Our client is a MNC, one of the leading players in the automation machinery sector. Due to business needs, they are now recruiting a Service Engineer to be part of their Customer Service team for ongoing transformation projects. They are located in the east - easily accessible.

The Service Engineer's responsible is:

• Provide after-sales service and technical support for automated equipment and systems.
• Troubleshoot and resolve mechanical issues both on-site and remotely to ensure smooth machine operations.
• Assist with machine improvement works, upgrades, and modification projects based on customer requirements.
• Ensure equipment performance, product quality, and process reliability meet company standards.
• Offer technical guidance and support to customers and internal stakeholders on project-related matters.
• Coordinate closely with internal teams and external vendors to support service activities.
• Handle additional tasks and responsibilities as assigned.

Job Requirements:

• Min ITE in Mechanical Engineering related discipline
• Min 3 years of service engineer experience in automation industry.
• Comfortable to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a MNC, one of the leading players in the automation machinery sector. Due to business needs, they are now recruiting a Service Engineer to be part of their Customer Service team for ongoing transformation projects. They are located in the east - easily accessible.

The Service Engineer's responsible is:

• Provide after-sales service and technical support for automated equipment and systems.
• Troubleshoot and resolve mechanical issues both on-site and remotely to ensure smooth machine operations.
• Assist with machine improvement works, upgrades, and modification projects based on customer requirements.
• Ensure equipment performance, product quality, and process reliability meet company standards.
• Offer technical guidance and support to customers and internal stakeholders on project-related matters.
• Coordinate closely with internal teams and external vendors to support service activities.
• Handle additional tasks and responsibilities as assigned.

Job Requirements:

• Min ITE in Mechanical Engineering related discipline
• Min 3 years of service engineer experience in automation industry.
• Comfortable to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

• Salary: $3000 - $4000 + VB

• Working location: Central

• Working hours: Normal Working Hours (Mon – Fri)

• Training Provided

Job Responsibilities:

Primary: Maintenance & Service

• Perform maintenance and servicing of automation systems (AMR,AGV, ACR, 4-Way Shuttle, ASRS).
• Troubleshoot and resolve system issues to minimize downtime.
• Carry out routine inspections and preventive maintenance.
• Monitor system performance and maintain service records.
• Manage spare parts (stock, tracking, and replenishment).
• Prepare basic reports on downtime and maintenance activities.
• Support and troubleshoot PLC, sensors, conveyors, and related systems.
• Work closely with operations team to ensure smooth system performance.
• Identify and carry out minor system improvements.

Secondary: Projects & Support (When Required)

• Support installation and commissioning of automation systems.
• Assist in warehouse automation projects and upgrades.
• Help with basic layout and workflow planning.
• Prepare and update project documentation.
• Track project timelines and costs.
• Coordinate with contractors, vendors, and stakeholders.
• Perform other duties assigned by supervisor.

Requirements:

• Diploma in Related Field (Mechanical, Electrical, Mechatronics, or related).
• Experience in equipment servicing or automation systems preferred.
• Proficient in Excel, PowerPoint, and AutoCAD.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Salary: $3000 - $4000 + VB

• Working location: Central

• Working hours: Normal Working Hours (Mon – Fri)

• Training Provided

Job Responsibilities:

Primary: Maintenance & Service

• Perform maintenance and servicing of automation systems (AMR, AGV, ACR, 4-Way Shuttle, ASRS).
• Troubleshoot and resolve system issues to minimize downtime.
• Carry out routine inspections and preventive maintenance.
• Monitor system performance and maintain service records.
• Manage spare parts (stock, tracking, and replenishment).
• Prepare basic reports on downtime and maintenance activities.
• Support and troubleshoot PLC, sensors, conveyors, and related systems.
• Work closely with operations team to ensure smooth system performance.
• Identify and carry out minor system improvements.

Secondary: Projects & Support (When Required)

• Support installation and commissioning of automation systems.
• Assist in warehouse automation projects and upgrades.
• Help with basic layout and workflow planning.
• Prepare and update project documentation.
• Track project timelines and costs.
• Coordinate with contractors, vendors, and stakeholders.
• Perform other duties assigned by supervisor.

