Total 50 Fresh/Entry Level customer experience manager job vacancies in Customer Service category

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Project: IT /Banking / Travelling Project:

• Understand customer enquiries and respond via applicable channels: calls, email, chat etc
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service
• Able to communicate effectively with customers in a friendly and polite manner by following to processes

Job Requirement:

• Basic Salary RM4000 - RM4500
• KPI Allowance & Shift Allowance
• Banking / Travelling Project - NO OVERNIGHT SHIFT
• Min SPM
• Diploma/ Degree Fresh welcome to apply
• Preferred with Customer Service Experience
• Candidates fluent in Mandarin and Cantonese preferred as role requires candidate to deal with Mandarin speaking clients.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

We are looking for individuals who enjoy interacting with people and building meaningful connections.

As a Customer Relations Specialist, you will play a key role in representing brand clients and creating positive experiences for customers.

Key responsibilities:
• Engage with customers and introduce brand campaigns
• Provide clear and confident communication about products or services
• Build rapport and positive customer relationships
• Support marketing initiatives and brand awareness campaigns

Requirements:
• Good communication skills
• Friendly and approachable personality
• Willingness to learn and grow professionally
• Team-oriented mindset

What we offer:
• Training and mentorship provided
• A collaborative team environment
• Exposure to marketing and sales campaigns
• Opportunities for growth and development

Apply here for more info.

Join a Dynamic Team Focused on Customer Engagement, Sales & Brand Growth.

Be part of a fast-paced and supportive environment where you’ll gain hands-on experience in customer service, sales, and marketing campaigns. This role is ideal for individuals who are eager to learn, grow, and build a strong foundation in a people-focused industry.

Responsibilities

• Handle customer interactions in a professional and friendly manner
• Support sales and promotional activities at events and campaigns
• Assist in marketing initiatives and brand engagement efforts
• Work collaboratively with team members to achieve campaign goals

What You Will Gain

• Structured 1-on-1 mentorship and training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

Apply now to begin your professional journey with us.

Join a role where your work directly shapes the nation’s future. As a Field interviewer, you’ll contribute to dataset collection which involved in critical infrastructure, land development, and planning projects that impact communities every day. Enjoy stable career growth, opportunities to work with advanced geospatial technologies, and the satisfaction of serving the public good. Step into a position where your expertise makes a lasting difference.

• Contract Duration: till end Dec 26 (Renewable - Long Term!)
  Working Days & Hours: Mon - Fri, 10am - 7pm

Key Responsibilities:

• Assist respondents in completing surveys online or through manual collection methods.

• Accurately enter collected data into the system and ensure data integrity.

• Conduct field visits for respondents who cannot be reached via phone.

• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).

• Collaborate with team members to achieve survey completion targets.

• Handle respondent objections professionally and encourage participation.

• Prepare accurate daily reports on productivity and survey completion.

• Review and correct (“clean”) survey data flagged for errors or ambiguities.

• Maintain detailed case notes for each respondent to support follow-up actions.

• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.

• Meet established Key Performance Indicators (KPIs).

Requirements:

• Minimum Diploma qualification in Business, Marketing, or related field.

• Strong communication and interpersonal skills.

• Ability to work independently and manage time effectively.

• Proficiency in MS Office (Excel, Word) and basic data entry tools.

• Availability to work on weekends as required by project schedules.

• High attention to detail and ability to maintain confidentiality.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Graduated recently but unsure where to start your career?

Most entry-level jobs expect experience. We believe potential matters more.

Join a role where you'll receive mentorship, gain real client exposure, and develop valuable business skills from day one — even if you have no prior experience.

At David N Goliath Group, we partner with established brands to drive customer growth and client engagement. We're committed to helping young professionals build confidence, business acumen, and a strong foundation for their careers.

Join a Dynamic Team Focused on Customer Engagement, Sales & Brand Growth.

Be part of a fast-paced and supportive environment where you’ll gain hands-on experience in customer service, sales, and marketing campaigns. This role is ideal for individuals who are eager to learn, grow, and build a strong foundation in a people-focused industry.

Responsibilities

• Handle customer interactions in a professional and friendly manner
• Support sales and promotional activities at events and campaigns
• Assist in marketing initiatives and brand engagement efforts
• Work collaboratively with team members to achieve campaign goals

What You Will Gain

• Structured 1-on-1 mentorship and training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

Apply now to begin your professional journey with us.

Join a dynamic team focused on customer service, sales, and brand engagement.

