Total 3,886 security analyst job vacancies

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Are you ready to lead security strategy and operational excellence across SingHub and the APAC region while helping protect people, assets, and business continuity?

Bring your security leadership expertise to the LEGO Group and drive strategy, resilience, and operational excellence across SingHub and APAC in a role that protects people, assets, and business continuity.

Core Responsibilities

• Lead and drive the overall security strategy, governance, and operational excellence for SingHub and APAC offices, ensuring alignment with Global Security priorities, regional business objectives, and evolving risk landscapes.

• Act as the senior security advisor and trusted business partner to regional leadership, providing strategic guidance on security risks, crisis management, business continuity, executive protection, and organizational resilience.

• Provide leadership and oversight for all regional security operations, ensuring consistent standards, effective risk mitigation, high-quality service delivery, and scalable security solutions across offices and hub environments.

• Lead regional crisis and emergency management preparedness, including planning, exercises, incident coordination, executive communications, and support for Regional Crisis Support Teams during critical events.

• Drive the development and implementation of regional security programs, policies, standards, and roadmaps to strengthen operational resilience, compliance, and security maturity across APAC.

• Build and maintain strong partnerships with regional stakeholders, global security teams, external agencies, landlords, vendors, and service providers to ensure effective collaboration and integrated security support.

• Champion a strong security culture through leadership engagement, awareness programs, coaching, and strategic communication, ensuring security is embedded in daily operations and business decision-making.

• Lead, mentor, and develop regional security resources and capabilities while driving continuous improvement, digitalization, data-driven performance management, and operational efficiency across security services.

Play your part in our team succeeding

The Global Security Organization (GSO) protects people and assets across the LEGO Group. Its primary role is to ensure business continuity by protecting the company and employees from critical security incidents, enabling efficient incident response, and preventing physical leaks and theft of intellectual property and other critical assets. This also includes the safety aspects of events, travel security, and risk assessments.

As part of this organisation, the Singapore/APAC Senior Security Manager supports the Security Director (Vietnam & APAC) on security matters across the APAC region, excluding China, to enable the business to deliver on its growth ambitions. The role helps keep security high on the agenda across the company and connects security priorities to the broader LEGO strategy, with focus areas including investigation and confidentiality, crisis management support, security infrastructure and project management, property protection, people and event protection, and risk management.

Do you have what it takes?

• Bachelor’s degree or equivalent relevant academic background in risk management, corporate security, legal, manufacturing, engineering, IT, or a related field.

• Progressive experience in a corporate security function, ideally with hands-on leadership experience and exposure to manufacturing environments.

• Strong exposure to physical and systems security, supply chain security, crisis management, investigations, and risk-based decision-making.

• Proven ability to work within global standards while adapting to local regulatory requirements in complex, multicultural environments.

• Strong stakeholder management, communication, negotiation, and coaching capabilities, combined with a collaborative mindset.

• Strategic thinking with strong operational execution, high integrity, discretion, and resilience.

• Experience with access control and CCTV systems, preferably Genetec.

• Advanced English is required; Mandarin Chinese is preferred as the role will require support across APAC region.

• Professional certifications such as CPP or PSP, ISO knowledge, and willingness to travel are advantageous.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Technology and Information Security Manager to oversee both hotel technology operations and corporate information security initiatives.

This role combines operational IT leadership with regional security governance and project management responsibilities. Focuses on supporting Paradox Singapore's technology infrastructure and day-to-day operations, while dedicated to corporate governance, information security, and enterprise-wide technology projects.

Responsibilities:

Property Cybersecurity & Data Defense

• Endpoint & Perimeter Security: Manage, monitor, and maintain 100% deployment coverage of Endpoint Detection and Response (EDR) agents across all local property workstations, front-desk pods, and back-office servers.
• Network Segmentation: Enforce and regularly audit the absolute logical isolation of guest networks (Guest Wi-Fi, In-room IPTV) from secure administrative and corporate data environments.
• Human Firewall Development: Design and execute localized scam-awareness briefings, phishing simulations, and mandatory cybersecurity onboarding training tailored specifically for high-risk frontline hotel staff.
• PDPA Compliance & Data Protection: Act as the on-site IT operational champion for the Singapore Personal Data Protection Act (PDPA). Ensure that the information collection, processing, storage, and disposal of PII strictly adhere to PDPA obligations.

Local IT Project Management & Execution

• Project Lifecycle Management: Lead the end-to-end delivery (initiation, scoping, procurement, implementation, and closeout) of local property-level technology upgrades, such as Opera Cloud POS, Document Management Systems (DMS) or PMS Integration refreshes.
• Change Control & User Acceptance Testing (UAT): Coordinate with local department heads to design UAT workflows and schedule maintenance windows, ensuring zero disruption to guest services and operational downtime during system cutovers.

