impact.

REQUIRED QUALIFICATIONS

• Minimum 6–10+ years in Growth, Product, or Business roles within fintech, payments, internet platforms, or Web3 environments, with a track record of driving user growth or transaction outcomes.
• Bachelor’s degree in Business Management or any relevant degrees.
• Proven experience driving user growth through partner ecosystems or channels, with the ability to convert distribution into sustained user activity and transaction volume.
• Strong experience in lifecycle growth (activation, retention, re-engagement), experimentation, and data-driven decision-making. Solid analytical capability (e.g., SQL, Excel) to translate insights into actions.
• Good understanding of unit economics, incentive design, and ROI-driven growth.
• Ability to work effectively with Product, Tech, and Marketing teams to drive execution and deliver measurable results.
• Familiarity with fintech, payments, digital wallets, remittance, or Web3 ecosystems.

About the role

Our Financial Planning partner is seeking individuals who are motivated and committed to long-term career growth in financial advisory industry. Successful candidates will be guided through a structured development pathway to strengthen advisory capabilities, build a sustainable client base, and progressively expand into the high-net-worth and business markets, subject to performance and regulatory requirements, supported by experienced mentorship, advanced technology, and a proven advisory platform.

Key Responsibilities

• Provide professional financial planning and advisory services to individual and business clients
• Build and manage long-term client relationships through personalised solutions
• Leverage digital tools and marketing support to generate and nurture leads
• Continuously upgrade product knowledge and advisory competencies

What We Look For

• Strong interpersonal and customer service skills
• Self-driven, disciplined, and committed to long-term career growth
• Strong entrepreneurship spirit

Requirements

• Minimum qualification of GCE A-Level, Diploma, or Degree in any discipline
• Due to regulatory and licensing requirements, applicants must be Singapore Citizens or Permanent Residents

Remuneration & Benefits

• Monthly Allowance of up to $6,000 plus commission, incentives and bonuses* Commission, incentive and/or bonuses are subject to your performance
• Annual Overseas Conferences* Qualification for overseas conferences is subject to meeting the conference criteria
• Exclusive holistic training in-house to develop competency
• Exclusive in-house partnerships with other professionals
• Special Performance Package for Bankers / Experience Financial Services Consultants /Agency Leaders.
• Access to digital advisory tools and client management platforms
• Work life balance with flexible working hour
• Excellent career pathway to achieve your career aspirations

Please send your resume to genevieve@recruitingtalents.sg, shortlisted candidates will be notified.

We are committed to fair and merit-based employment practices. All applicants will be considered based on qualifications, skills, and experience, regardless of age, gender, race, religion, marital status, or family responsibilities.

About the Company

A global leader in mission-critical data center infrastructure, delivering highly reliable and scalable facilities to support digital transformation for major technology clients. The company operates a broad footprint across Asia-Pacific and is expanding its regional portfolio.

Your Role

You will be responsible for the planning, coordination, and delivery of construction programs across APAC for mission-critical facilities. This includes managing full builds, fit-outs, upgrades, and infrastructure works. You will oversee budgets, schedules, quality, safety, and stakeholder alignment to ensure successful project execution and handover to operations teams.

What You’ll Do

• Lead construction delivery from project inception through completion and handover

• Implement and enforce a strong safety culture and ensure compliance with HSSE standards

• Develop and manage project budgets, schedules, and resource plans

• Coordinate with stakeholders, contractors, and vendors to define project goals and execution strategy

• Oversee procurement, contractor selection, negotiation, and contract management

• Manage construction documents, change orders, and project closeout documentation

• Identify and implement value engineering and cost-saving opportunities

• Track project performance, risks, and issues; implement mitigation plans

• Provide regular project updates and maintain strong stakeholder communication

• Ensure construction quality control and adherence to industry standards

• Manage governance and reporting structures across regional stakeholders

What You’ll Need

• Bachelor’s degree in Construction Management, Engineering, or related field (or equivalent experience)

• Proven experience as Construction Manager / Director, preferably in mission-critical infrastructure

• Strong knowledge of construction methodologies and best practices

• Familiarity with MEP systems and large-scale facility construction

Advantageous

• Experience in data centers, colocation, hyperscale, or high-availability facilities

