Total 3,411 operations advisor job vacancies

Job Description & Requirements

Purpose of position

This is a challenging role that supports AMEA business functions and processes with applied analytics. Your role will be to investigate key business problems, discover insights and recommend improvement actions through data mining, statistical analysis and data visualization techniques. Next to that you will support other business functions and strategic projects with finding and understanding data, user training and coaching.

Areas of responsibility

1 - Data analysis: Support key AMEA business processes with applied analytics

• Identify what data is needed, available and relevant to the problem
• Design and develop strategic methods for data collection and analysis
• Integrate and prepare datasets; build and evaluate data models
• Explore and analyze data using statistical and visualization techniques
• Define and describe common business metrics and KPI's
• Summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways, both verbally and visually
• Document and publish analyses so that others may reproduce and learn from prior work

2 – Project support: Support key AMEA business strategies with analytics solutions

• Provide analytical and subject matter expertise for the development of analytics solutions needed to support main business strategies and initiatives
• Work with peers in Business Intelligence, Data Management and Data Science to develop and provide solutions
• Support the development of technical analytics solutions by communicating business requirements and providing subject matter expertise
• Build plans; ensure work progress; identify and report success measures
• Prepare and present progress reports and outcomes to stakeholders

3 - Training and development: training solutions for analytical tools and techniques

• Conduct or support training sessions and provide coaching to analysts in business functions and other key user groups in AMEA

To be successful in this role, you will need:

• Education: A Bachelor’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies or similar discipline.
• Experience: 8 years practical, applied analytics experience in any industry
• Applied analytical skills, including statistical knowledge; data modeling and visualization using modern BI/Analytics tools

· Good communication skills, including the ability to tell compelling stories with data

· A good understanding of fundamental business principles and problems and the ability to constantly and independently ask questions, find answers, and learn

• Professional skills: project management; influencing & persuasion; judgement & decision making; leadership; planning & organizing.
• SAFe Agile certification is a plus
• Fluency in written and spoken English

• Provide day-to-day HR operational support including HR documentation, record maintenance, document filing, and process coordination.
• Prepare and maintain accurate audit ready related HR operational reports and dashboards on a weekly, monthly, quarterly, and annual basis
• Ensure training and communication processes comply with internal policies and data privacy requirements.
• Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
• Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements. 
• Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
• Maintain proper records of approved grants, claims status, levy balance/utilisation, and related correspondence.
• Serve as the point of contact for HRD Corp administrative matters and support internal audits or compliance checks related to training grants and levy-funded programs.
• Provide periodic updates to management on levy utilisation, claim status, approved training budgets, and opportunities to optimise available training support. HRD Corp positions levy-funded training as a way for employers to access training and development support and improve workforce capability.
• Identify opportunities to improve operational efficiency, employee experience, and communication effectiveness.
• Support additional HR operational projects/tasks as assigned.

Company Overview

We are a Singapore-based food and beverage manufacturer supplying products to business customers. We seek an experienced, responsible and organised Admin & Operations Assistant to support daily admin, operations, procurement, invoicing, and coordination tasks.

Job Summary

Support daily administration, operations, procurement, documentation, invoicing, and coordination with customers and suppliers in a hands-on SME environment. Open to locals, Malaysians and Work Permit holders.

Responsibilities

• Perform general administrative duties including filing, data entry, document preparation, and record keeping to maintain accurate company records
• Prepare, update, and maintain company documents, forms, templates, and internal records for operational efficiency
• Assist with licence renewals, compliance documents, insurance records, and other administrative requirements to ensure regulatory adherence
• Coordinate communication and information flow between internal staff and external parties to support smooth operations
• Assist with preparing invoices, delivery orders, quotations, customer records, and related sales documents to support sales operations
• Support order processing and follow up with customers to resolve issues and track pending payments and outstanding matters
• Collaborate with sales, production, delivery, and accounts/admin teams to ensure proper documentation and coordination
• Assist procurement activities by liaising with suppliers on quotations, orders, delivery schedules, and documentation to maintain supply chain accuracy
• Maintain supplier and purchase records to ensure up-to-date procurement information
• Follow up on supplier issues to resolve delivery or quality concerns promptly
• Support daily operational coordination between production, delivery, admin, and management to facilitate workflow
• Assist in arranging product lab testing and maintaining related records for quality assurance
• Coordinate delivery schedules, driver matters, and customer delivery requirements to ensure timely shipments
• Assist with urgent operational issues as they arise to maintain business continuity
• Support HR and staff administration by maintaining staff records, tracking leave, schedules, and coordinating manpower arrangements
• Use email, spreadsheets, messaging platforms, and digital tools daily to perform administrative and operational tasks efficiently
• Apply AI tools where appropriate to improve productivity, draft documents, organise information, and support administrative work

