Total 1,111 field engineer job vacancies in Customer Service category

Job scope:

• Provide technical and after-sales service for Endoscopy equipment in local hospitals.
• Oversee installation of equipment according to specifications.
• Provide basic user training for equipment installed and coordinate with customers and site preparation of Endoscopy equipment.
• Analyze malfunctions.
• Consult engineering supervisor to resolve problems.
• Propose and advise customers in sign-ups of service contract.
• Perform servicing, repairing, and Preventive Maintenance for Endoscopy equipment under Maintenance contract
• Prepare site for installation of new Endoscopy Medical equipment, coordinating with customers.
• Support Sales and Marketing team in promotion of accessories and stand-in cases for endoscopy procedures to better understand the use and customer’s feedback.

Job Requirement:

• Diploma in Biomedical, Electrical, Electronic, or Mechanical Engineering, or equivalent.

• 0-2 years of related field service experience. Fresh graduate is acceptable.

• Technical Skills:
  - Device Troubleshooting: Ability to diagnose and repair multi-symptom hardware and software issues on complex electro-medical devices.
  - Calibration & Preventive Maintenance (PM): Expertise in following strict biomedical Standard Operating Procedures (SOPs) to guarantee device safety, compliance, and accuracy.
  - Network/ IT Integration: Understanding of hospital networking systems to ensure medical devices communicate seamlessly with electronic health records.

• Soft Skills:
  - Customer-Facing Communication: Must act as the face of service excellence, routinely interacting with doctors, nurses, and hospital biomedical teams.
  - High-Pressure Adaptability: Capacity to prioritise service effectively to minimize equipment downtime and ensure optimal patient care.
  - Physical& Availability Requirements: Must be physically capable of lifting equipment, willing to be on-call for after office hour or weekend duty
  
• Good communication and problem-solving abilities when collaborating with both internal teams and external stakeholders.
  
• Able to work independently and is detailed-oriented.
  
• Able to attend to breakdown after office hours or stand-in cases on weekends.

• 5 days work week, Working Hours: 8.30am to 5.30pm
• Office location: Near Jurong East MRT
• Friendly working environment

Responsibilities

The Field Service Engineer is expected to perform the following technical support for semiconductor equipment at customer sites:

• Install, commission, calibrate and test automation machines with team members.
• Troubleshoot and repair machines malfunctions to minimize downtime.
• Conduct spare parts replacement.
• Provide routine technical support and on-site production assistance to clients.
• Monitor machine performance and submit report and feedback timely.
• Ensure all service activities comply with Safety and Regulatory Standards.
• Build and keep strong relationships with customers and internal team.

Requirements

• Diploma or Degree in Engineering, Factory Automation or related fields.
• Ability to read mechanical, pneumatic and electrical drawing/diagrams.
• Hands-on experience in machine installation and maintenance.
• Prior exposure to automation machinery in semiconductor industry is an added advantage.
• Good communication and problem solving skills.
• Basic proficiency in MS Office Applications (i.e. Excel, Word).
• Hands-on experience on Automotive servicing is welcome.
• Training will be provided.

About our client: Our client operates in the process and industrial plant engineering design and consultancy sector, supporting industries such as Oil & Gas, Power Generation, Petrochemical and Refining.

About the role:

• Provide technical assistance and commissioning support to clients during installation, commissioning, startup, and overhaul of mechanical equipment including centrifugal compressors, steam turbines, reciprocating compressors, and control systems.
• Perform troubleshooting, fault diagnosis, and resolution of control system issues in field environments.
• Support installation, servicing, maintenance, and startup of OEM equipment and systems.
• Interpret and read piping and instrumentation diagrams (P&IDs) for field execution and troubleshooting.
• Write clear and concise daily field reports to document job progress, issues, and resolutions.
• Ensure accurate completion of installation, commissioning, and startup documentation prior to demobilisation from site.
• Prepare and submit expense reports and timesheets in a timely and accurate manner.
• Record and report field issues to enable factory investigation, corrective actions, and warranty claim resolution.
• Provide training and guidance to customer operators and maintenance personnel when required.
• Ensure compliance with company technical standards, safety requirements, and quality procedures at all times.
• Undertake any other duties as assigned by management.

About you:

• Minimum Degree in Electrical & Electronics Engineering or Mechanical Engineering.
• At least 4 years of hands-on field service experience in Oil & Gas and/or Petrochemical industries.
• Strong experience in turbomachinery equipment such as compressors, steam turbines, and related rotating equipment.
• Familiarity with control systems such as Triconex, Siemens, Allen-Bradley PLCs, or equivalent.
• Ability to read and interpret P&IDs, technical drawings, and engineering documentation.
• Proficient in MS Office and MS Project applications.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills with customer-facing experience.
• Ability to work independently with a high level of integrity, responsibility, and professionalism.
• Willingness to travel extensively for overseas assignments.

Other:

• Work location: Central
• Work hours: 5-day workweek

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Kimberly Wong

EA Personnel Reg. No.: R1984508

• Install, maintain, troubleshoot, and repair equipment at customer sites.
• Provide technical support and ensure high customer satisfaction.
• Perform preventive maintenance and document service activities.
• Ensure compliance with safety and operational procedures.
• Support on-site activities in cleanroom environments when required.

Requirements:

• Diploma or Degree in Mechanical, Electrical, Electronics Engineering, or related discipline.
• Minimum 2 years of field service, maintenance, or technical support experience.
• Basic PCB or software knowledge are welcome to apply.
• Strong troubleshooting and problem-solving skills.
• Comfortable working independently at customer sites.
• Willing to work shifts, travel, and support on-call assignments when required.

