Total 11,999 Others level Customer Service job vacancies

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Responsibilities:

• Support and manage daily sales operation
• Handle quotation, and knowledgeable in purchase orders, delivery orders, sales orders & invoices
• Respond to high volume of inquiries through calls & emails to provide solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing to facilitate smooth processes
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors to keep to date to latest technology

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team
• Proficient in Microsoft Office & Excel

CONTRACT / PERMANENTJOBS!

DATA & ARTIFICIAL INTELLIGENCE SCIENTIST (Onshore Resource)

SINGAPOREANS/PRs ONLY
($8,000.00 -$11,000.00)
Position will commensurate with experience.

Contractual Period
15th July 2026 to 14th July 2027

LOCATION
Singapore

ABOUT THE ROLE

We are seeking a passionate and innovative Data & Artificial Intelligence Scientist to join a dynamic AI development team responsible for designing and developing scalable, reusable, and cost-effective cloud-native data and AI products.

This is an exciting opportunity to work with state-of-the-art AI technologies and collaborate with industry partners to develop data-driven and AI-driven products that address real-world challenges and contribute to Singapore's digital future.

As a Data & AI Scientist, you will participate in the full product development lifecycle, from concept and design through deployment and operationalisation, while working closely with product owners, engineering teams, and industry stakeholders.

JOB DESCRIPTION

• Work with product owners, engineering teams, and industry partners throughout the product development lifecycle from concept, design, prototyping, acceptance testing, data curation, delivery, operationalisation, industry proliferation, to product end-of-life
• Technical assessment on the maturity, viability, and suitability of AI research, technologies and trends that are relevant to the industry
• Develop and deploy software components based on microservices-based architecture
• Participate in agile secure software development processes and best practices, documentation of user requirements and software codes during the software development lifecycle
• Propose, implement, and validate algorithms, ensuring functional and non-functional requirements such as transparency, fairness, scalability, security, integration complexity and operational costs

JOB REQUIREMENTS

• Background in engineering, computer engineering, computer science, mathematics, statistics or equivalent
• Strong technical knowledge in AI
• Good understanding of the latest research and technologies in AI for production deployment
• Strong coding experience in programming languages such as Python and/or C++
• Experience working with libraries for data manipulation, visualization, machine learning, and reporting.
• Hands-on experience with one or moredeep learning frameworks, e.g., TensorFlow, Torch
• Extensive experience with OpenAI andClaude code-based prompt engineering.
• Hands-on experience developing anddeploying AI Agents, RAG and vector/graph databases.
• Strong understanding of 3D geometry, vector math, and coordinate systems
• Experience with algorithms for mesh manipulation, Boolean operations, and geometric transformations
• Proficiency in relevant 3D modeling or CAD software (e.g., Blender, Rivet) and/or programming libraries (e.g., OpenGL, CGAL, Three.js)
• Team player with the ability to work in a cross-functional team with excellent interpersonal skills
• Strong communication skills, both verbal and written, as well as strong presentation and engagement skills

What Our Client Offer:

• Competitive remuneration package.
• Opportunity to work on cutting-edge AI technologies and real-world industry challenges.
• Exposure to large-scale AI and digital transformation initiatives.
• Dynamic, innovative, and collaborative work environment.
• Opportunities for professional development and continuous learning.

Interested applicants, please email detailed to-

SERVICECONNECTIONS HR CONSULTANCY PTE LTD
Email resume to - servcon@singnet.com.sg/ recruit@serviceconnections.com.sg

Call for more details please call 6333 0052
Mondays to Fridays
9.00am- 5.00pm

111North Bridge Road
#07-30 Peninsula Plaza
Singapore 179098
www.serviceconnections.com.sg
License no: 09C4937 / R11022931

ABOUT THE NATIONAL INSTITUTE OFEDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes .We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE is seeking a highly organised and detail-oriented Learning Innovations Manager to join the Centre for Innovation in Learning. Reporting directly to the Senior Assistant Head, the appointee will be essential in advancing data-driven innovations in teaching and learning, providing strategic direction for integrating emerging technologies and learning analytics. The appointee will work closely with other teams to adopt proven educational technologies and data-driven tools that enable real-time feedback loops for faculty and students to foster personalised learning. The appointee should understand the higher education landscape deeply and demonstrate strong leadership and facilitation skills, particularly in guiding faculty and teams to leverage learning analytics for optimising teaching practices and student outcomes. This is a 2-year contract position.