• Experience managing large contractors and EPC vendors

• Familiarity with risk management frameworks and governance standards
  

  
  How to Apply Click Apply now or send your resume directly to Talent@BuildBridgePartners.com
  

  
  
  

  
  
  

  EA Name: BuildBridge Partners Pte Ltd

  EA License No: 25C2918

  EA Reg No: R1551092 Khoo Yan Jie

Summary:

The Service Delivery Director is a key leadership role responsible for overseeing the successful delivery of digital workplace solutions to a diverse portfolio of public and private sector clients. This role demands a strong understanding of ITIL practices, digital transformation and digital employee experience, a deep technical background across various technologies (including ServiceNow ITSM, Tanium DEX, endpoint management) to provide AI-driven service along with exceptional leadership and communication skills.

Responsibilities:

Service Delivery Management

• Lead and manage the service delivery teams responsible for application maintenance, cloud (public, private, hybrid), digital workplace services, and on‑premises infrastructure services.
• Ensure services are delivered in accordance with contractual obligations, meeting or exceeding service level agreements (SLAs) and experience level agreements (XLAs) for digital employee experience.
• Develop and implement service delivery strategies, processes, and procedures to optimize efficiency, effectiveness, and end‑user experience across all digital channels (service desk, self‑service, virtual agents, and workplace support).
• Oversee incident, problem, and change management processes, ensuring timely resolution, minimal disruption to clients, and effective use of AIOps for early detection, noise reduction, and automated remediation.
• Conduct regular service and experience reviews with clients to assess performance, DEX metrics, and AI/AIOps value realization, identify areas for improvement, and foster strong relationships.

Digital Workplace, Transformation & Experience

• Champion the digital workplace and drive the adoption of modern workplace services, tools, and operating models that enhance productivity and collaboration for end users.
• Lead digital transformation and experience initiatives in partnership with client stakeholders, ensuring alignment to the client’s digital roadmap, ITSM processes, and service level commitments.
• Drive continuous improvement of digital employee experience by leveraging analytics, DEX tooling, end‑user feedback, and journey mapping to prioritize and implement experience‑focused enhancements.
• Promote and govern the use of AI‑powered support capabilities (e.g., virtual agents, knowledge‑driven self‑service, AI‑assisted support) to increase automation, ticket deflection, and first‑contact resolution.
• Define and track KPIs and experience‑centric measures (such as DEX scores, self‑service adoption, and AI/AIOps benefit realization) and incorporate them into regular reporting and governance.

AIOps, Automation & Innovation

• Work closely with AI Innovation and Service Governance lead to own the strategy and roadmap for AIOps adoption across monitoring, event management, incident response, and capacity/availability management.
• Ensure AIOps platforms are integrated with ITSM, monitoring, and observability tools to provide actionable insights, predictive analytics, and automated remediation where appropriate.
• Identify, prioritize, and implement automation opportunities across service desk, workplace, deskside support to improve speed, quality, and consistency of service delivery.
• Collaborate with architecture, engineering, and operations teams to ensure solutions are robust, scalable, secure, and designed for observability and AI‑assisted operations.
• Lead periodic innovation and improvement reviews with clients to present new use cases, proofs of value, and incremental enhancements in digital workplace, DEX, AI, and AIOps.

Team Leadership

• Mentor, motivate, and foster cross‑functional collaboration between service desk, deskside support, digital workplace support and ITSM teams.
• Provide guidance, coaching, and development opportunities to team members in ITSM, digital workplace, DEX practices, and AIOps/automation capabilities.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement focused on user‑centric and experience‑centric outcomes.

Client Relationship Management

• Build and maintain strong relationships with key client stakeholders, including business, IT, and digital workplace leaders.
• Serve as a trusted advisor, providing strategic guidance and recommendations on technology solutions, digital workplace strategies, and AI/AIOps‑enabled service models.
• Proactively address client concerns and escalations, ensuring timely and effective resolution and clear communication of improvement actions and experience outcomes.

Financial Management

• Contribute to the development and management of service delivery and digital workplace budgets.
• Monitor and control costs, identifying opportunities for optimization through automation, AI/AIOps, and improved service design.
• Track and report on key performance indicators (KPIs) and DEX metrics related to service delivery, transformation outcomes, and value realization.

