Total 165 customer experience manager job vacancies in Administrative / Clerical category

Job Requirements :

• Chinese Female, aged 35 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3500 to 45000
• 5 working days a week (no Overtime is required)

Job Description:

• Assisting the department Manager & Senior Manager, facilitating planning, coordination & implementing strategies
• Oversee and ensure the efficiency of day-to-day operations of the Distribution Department 
• Supervising, managing and motivating team members to achieve KPI targets, with a high standard of performance, good teamwork, effective communication, consistent positive result, and continuous improvement
• Delegating tasks and setting deadlines.
• Extensive administrative duties for Distribution Department such as preparing reports, correspondences & maintaining confidential records and files
• Ensuring company and department guidelines & policies are followed
• Providing training & coaching to team members
• Setting up objectives to boost department productivity
• Ensuring that goals and objectives are met
• Managing members’ complaints and resolving their issues
• Attend to department matters and enquiries
• Perform any other job/functions as needed

Job Requirement:

• Bachelor's Degree in any related or similar field
• Excellent leadership & interpersonal skills, able to deal with all levels of people
• Minimum 3 years of proven work experience as a team leader, assistant manager, supervisor or similar role
• Strong verbal & written communication skills
• Ability to plan and organize
• Strong problem-solving skills
• Excellent multi-tasking skills
• Experience in evaluating staff
• Good time-management skill
• Ability to work well under pressure & constant deadlines
• Able to communicate in English and Bahasa Malaysia. The ability to communicate in Mandarin is an added advantage
• Computer literate with good computer skills and proficient in Microsoft Office

Perks & Benefits

• Attractive salary package (commensurate with experience)
• EPF, SOCSO & EIS contributions
• Medical benefits (where applicable)
• Annual leave and Medical Leave
• Training and development opportunities
• Career growth within the organization
• Staff engagement activities and company events
• Exposure to the music and entertainment industry
• Supportive and collaborative working environment
• Increment & Bonus (according to KPI's)

i) 協助處理所有日常行政工作，包括道路稅、許可證、保險續約、檢驗等；

ii)協助簽發採購訂單；

iii) 根據發票和系統核對到貨訂單；

iv) 更新並跟進所有機器的保養和維護日期；

五）協助辦理外籍勞工許可證續約；

六）執行管理階層不時指派的任務。

福利待遇

• 休閒著裝要求

Responsibilities

• Support general administrative tasks and daily operations to ensure smooth workflow.
• Maintain accurate and up-to-date records of service providers and clients in the system.
• Prepare, issue, and input data for invoices with precision and timeliness.
• Organize, manage, and maintain paperwork and documents related to claims and site progress, ensuring everything is properly filed.
• Monitor and follow up on work orders and progress reports, providing updates as needed.
• Assist in handling various formalities, including paperwork related to claims.
• Undertake any other duties or ad hoc tasks assigned by the supervisor to support team objectives.

Requirements:

• Minimum Diploma or equivalent
• Possess at least 1 year of relevant experience. Candidates who have no experience but willing to pursue a career in corporate insurance operations are welcomed.
• Able to work independently and a good team player
• Able to multi-task and meet deadlines

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Responsibilities

• Support general administrative tasks and daily operations to ensure smooth workflow.
• Maintain accurate and up-to-date records of service providers and clients in the system.
• Prepare, issue, and input data for invoices with precision and timeliness.
• Organize, manage, and maintain paperwork and documents related to claims and site progress, ensuring everything is properly filed.
• Monitor and follow up on work orders and progress reports, providing updates as needed.
• Assist in handling various formalities, including paperwork related to claims.
• Undertake any other duties or ad hoc tasks assigned by the supervisor to support team objectives.

Requirements:

• Minimum Diploma or equivalent
• Possess at least 1 year of relevant experience. Candidates who have no experience but willing to pursue a career in corporate insurance operations are welcomed.
• Able to work independently and a good team player
• Able to multi-task and meet deadlines

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Admin Assistant(Customer Service)

Full Time or Part Time

Job Description:

- Front desk support

- Data entry of information

- Computer literate

- Provide administrative and customer service support to ensure the smooth daily operations of the car workshop.

- Attend to customer enquiries, schedule service appointments, prepare invoices and quotations, maintain customer records coordinate with technicians on job progress and update customers on vehicle service status.