Responsibilities

Strategic Leadership:

• Provide strategic direction and establish clear, achievable goals for the Learning Innovations team, fostering a culture of innovation and data-driven decision-making.

• Manage the team’s resources (e.g., tools, software, training) to ensure the effective integration of learning analytics dashboards and other emerging technologies to support teaching and learning innovations.
• Oversee the team’s performance by assigning tasks strategically, offering guidance, and developing the team's skills to ensure alignment with institutional goals.
• Communicate team achievements and project outcomes related to learning analytics, and data-driven innovations in teaching and learning to IN-Learning’s management through comprehensive reports.
• Oversee team performance reviews, provide coaching, and create an environment that fosters collaboration and open communication.
  

Champion Data-Driven Innovation in Teaching and Learning:

• Lead the development and integration of evidence-based frameworks and pedagogically sound design solutions, incorporating teacher-facing and student-facing learning analytics dashboards to optimise teaching and learning experiences.
• Analyse teaching and learning datasets, uncover insights, and identify opportunities for continuous improvement in teaching practices and learning environments at NIE.
• Present data-driven findings and innovative design solutions to stakeholders, ensuring alignment with best practices in educational technology and learning sciences.
• Collaborate on faculty professional development programs, equipping faculty with the skills to utilise learning analytics dashboards effectively in their teaching practices.

Collaboration for Faculty Professional Development:

• Work with cross-departmental teams to develop strategies for faculty engagement and professional development, leveraging learning analytics insights to inform instructional design and personalised learning approaches.
• Spearhead the development and facilitation of professional development programmes that help faculty integrate learning analytics into their course design, enabling data-driven decisions that improve student outcomes.
• Lead collaboration efforts to share institute-wide knowledge on data-driven teaching and learning.

Research and Stay Abreast of Best Practices:

• Stay informed about emerging trends in educational technologies and learning analytics on a local and global scale, ensuring that the Learning Innovations team remains at the forefront of data-driven teaching and learning innovations.
• Conduct research on the latest educational technology advancements and synthesise findings to continuously enhance teaching and learning experiences.

Lead Special Projects:

• Participate in and lead special projects to advance teaching and learning through data analytics, AI edtech and other innovative educational technologies.
• Collaborate across teams to develop and implement data-informed instructional strategies, using teacher-facing and student-facing dashboards to provide real-time feedback for continuous improvement in both faculty performance and student learning outcomes.

Requirements

• A University degree in Learning Sciences, Instructional Design, Educational Technology or a related field.
• A minimum of 5 years of experience in educational technology, learning analytics, or a related field within a higher education setting, with demonstrated leadership in integrating learning analytics into teaching and learning.
• Proven supervisory experience, including managing or mentoring others in a data-driven educational technology environment.
• Strong knowledge of emerging educational technologies and the ability to integrate these into data-informed teaching and learning practices.
• Experience in data analysis to uncover themes and trends and the ability to interpret teacher-facing and student-facing learning analytics to support data-driven decision-making.
• Strong project management skills, with the ability to managemultiple projects simultaneously and meet deadlines.
• Experience in delivering education programmes that support faculty in leveraging learning analytics and using emerging educational tools effectively.
• Excellent interpersonal, written, and verbal communication skills, with the ability to present complex data in a clear and actionable manner for diverse stakeholders, including faculty and senior leadership.
• Experience with data visualization tools (e.g., Tableau, PowerBI) will be an advantage, particularly in the creation of interactive dashboards for faculty and students.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 5 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Conduct service, maintenance, and troubleshooting training for local country offices
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

https://wd3.myworkdaysite.com/recruiting/yokogawa/yokogawa-career-site/job/Bedok/Technical-Support-Engineer_R-10359