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.

Experience

• 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role.
• Proven track record of successfully delivering a, digital workplace, and on‑premises infrastructure services to public and private sector clients.
• Experience managing large, complex IT environments and leading digital transformation or digital workplace initiatives with measurable improvements in digital employee experience.
• Experience with ITIL framework and best practices and with the adoption of AI, automation, and AIOps in IT operations and support.

Certifications

• ITIL v4 Foundation (required).
• ITIL v4 Managing Professional (preferred).
• Certifications in digital workplace, ITSM tools, or AIOps/observability platforms are advantageous.
• Project Management certifications (PMP) are a plus.

Skills

• Excellent leadership, communication, and interpersonal skills.
• Strong analytical, problem‑solving, and decision‑making abilities, with the ability to interpret operational, experience, and AIOps insights.
• Ability to work effectively in a fast‑paced, demanding environment and drive change across multiple stakeholder groups.
• Ability to manage multiple projects and priorities simultaneously across traditional and digital workplace domains.
• Strong understanding of IT security best practices and data protection considerations for digital workplace and AI‑enabled services.
• Good understanding of organizational change management practices.

About the Company

Our Client is a global enterprise technology provider focused on delivering data-driven solutions that help organisations optimise operations and drive long-term customer value.

Responsibilities

We are seeking a senior customer success leader to drive customer adoption, retention, and expansion across a portfolio of enterprise clients, while working closely with regional and country leadership to align execution with broader business and customer strategies.

• Lead and develop customer success functions, including advisory, customer programs, renewals, support, and enablement;
• Drive a customer-centric culture focused on value realisation, adoption, and long-term growth;
• Collaborate with regional and local leadership to execute customer success strategies and initiatives;
• Own customer retention, renewal, and expansion metrics, including recurring revenue growth and churn reduction;
• Drive engagement and value delivery across key accounts, including enterprise customers;
• Design scalable customer success programs to support both large and mid-market segments;
• Provide strategic guidance to customers on optimising and scaling the use of technology solutions;
• Monitor and improve performance metrics such as customer satisfaction, utilisation, resolution time, and program effectiveness;
• Leverage shared resources and standardised processes to ensure consistency and efficiency;
• Support cross-functional collaboration to enhance overall customer experience and delivery outcomes;
• Build and lead high-performing teams, fostering accountability, collaboration, and continuous improvement;
• Implement structured processes, tools, and governance frameworks;
• Champion customer-first behaviours across the organisation and strengthen internal engagement.

Requirements

• Degree in Business, Technology, or a related field;
• At least 10 years of experience in customer-facing roles, managing enterprise or strategic accounts;
• Proven leadership experience managing teams and cross-functional stakeholders;
• Strong background in subscription or recurring revenue business models;
• Commercially driven with a strong understanding of customer lifecycle management and value realisation;
• Excellent communication, influencing, and stakeholder management skills;
• Analytical, adaptable, and able to drive change in dynamic environments;
• Experience in enterprise technology or data-driven industries will be an advantage.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at charmaine@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

About Us

DCS is a fast-growing fintech company building a global payment infrastructure across issuing, acquiring, and alternative payment rails. As we expand across Web3 and cross-border payment use cases, building strong market presence and sustainable demand generation is critical to accelerating business growth.

The Role

We are seeking a Marketing Lead (Brand& Demand Generation) to drive market visibility, inbound demand, and strategic narrative across our key business lines. This role is responsible for managing the product website, lead generation, PR & communications, and partner marketing initiatives.

You will act as the owner of inbound growth and brand positioning, ensuring consistent pipeline generation (MQLs), strong conversion performance, and clear market differentiation. By combining performance marketing, storytelling, and ecosystem collaboration, you will support BD and AM teams with high-quality inbound opportunities.

CORE RESPONSIBILITIES

1. Demand Generation & Inbound Growth

• Own end-to-end demand generation, driving marketing qualified leads, website conversion, and inbound pipeline growth.
• Manage and optimize the product website, landing pages, and funnel performance to improve lead quality and conversion.
• Execute performance marketing initiatives including SEO/SEM, content strategy, and campaign optimization.

