Total 933 procurement engineer job vacancies in Customer Service category

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The High Touch Support team’s focus on solutions and customer-centric supportability and helps to avoid issues, build customer trust, and enable customer's growth and success on Google Cloud Platform (GCP). 

In this role, you will be a part of a global team that provides support to help customers make the switch to Google Cloud. You will provide a dedicated service to the customers, aiming to anticipate their needs, optimize product performance, and enable customer success. You will troubleshoot technical problems for customers with debugging, networking, system administration, updating documentation, and coding/scripting. You will make the products easier to adopt and use by making improvements to the product, tools, processes and documentation.

Qualifications

Job responsibilities

• Work with customers on their production deployments to resolve issues and achieve product readiness and availability.
• Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis.
• Act as consultant and subject-matter-expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product, and drive production.
• Participate in rotating on-call schedules including during nights, weekends and holidays, to ensure prompt resolution of customer-impacting technical challenges, as well as travel up to 15% in-region for meetings and onsite delivery activities as needed.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
• Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, design patterns, or best practices.
• Experience creating content for technical audiences and with web technologies (HTTP, HTML, DNS, TCP, etc.).
• Ability to participate in on-call rotation, including non-standard working hours, nights, weekends and holidays.
• Ability to communicate in English and Mandarin fluently, to support client relationship management in this region.

Preferred qualifications

• Experience with SQL/NoSQL database, open source software communities, cloud networking solutions, or distributed computing technology (e.g., serverless, storage).
• Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols.
• Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling.
• Experience working with any public cloud services and infrastructure.
• Experience developing developer tools (e.g., automation, testing, debugging).
• Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.

Field Service Engineer (Regional Post, Metrology tool owner)

Special Project: Includes up to 5 years assignment in Japan

Requirement

• Education: Bachelor’s Degree or equivalent experience
• Experience troubleshooting automated control systems
• Semiconductor capital equipment experience
• Excellent communication (written, verbal and presentation) skills, and advanced problem-solving orientation and decision-making skills

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at winnie.chen@manpower.com.sg

EA License No. 02C3423
Personnel Registration No. R1980765

Job Description

1. Performed on site (Cleanroom) repairing, installation and maintenance of automation equipment and machinery which include mechanical, electrical, etc

2. Work with customers to diagnose technical problem, determine the solution and assist customer in implementing the fix.

3. To liaise with customers on unresolved technical problems, and ensure proper record are maintained

4. Perform stand-by duty

Job Requirements

1. ITE Technical Cert / Diploma in EEE

2. Strong knowledge of electrical/electronic/mechanical

3. Basics in Linux and Python

4. Work as a team player

Job Responsibilities:

• Perform servicing and maintenance of communication equipment and system
• Perform hands-on troubleshooting and fault rectification of system failure
• Perform preventive maintenance according to maintenance schedule
• Perform servicing, maintenance and overhaul of mechanical and electrical parts and equipment
• Assist in system installation and commissioning
• Comply with safety regulations and maintain clean and orderly work areas
• Updating of service reports

Job Requirements:

• ITE / Diploma or equivalent education in any Engineering Field
• Fresh graduates are welcome to apply
• Good team player
• Physically fit
• Self-driven and motivated individual with critical thinking skill
• On-job training will be provided.

Work Location: No.5 Soon Lee Street, Pioneer Point (5 mins walk from Pioneer MRT)

Working Hours: Mon to Fri, 9.00am to 6.00pm

Job Overview

We are seeking a highly experienced Senior UNIX Support Engineer to support mission-critical AIX platforms within banking and government environments. This role involves managing OS lifecycle, leading End-of-Support (EOS) upgrades, and ensuring high availability, security, and compliance with organizational and regulatory standards.

The ideal candidate will have strong experience in production support environments, with a focus on system stability, automation, and adherence to ITIL processes and security policies.

Key Responsibilities

• Lead and manage AIX OS End-of-Support (EOS) upgrades across critical systems
• Collaborate with application, infrastructure, and security teams to ensure seamless upgrade planning and execution
• Define and enforce UNIX system configuration standards and governance policies, aligned with organizational and regulatory requirements
• Ensure systems meet availability, performance, resilience, and security standards
• Provide L2/L3 production support, including incident, problem, and change management in line with ITIL framework
• Perform root cause analysis (RCA) for major incidents and implement preventive measures
• Drive system recovery and service restoration with urgency in high-impact scenarios
• Automate operational processes using Perl, KSH, and Python scripting
• Manage and support DevOps and automation tools such as Git/GitHub, Jenkins, Docker, Kubernetes, Ansible, Puppet, Chef, and monitoring tools like Nagios
• Lead system performance tuning and capacity planning initiatives
• Review and govern change requests, ensuring compliance with internal controls and audit requirements
• Manage backup, recovery, and disaster recovery processes in accordance with business continuity plans
• Ensure timely patching, upgrades, and vulnerability remediation for OS and system software
• Support security audits, compliance checks, and regulatory reporting requirements

Key Deliverables

• Successful and compliant delivery of AIX OS upgrade and lifecycle management
• High system availability, stability, and performance in production environments
• Implementation of automation solutions to reduce manual effort and operational risk
• Compliance with security, audit, and regulatory standards (e.g., MAS guidelines, internal IT policies)