- Handle phone calls, emails and walk-in customers while delivering professional and friendly customer service.

- Assist with general office administration and ensure accurate documentation of workshop activities.

Working Hours: 9am-6pm (Mon-Fri)

9am-3pm (Sat) Alternate

Responsibilities

• Support general administrative tasks and daily operations to ensure smooth workflow.
• Maintain accurate and up-to-date records of service providers and clients in the system.
• Prepare, issue, and input data for invoices with precision and timeliness.
• Organize, manage, and maintain paperwork and documents related to claims and site progress, ensuring everything is properly filed.
• Monitor and follow up on work orders and progress reports, providing updates as needed.
• Assist in handling various formalities, including paperwork related to claims.
• Undertake any other duties or ad hoc tasks assigned by the supervisor to support team objectives.

Requirements:

• Minimum Diploma or equivalent
• Possess at least 1 year of relevant experience. Candidates who have no experience but willing to pursue a career in corporate insurance operations are welcomed.
• Able to work independently and a good team player
• Able to multi-task and meet deadlines

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Personal Assistant cum Driver (Teaching Experience Preferred)

Salary: SGD 4,500 – 5,500+ (commensurate with experience)

Location: Woodleigh

Work Schedule: 6 days per week

Job Responsibilities

Chauffeur a secondary school student to and from school and other activities

Supervise homework completion and study routines

Provide academic guidance and encourage positive learning habits

Coordinate daily schedules and appointments

Provide general personal and administrative support when required

Accompany the family on overseas trips during school holidays when required

Ensure the student's safety and well-being at all times

Requirements

Bachelor's Degree or equivalent qualification

Valid Singapore Class 3 Driving Licence with a good driving record

Teaching, tutoring, childcare, or student mentoring experience will be highly advantageous

Strong communication and interpersonal skills

Responsible, patient, trustworthy, and well-organised

Comfortable working with teenagers

Able to travel overseas during school holidays when required

Benefits

Competitive salary package of SGD 4,500 – 5,500+

Stable long-term employment

Supportive and respectful working environment

Opportunity for overseas travel during school holidays


Employment Agency Disclosure

EA Personnel Name: ZOE ZHANG ZIJUN

EA Registration No.: R23116173

EA Licence No.: 13C6639

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

Civica is looking for Library Assistants who are passionate about promoting good reading habits among students in Singapore.

A day in the life…

• Ensure efficient processing and circulation of resources to students and other library patrons.
• Shelve library materials and read shelves in accordance with recognized library standards i.e., DDC for school libraries
• Catalogue and process new materials promptly to have them ready for borrowing
• Creation of promotional materials and displays to support the school curriculum and library programmes
• Conduct library programmes and activities
• Generate regular reports on loans, overdue items, fines and other collection-related statistics
• Assist library patrons with queries
• Ensure good housekeeping in the library, including tidying the library and maintaining clear and accurate shelf signages to assist patrons in locating materials.
• Follow-up with students and staff on overdue, damaged and/or lost books
• Work with the stakeholders to manage damaged and/or lost books. This includes withdrawing, repairing or reconditioning library materials.
• Stocktaking and weeding of library materials

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• 4 GCE ‘O’ level passes, including English
• Good interpersonal and communication skills
• Enjoy interacting with students and teachers
• Familiar with Microsoft Word, Excel and Powerpoint
• Open to learning to operate the Library System, with training provided
• Comfortable working independently
• Stooping, bending, lifting and reaching is required for the picking up and shelving of books.

Training will be provided. Apply now and our recruiting team will connect with you to share more details!

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction.

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning – there are heaps of opportunities to enable you to grow and be your best.

Apply for this job - Become part of something special

Do you see yourself in this role? If so then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

Job Scope:

• Tactful handling of phone calls and call-in enquiries
• Handling of queries and requests from superiors and colleagues
• Faxing, filing, scanning and photocopying of documents
• Provision of administrative support to the department
• Any other ad-hoc administrative duties as assigned

Requirements

• Minimum GCE A Levels / Diploma in any discipline
• Preferably with prior admin and customer service experiences
• On Job Training provided
• Able to start work upon short notice
• Able to commit for 3 months or 6 months and above

Interested candidates, please send your resume to wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R1761665

Job Summary

This role provides administrative and customer service support, including managing systems, handling mail and courier coordination, and responding to customer enquiries while ensuring timely follow-up and case routing. It also supports day-to-day operations by maintaining records and assisting internal processes.