2. Brand Positioning & PR/ Communications

• Define and craft DCS’s market narrative across key domains (e.g., Web3, remittance, payments).
• Lead PR, content, and communication strategies to strengthen brand awareness and share of voice.
• Ensure consistency of messaging across all external channels and markets.

3. Partner Marketing &Ecosystem Growth

• Design and execute co-marketing initiatives with partners (e.g., merchants, platforms, institutions) to expand reach and generate leads.
• Build scalable partner marketing playbooks to support BD and AM teams in driving joint growth.

4. Cross-functional Execution& Business Alignment

• Collaborate with BD, AM, and Growth teams to align marketing efforts with business priorities and revenue goals.
• Translate business needs into targeted campaigns and ensure effective execution across regions.

REQUIRED QUALIFICATIONS

Experience

• 6–10+ years in Marketing, Growth, or Demand Generation roles within fintech, payments, internet, or Web3 environments.

Demand Generation Expertise

• Proven experience driving inbound leads(MQLs), website conversion, and pipeline growth through digital marketing channels.

Brand & Communication Skills

• Strong ability to craft clear and differentiated narratives, with experience in PR, content strategy, and brand positioning.

Partner Marketing Capability

• Experience designing and executing co-marketing initiatives with partners to drive reach and business outcomes.
  

Analytical & Performance-driven Mindset

• Strong understanding of marketing funnel metrics and performance optimization.

Cross-functional Collaboration

• Ability to work closely with BD, Growth, and Product teams to align marketing with business objectives.

Domain Knowledge (Preferred)

• Familiarity with fintech, payments,Web3, or cross-border business models.

Education

• Bachelor’s degree in Marketing, Business, or related fields.

Job Summary

The Business Development Director will drive new client acquisition, strategic partnerships, and revenue growth for our IT solutions portfolio. This is a hunter role requiring deep expertise in selling B2B technology services. You will engage with C-level executives, lead complex sales cycles, and collaborate with technical teams to develop winning proposals.

Responsibilities

• Identify and secure new clients by executing targeted outreach strategies to expand the IT solutions customer base
• Develop and nurture strategic partnerships to enhance market presence and drive revenue growth
• Lead end-to-end complex sales cycles, managing negotiations and closing deals with enterprise clients
• Engage directly with C-level executives to understand business needs and align IT solutions accordingly
• Collaborate with technical teams to design and present tailored proposals that address client requirements and business objectives
• Analyze market trends and competitor activities to inform sales strategies and identify new business opportunities

Responsibilities:

• Maintain and strengthen credit risk frameworks for credit card acquisition and portfolio oversight, ensuring compliance with regulatory and internal standards.
• Lead the creation, refinement, and implementation of credit card lending policies, decision rules, and risk controls, and identify opportunities for improvement.
• Partner with modelling and analytics teams to shape, validate, implement, and monitor credit risk models, reviewing key assumptions and performance trends.
• Perform detailed analysis of credit card portfolio behavior, including credit quality movements, delinquency and loss patterns, cohort trends, and emerging risks.
• Manage risk appetite settings and portfolio limits, including calibration, stress testing, monitoring potential breaches, and escalating issues.
• Provide risk perspectives on business strategies, product changes, underwriting proposals, and portfolio optimization initiatives.
• Produce clear, insight-driven risk reports and dashboards for senior leaders, summarizing portfolio performance and key risk developments.
• Prepare materials and present at governance forums to communicate underwriting outcomes and evolving risk themes.
• Support and review the work of junior team members, contributing to team development and analytical quality.
• Champion process efficiency and automation to improve the accuracy and scalability of risk monitoring and reporting.

Requirements:

• A bachelor’s degree or higher in a quantitative field such as statistics, mathematics, financial engineering, quantitative finance, or data analytics from a well-regarded institution.
• At least 5 years of hands‑on experience in retail credit products—particularly credit cards or unsecured lending—or related financial risk areas.
• Working knowledge of SQL or similar data-querying tools is beneficial.
• Exposure to additional analytics or business intelligence platforms is an added advantage.
• Understanding of key credit card risk methodologies, including scoring models, Basel frameworks, ECL concepts, and stress testing practices.
• Proven capability to independently perform complex analytical work and convert findings into clear, actionable risk insights.
• Strong interpersonal skills with the ability to challenge and influence stakeholders across business and product functions.
• Highly detail-focused, organized, and comfortable working in a fast-moving, structured environment.
• Excellent communication skills, both written and verbal.