Requirements:

• Diploma in Related Field (Mechanical, Electrical, Mechatronics, or related).
• Experience in equipment servicing or automation systems preferred.
• Proficient in Excel, PowerPoint, and AutoCAD.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492

Intrinsic is an AI robotics group at Google aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what’s possible for industrial robotics in the near future – with software and data at the core.

Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics.

Role

As a Senior Customer Success Engineer, you will partner closely with our customers to drive the end-to-end delivery of complex robotic automation systems. You will lead high-impact initiatives across the APAC region, from architecting technical solutions to delivering first-of-a-kind production deployments and managing long-term lifecycle success. By enabling users to fully leverage Intrinsic’s product suite, you will accelerate the strategic adoption of next-generation industrial automation in diverse and challenging production environments.

How your work moves the mission forward

• Partner closely with our customers and other Intrinsic team members to progress engagements against our shared goals.
• Conceptualize new industrial robotic automation solutions and scope the path to deliver them into production. 
• Contribute to projects directly by designing, implementing, testing, and maintaining high-quality software based on Intrinsic's product. Or enable our customers to progress them more independently, by guiding them to apply Intrinsic’s product effectively.
• Ensure clarity and alignment around outcomes you own. Owning communication across internal and external stakeholders, with technical and non-technical backgrounds. 
• Be a bridge to the wider Intrinsic team to shape our product roadmap and address customer feedback.

Skills you will need to be successful

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience.
• Proven track record of delivering modern industrial automation solutions into production, with a demonstrated ability to navigate ambiguity, debug issues and drive results.
• Advanced end-to-end understanding of industrial automation systems and the ability to guide customers to scalable solutions.
• Proficiency in modern software development, specifically with C++ and/or Python in a professional environment.
• A passion for being part of a forward deployed team that, together with functions like BD and Product, engages closely with our users every day.
• Professional fluency in English and a willingness to frequently travel internationally to support customer engagements in the APAC region.

Skills that will differentiate your candidacy

• Demonstrable experience in one or more of the following areas: industrial robot programming (e.g., Fanuc, KUKA, UR, ABB, Yaskawa), PLC programming (e.g., Beckhoff, Siemens), machine vision or industrial bus systems (especially EtherCAT), virtual commissioning and simulation
• Experience with cloud-native technologies and distributed systems, including Kubernetes, gRPC, Protobuf, Bazel, and real-time architectures.
• Ability to build responsive, custom operator interfaces using modern web frameworks such as Angular.
• Familiarity writing code that leverages ROS (2), its major frameworks and Gazebo.
• Experience in leading multidisciplinary project teams to deploy robotic systems.

• Company located at Woodlands

• Working hour: 8:30am – 5:30pm(Mon – Fri)

• Variable Bonus +Excellent Welfare

• Well Established Automation Manufacturing Company

Job Scope

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform on site machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and company.
• Demonstrate high integrity and work independently with minimal supervision
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary
• Respond to phone support and onsite support requests in accordance with SLA
• Prepare and present accurate, detailed service reports in a timely manner.

Requirement

• Diploma in Electronics / Computer Engineering or related disciplines
• 2 to 4 years of relevant experiences in automation systems setup or service support
• Proficiency in installing software, configuration and setting up PCs and machines

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Intrinsic is an AI robotics group at Google aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what’s possible for industrial robotics in the near future – with software and data at the core.

Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics.

Role

As the Technical Lead for Customer Success, you will drive the strategic adoption of Intrinsic’s product suite across the challenging production environments of our industry-leading partners.

You and your team will partner closely with our customers to drive the end-to-end delivery of complex robotic automation systems. Ensuring a smooth customer experience from initial outreach, through architecting technical solutions, to delivering first-of-a-kind production deployments and managing long-term lifecycle success.

As part of the regional leadership team, you will collaborate closely with our global leadership team to convert Intrinsic’s Go-To-Market strategy into regional actions. As the Technical Lead you will be accountable for technical feasibility and execution across all APAC engagements and to leverage your team to maximize the business outcomes across them. All while ensuring close alignment with a wide range of external and internal stakeholders.