Responsibilities

• Provide administrative support, including maintaining systems, managing access/roles, and updating records
• Assist with coordination of corporate gifts and billing contact updates
• Prepare and manage outgoing mail (local and overseas)
• Coordinate courier pickups and deliveries, ensuring timely completion and proper tracking
• Provide customer service support by responding to enquiries across service channels within service standards
• Handle enquiries, provide clarifications, and route or escalate cases to relevant teams when required

Requirements

• Minimum GCE ‘O’ Level
• Prior customer service or administrative experience is an advantageGood verbal and written communication skills
• Basic computer skills (e.g. Microsoft Office, Excel) and able to learn new systems

Other Information

• Location: Buona Vista
• Working Schedule: Mon - Thu (8.30am – 6pm/9-630pm), Fri (830am – 530pm/9-6pm)
• Salary: $2,650

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Job Scope:

• Tactful handling of phone calls and call-in enquiries
• Handling of queries and requests from superiors and colleagues
• Faxing, filing, scanning and photocopying of documents
• Provision of administrative support to the department
• Any other ad-hoc administrative duties as assigned

Requirements

• Minimum GCE A Levels / Diploma in any discipline
• Preferably with prior admin and customer service experiences
• On Job Training provided
• Able to start work upon short notice
• Able to commit for 3 months or 6 months and above

Interested candidates, please send your resume to wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R1761665

About the Company

Global insurance provider offering innovative financial protection solutions.

About the Job

• Perform high-volume data entry and extraction from various insurance documents.

• Transfer physical and digital information into the central database system accurately.

• Verify the consistency of records to maintain high data integrity.

• Assist with administrative filing and documentation tasks as required.

• Identify and report any discrepancies found within the source files.

Skills and Requirements

• Meticulous attention to detail and a high level of accuracy.

• Ability to handle repetitive tasks with efficiency.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

PersonalFinancial Services

Wedesign and provide products and services that empower our customers to enjoygreater banking convenience while they extract more value from their money. Inparticular, we are focused on promoting and developing healthy saving andinvestment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skillsand Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative

Education

• Minimum a recognized degree/diploma in a relevant field

Job Description

· Develop and implement administrative strategies that align with overall project goals and company objectives.

· Lead, mentor, and evaluate the project document control team, ensuring accurate, timely, and organized handling of all project documentation.

· Foster a culture of continuous improvement and strategic thinking to actively enhance document control team performance and project success.

· Support schedule and manage Document Controllers’ leave to ensure uninterrupted project operations and timely document submissions and provide on-site coverage when necessary.

· Develop and implement standardized document control procedures and systems across all projects to ensure consistency and compliance.

· Manage and maintain project documentation systems to ensure accuracy, accessibility, and compliance with company policies, regulatory requirements, quality standards, and audit guidelines.

· Monitor and control budgets related to project administration and document control to ensure cost efficiency and alignment with financial guidelines.

· Oversee the procurement of office supplies, equipment, and services necessary for project execution to ensure operational readiness and uninterrupted workflow.

· Drive continuous improvement initiatives for document management systems and administrative processes to enhance efficiency, accuracy, and compliance across project operations.

· Identify potential risks impacting administrative operations and develop mitigation and contingency plans to minimize disruptions and ensure business continuity.

· Oversee special projects involving administrative support for the project teams such as kick-off meetings, team bonding activities, and other team events—to foster collaboration and support team engagement.

· Prepare consolidated reports on document control status and administrative progress to provide senior management with accurate insights into informed decision-making.

· Develop communication plans to keep all stakeholders informed of administrative updates, project milestones, and potential risk factors, ensuring transparency and proactive issue management.

· Establish and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of project administration activities.

· Prepare periodic reports and presentations for senior management and project stakeholders highlighting administrative performance and strategic initiatives.

· Manage Document Controller site onboarding, attendance tracking, and related coordination for project teams to facilitate effective workforce management and ensure compliance with company policies.

· Perform additional duties as assigned to support the effective and efficient operation of the project team.

Job Requirements

· Minimum of Diploma in Civil Engineering, Construction Management, Architecture, or a related field.

· At least 10-year professional Document Control experience with at least 5-year experience in leading a team.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Ability to work independently and as part of a team.