Total 979 network engineer job vacancies in Customer Service category

Job ID: 1483573

Responsibilities:

• Perform installation, setup, buy‑off, upgrades, troubleshooting, repairs, and preventive maintenance of semiconductor equipment at customer sites locally and overseas
• Prepare service reports and provide feedback on technical issues and machine performance
• Update management and relevant stakeholders on job status and progress
• Respond to customer requests, troubleshoot issues, and coordinate corrective actions in collaboration with HQ and Sales teams
• Conduct training for customers on proper machine operation
• Build and maintain strong customer relationships

Requirements:

• No experience required for candidates with an engineering background
• Proficiency in Japanese for liaising with Japanese speaking counterparts
• Own personal vehicle required to attend site meetings
• Willingness to travel as required
• Able to work independently and demonstrate maturity and accountability
• Strong integrity and ability to maintain confidentiality
• Experience in the semiconductor industry is an added advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Kota Baba

EA Personnel Reg. no.: R22106801

EA License no.: 07C5771

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Lift Service Engineer

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Possess own vehicle travel work site
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Service Engineer - Lift Company

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Possess own vehicle travel work site
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Overview
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

• Act as key contact point to Singapore Volume Onsite Calibration (VOSCal) customer.
• Analyse customer concerns & technical requirements, communicate to Keysight delivery team and develop streamline project / process to retain / improve customer satisfactory.
• Conduct closing meeting to all Singapore VOSCal Customer after end of every onsite to ensure metrics are met accordingly and get feedback from customer. Workout on the follow up actions.
• Manage record retention for Singapore VOSCal operations and support audit
• Deal directly with customer requests and inquiries, ensures customer satisfaction
• Prepare quotations for VOSCal customers in Singapore, Vietnam and Thailand
• Prepare equipment resources for Singapore, Vietnam, Philippines, Indonesia  & Thailand and scheduling for service delivery
• Arrange equipment and man power resources to carry out onsite calibration jobs
• Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products
• Troubleshoot measurement problems and provide technical feedbacks to customers
• Assist in maintaining the calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
• Establish and maintain close communication with customers to ensure we capture and meet customer expectation
• Ensure calibration services comply with ISO/IEC 17025 requirements
• Setup new calibration capability for Keysight and multi-vendor products
• Serve as an internal resource on technical issues support
• Deliver other assignments as provided

Qualifications

• Bachelor’s Degree in Electrical/Electronics Engineering, Applied Physics and a broad knowledge of the measurement science
• Typically 3-5 years relevant experience in Test and Measurement instruments for entry to this level
• Experience in DC & low frequency and RF & microwave metrology
• Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
• Must be able to work with minimal supervision and interface effectively with team members and customers
• Demonstrate good customer engagement, interpersonal and communication skills
• Must be flexible and capable to work in a changing priorities environment
• Must be flexible to travel

• Well Established Company
• Basic $3000 - $3500 + Incentive + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday (8am to 5pm), Saturday (8am to 12pm)

Job Responsibilities:

• Finding and securing new customers
• Attend to client enquiry, site visit, understand, communicate product value, provide solution, negotiating and close deal
• Track customer interactions and sales data, coordinate efforts with marketing and stay informed about market trends to drive revenue and achieve company growth
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma qualification with minimum 1-2 years of relevant experience
• Possess with electrical and crane/hoist basic knowledge will be added advantage
• Preferable possess Singapore driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Singapore / The service engineer will be based in Tuas and reports to the Operation Manager.

Company Overview

About the client

Our client is a leading global supplier of intelligent equipment for foundation, installation and decommissioning in the offshore Wind & Renewables, offshore Oil & Gas and Coastal & Civil markets.

They deliver and operate equipment, as well as offer advice and provide comprehensive service to their customers. By developing smart, cutting-edge solutions and technologies that stand out from the competition, they allow their customers to be more productive.

Their company has over 350 employees who work at various locations in Europe, America, Asia, Middle East and Australia. Using their experience and expertise, they continuously develop new technologies that enable their customers to operate in a safer, smarter, more efficient and sustainable way. Working safely, and with minimal environmental impact, are among their highest priorities

Responsibilities

• Repair and maintenance of offshore piling hammers and ancillary equipment (rental fleet and customer equipment)
• Assist with loading and offloading of equipment
• Operates the overhead cranes and drives the forklift
• After a proper introduction period, onsite trouble shooting may be required
• In due course able to work offshore to operate the equipment
• Hands on, flexible and inventive, willingness to learn and perform ad hoc duties as assigned
• The successful candidate must be experienced in the field of, repair and maintenance in a highly technical environment.