Daily Operations & Systems Support

• Core Systems Escalation (L2): Act as the ultimate on-site escalation layer for critical hospitality hardware and software, including the Property Management System (PMS), POS platforms, and secure payment processing gateways.
• Business Continuity: Manage local IT operational expenditure (OPEX), verify the automated integrity of daily localized server and cloud backups, and maintain disaster recovery readiness

Enterprise Project Management & Architecture

• Tenant Unification & Consolidation: Serve as the Lead Regional Project Manager orchestrating the multi-phase consolidation of disparate property email domains and assets into a unified enterprise Microsoft 365 tenant environment.
• Identity Boundary Engineering: Design, build, and maintain a secure multi-site Active Directory forest architecture mapping out secure connections between regional property domains.
• Strategic Roadmap Delivery: Champion and execute infrastructure and security milestones aligned with the group’s overarching 5-year IT Strategic Roadmap.

Corporate Security Governance & Risk Management

• Vulnerability Orchestration: Manage group-wide enterprise network vulnerability scanning protocols. Schedule regular external and internal scans across all regional properties and hold local teams accountable to strict remediation timelines.
• Forcepoint DLP Administration & Oversight: Engineer, deploy, and manage the Forcepoint Data Loss Prevention (DLP) enterprise architecture across all regional property and corporate endpoints. Design and enforce centralized DLP rules, discovery policies, and data classification tags to monitor and prevent unauthorized exfiltration of sensitive guest and corporate data via email, web channels, USB, or cloud storage.
• Global PCI-DSS & PDPA Alignment: Point of contact for external security auditors. and reporting to demonstrate continuous, audit-ready compliance with global PCI-DSS standards and localized data privacy laws (such as Singapore's PDPA).
• Incident Response Playbooks: Standardize and update corporate Incident Response plans and business continuity guidelines. Logs from SIEM can be used to discover threats and incident consoles to triage, investigate, and mitigate potential internal data leaks or brand-level digital crises.
• Vendor Risk Management: Conduct rigorous security architecture reviews and data privacy assessments on all third-party APIs, hospitality booking engines, and enterprise software platforms before approving group-wide deployment.

Technical AI Safeguards & Governance

• Understand and lead Risk Governance & SaaS Management,
• Track data tier classifications, vendor SOC 2 compliance, and geographic data hosting locations.
• Establish and manage a centralized ERM (Enterprise Risk Management) SaaS registry and automated vetting workflow to catalog, risk-score, and govern all group-wide AI models, autonomous agents, and SaaS vendors before regional deployment.
• Established the policies used to build, monitor, and regulate AI models. Its goal is to ensure AI technologies remain safe, transparent, unbiased, and compliant with laws

Local Policy Localization & Operationalization

• Localized Policy Standards: Translate corporate IT blueprints into operational reality by authoring localized standard operating procedures (SOPs)

Corporate IT Policy Architecture & Global Governance

• Provide support to the Global Director, Information and Technology for policy review and audit compliance: the annual review and revision cycle of all corporate IT security policies, modifying standards based on shifting threat landscapes, emerging technologies (like Agentic AI), and global hospitality audit requirements (PCI-DSS)

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

The Intelligence Analyst- Northeast Asia, assigned to one of Pinkerton’s largest global clients, will respond promptly to intelligence information requests, integrating contextual data to prepare various intelligence products. While maintaining situational awareness through regional geopolitical and security updates, the Analyst reviews diagnostic tools to support tasks, ensuring verified information is disseminated to client stakeholders effectively. 

Please apply directly at:
https://careers-pinkerton.icims.com/jobs/2818/intelligence-analyst--northeast-asia/job

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Monitor, detect, analyze, and advise the client on regional adverse conditions, including civil unrest, crime, environmental hazards, and terrorism.
• Plan, research, and write regular analytical reports delivering actionable insights and provide high-quality and value-driven results.
• Actively monitor regional security incidents to determine potential impact and maintain an awareness of regional strategic trends.
• Collect, analyze, and interpret complex data with a strong understanding and application of analytical techniques.
• Conduct strategic analysis on large data sets, including metrics, physical security trends, aggregate incidents, and crime statistics.
• Identify gaps in current analysis products and develop new solutions, methodologies, and products to help improve reporting, especially in data-driven analysis.
• Support business continuity, crisis, and security management teams during incidents and crises.
• Support colleagues if needed, including conducting peer reviews
• All other duties, as assigned.

Qualifications

Master's degree or higher with five years of professional intelligence experience in relevant sector, including government and/or law enforcement.