Responsibilities

• Handle customer interactions professionally
• Support sales and promotional activities
• Assist in marketing campaigns
• Work closely with team members

What You Will Gain

• Structured 1-on-1 mentorship and training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

Join a dynamic team focused on customer service, sales, and brand engagement.

Responsibilities

• Handle customer interactions professionally
• Support sales and promotional activities
• Assist in marketing campaigns
• Work closely with team members

What You Will Gain

• Structured 1-on-1 mentorship and training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

Looking for your first role in healthcare? No experience needed — we provide full training! Join a growing dental practice and build a rewarding career in patient care. Enjoy a genuine 5-day work week with day shifts only, no night shifts, and never work on a public holiday. 

What You Will Do 

• Greet and welcome patients, creating a warm and professional first impression 

• Schedule, confirm, and manage patient appointments 

• Handle patient enquiries courteously via phone, email, and walk-ins 

• Collect payments and process dental claims (CHAS, Medisave, insurance portals) 

• Maintain clinic records, manage office supplies, and support daily administrative tasks 
  

What You Need 

• Diploma or degree in any discipline (local polytechnic, private university, or equivalent) 

• Good communication skills  

• Friendly, positive attitude and willingness to learn 

• Able to work rotating day shifts across 7 days (including at least one weekend day) 

• No prior healthcare experience required — comprehensive training provided 
  

Why Join Us 

• Genuine 5-day work week — not 5.5 days. Day shifts only (8.30am–6.15pm), never a night shift 

• Closed on all public holidays — enjoy every PH off 

• Full structured training programme from day one 

• Annual leave + additional Reward Leave 

• Medical and dental benefits for you 

• Performance incentives and clear career growth opportunities 

• Supportive team environment in a well-established dental practice 

Location: Bedok
Mon to Fri 8am to 5pm
Have AWS & good bonus
Fresh welcome! Training provided!
Serve existing customers only!

Responsibilities:

- Manage and maintain relationships with existing clients.

- Coordinate projects and ensure timely completion.

- Prepare quotations, proposals, and reports.

- Monitor sales and project data and provide analysis.

- Identify new business opportunities and support sales activities.

- Liaise with clients and internal teams to ensure smooth operations.

Requirements:

- Diploma or Degree in Engineering or equivalent.

- Fresh welcome as training provided

Only shortlisted candidates will be notified

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 
Atomrecruit Pte. Ltd. 
MOM EA License No.: 15C7443 
EA Personnel Reg No.: R1768368

Yishun

Monday to Friday 8.30am to 5pm

Basic $2600-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Location: Woodlands
Mon to Fri 8.30am to 5.30pm
Basic $2500 with AWS & Bonus
US MNC

Fresh/No experience most welcome!

Job Description

• Act as the primary coordinator for customer return parts, including repair, evaluation, and disposition.
• Receive, log, and track returned parts from customers for repair service or investigation.
• Coordinate with internal teams (QA, Engineering, Production, Repair Service) to ensure timely repair, rework, or analysis.
• Communicate repair scope, lead time, and status updates to customers clearly and professionally.
• Ensure parts repair in our factory or customer site meet quality requirements.
• Work with the manufacturing team and get hands on training so as in order to repair returns or on-site.
• Coordinate and support rework activities for customer returned parts in accordance with approved instructions.
• Ensure rework is performed only after proper review and authorization.
• Verify that reworked parts comply with applicable workmanship, quality, and customer specifications.
• Arrange final inspection, documentation, and release prior to shipment back to customer

Requirement

• ITE in Advance Engineering preferred (Mechanical / Manufacturing / Industrial / Mechatronics)
• No experience/fresh welcome
• Training provided

Only shortlisted candidates will be notified.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 
Atomrecruit Pte. Ltd. 
MOM EA License No.: 15C7443 
EA Personnel Reg No.: R1768368

Location: Bedok
Mon to Fri 8am to 5pm
Have AWS & good bonus
Fresh welcome! Training provided!

Responsibilities:

- Manage and maintain relationships with existing clients.

- Coordinate projects and ensure timely completion.

- Prepare quotations, proposals, and reports.

- Monitor sales and project data and provide analysis.

- Identify new business opportunities and support sales activities.

- Liaise with clients and internal teams to ensure smooth operations.

Requirements:

- Diploma or Degree in Engineering or equivalent.

- Fresh welcome as training provided

Only shortlisted candidates will be notified

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 
Atomrecruit Pte. Ltd. 
MOM EA License No.: 15C7443 
EA Personnel Reg No.: R1768368