How your work moves the mission forward

• Partner with cross-functional teams and lead the conceptualization, scoping, and production delivery of novel industrial robotic solutions that solve real-world customer challenges.
• Drive alignment on scope and timelines, across internal and external stakeholders, with technical and non-technical background, balancing technical feasibility with risk management and high-quality outcomes. 
• Proactively monitor existing production systems and drive root-cause analysis and resolution on likely high-severity customer issues, before they impact production.
• Design, implement, and maintain high-quality software while guiding customers to apply Intrinsic’s products effectively. 
• Act as a bridge between customers and internal teams, especially to shape our product roadmap and to serve as a senior escalation point for APAC customers. 
• Act as a bridge to global leadership, especially by proactively identifying and raising areas in which refinements in our strategy are needed.
• Manage and grow the regional Customer Success engineering team, especially by cultivating team motivation through clear communication, providing the "why" and "how" behind strategic changes and regional decisions.

Skills you will need to be successful

• A demonstrable history of successfully leading engineering projects, coupled with a genuine drive and passion for close, everyday user engagement alongside the Business Development and Product teams.
• Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience.
• Proficiency in modern software development, specifically with C++ and/or Python in a professional environment.
• Advanced end-to-end understanding of industrial automation systems and a proven track record of delivering robotics solutions into production, paired with the change management skills necessary to ensure seamless operational adoption.
• Skilled at reconciling competing constraints through critical thinking and the ability to guide customers to scalable solutions, particularly when introducing novel tech to established industrial sectors.
• Concise and clear communicator with a professional fluency in English and a willingness to frequently travel internationally to support customer engagements hands-on. 

Skills that will differentiate your candidacy

• Experience leading and scaling a forward-deployed engineering team, including building repeatable playbooks for customer onboarding as well as deployment and diagnostics of state of the art robotic production systems.
• Expertise in navigating cultural nuances and building trusted, high-level relationships with operational executives and technical leaders internationally, specifically across the APAC region.
• Demonstrable experience in one or more of the following areas: industrial robot programming (e.g., Fanuc, KUKA, UR, ABB, Yaskawa), PLC programming (e.g., Beckhoff, Siemens), machine vision or industrial bus systems (especially EtherCAT), virtual commissioning and simulation
• Familiarity with cloud-native technologies and distributed systems, such as Kubernetes, gRPC, Protobuf, Bazel, and real-time architectures.

Service Engineer is responsible for providing the company’s after sales technical and services supports. Provides technical advices, recommend scheduled maintenance, assist in product roll-out and start-up, maintain current equipment and resolve faults as required.

Key Responsibilities & Duties ---------------------------------------------------------------------------------------------------------

• Provide reactive call-out response and exceptional service to Customers
• Installation of systems and products
• Provide Customer with product training
• Carry out hardware and software modifications/upgrades on existing sited equipment
• Regular Preventative maintenance of existing products
• Management and control of spare parts for product repair and upgrade
• Communication and escalation of any service issues in line with the relevant processes
• Cover for other regions during periods of high workload
• Working as part of a team or individually responding to on site customer support requests
• Weekend call-out cover – dependent on region
• Logical approach to fault finding

Academic Qualifications ----------------------------------------------------------------------------------------------------------------

• Minimum 1 year related technical maintenance / service support experience
• Recognized engineering qualification – preferably electrical/electronic
• Fresh graduates are welcome to apply.
• Training will be provided

Work Experience & Skills ----------------------------------------------------------------------------------------------------------------

• Strong computer skills and understanding of computer peripheral equipment and set up
• Good customer facing skills
• Organized approach to workload planning
• Ability to learn new skills and products quickly and efficiently
• Good written and verbal communication skills
• Could be able to work independently.
• Provide direction and support for basic and advanced troubleshooting for TCS products and equipment at customer sites and for team members.
• Monitor the condition of components and recommend replacement and/or upgrades as required to customer equipment;
• Maintain accurate and current equipment documentation, schematics and preventive maintenance procedures;
• Assist and coordinate to help ensure all technical products leaving TCS have been tested and in good working condition;
• Provide all necessary product, troubleshooting, maintenance and general training to team members and provide updates and direction on new products, technical bulletins, services procedures, etc.;
• Track all maintenance and installation work at customer sites and ensure the proper documentation and forms are completed with the customer and are submitted for internal tracking and finance.
• Installation, testing & QA of new software versions prior to release to the customer.

 Ensure the team adhere to Quality and Safety standards. Conduct periodically

quality walks, safety walks and safety inspections. Coach team on safety

behaviour, and be a role model.