Requirements

• Minimum Diploma in Mechanical Engineering or bachelor's degree in mechanical engineering
• 3 – 5 years of relevant working experience
• Team player with good communication skills
• Ability to work well under pressure
• Able to write reports, and work in Microsoft Word and Excel
• Service and customer-oriented
• Able to travel at short notice

Job Info:

• Monday – Friday, 8.30am – 5.30pm
• Basic + Mobile Allowance + Standby Allowance + AWS + VB
  Transport claim: $800/month on mileage claim
• Annual leave 12 days
• Location: Toh Guan, West Region

Key Responsibilities:

• Address equipment faults at customer locations.
• Coordinate with customers and subcontractors for project tasks.
• Supervise work progress to uphold schedule and quality benchmarks.
• Ensure prompt delivery of materials and equipment for site installations or fault repairs.
• Perform routine maintenance for clients.

Requirements:

• Diploma in Electronics and Electrical Engineering
• Hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc
• Standby duty is required
• Possess a valid class 3 driving license

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Customer Support Engineer (IT)

• 1 year renewable contract
• Work location: Paya Lebar, however you will need to travel island wide based on customer's service request.
• Work hours: Mon - Fri, 9am to 6pm
• Standby - weekly rotation

We are seeking for a motivated individual who has hardware technical knowledge on x86 infrastructure enterprise products to join our dynamic team in Singapore. This position requires a strong blend of technical expertise, customer service orientation, and effective communication skills to play a crucial role in providing technical support, diagnostic testing, repair/resolution of hardware, operating system, virtualization, and infrastructure in dynamic enterprise environments.

• Provide field support based on SLA (24x7)
• Perform standby duty based on rotation basis
• Provide post-sales project implementation, onsite support and coordination
• Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
• Deliver high quality services and customer satisfactions to our clients
• Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area
• Provides timely update of activity list on a weekly basis
• Drive self-improvement and upkeep with the latest technologies and corporate changes on a continuous basis
• Able to work independently with minimal supervision when tasks are assigned
• Any other ad-hoc assigned by superior

Requirements

• Minimum 1 year experience in similar field
• Minimum Diploma holder in an IT related discipline
• Able to lift and move computer parts < 15KG for parts replacement.
• Able to assemble and disassemble a server or desktop computer.
• Able to perform system rack mounting with minimal support.
• Certifications such as CompTIA A+, Server+, or relevant certifications
• Candidates without certification, but possessing substantial x86 hardware experience, will be considered
• Well trained in x86 based systems field engineering, troubleshooting methodology, problem determination and remedial action plan
• Familiar with either Microsoft Windows Server, Linux/Unix, Virtualization solutions and IT infrastructure
• Contributes positively as a team player and align to business goals.
• Experience in independent hardware maintenance, services delivery
• A service-oriented, open mindset
• Thrive in a fast-paced collaborative environment.
• Team player, openness towards different cultures.
• Self-motivated and delivery focused.
• Strong problem-solving and analytical skills.

Preferred:

• Industrial certification from Microsoft (MCSE/MCITP), VMware (VCP), CCNA and any system-based certification from principle (IBM/HP/Dell/Cisco UCS/EMC/NetApp) are a plus

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements:

• Install, upgrade, support and troubleshoot XP, Windows and Microsoft Office and any other authorized desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorised Peripheral Equipment

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

Job Description

● Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.

● Support event, video conference with understanding knowhow and break fix

● Support and troubleshoot desktop Technology and application like Microsoft Office

● General concept for reporting, dashboard

● With proactive communication with senior executive with quick resolution and follow up plan

● Fast learner on new technology with data driven

● Ensuring proper documentation, notification, tracking, and follow up of all incidents

● Team Management with cross country is preferred

● passionate, high performer, fast learner, willing to take ownership

● work overtime required occasionally for emergency, project and VP support

Job requirements:

● 5+ years of work experience in large enterprise companies

● University degree in computer science or equivalent experience in IT

● Strong knowledge in User & VIP Support and ITIL methodology

● Proven ability of project management

Strong Communication with different department and stakeholders

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• MNC Company
• Basic $3000 - $3200 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West / On-site
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

Commissioning at Customer Premises

• Attend site commissioning sessions with customers and contractors.
• Conduct end-user training on the operation and maintenance of Intruder Alarm, CCTV and Access control systems.
• Inspect and verify contractor’s installation work to ensure it meets quality and technical requirements.
• Confirm that all installations and configurations comply with the specifications stated in the quotation or work order.
• Document commissioning activities and provide reports to relevant stakeholders.

Attend to Customer’s Complaints On-site

• Respond promptly to service calls and troubleshoot system issues on-site.
• Diagnose, repair, and test faulty equipment or system components.
• Provide technical support and advice to customers to resolve issues efficiently.
• Liaise with internal teams and suppliers for parts replacement or technical escalation when required.
• Ensure customer satisfaction through professional communication and quality service delivery.

Job Requirements:

• Possess minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field.
• Experience in Intruder Alarm, CCTV and Access control systems or similar low-voltage systems preferred.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3600 - $5000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East / On-site
• Working hours : Normal working hours

Job Responsibilities:

Technical Service & Maintenance:

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

Client Support & Training:

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting:

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management:

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance:

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad-hoc tasks assigned by superiors

Job Requirements:

• Minimum Diploma/Degree in Mechanical Engineering or equivalent with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492