• Subject-matter expertise of the Northeast Asia region (Greater China, Japan, & South Korea).
• Able to produce strategic intelligence reports, threat assessments, and tailored analysis.
• Effective understanding of principal geopolitical risks and how they affect the private sector.
• Attentive to detail and accuracy.
• Able to carry out responsibilities with little supervision.
• Able to collect, organize, and analyze complex data with a strong understanding and application of analytical techniques.
• Serve as an effective team member.
• Able to develop strong relationships within a complex environment and across multiple time zones.
• Able to manage multiple projects simultaneously with competing priorities and deadlines.
• Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Travel, as required.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

About the role

We are seeking a Salesforce Data Analyst to support large-scale system integration projects involving Salesforce and multiple external systems.

You will start by assisting in data mapping and integration work between Salesforce and APIs (e.g. MuleSoft), gaining hands‑on exposure to how data flows across systems. This includes understanding Salesforce data models, integration payloads, and transformation logic.

You will also support testing activities (SIT/UAT) and work closely with experienced consultants across Salesforce, integration, and functional teams.

Over time, this role can evolve into a Business Analyst or Developer track, depending on project needs and your interests.

This role is suited for individuals who are detail-oriented, structured, and proactive, and who are interested in understanding how enterprise systems connect and operate end‑to‑end.

Responsibilities

Data Mapping & Integration Support

• Work closely with functional, integration (MuleSoft) and data migration teams to support end‑to‑end delivery.
• Assist in mapping data between Salesforce objects and external systems via APIs.
• Analyse field definitions, data structures, and relationships across systems.
• Support the documentation of data templates, mappings, transformation logic and integration requirements.
• Work with senior consultants to clarify data inconsistencies, edge cases, and validation rules.
• Review API payloads (JSON/XML) to understand how data is exchanged between systems.
• Perform data patching when required.
• Maintain clear and well-structured documentation such as data mapping sheets, integration specifications (functional level), test scenarios and results.

Requirements & Functional Support

• Support requirement discussions with business and functional teams to understand data-related needs.
• Assist in documenting simple user stories, process flows, and data-related requirements.
• Translate business requirements into structured data or integration-related inputs.

Testing & Quality Assurance

• Support requirement discussions with business and functional teams to understand data-related needs.
• Assist in documenting simple user stories, process flows, and data-related requirements.
• Translate business requirements into structured data or integration-related inputs.

Requirements

Must have skills and experience

• Interest in data, systems, or integration work.
• Strong attention to detail and ability to work with structured information.
• Ability to analyse and compare data across different sources.
• Good logical thinking and problem-solving skills.
• Able to follow through on tasks and track details consistently.
• Comfortable working with multiple teams and stakeholders.

Good to have

• Basic understanding of databases, data structures, or APIs.
• Familiarity with JSON, XML, or Excel-based data mapping.
• Exposure (academic or internship) to system integration, business analysis, or testing.
• Interest in Salesforce, cloud platforms, integration or enterprise systems.

Ways of working

• Work collaboratively within an agile, sprint-based build delivery environment.
• Learn by supporting senior consultants.
• Take ownership of assigned data mapping and testing tasks, ensuring accuracy and completeness.
• Communicate proactively on progress, issues, and dependencies.
• Be comfortable working with detailed, structured tasks that require consistency and attention.

Success measures

• Produce accurate and complete data mapping documentation with minimal supervision.
• Understand Salesforce data models and basic integration flows.
• Support testing cycles with minimal errors in data validation.
• Proactively follow up on issues and close assigned tasks.
• Communicate clearly and build working relationships across teams.
• Demonstrate reliability, attention to detail, and ownership in day‑to‑day work.

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Knowledge and experience in the following technological areas will be advantageous:

o J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers.

o .NET based application development, including thick client C# application development

o Understanding of event-based architecture and microservices

o CI/CD practices and tools

o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration Clearance Gates.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.
• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications.
• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies
• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.

Main Responsibilities:

• Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party
• Negotiate effectively to pursue collections of outstanding demurrages and claims escalation
• Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively
• Record demurrage and claims and ensure compliance with electronic filing process
• Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders
• Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary
• Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery
• Evaluate validity of claims and take initiative to stay updated on new rulings, new clauses, how Charter party provisions are changing, etc. through seminars and relevant industry events

Requirements:

• Minimum 5 years of relevant working experience in the Tanker or Oil & Gas Trading industry.
• Strong understanding of the various charter parties, commercial contracts, laytime and demurrage provisions and the terminology associated with the petroleum industry.
• Strong understanding of all time-related and post-deal claims.
• Strong analytical and communication skills Self-motivated, Positive minded, Resolution focused.
• Good knowledge of Shipping Operations and/or Law.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

• Minimum 2 years of experience in an EDI Analyst or related role.

• Basic understanding of EDI standards, particularly UN/EDIFACT.

• Basic knowledge of EDI communication protocols such as SFTP, and AS2.