 Lead and develop a team of maintenance and call back technicians: train,

assess, optimise the resources.

 Perform the yellow belt technical assessment for the EI technicians and guide

green and red belters to be prepared for their assessment

 Coordinate subcontractor works and audit their work quality standards.

 Carry out feasibility study, health checks and standardisation project for lifts and

escalators according to customers’ requests, industrial trend and code of

practice requirement.

 Provide technical support for internal staff from Service, Project, Sales and

Sales Engineering Department.

 Coordinate with factory and/ or suppliers and contractors to implement new

systems or repair existing ones on Schindler equipment, per customers’

requests.

 Coordinate and monitor corrective action programs, non-conformance, field

feedback and field information.

 Support in the preparation of reporting for internal or external usage.

 Carry out ad-hoc assignments, such as, conduct training, attend customer

meetings, etc.

 Lead in daily operations like maintenance scheduling and call back resources.

 Liaise with customers on their complaints and take the lead in follow up actions.

 Coordinate, monitor, execute actions on operation problems and lift technical

problems.

What you will do:

As HVAC Service Engineer, you will play a crucial role in ensuring the efficient operation, maintenance, and servicing of HVAC systems. Your expertise in servicing, maintenance, overhaul, testing, and commissioning will contribute to the optimal performance of our clients' heating, ventilation, and air conditioning systems. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it:

• Perform routine servicing, maintenance, and inspection of HVAC systems to ensure proper functioning and efficiency.

• Overhaul and repair HVAC equipment, including identifying and resolving any issues or malfunctions.

• Conduct testing and commissioning of newly installed or repaired HVAC systems to verify their performance.

• Diagnose problems, troubleshoot issues, and recommend appropriate solutions to ensure continuous system operations.

• Collaborate with other team members and communicate effectively with clients to address inquiries and provide technical support.

• Maintain accurate records of service reports, equipment status, and maintenance schedules.

• Adhere to safety protocols and industry standards during all tasks and assignments.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Support proposals to support recommendations and solutions.

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 5 years working experience.

• Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Willing to learn new things and is a good teammate.

• Able to provide good customer service skills to our customers.

• Willingness to on standby and backup 

On behalf of our client, who is an Original Equipment Maker (OEM) in the built environment space, we are looking for a Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

[Job ID: 1628715]

Responsibilities: 

• Provide technical support to customers either on-site or remotely.
• Perform repair works and troubleshoot machines at customer site.
• Install new test machines and software upgrades.
• Develop manuals and Standard Operating Procedures (SOPs) for machines.

Requirements: 

• Diploma/Degree in Electronics or Mechatronics or related qualifications.
• Non-experienced candidates are welcome to apply.
• Have intermediate proficiency in Microsoft Office Excel, Words.
• Have knowledge in laser, Oscilloscope/Spectrum analyzer/other instruments.
• Can travel overseas on short notice.
• Is flexible to work on selected weekends and public holidays (Following PM schedule). 
• Is self-driven in pursuing technical knowledge needed for the job.
• Is a hands-on problem solver, skilled in machine maintenance.
• Is willing to work in a cleanroom environment.
• Has strong interpersonal skills with good oral and written communication skills.
• More than 3 years of experience in a service / field experience in a semiconductor industry is advantageous.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Zoe Lang Zhen Zhen

EA Personnel Registration Number: R23117353

EA License No.: 07C5771

We are proud to be exclusively partnering with PureteQ A/S, a leading Danish innovator in their search for a Service Engineer to join their growing Singapore office.

As a Service Engineer, you will play a key role in supporting vessel operations across the region, ensuring optimal system performance, troubleshooting complex technical issues, and delivering high-quality onboard service support.

This position offers

• Exposure to advanced environmental marine technologies
• International vessel attendance opportunities
• A collaborative and fast-paced working environment
• Strong career development within a growing global organization
• An attractive remuneration package

Employees at PureteQ are empowered to take ownership, recognized for their technical expertise, and gain strong job satisfaction from resolving real-world challenges onboard vessels.