Requirements

• Minimum 5 years of hands-on experience in UNIX system support, with strong expertise in AIX
• Proven experience in banking, financial services, or government project environments
• Strong knowledge of AIX system administration, including volume management, file systems, clustering, NTP, DNS, SSH, and monitoring tools (e.g., TSM, ITM)
• Experience in production support (L2/L3) with exposure to incident, problem, and change management
• Solid experience in UNIX troubleshooting, performance tuning, and system optimization
• Hands-on experience with server clustering and high-availability environments
• Familiarity with DevOps tools and CI/CD pipelines
• Good understanding of IT security, vulnerability management, and compliance standards
• Knowledge of networking and data communication concepts
• Experience supporting middleware and enterprise applications on UNIX platforms is an advantage
• Regional support experience is preferred

Preferred Skills & Competencies

• Strong understanding of ITIL processes and service management best practices
• Ability to work in high-pressure, mission-critical environments
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent stakeholder management and communication skills
• Proactive, detail-oriented, and able to work independently
• Please note this is a shift-based role.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Service & Sales Engineer
Location: Redhill 
Reporting To: Local Division Director
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,000 + Mobile Allowance $60 + Transport Allowance $800

Purpose of the Role

Provide technical service, maintenance and support for E-mobility systems across Southeast Asia, including on-site and in-house activities.

Key Responsibilities

• Perform troubleshooting, repair, maintenance and basic programming of E-mobility systems (QCC) on scheduled and ad-hoc basis.

• Diagnose, repair and maintain systems and associated controllers.

• Respond to service requests via phone or electronic communication channels.

• Prepare and submit service reports and equipment performance records in internal systems.

• Conduct system repair, upgrade and restart activities at customer sites.

• Record all service activities in CRM system and complete required documentation.

• Coordinate service schedules and activities with internal stakeholders.

• Liaise with production units for warranty parts return and technical support.

• Manage spare parts inventory and ensure records are updated accurately in relevant systems.

Requirements

• Diploma or Degree in Engineering or related field.

• Minimum 5 years of technical service experience.

• Experience in electrical, electronic and mechanical troubleshooting, maintenance and repair.

• Proficient in Microsoft Office applications.

• Experience using CRM systems is an advantage.

• Able to travel within Southeast Asia (approximately 10% per month).

• May be required to respond to service calls outside standard working hours when necessary.
  

  ✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

  Han Meng Zhuo | Reg No: R25138931

  The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Qualifications

Job responsibilities

• Lead the Digital Customer Engineer (DCE) motion for Google Cloud, leveraging Data, AI, and Workspace expertise to drive business growth and attaining goals.
• Create and lead the regional DCE community activation, fostering a culture of engineering and architectural excellence. Guide its execution through our regional vendor DCEs and Partners, ensuring not only business delivery but also an outstanding and technically reliable customer experience.
• Engage on agreements to enable DCEs with expert architectural guidance and applied solutioning support. Help overcome technical objections and accelerate agreement closure to maximize business growth.
• Be a collaborative member of the JAPAC with the objective to lift each other for outstanding cross-regional success.
• Align cross-functional stakeholders, from Sales to Engineering, on Cloud strategy by translating business goals into technical architectures.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Ability to communicate in Japanese and English fluently to engage with local customers and internal stakeholders.

Preferred qualifications

• Experience with software lifecycles, building tools, and architecting and developing software for distributed systems, including data platform, AI/ML and infrastructure.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering engaging messages by audience, asking questions, and leading conversations that drive business opportunity.
• Experience as a pre-sales manager or leader in a technical customer-facing role within a Professional Services or Sales Engineering team, managing sales processes, operations, and career development, including account mapping, quota setting, and performance management.
• Ability to build relationships and deliver results in a cross-functional environment.

8am to 5.30pm
$4200 to $5500
Customer Support Engineer/ Specialist  

Roles And Responsibilities:

• Support the Client's customers and ensure customer satisfaction by
• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning product quality, delivery & services to management
• Highlight / initiate / lead / execute customer satisfaction activities with other departments
• Ensure & practice good housekeeping
• Observe all safety rules of the company and at customer premises
• Exercise safety precautions
• Use approved, safe methods & procedures while working in the factory premises

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

BestRegards,
Jane Lui (Jie’En)
North Division (CEI Registration No.: R1104482)

Responsibilities: 

• Monitor enterprise IT networks and server systems

• Act as the point of contact to customers/users, resolver groups, third party service providers and other departments

• Respond to hotline calls and e-mails within agreed timescales

• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems
  

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study

• Minimum 2 years of working experience.