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Basic information: 

• Monday to Friday 8.30am - 5.30pm
• Basic up to $2,800 (Depending on experience)
• Location: Kaki Bukit
• Friendly environment that supports growth

Job Scope:

• Coordinate and schedule IT Engineers for on-site, outsourced, in-house projects, and manpower backfill arrangements on a daily basis.
• Manage and monitor interns' deployment schedules.
• Liaise closely with the Sales and IT departments to ensure smooth handling of after-sales support and service matters.
• Handle incoming calls, service requests, and enquiries from corporate customers professionally.
• Respond to email correspondence promptly and efficiently.
• Maintain accurate inventory records of service-related equipment and items.
• Ensure proper documentation and record-keeping for billing and invoicing purposes.
• Update service reports and job records accurately and timely in the system.
• Provide administrative and operational support to the service team.
• Perform other ad-hoc duties as assigned by the Manager.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764

Job Responsibilities:

1.     Toconduct cleaning work in the aircraft cabin.

2.     Toperform seats, leather, carpet cleaning and conditioning and repair asrequired.

3.     Toperform leather ink mark touch-up.

4.     Toperform aircraft lavatory cleaning.

5.    Carpet shampooing and spot cleaning.

6.    Any other duties as assigned by the supervisor.

Job Requirements:

1.    Any discipline with or without experience incleaning

2. Able to work in a warm and humid environment.

3. Able to understand and communicate in simple English.

4. Able to work rotating shifts, including weekends and public holidays.

You will be part of the research team under the Heart Protection theme at the National Heart Research Institute of Singapore (NHRIS), National Heart Centre of Singapore (NHCS), dedicated to developing innovative strategies to prevent and treat heart injury. Our multidisciplinary group integrates cardiovascular biology, nanotechnology, drug delivery, disease modelling, and translational science, collaborating closely with clinicians, engineers, and scientists across NHCS and Duke–NUS to accelerate the development of therapies from bench to bedside. Our team culture values rigour, teamwork, innovation, and translational impact, offering a dynamic environment for scientific growth.

You will support ongoing research projects in therapeutic development and contribute to a range of molecular experiments and formulation work, including RNA synthesis, modification, and purification, as well as the preparation and optimisation oflipid nanoparticles (LNPs) and other delivery formulations. You will also conduct in vitro assays encompassing cell culture, molecular analysis, and characterisation, alongside in vivo validation work.

Beyond experimental responsibilities, you will maintain accurate laboratory records and ensure proper documentation throughout. You will support general lab operations — including reagent preparation, equipment maintenance, and purchasing — while working collaboratively as part of a multidisciplinary team.

Jobrequirements:

• Bachelor’s degree in chemistry/ Materials Science, Molecular Biology, Biomedical Science, or related fields

• At least 2 years’ experience either in RNA therapeutics/ RNA synthesis/ RNA biology, or in Chemical synthesis/ LNP delivery

• Strong hands-on laboratory skills and experimental troubleshooting ability

• Good communication and organisational skills

• Documented proof of:

(i) Measles (or MMR - Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Tdap (Tetanus, Diphtheria and Pertussis) vaccination received within the last 10 years, as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations may apply if they commit to completing the required vaccination(s) before work commencement, upon successful job offer.

• Lead daily operations of 3 Centers, manage multidisciplinary teams, and ensure holistic care for clients.
• Oversee assessments, admissions, and reviews; ensure compliance with MOH regulations, nursing standards, licensing, and inspections.
• Plan manpower, manage staffing, and provide coaching, training, and performance support to staff.
• Develop and maintain policies, procedures, and workflows to enhance care delivery and operational efficiency.
• Promote centre services through outreach, events, and partnerships to increase awareness and client enrolment.
• Handle regulatory submissions, workload reporting, and subvention matters.
• Ensure cost-effective use of resources while maintaining quality and productivity.
  