Preferred competencies and qualifications

• Prior experience in administration, operations, procurement, customer service, invoicing, or F&B/manufacturing environments
• Ability to communicate effectively in English and Mandarin to liaise with customers, suppliers, and staff
• Comfort with basic computer tasks including email, spreadsheets, and digital tools
• Familiarity with AI tools to enhance work efficiency
• Responsible, organised, detail-oriented, and eager to learn
• Ability to work effectively in a fast-paced SME environment
• Willingness to handle practical tasks and ad hoc duties as needed
• Reliable and responsible with strong organisational skills for documents and follow-ups
• Comfortable communicating with customers, suppliers, and colleagues
• Quick learner with adaptability to support admin and operations
• Proficient in using digital tools and AI to improve work efficiency

Other Information

Salary will be commensurate with experience and eligibility. Interested applicants may submit their resume including current/last drawn salary, expected salary, earliest start date, relevant experience, and work pass status if applicable.

Responsibilities

- Overseeing and ensuring smooth dispatch of parcels on time

- Supervise, train and oversee delivery drivers on collection of parcels

- Supervise, train and manage warehouse sorters

- Plan and manage warehouse space

- Ensure and implement SOPs required

Requirements

- Diploma in Supply Chain Management / Logistics or any related field

- 2 years relevant experience

- Strong communication skills

- Strong organizational skills

- High problem solving skills that will be required when faced with day to day obstacles during planning

- Able to adapt to new applications/technologies required to perform daily task

D MART LOGISTICS PTE. LTD. is seeking a Logistics Operations Coordinator to support daily logistics operations and delivery coordination.

Responsibilities:

• Coordinate daily delivery schedules and logistics operations.

• Monitor drivers and ensure timely deliveries.

• Liaise with customers and service providers.

• Prepare operational reports and maintain records.

• Handle route planning and delivery tracking.

• Resolve operational issues and customer enquiries.

• Ensure compliance with company procedures and service standards.

• Support business growth and logistics efficiency initiatives.

Requirements:

• Diploma or Degree qualification.

• Minimum 3 years of logistics, operations or coordination experience.

• Good communication and problem-solving skills.

• Proficient in Microsoft Office applications.

• Able to work independently and as part of a team.

Salary: SGD 6,000 to SGD 7,000 per month

Company Overview

The client operates in Singapore, specializing in managing business operations across procurement, production, sales, logistics, and customer support within SME environments.

Job Summary

Lead and coordinate daily business operations to optimize procurement, sales, logistics, administration, and staff management. Drive improvements in sales growth, cost efficiency, and operational processes while ensuring compliance and quality standards.

Responsibilities

• Oversee daily operations across procurement, production coordination, sales, administration, logistics, and customer support to ensure seamless business functioning
• Identify operational bottlenecks, cost leakages, and inefficiencies, then develop and implement plans to improve sales, reduce costs, and enhance margins
• Collaborate with directors and staff to maintain smooth day-to-day operations and resolve urgent operational issues promptly
• Coordinate procurement activities by liaising with suppliers on pricing, delivery schedules, payment terms, product availability, and quality to secure cost-effective supplies
• Monitor procurement costs and maintain accurate supplier records and documentation for audit and compliance purposes
• Support sales operations by managing customer follow-ups, quotations, order coordination, and resolving customer service issues to enhance customer satisfaction
• Analyze customer complaints, pricing matters, and pending follow-ups to identify opportunities for sales growth and improved profitability
• Oversee invoicing, administrative workflows, document filing, and internal records to maintain operational accuracy and compliance
• Coordinate with accounts and administrative staff on payments, receivables, supplier invoices, and related documentation to ensure timely financial processing
• Review and approve operational and administrative matters within company approval limits to maintain control and accountability
• Manage licence renewals, regulatory compliance documents, insurance, and coordinate product lab testing to uphold quality and legal standards
• Maintain records related to food safety, quality control, customer requirements, and supplier documentation, liaising with external laboratories, service providers, contractors, and authorities as needed
• Coordinate staff schedules, leave management, manpower allocation, and basic HR administration to optimize workforce deployment
• Support staff supervision, task allocation, and performance follow-up to foster accountability and productivity
• Provide operational coverage during manpower shortages and handle urgent staffing issues to maintain business continuity
• Organize delivery arrangements, driver schedules, and customer delivery requirements to ensure timely and accurate order fulfillment
• Address ad hoc operational challenges and ensure customer commitments are met consistently