Role Requirements

• Proven service experience onboard vessels, ideally with BWTS and/or Scrubber systems
• Mandatory hands-on electrical troubleshooting capability
• Experience in system integrity, commissioning, and full-system understanding (formal engineering education preferred but not mandatory with strong practical experience)
• Strong communication skills and team-oriented mindset
• Willingness and flexibility to travel and work extended hours when required

SALLING SEARCH PTE. LTD.

Edit company profile

Create Job Posting

All Jobs

Talent Search

View/Edit Job Posting - Vetting Auditor (Ethylene)

1.

JOB DESCRIPTION

Job Title

Vetting Auditor (Ethylene)

Occupation

MARINE ENGINEER OFFICER

Job Description & Requirements

Salling Search is currently recruiting for a Vetting Auditor (Ethylene) for a leading gas carrier company.

Reporting to the Fleet Manager, Vetting, you will conduct internal vetting preparation and training onboard vessels, ensuring compliance with international regulations and driving continuous improvement in safety and operational standards.

Responsibilities

• Conduct internal vetting preparation and crew training onboard vessels as per schedule
• Identify areas for improvement and verify implementation of corrective and preventive actions
• Verify that ship staff carry out required procedures as per assigned routines and timelines
• Ensure vessels are managed and operated safely in accordance with the company's IMS procedures and all applicable local, national, and international regulations
• Actively participate in and support safety campaigns, both in creation and onboard implementation
• Ensure vessel compliance with SIRE and CDI requirements, and report any gaps or trends to the Fleet Manager, Vetting
• Verify that onboard Planned Maintenance System (PMS) processes are carried out in compliance with company processes, including use of permits, risk assessments, daily work plans, and toolbox meetings
• Monitor environmental compliance and early warning signs; suggest corrective measures including repairs and maintenance to prevent recurrence
• Carry out onboard training to close knowledge gaps on safety matters
• Analyse SIRE/CDI reports and verify that previously raised observations have been properly closed out
• Provide proactive input to the Fleet Manager, Vetting (Singapore & Copenhagen) to identify trends and improve vetting results
• Act as liaison between the vessel and senior management ashore
• Verify implementation of evolving changes to SOLAS, MARPOL, STCW, Class, Flag State, Oil Major, and other applicable requirements onboard
• Produce detailed inspection reports with explanations and photographic evidence of raised observations
• Ensure all crew members are well familiarised with the SIRE 2.0 regime
• Evaluate and provide inputs on Performance Influencing Factors (PIF) for fleet vessels
• Train onboard staff on accurate data submission and preparation for the PIQ

Requirements

• Sailed minimum as Master or Chief Engineer
• Minimum 24 months of experience as Master/Chief Officer or Chief Engineer/2nd Engineer on tankers (gas carriers preferred); shore-based superintendent experience on gas vessels considered as an alternative
• In-depth knowledge of rules and regulations governing vessel management
• Technologically driven and comfortable working in a digital environment with logical process development skills
• Ability to travel at short notice and manage a 24/7 on-call lifestyle (outside of vacations)
• Ideal candidate will be able to travel within Europe and countries around the west of the Atlantic Ocean on minimum notice
• Committed and responsible in meeting deadlines with excellent time management skills
• Independent, outcome-driven, organised, and resourceful
• Strong team orientation with the ability to manage cross-functional relationships in a dynamic, fast-paced environment
• Empathy towards all nationalities

Contact Kirc Lyndell Jareno at kirc@sallingsearch.com for more info or apply via our website.

Ellaine Legaspi Gorospe
Reg No: R1220634
EA License No: 15S7671

Company Overview

Trevo provides smart kiosk and self check-in solutions for the hospitality industry, helping hotels streamline guest experiences through automation, digitalization, and seamless integrations.

Job Summary

Join Trevo as a Support Engineer to deliver first-level technical support for hotel kiosk and self check-in systems, resolving issues remotely and onsite to enhance guest experience and operational efficiency.