Job Requirements:

• Minimum Diploma in Social Work/Community Care/Gerontology.
• Minimum 6 years experience working in Supervisory.
• Working hours: 5days, 8.30am-6pm

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description :

• Conduct timely assessments and develop support plans aligned with professional standards.
• Interview families, provide counselling, and equip caregivers with guidance and resources.
• Organise and manage intervention services to support children’s developmental progress and family well-being.
• Recommend and implement appropriate intervention strategies for each child and family.
• Work with multidisciplinary teams and liaise with external agencies for comprehensive support.
• Participate in case discussions, supervision, and ongoing training.

Job Requirement :

• Min Degree in Social Work
• Min 2 years experience working with families and children preferred
• Good interpersonal and problem-solving skills
• Proficient in English or other languages

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

As an educator specialist with learning support, you play a vital role in providing early intervention to children, helping them thrive in their learning and development.

• Observe and assess children's needs and evaluate on their progress
• Prepare individual lesson plans for each child who needs learning support
• Conduct lesson with activity that focus on learning domains
• Provide support and share strategies with educators
• Lead training session for educators and parents to enhance learning for the children
• Collaborate with parents and teachers to support development milestone
• Evaluate developmental screenings and learning outcomes
• Build and maintain partnerships with agencies, hospital and therapy centers

Job Requirements:

• Specialist Diploma in Early Childhood Learning Support or equivalent
• Min 2 years experience in Early Childhood Industry and relevant working experience in early intervention

Check out www.abercare.sg for more details.

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Pay Range: $2k - $2.8k (not inclusive of Variable Bonus) 

Description: Come join our team! We are looking for a responsible and compassionate individual to support our funeral operations team. If you are willing to learn, enjoy working in a meaningful service role, and meet the requirements below, feel free to apply! 

Responsibilities:

• Perform day-to-day administrative and operational duties as assigned.
• Assist in the collection and transportation of the deceased from hospitals, mortuaries, and other designated locations.
• Set up and prepare funeral wake venues, including equipment, furnishings, and ceremonial arrangements.
• Support the team in en-coffin procedures and funeral send-off processions.
• Assist with post-cremation services, including the collection of ashes and coordination of ash placement at temples, columbaria, sea burials, and other designated locations.

Requirements:

• Singapore Citizens, Singapore Permanent Residents, and Malaysians are welcome to apply.
• Physically fit and able to perform manual handling and operational duties that may involve heavy lifting and setting up equipment.
• Possess a valid Class 3 Driving Licence.
• Able to work flexible hours, including weekends, public holidays, late nights, and early mornings when required.
• Basic proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to emcee funeral services and ceremonies is an advantage.
• Strong willingness to learn and develop new skills.
• Compassionate, empathetic, and able to interact respectfully with bereaved families.
• Responsible, reliable, and able to work both independently and as part of a team.

Job Scope

• Provide nursing care including medication administration, treatments, wound care, and monitoring of residents’ conditions.
• Respond promptly to medical emergencies and provide appropriate nursing interventions.
• Supervise and support residents in activities of daily living and personal hygiene.
• Maintain accurate nursing documentation, care plans, and medical records.
• Monitor vital signs and report abnormalities or changes in residents’ conditions.
• Coordinate medical appointments, referrals, and follow-up care with healthcare professionals.
• Work closely with doctors, allied health professionals, caregivers, and multidisciplinary teams to ensure holistic care.
• Ensure compliance with infection control standards and workplace safety.
• Provide health education and emotional support to residents and their families.
• Participate in quality improvement initiatives and continuous nursing education programmes.

Job Requirements:

• Registered with Singapore Nursing Board
• Diploma / Degree in Nursing
• At least 2 years of nursing experience

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504