Total 2,001 Senior Executive level Customer Service job vacancies

Key Responsibilities:

• Prepare Daily Sales Report
• Process RMA – manage full cycle of return goods from customers
• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy
• Provide proforma invoices to the Sales Coordinator for payment purposes
• Prepare shipping arrangements and coordinate delivery schedules
• Monitor and update inventory stock movements and price records in the system
• Input Purchase Orders and send to factories, ensuring data accuracy
• Liaise with the Logistics Department to ensure timely deliveries
• Upkeep and maintain a proper filing system
• Perform other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration, Logistics, or a related discipline
• Minimum 3 years of relevant working experience in a similar role
• Proficient in MS Office applications, particularly Excel
• Strong interpersonal and communication skills
• Experience in the same industry and/or handling Letters of Credit is an advantage
• Comfortable and adaptable to ongoing system implementation and process changes

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or submit your resume to ref70@trustrecruit.com.sg

Please include the following information:

-         Reason for leaving

-         Expected Salary

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed tosafeguarding your personal data in accordance with the Personal Data ProtectionAct (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271

Job Description

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections • Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.

Rewards and Benefits

• Attractive base salary
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Customer Care Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Address:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan

(connected to Subang LRT station)

Details:

1 Year Contract
Up to $2,700
10am – 7pm (Rostered 4 weekdays and 1 weekend)
Central

Duties:

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements:

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Interested applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

Key Responsibilities:

• Qualify, pursue and close large-scale new services businesses and drive successful renewal.
• Work on Business and Financial models. Provide business rationale and risk assessment to management.
• Lead contract negotiation and closure.
• Effective engagement with Deal Pursuit team, Services Delivery team, & Professional Services team, etc.
• Client Relationship Management:
• Develop a positive relationship with customer shareholders, channel partners, sales counterparts, and executive sponsors to drive Managed Services & Business Process Operations adoption.
• Act as the primary point of contact for all customer inquiries, concerns, and escalations, ensuring timely resolution and satisfaction for Managed Services & Business Process Operations.
• Develop customer engagement strategy and execute accordingly.
• Strategic Account Planning:
• Collaborate with clients to understand their business objectives, challenges, and opportunities.
• Develop and execute strategic account plans to align our Services and Solutions with the client's goals and drive value-added services.
• Become the “trusted advisor” on Document & Workplace services to address the client’s business environment and challenges.
• Customer Success Advocacy:
• Serve as a customer advocate within the organization, championing customer needs and requirements to relevant internal teams.
• Proactively identify opportunities for upselling or cross-selling additional services to enhance customer success and satisfaction.
• Influencing product roadmap and continuous improvement opportunities.
• Provide the right training sessions to induce more customers’ usage:
• Develop, plan and conduct onboarding, refresher and relevant training courses to drive adoption and usage of our product, solution and services.
• Provide ongoing training and support to clients to maximize the utilization and effectiveness of our offerings.

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience in customer success management, preferably within the IT services and solutions industry.
• Strong understanding of IT hardware, cloud technologies, and software solutions.
• Independent ownership of work streams/projects and deliverables is a pre-requisite
• A strong ability to collaborate internally with people across sales and corporate responsibilities.
• Experience in customer engagement, strong probing skills to understand customers’ pain points
• Strategic thinker with a proactive approach to problem-solving and decision-making.

EA License No.: 11C5502

EA Reg No.: R23114633

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Customer Acquisition Executive (Banking Products)

Role Overview 

The Business Support & Office Administration Executive is responsible for ensuring the smooth day-to-day running of office operations, providing administrative support to senior management, and driving efficiency across business support functions. This role acts as a central coordination point across departments, vendors, and stakeholders. 

Key Responsibilities 

1. Office & Operations Management 

• Oversee daily office operations to ensure efficiency and productivity 
• Manage office facilities, maintenance, and workspace planning 
• Ensure compliance with health, safety, and workplace regulations 
• Coordinate office moves, renovations, and infrastructure setup 
• Maintain office policies, procedures, and best practices 
• Provide administrative and IT support to the Corporate Services Manager and assume responsibilities during absence 

2. Administrative Leadership 

• Develop workflows and standard operating procedures (SOPs) 
• Monitor performance, provide training, and conduct evaluations 
• Improve administrative systems and implement automation where possible 

3. Business Support & Coordination 

• Provide high-level administrative support to senior executives 
• Coordinate internal communications across departments 
• Support business planning, reporting, and documentation 
• Assist in preparing presentations, reports, and meeting materials 
• Manage calendars, scheduling, and key business events 

4. Vendor & Procurement Management 

• Manage relationships with office vendors and service providers 
• Negotiate contracts and ensure cost-effective procurement 
• Oversee purchasing of office supplies and equipment 
• Monitor vendor performance and service delivery 

5. Financial & Budget Oversight 

• Manage office administration budgets and track expenses 
• Approve invoices and ensure timely payments 
• Identify cost-saving opportunities and efficiency improvements 

6. HR & Employee Support (Coordination Role) 

• Support onboarding and offboarding processes 
• Coordinate employee engagement activities and office events 
• Assist HR with documentation, compliance, and employee records 
• Act as a point of contact for employee administrative queries 

7. Compliance & Risk Management 

• Ensure adherence to company policies and regulatory requirements 
• Maintain records, contracts, and documentation systems 
• Support audits and internal compliance processes 

8. Technology & Systems Management 

• Oversee office systems (e.g., document management, admin tools) 
• Coordinate with IT for infrastructure, hardware, and access management 
• Drive digital transformation of administrative processes 

Key Skills & Competencies 

• Strong organizational and multitasking abilities 
• Leadership and team management skills 
• Excellent communication and stakeholder management 
• Problem-solving and decision-making capability 
• Financial awareness and budgeting skills 
• Proficiency in office software (e.g., Microsoft Office, ERP systems) 
• Process improvement and operational efficiency mindset 
• Flexible & Adaptable: Able to adjust to changing schedules, last-minute requests, and evolving priorities. 
• Ability to handle confidential information with professionalism and discretion. 

