We are seeking a proactive and customer-focused Assistant Service Delivery Manager to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.

Key Responsibilities

• Support the management of day-to-day service delivery operations and client engagements
• Coordinate with internal teams to ensure service levels and customer expectations are achieved
• Monitor service performance, track incidents, and follow up on issue resolution
• Assist in preparing service reports, documentation, and operational reviews
• Manage customer communications and maintain positive client relationships
• Support service improvement initiatives and process optimization activities
• Coordinate project activities and ensure timely delivery of assigned tasks
• Escalate service issues where necessary and assist in driving resolution

Requirements

• Diploma or Degree in Information Technology, Business, Engineering, or a related field
• Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
• Experience supporting service delivery activities and customer-facing operations
• Strong communication and stakeholder management skills
• Good organizational and coordination abilities
• Proficient in Microsoft Office applications
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience in IT services, managed services, or infrastructure support environments
• Exposure to ITIL processes or service management frameworks
• Experience in incident management, service reporting, or operational coordination

What We Offer

• Career growth and development opportunities
• Exposure to enterprise-level service delivery operations
• Collaborative and supportive work environment
• Opportunity to work with diverse stakeholders and clients

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Job Description:

• Oversee and manage daily cleaning operations across multiple sites.
• Plan manpower, equipment, and work schedules to ensure smooth operations.
• Ensure cleaning works are carried out according to agreed standards, timelines, and budgets.
• Conduct and approve Risk Assessments and ensure safety requirements are followed at all sites.
• Act as the main contact person for key clients and handle any issues or escalations.
• Attend client meetings to understand requirements and ensure service expectations are met.
• Supervise and guide Assistant Ops Managers, Supervisors, and cleaning teams.
• Provide training to improve team skills and service quality.
• Monitor operational performance, attendance, and service quality.
• Support new site mobilisation and improvement of work processes.
• Prepare operational reports and ensure proper documentation is maintained.
• Perform other operational or administrative duties when required.

Requirements:

• Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
• Strong industry knowledge on commercial cleaning and disinfection.
• Prior experience in Risk Assessment.
• Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
• A good team player and able to work independently.
• Excellent leadership skills with good initiative; able to analyse and think flexibly.
• Supervisory skills to manage cleaners
• Good interpersonal and communication skills are essential.
• Possess a class 3 driving license.
• Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

• 6 working days per week
• Salary: S$4,000 to $5,000 (Based on experience)
• Location: Multiple locations / island-wide Singapore

We regret to inform that only shortlisted candidates will be notified. Thank you.

Key Responsibilities

• Plan and supervise a wide range of construction projects from start to finish
• Organize and oversee construction procedures to ensure they are completed in a timely and efficient manner
• Manage the overall implementation and completion of projects within the scheduled time, cost, and quality
• Recommend appropriate risk control measures to reduce or eliminate risks identified during assessments
• Monitor the progress of projects and update management regarding any schedule variances
• Develop, monitor, and review equipment and manpower deployment plans for project sites
• Assist in plan and specification analysis to provide clear and traceable designs and drawings for construction

Qualifications

• Bachelor’s degree or above in Electrical/Mechanical Engineering (A Master's degree is highly advantageous).
• 10+ years of DC construction / greenfield projects experience is required for the role
• Excellent knowledge of relevant rules, regulations, and quality standards
• Able to commence immediate or within a short notice period

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

We are looking for an experienced Strategic Partnership Manager. In this role, you will execute end-to-end strategic partnership roadmap aligned to company objectives.

Key Responsibilities:

• Develop and execute a strategic partnership roadmap aligned with company goals, focusing on key verticals in the finance/banking sector.
• Manage the full lifecycle of partnerships, including pre- and post-onboarding, and govern partnership agreements such as co-branding, referral, and product bundling models.
• Act as the primary relationship manager for assigned partnerships, ensuring ongoing engagement and management.
• Collaborate with cross-functional teams including product, marketing, technology, legal, compliance, and risk to implement partnership initiatives and meet business objectives.
• Oversee partnership performance by managing P&L, setting KPIs, and continuously optimizing partnership outcomes for improved results.

Qualifications:

• Over 5 years of experience in relationship management with a focus on B2B partnerships to drive and scale commercial outcomes.
• Strong knowledge of retail banking products, including deposits, credit cards, investments, and wealth management.
• Well-versed in financial services trends such as embedded finance, digital wallets, super apps, and collaborations with fintechs.
• Experience working with diverse partners, including fintechs, technology platforms, lifestyle brands, wealth managers, and travel/health/education providers.
• Good understanding of P&L impact and the key drivers influencing financial performance.
• Familiar with compliance, conduct risk, and regulatory considerations in banking partnerships, including MAS, GDPR, and outsourcing guidelines.
• Proven experience leading end-to-end partnership processes, from strategy and business case development to approvals, integration, launch, and ongoing optimization.