Responsibilities

• Provide first-level technical support for kiosk and self check-in systems deployed at hotels to ensure continuous operation
• Troubleshoot hardware, software, network, and system-related issues to restore functionality promptly
• Perform remote diagnostics and resolve technical problems to minimize downtime
• Attend onsite support and maintenance visits to address complex or hardware-related issues
• Monitor support tickets and follow up with customers to ensure timely resolution and satisfaction
• Escalate complex technical issues to specialized internal teams for advanced troubleshooting
• Assist in kiosk setup, deployment, testing, and configuration to ensure proper system operation
• Coordinate with hotel operations, IT teams, and vendors during troubleshooting to facilitate effective issue resolution
• Maintain accurate documentation of incidents, resolutions, and support activities for knowledge sharing and audit purposes
• Communicate professionally with customers to ensure high satisfaction and clear understanding of support processes

Required competencies and certifications

• Basic understanding of computer hardware, networking, and Windows systems
• Strong troubleshooting and problem-solving skills applied to technical support scenarios
• Effective communication and interpersonal skills to engage with customers and internal teams
• Ability to work independently and collaboratively within a team environment
• Willingness to travel onsite to hotels as required for support and maintenance

Preferred competencies and qualifications

• Experience supporting kiosks or hotel technology solutions
• Basic understanding of hotel systems or Property Management Systems (PMS)
• Familiarity with remote support tools for efficient issue diagnosis and resolution
• Basic knowledge of networking concepts including IP, router, Wi-Fi, and VLAN

Other Information

Working Arrangement

• Hybrid working environment combining remote and onsite hotel support
• May require after-office-hours support during critical situations

Why Join Trevo

• Be part of a fast-growing hospitality technology company
• Exposure to innovative self check-in and automation solutions
• Opportunity to work with well-known hotel brands
• Career growth and learning opportunities in hospitality tech
• Collaborative and dynamic working environment

Field Service Engineer

Overview

We are seeking a hands-on and technically competent Field Service Engineer to support production, installation, commissioning, testing, and maintenance activities for marine and industrial systems. The successful candidate will work closely with customers, project teams, and internal stakeholders to ensure projects are completed safely, efficiently, and in accordance with quality standards and technical requirements.

Key Responsibilities

Field Service & Technical Support

• Carry out production, servicing, repairs, installation, Factory Acceptance Tests (FAT), field construction activities, plant commissioning, sea trials, and inspections of customer-supplied equipment.
• Perform troubleshooting, maintenance, and technical support for installed systems and equipment.
• Ensure all work is executed in accordance with technical specifications, installation manuals, and acceptance criteria.

Project Execution

• Coordinate site activities and liaise with customers regarding installation requirements, including hot work, welding, carpentry, cabling, and other site-related activities.
• Support project execution by requisitioning required equipment, materials, and tools.
• Assist engineers and project teams in preparing technical drawings, designs, and documentation based on customer requirements.
• Identify and communicate additional customer requirements or project scope changes to management.

Quality, Safety & Compliance

• Maintain accurate project documentation and ensure compliance with ISO standards and company procedures.
• Prepare and adhere to Job Safety Analysis (JSA), Work Method Statements (WMS), Permit-to-Work (PTW), and other safety requirements.
• Identify, document, and report quality issues relating to products, services, or installation activities.
• Ensure proper handling, calibration, and usage of inspection, measuring, and testing equipment.

Continuous Improvement

• Assist in developing and improving field support processes across all product lines.
• Support process improvement initiatives to enhance operational efficiency and service quality.
• Perform additional duties as assigned by Managers and Engineers.

Requirements

Qualifications

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Marine Engineering, Mechatronics, or a related technical discipline.
• Relevant experience in field service, commissioning, installation, maintenance, or marine/offshore engineering environments is preferred.

Skills & Competencies

• Strong technical troubleshooting and problem-solving abilities.
• Ability to read and interpret engineering drawings and technical documentation.
• Familiarity with FAT, SAT, commissioning, and inspection procedures.
• Knowledge of ISO documentation, Job Safety Analysis (JSA), Work Method Statements (WMS), and Permit-to-Work systems.
• Good communication and customer-facing skills.
• Ability to work independently and as part of a multidisciplinary team.
• Willingness to travel and work offshore, onboard vessels, or at customer sites when required.

Preferred Experience

• Marine, offshore, oil & gas, shipyard, industrial automation, or engineering services experience.
• Experience with sea trials, vessel commissioning, and onboard installation projects.
• Familiarity with electrical, mechanical, hydraulic, or control systems.

What We Offer

• Exposure to challenging marine and industrial projects.
• Opportunities for technical development and career progression.
• Dynamic and hands-on working environment.
• Competitive salary, allowances, and benefits package.