About Us

Job Description & Requirements

• Drive annual revenue growth by securing multiple significant agreements with new brands across Asia.
• Develop and implement aggressive growth strategies to meet ambitious revenue goals.
• Spearhead business development efforts, identifying new opportunities with both existing and prospective clients.
• Engage with and manage client relationships at various levels, including C-suite executives.
• Negotiate terms for new engagements and renewals.
• Collaborate with the Client Services & Rewards team to achieve project objectives.
• Cultivate and expand relationships with current clients.
• Assist the Managing Director, in forming strategic alliances and partnerships.

Responsibilities

• Oversee operations across hybrid environments including cloud and on-premises infrastructure
• Manage enterprise platforms such as Windows Server, Active Directory, virtualization, and cloud services
• Lead cloud adoption and migration initiatives, ensuring seamless transition and minimal business disruption
• Ensure infrastructure reliability, performance, and security across systems
• Drive managed services operations with a focus on SLA adherence and service quality
• Manage day-to-day operations including incident resolution, escalation handling, and service continuity
• Lead major incident management and ensure timely resolution of critical issues
• Monitor system performance and implement improvements to enhance stability and efficiency
• Oversee data center operations, including backup, disaster recovery, and business continuity planning
• Manage system upgrades, patching, and lifecycle management of infrastructure components
• Ensure readiness and execution of DR drills and recovery procedures
• Support platform standardization and automation initiatives
• Lead infrastructure transformation, migration, and onboarding projects
• Define project scope, timelines, and deliverables aligned with business requirements
• Ensure smooth transition of services into operations with proper documentation and governance
• Collaborate with cross-functional teams for successful project execution
• Ensure adherence to ITIL processes including incident, problem, and change management
• Drive risk identification, mitigation planning, and compliance with security standards
• Support audit activities and implement corrective actions where required
• Maintain accurate documentation, reporting, and governance frameworks
• Lead and mentor large, multi-technology teams across geographies
• Act as the primary escalation point for technical and operational issues
• Build strong relationships with clients, stakeholders, and internal teams
• Provide regular updates, reports, and insights to leadership on service performance
• Drive service improvement initiatives and operational efficiencies
• Promote automation to reduce manual efforts and improve delivery speed
• Identify opportunities for optimization in infrastructure and service delivery

Requirements

• 17+ years strong experience in IT Infrastructure & Data Center Operations
• Strong experience in Azure Cloud, AWS, and Hybrid Environments
• Solid experience in Windows Server, Active Directory, and Virtualization (VMware/Hyper-V)
• Experience in backup, disaster recovery, and high availability solutions
• Strong experience in ITIL processes and service management frameworks
• Experience in managing large-scale enterprise environments and global delivery models
• Hand on experience in Email Gateways and Identity Management
• Experience in DNS, DHCP
• Hands on experience in Security Tools
• Proven ability to lead technical teams and manage stakeholder relationships
• Preferred Certifications in Azure, AWS, or VMware
• Hand on experience in managed services or global delivery environments
• Experience in security, compliance, and audit frameworks
• Experience in Team management

AI Rudder is a fast-growing AI technology company specializing in voice automation solutions. Our innovative AI-powered tools empower businesses to enhance customer engagement, streamline operations, and drive operational efficiency.

Role Overview

We are seeking a HR Director to oversee the full spectrum of human resources functions and support the company’s global growth. This role will report to the CEO, and partner closely with senior leadership to drive talent strategy, organizational development, and scalable HR practices across multiple regions.

Job Description:

Key Responsibilities

● Lead and oversee the full spectrum of HR functions, including talent acquisition, onboarding, performance management, employee relations, compensation & benefits, and HR operations.

● Partner with business leaders to develop and execute hiring strategies, talent management frameworks, and organizational development initiatives.

● Design and implement scalable HR policies, processes, and programs that align with business goals and support global go-to-market (GTM) expansion.

● Ensure compliance with applicable employment laws and regulations across operating regions, as well as internal policies and governance standards.

● Oversee HR operations, including payroll, leave management, employee records, and day-to-day HR administration.