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

• Shift Rotation is required

To Apply, please kindly email your updated resume to weizhe.teoh@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R25127749

EA License: 14C7275

What You’ll Do

• Install, commission & troubleshoot steam systems (boilers, valves, piping)

• Perform maintenance & ensure optimal system performance

• Provide technical support and solutions to clients

• Support project execution and site coordination

What We’re Looking For

• Diploma/Degree in Mechanical Engineering or related field

• 2–5 years’ experience in steam systems

• Strong troubleshooting and hands-on technical skills

• Able to read drawings (P&ID, schematics)

• Independent, proactive, and client-focused

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg 

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

Key responsibilities of the role includes:

The primary function of the role is be a specialist in Engine repairs, maintenance and service.
Support team in other products such as : boats / hooks / davits / winches / cranes

Main tasks of the role includes:

1. Service Solutions - Engine Focus

   • Act as the local subject-matter expert and product owner for technical solutions and matters relating to marine engines.

   • Support customer engagement, both directly and indirectly, on engine-related topics across sales and service activities.

   • Provide service solutions to deck equipment and lifesaving appliances which includes commissioning, inspection, maintenance, spare parts repair, refurbishment, upgrades, hook replacement, etc. 

   • Familiar with local shipyards and port procedures

   • Utilize electronic, hydraulic and mechanical theory along with related knowledge to test and modify operational machinery.

2. Administrative 

   • Complete thorough service reports to ensure all activities are documented and communicated effectively.

   • Submission of claims, overtime and overseas allowances 

   • Report comments and feedback from customers to Service Coordinators or Service Manager

3. Training

   • Attend training and ensure that the technical skills and product knowledge are kept up to date

   • Ensure the validity of relevant certifications to carry out service jobs, and renew accordingly for expiring certificates.

Minimum Requirements

• Degree or diploma in Electrical, Electronics, Mechatronics, or a related field.
• Hands-on PLC and HMI programming experience (Siemens, Mitsubishi, ABB, Schneider)
• Marine/offshore experience is a plus.
• Strong problem-solving skills; excellent communication
• Willingness to travel and work offshore as required

Location: Singapore
Job Type: Full-time
Experience: 1–3 years
Travel: Local + occasional overseas opportunities

We are a emerging provider of commercial kitchen equipment, specializing in high-performance electric stoves for restaurants, hotels, and catering operations. Our customers rely on us for fast, accurate repairs and preventive maintenance. We are looking for a hands-on Technician or Junior Engineer who enjoys diagnosing problems, soldering components, and keeping equipment running safely.

You will maintain, troubleshoot, and repair electric stoves in commercial kitchens and in a workshop space. You will be disassembling control panels, tracing wiring faults, replacing heating elements, solder circuit board connections, and ensuring every stove meets safety and performance standards. You will also handle basic administrative tasks (service logs, parts inventory) and maintain a clean, organized workspace.

Expected Job Scope:

• Diagnose and repair electric stove faults: heating elements, thermostats, selector switches, wiring harnesses, and control boards.
• Perform basic soldering on wires and PCB components as needed.
• Disassemble and reassemble stove panels, burners, and internal components safely.
• Complete service reports, track parts usage, and manage your own daily schedule.
• Keep your work vehicle, toolbox, and repair area clean and organized (housekeeping is part of the job).

Requirements

• 1–3 years of hands-on experience repairing electric appliances – commercial kitchen equipment is a strong plus, but residential stoves or similar electro-mechanical devices are acceptable.
• Ability to solder (wire-to-wire and through-hole PCB joints)
• Basic assembly/disassembly skills
• Comfortable with basic admin – using a tablet/laptop for service logs, inventory, and time tracking.

Nice-to-Haves

• Experience with 3-phase power or commercial kitchen ventilation.
• Chinese Speaking (Need to Communicate with customers and suppliers)
• Ability to read basic wiring diagrams and schematics.

Cloud Native SupportEngineer (Kubernetes / DevOps)

Our client is a fast-growing cloud-native technology company, founded by core members of the Microsoft Azure team. They specialise in enterprise Kubernetes platforms and have supported 500+ large organisations across finance, telecom, energy andgovernment sectors.

As part of theirexpansion into Singapore, they are hiring their first local technical support hire to support regional customers.

The Role

This role focuses on supporting and troubleshooting enterprise cloud-native platforms built on Kubernetes. You will work closely with customers to resolve technical issues, ensure platform stability, and act as a key bridge between users and the engineering team.

Key Responsibilities

·       Troubleshootand resolve technical issues related to Kubernetes (K8s) and container platforms

·       Support customers in day-to-day platform usage, ensuring system stability and performance

·       Investigate incidents, analyse root causes, and provide timely solutions

·       Handle and manage customer support tickets effectively

·       Provide technical guidance and best practices to users

·       Collaborate with regional and HQ engineering teams to resolve complex issues

·       Contributeto technical documentation, troubleshooting guides and knowledge base

Requirements

Must-Have

·       2–5 years of experience in cloud, DevOps, or infrastructure support roles

·       Hands-on experience with: i) Kubernetes(K8s) ii)  Docker

·       Experiencein troubleshooting / support / operations in production environments

·       Familiar with cloud platforms (AWS, Azure or similar)

·       Strong problem-solving and analytical skills

·       Fluent in both English and Chinese (to support regional stakeholders from China)

Good to Have

·       Experience in SRE / incident management / on-call environments

·       Exposureto CI/CD, microservices, or container platforms

·       Certifications such as CKA / CKAD

·       Experience working with enterprise clients or large-scale systems