• Experience in the Shipping or Logistics industry is an advantage.

• Hands-on experience with IBM ITX (IBM Transformation Extender) is a plus.

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operational systems and business processes within a large-scale attractions and entertainment environment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across attractions-related applications and platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate operational needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between operations users and technical teams

Operations Systems Support

• Support attractions operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support ticketing, guest operations, scheduling, access control, or related operational workflows
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support system testing, deployment, and post-implementation activities
• Participate in defect analysis, root cause investigation, and incident resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support training and knowledge transfer activities for business users

Stakeholder Management

• Coordinate with operations teams, vendors, and internal IT stakeholders
• Provide regular updates on project progress, risks, and operational issues
• Support continuous improvement initiatives across attractions operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and business applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in attractions, hospitality, entertainment, or large-scale operations environments
• Exposure to ticketing, access management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job scopes

• Pro-active partnering role as a trusted financial advisor to the businesses to resolve strategic and operational challenges.
• Perform month end close processes to ensure accuracy and completeness of our financials.
• Preparation of financial performance reports and insightful commentaries to track and drive business performance and enable strategic and operational decisions.
• Preparation of financial reports and presentations for senior management and stakeholders.
• Ownership and accountability for timeliness, data accuracy and process adaptation as needed in delivery of various Regional Reporting data sets and reports to various stakeholders.
• Participation in cross functional project work to help drive the strategic agenda.

Job requirement

• Bachelor’s Degree in Finance, Accountancy or in any related majors.
• At least 2-3 years of relevant experience in preparing financial reports.
• Good to have experience in Banking.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Data Analytics

• Spearhead the design and execution of end-to-end data analytics strategies.
• Develop and manage automated data pipelines and ETL workflows.
• Perform data cleaning, preprocessing, and validation to maintain high data accuracy and integrity.
• Utilize advanced statistical and data mining techniques to analyze extensive healthcare datasets.
• Build and maintain interactive dashboards with user-friendly visualizations tailored for non-technical stakeholders.
• Deliver in-depth analytics to support clinical research and quality improvement projects, especially in areas like chronic disease management (e.g., diabetes, kidney disease, asthma).
• Create predictive models and deploy machine learning solutions, including large language models (LLMs).
• Collaborate with clinical teams to integrate Patient-Reported Outcome Measures (PROMs) into existing care processes.
• Work closely with GTO and AIO teams to improve data visibility and accessibility.
• Design and apply LLM-based solutions to streamline and optimize patient care pathways.

Data Quality & Monitoring

• Conduct regular validation to ensure the integrity and consistency of datasets.
• Detect and interpret key trends, patterns, and insights from healthcare data.
• Establish and maintain robust data quality assurance and validation protocols.
• Generate and present clear, data-driven reports and visualizations to stakeholders.
• Ensure all data visualizations are user-centric and accessible to non-technical users.
• Liaise with cross-functional teams to gather and address their specific data requirements.

Data Governance & Protection

• Implement stringent data security policies and access controls.
• Supervise data standardization and quality management initiatives.
• Ensure adherence to data privacy laws such as PDPA and HBRA.
• Develop secure protocols for safe data exchange and collaborative access.
• Promote ethical AI usage and ensure responsible deployment of LLM technologies.

Key Requirements

• Bachelor’s degree in a quantitative field (e.g., Computer Science, Data Analytics, Statistics)
• Minimum of 2 years’ experience in healthcare analytics or a similar field.
• Strong programming skills in Python, R, and SQL.
• Hands-on experience with data visualization platforms such as Tableau, Power BI, or TIBCO Spotfire.
• Proficiency with cloud analytics environments, especially Databricks.
• Solid foundation in statistical methods, including predictive modeling, A/B testing, and time-series analysis.
• Skilled in deploying and fine-tuning AI/ML models, including LLMs, within healthcare contexts.
• Experience working with cloud providers, particularly AWS.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience using modern web frameworks such as Streamlit, NextJS, and TypeScript.
• Proficient in REST API development using frameworks like FastAPI.
• Understanding of database design, with hands-on experience using tools like SQLAlchemy.
• Capable of working with large and complex datasets.
• Proficient in using Git for version control and collaborative coding.
• Strong grasp of CI/CD pipelines and DevSecOps best practices.
• Knowledge of medical terminology and healthcare IT systems.
• Demonstrated ability to manage stakeholders and drive successful project outcomes.
• Excellent analytical thinking and problem-solving capabilities.
• Effective communicator with strong presentation, writing, and interpersonal skills.
• Highly detail-oriented, with a commitment to accurate data handling and analysis.
• Able to convert business challenges into technical data solutions.
• Team-oriented, proactive, and capable of thriving under time constraints.
• Comfortable working both independently and collaboratively in dynamic environments.

To apply, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973