● Build and foster a strong organizational culture and drive employee engagement initiatives across regions.

● Support regional HR matters and contribute to the continuous improvement of HR practices in a fast-growing, international environment.

Job Requirements:

● Bachelor’s degree or above in Human Resources, Business Administration, or a related field.

● Proven experience in high-growth or startup environments, with a track record in supporting organizational scaling and GTM expansion (preferably within B2B SaaS or AI industries).

● Solid HR generalist background with broad exposure across core HR functions.

● Strong knowledge of employment practices and HR compliance in Singapore; familiarity with China or other international markets is a plus.

● Demonstrated ability to partner effectively with senior stakeholders on strategic people initiatives.

● Strong communication and stakeholder management skills; proficiency in English is required, and additional language capabilities (e.g., Mandarin) are advantageous for cross-border collaboration.

● Experience in multinational environments, with exposure to global hiring and HR operations across multiple regions (e.g., APAC, Europe, North America), is highly preferred.

BIPO SERVICE (SINGAPORE) PTE. LTD.
18S9180

AI Rudder is a fast-growing AI technology company specializing in voice automation solutions. Our innovative AI-powered tools help businesses improve customer engagement, streamline operations, and enhance efficiency.

Job Description:

Key Responsibilities
1. Lead the full spectrum of HR functions, including recruitment, onboarding, performance management, employee relations, compensation and benefits, and HR operations.

2. Partner with business leaders on manpower planning, organizational development, and talent management.

3. Develop and implement HR policies, processes, and practices aligned with business needs.

4. Ensure compliance with Singapore employment laws and internal company policies.

5. Oversee payroll, leave administration, employee records, and other day-to-day HR operations.

6. Support employee engagement, culture building, and regional HR matters where required.

Job Requirements:

1. Bachelor’s degree or above in Human Resources, Business Administration, or a related field.

2. At least 5 years of relevant HR experience, with broad exposure across HR functions.

3. Strong knowledge of Singapore employment practices and HR compliance.

4. Proven ability to work with senior management on people-related matters.

5. Strong communication, problem-solving, and stakeholder management skills.

6. Experience in a fast-paced or multinational environment is preferred.

BIPO SERVICE (SINGAPORE) PTE. LTD.
18S9180

Assistant Director (Bereavement Service)

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Commissions + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Manage call centre hotlines, respond to enquiries promptly, and ensure timely follow-up on service requests.

• Coordinate funeral arrangements with accuracy, professionalism, and sensitivity to clients’ needs.

• Engage with clients through in-office consultations, on-site visits, and virtual meetings to discuss service arrangements.

• Assist in coordinating the transfer of the deceased to designated funeral homes in accordance with procedures.

• Work closely with Operations and Finance teams to ensure smooth service delivery and proper documentation.

• Perform administrative and ad-hoc duties as assigned to support departmental operations.

Requirement

• Have sales experience in the same or bank/insurance industry is an added advantage
• Possess a valid Singapore Class 3 driving license is and added advantage
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Key Responsibilities

• Oversee the company's cross-border trade financialoperations, build China-Singapore cross-border financial control system,responsible for budgeting, cost accounting, capital and risk management.
• Lead cross-border trade tax planning, proficient in China-Singapore tax policies, handle cross-border payment, foreign exchangerisk and import & export tax affairs, optimize fiscal costs.
• Provide financial support for B2B/B2C sales business,including pricing calculation, credit evaluation, payment risk control andsales performance financial analysis.
• Compile financial statements and business reports, providedecision-making data support; be responsible for tax declaration, audit andgovernment financial disclosure.
• Manage the financial team, formulate standardizedprocesses, and ensure efficient and compliant financial operation.

Requirements / Qualifications

• Bachelor’s degree in Accounting/ Finance and Economics.
• At least 10 years of financial experience, over 5 years as Finance Director/Manager; cross-border trade experience.
• Professional expertise in integrating Singapore’s local financial rules with multi-country cross-border trade finance full-process operation, mastering the fiscal and tax docking points of Singapore and global cross-border business.
• Rich experience in combining overall financialmanagement with sales business financial support, able to provide targetedfinancial solutions for cross-border trade sales business in Singapore.