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Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Quennie Chen

EA Personnel Reg No.: R1222837

The purpose of the role is to install, maintain, inspect and repair automotive testing equipment at customer sites, ensuring optimal performance, compliance, and customer satisfaction. The Field Service Engineer plays a key role in ensuring that all systems meet our applicable standards and contribute to safe and compliant vehicle testing operations.

Key Responsibilities

1. Installation & Commissioning

• Install and commission new automotive testing equipment at customer sites.

• Ensure correct setup, calibration and functionality in line with company standards.

• Support customers during the initial use and handover of systems.

2. Maintenance & Inspection

• Carry out preventive maintenance and statutory inspections on installed equipment.

• Work in accordance with Singapore Health & Safety regulations and company procedures.

• Complete and maintain accurate service and compliance documentation.

3. Troubleshooting & Repairs

• Diagnose and resolve mechanical, electrical and software-related faults.

• Perform on-site repairs to restore equipment functionality with minimal downtime.

• Escalate complex technical issues and support root cause analysis where required.

4. Customer Support & Service

• Act as the face of Company at customer locations.

• Provide technical advice and support to customers on the safe and effective use of equipment.

• Deliver a high standard of customer service and build strong working relationships.

The Field Services Engineer will be responsible for providing on-site technical support to customers. This include performing preventive maintenance, troubleshooting to support our customer. This role is a full-time position and based in Singapore.

Key Responsibilities:

· Commissioning, maintainance & servicing a wide range of Life Sciences equipments

· Conduct routine maintenance & repairs on Life Sciences equipments

· Diagnose technical problems, troubleshoot issues, and perform repairs at customer sites

· Collaborate with the sales team to provide service quotations, detailing the scope of work, parts required, and costs.

· Maintain detailed service records of service activities, parts used, & instrument records

· Provide technical support and assistance to customers via phone/email, or on-site visits.

· Stay current with product knowledge and industry advancements

· Comply with all safety guidelines and protocols during service visits

· During the term of employment, the employee shall devote full working time, attention to the performance of their assigned duties, which shall be to the benefit of the Company and/or its Affiliates, defined as any company under the same shareholding structure

Requirements:

•     Min Diploma/ Degree in Engineering (Electronics, Electrical, Mechatronics or related)

•     1 - 3 years’ experience in servicing Life Sciences & Medical equipment.

•     Strong problem-solving skills and the ability to work independently.

•     Excellent communication and customer service skills.

•     Detail-oriented and organized.

•     Proficiency in using MS Offices, such as Words, Excel, etc.

•     Occasional oversea travel is required

Description

Looking for the following position:

• 1 x Assistance Field Service Support Engineer

• 1 x Field Service Support Technician

Job Description

• To identify and troubleshoot technical problems in different type of vending machine.
• To assist day to day operation
• To rebuild or repair cooling systems in different type of vending machine.
• Servicing / Refilling of Vending Machines
• Provide Tele-Support for after sales service 
• Attend On-site Fault call  
• Delivering of Ingredients to Customers
• Assisting Logistics when necessary

Requirements

• Possess a relevant certificate
• Preferable Electrical trained with at least 1 to 2 years relevant experience
• Must possess valid driving license (Class 3 driving license) and willing to travel
• Computer knowledge including Microsoft Office & Microsoft Excel

Work Location: Bencoolen

Interested candidate please state your current/last drawn salary and salary expectation.

The Senior Field Service Engineer (FSE) is a critical customer-facing role responsible for delivering expert-level technical support to customers in the SMT and Semiconductor industries across Singapore and the Asia region. The role supports the product portfolio, with a strong emphasis on software installation, system setup, commissioning, and advanced troubleshooting. In addition to technical excellence, the role requires commercial awareness, enabling the engineer to identify and articulate opportunities for software upgrades, options, and service offerings that create customer value. This position operates with high autonomy and represents the Company at a senior technical level in front of customers.

Key responsibilities

• Provide expert-level on-site and remote support to customers in SMT and Semiconductor manufacturing environments

• Perform installation, software setup, configuration, and commissioning of systems

• Execute preventive and corrective maintenance, system upgrades, and equipment relocations

• Diagnose and resolve complex software, hardware, and process-related issues to minimise production downtime

• Act as a senior escalation point for complex or non-standard field issues

• Independently install, configure, and validate software in customer production environments

• Support customers during ramp-up and stabilisation phases following installation or upgrades

• Identify opportunities for software upgrades, system options, and service offerings during field activities

• Provide primary support for Singapore-based customers and regional support across Asia with flexibility for short-notice travel

• Work closely with Sales, Applications, Product Support, and R&D teams to resolve issues and improve products and processes

About you

• Degree or Diploma in Engineering (Electrical, Electronics, Mechatronics, Mechanical, or related discipline), or equivalent practical experience

• Minimum 8 years of relevant experience in field service or technical support within the SMT and/or Semiconductor industry

• Strong hands-on experience in SMT assembly, with inspection background (e.g. SPI, AOI, AXI) highly desirable

• Proven experience independently handling complex customer situations and system installations

• Strong software capability, including system setup, configuration, and troubleshooting

• Excellent analytical and problem-solving skills

• High level of autonomy, accountability, and customer focus

• Strong communication skills with the ability to engage both technical and non-technical stakeholders

• Fluent in English (mandatory)

• Chinese language capability preferred to support regional customer interactions