Qualifications, Skills & Experience 

• Bachelor’s degree in Accounting or Business Administration 
• 4-5 years of experience in office administration or business support 

Key Duties & Responsibilities

•  Handle customer enquiries and service requests
•  Coordinate order processing and delivery arrangements
•  Filing and following up on invoices with issues
•  Issue credit notes
•  Submit invoices through customer portals
•  Update customer pricing in the system
•  Provide general administrative and customer support
•  Perform other ad-hoc duties as assigned

Requirements

•  Good communication and interpersonal skills
•  Customer-oriented and able to work in a fast-paced environment
•  Basic computer knowledge (e.g., MSO ice, ERP system)

Remuneration & Working Hours

•  13th month Annual Wage Supplement
•  Annual Performance Bonus/Increment
•  Dental Allowance
•  Company Lunch
•  Birthday Bonus
•  Corporate Healthcare Insurance
•  Corporate Medical Review Reimbursement
•  Annual Overseas Team Building Incentive Trip
•  Working Hours: 7.30am to 4.30pm Monday to Friday and 7.30am to 12.00am Saturday
•  Location: Tuas (Company transport provided from Jurong East/Boon Lay MRT)

Job Description:

• Plan and run occupational therapy services in the Senior Care Centre.
• Conduct assessments for SCC clients during admission and periodic reviews.
• Institute an appropriate and effective client therapy treatment.
• Participate in multidisciplinary case discussions with the SCC care team.
• Contribute to formulation and follow-up of clients’ Individual Care Plan [ICP] to ensure holistic health and care coverage.
• Plan and conduct group therapy programme and activities for day care clients.
• Review and revise programme schedule when necessary to enhance quality of therapy program.
• Take charge of proper documentation of therapy records.
• Understand dementia issues and know how to manage clients who display behavioural problems [associated with onset of dementia].
• Interact to foster close and warm relationships with clients’ families and caregivers; and to exhibit with sincerity the care and respect of clients.
• Take charge of other duties which the Centre Manager may assign from time to time.
  

Job Requirements and Qualifications:

• Bachelor degree or Diploma in Occupational Therapy
• Qualified and registered with AHPC [Allied Health Professions Council].
• Good communication and interpersonal skills.
• Possess a passionate disposition to interact with frail seniors.

Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Subscribe to our Telegram channel for latest job vacancies: pcfsparklecare

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

Job descriptions and responsibilities:

• Responsible for hotline support and train end-users on all company’s software products,

• On-site support, installation and training at end-user office,

• Trouble shooting of current software and new software,

• Assisting sales and software staff on any sales or software activities if necessary,

• Candidate with implementation of software projects will be an added advantage,

• Any job functions to help the company function as a team that assigns to you.

Requirements:

• Degree IT/Computer Science/PR/Marketing/Communication or equivalent.

• Local Fresh Polytechnics graduates are encourage to apply.

• Exposure to payroll, Human Resource and WEB knowledge will be an added asset.

• Excellent communication and presentation skills.

• Patient, polite, friendly and helpful personality.

• Positive attitude, dynamic, resourceful and independent.

• Must have interest in Software and IT industry.

• Good PC & Web Skills, knowledge in Windows, Windows XP-Pro, Win NT/2000/2003 & above.

• Familiar with MS Office and Windows software

1. Office & Document Management

• Manage and organize office files, records, and correspondence.
• Prepare letters, invoices, purchase orders, and reports.
• Maintain filing systems (digital and physical).

2. Customer & Internal Communication

• Answer phone calls, emails, and general inquiries.
• Provide administrative support to management and other departments.

3. Support for Management

• Coordinate internal communication with teams.
• Assist management with daily administrative tasks.
  
  - Skills Required
• Strong organizational and multitasking abilities
• Excellent communication (verbal & written)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and accuracy
• Good teamwork and interpersonal skills
  
• Chinese-speaking candidates preferred.

Job Description:

• Coordinate planning activities by sharing demand projections and updates with vendors to support production timelines
• Follow up with suppliers on order status and address any delays or supply gaps
• Oversee and close out operational issues such as product quality concerns, return processes, and documentation discrepancies
• Ensure information within systems is kept accurate and aligned with internal guidelines
• Track stock levels and support efforts to maintain a balanced inventory position

Requirements:

• Degree or equivalent qualification in Supply Chain, Logistics, Business, or equivalent
• 3 years of relevant experience in procurement or materials coordination, ideally within a production environment
• Exposure to manufacturing operations
• Comfortable using MS Office tools, especially Excel
• Familiarity with ERP systems

All qualified applicants, please send in your resume to:

medicalhealth@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No.199601303W | EA License Number: 99C4599

Job Description

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections • Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900