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Salary: up to $7000

Working Days & Hours: Mon-Fri office hours

Location: West

Job Description:

Project Planning & Delivery

• Monitor project progress and provide regular project updates, status reports at designated platforms, and escalate issues to the reporting officer.

• Document project activities, decisions, and outcomes.

• Prepare project reports, including progress updates, milestones achieved, and lessons learned to share at designated platforms.

• Adherence to project timelines and deliverables are monitored.

• Accurate and timely documentation of project activities.

• Effective communication and collaboration with stakeholders.

Stakeholder Management

• Engage with stakeholders to understand their needs, expectations, and requirements.

• Provide regular project updates, status reports, and presentations to stakeholders, ensuring transparency and alignment.

• Proactively manage stakeholder expectations and address any concerns or conflicts.

• Stakeholder satisfaction e.g. responsiveness and effectiveness in addressing stakeholder needs

Management of Change Requests (CRs)

• Provide guidance and liaison between build team and requestors on CRs.

• Track the progress of submitted CRs to ensure implementation by stipulated timeline.

• Change requests are implemented according to timeline.

• Proper documentation and archival of changes to referral/TCU EAP.

Department-specific tasks/responsibilities

• Undertake additional department-specific tasks or responsibilities as assigned on an as-needed basis.

Timeliness in completion of assigned tasks.

Job Requirements: Min Degree in any course w min 5 yrs of relevant experience in managerial work experience in administration / project management, preferably in healthcare operations setting

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

The Principal Customer Success Manager (CSM) partners closely with sales and cross-functional teams to ensure LinkedIn’s global clients achieve significant return on their investment and realize value with their Hiring Solutions. This includes creating holistic strategies that drive engagement, optimization and innovation across large multi-national organisations.   

The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn Hiring solutions. 

Responsibilities  

• Proactive ownership and management of key customer moments in a manner that establishes credibility and trust as a business advisor to assigned customers.

• Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.

• Develop new and innovative ways to share relevant data and insights that are impactful to customers and ties back to their success drivers through operational reviews to key customer stakeholders as well as Strategic Value Reviews.   

• Create and execute large solution implementations, tying back to customer objectives and success criteria, ensuring user adoption at scale.   

• Robust understanding of LinkedIn’s Talent Solutions and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs.   

• Act as a change agent for internal (systems & process) and external (product & workflow) change. 

• Serve as the voice of the customer and provide internal feedback to Product, Content and other teams on how we can better serve our customers. 

• Proactively identify business gaps and take ownership to lead or contribute to cross-functional global projects leading to solutions that up-level the Customer Success Organization and increases customer value delivery.

• While this role does not own quota associated with renewal or growth, you are accountable for the success of the partnership as measured through depth, frequency and quality of executive engagements, delivery of ROI as validated by the customer, and growth opportunities identified.    

• Up to 30% travel may be required.  

Qualifications

Basic Qualifications:  

• 8+ years of experience in any of these areas: HR Consulting, Learning & Development, Talent Management / Recruiting, Customer Success, Account Management, Product Management/Adoption. 

• Business proficiency in Korean as this role would require engaging with Korean-speaking customers. 

Preferred Qualifications:  

• Experience in talent acquisition, recruiting, applicable talent experience, sales, account management and product enablement.

• Expert interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges at all levels at the client side, including executive level. 

• Advanced organization, project management, and time management skills.  

• Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value.

• Influential verbal and written communication skills, including expertise in presenting to both small and large audiences.

• Expert understanding of Sales concepts and Software as a Service.

• Proven ability to influence through empathy, negotiation, and consensus building.

• Bachelor's degree or equivalent practical experience.

Suggested Skills   

• Customer Retention Management 

• Learning Agility 

• Change Management 

Join us if you are passionate and have prior working experience in tourism / art institutions / customer service!

✨Job scope:

• Manage daily operations across two museum sites and ensure smooth visitor experience.
• Resolve operational or technical issues and escalate when needed.
• Lead and support a team of 10 - 40 associates, including training, coaching, and handling performance matters.
• Plan monthly deployment schedules and arrange manpower replacements when required.
• Handle visitor enquiries, feedback, and email correspondence professionally.
• Guide associates in conducting tours and visitor programmes.
• Work with internal teams, vendors, and partners to support operations.
• Prepare and submit monthly revenue reports.