Required competencies and certifications

• Strong command of English and Mandarin to effectively communicate with customers, suppliers, and staff
• Proficiency in digital tools, spreadsheets, email, messaging platforms, and AI tools to enhance work efficiency
• Strong problem-solving skills to manage practical, ground-level operational issues
• Ability to work hands-on in an SME environment, managing multiple operational functions
• Effective communication, coordination, and people-management skills to lead teams and liaise with stakeholders
• Commercial awareness with a focus on cost control, sales growth, and operational improvements
• Responsible, organized, proactive, and able to perform under pressure

Preferred competencies and qualifications

• Experience in F&B, food manufacturing, food distribution, FMCG, wholesale, logistics, procurement, or SME operations
• Hands-on approach to solving ground-level problems independently
• Ability to organize and improve disorganized processes
• Maturity in managing staff, suppliers, customers, and urgent operational issues
• Comfortable working in a family-owned SME environment
• Capability to use AI and digital tools to boost productivity
• Self-driven with strong ownership mentality

About the Role

CIO Office is seeking a highly motivated and versatile Manager to drive strategic operations, organisational effectiveness, staff engagement and key transformation initiatives.

The role serves as a key partner to the CIO Office leadership team in supporting the planning, coordination and execution of strategic initiatives, organisational operations, vendor management, workforce planning, learning and engagement programmes, and special projects.

The successful candidate will be comfortable working in a dynamic environment, engaging stakeholders across different levels of the organisation, managing multiple priorities and driving outcomes with minimal supervision.

Key Responsibilities

1. Advisory and Insight Vendor Management

• Drive strategies to maximise the value of research and advisory services for staff and leadership.

• Lead end-to-end vendor management lifecycle from requirements gathering, procurement coordination, tender evaluations, contract negotiations, renewals and vendor performance management.

• Analyse utilisation metrics and effectiveness of advisory subscriptions and recommend improvements to maximise organisational value.

• Evaluate and drive opportunities to enhance insights and advisory capabilities through emerging technologies, including GenAI-enabled tools and platforms.

2. CIO Office Organisational Planning

• Manage CIO Office in planning activities, ensuring operational excellence by maintaining accurate organizational structures, headcount tracking, and manpower data for senior leadership reporting.

• Manage audit readiness and coordination for the CIO Office, serving as the point of contact for internal/external audits (e.g., AGO, IA), streamlining the collection of audit trails, and tracking the closure of findings.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage the allocation and administration of staff integration funds.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage Secretariat operations for key governance platform overseeing agenda curation, stakeholder coordination, and tracking of action items.

3. Digital Workplace and Knowledge Management

• Drive enhancement of division collaboration platforms, intranet team portal and shared repositories to drive a seamless digital workplace experience.

• Design and continuously improve CIO Office onboarding programmes and knowledge structures to accelerate time-to-productivity for new joiners in the CIO Office.

4. Strategic Projects and Innovation

• Lead ad-hoc strategic tasks and special assignments as required to support fluid CIO Office priorities in a dynamic environment.

• Proactively evaluate and champion the adoption of emerging tools and productivity solutions to optimise team workflows and operational efficiency.

Qualifications and Experience

• Degree in any discipline.

• Relevant experience in strategy, operations, programme management, PMO, corporate planning, organisational development, consulting or related functions.

• Experience supporting senior leadership and managing organisation-wide initiatives will be advantageous.

• Experience managing vendors, procurement processes, contracts or advisory service subscriptions will be advantageous.

Skills and Competencies

• Strong stakeholder management skills with the ability to engage and influence stakeholders across different levels of the organisation.

• Strong project management, planning and organisational skills.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and critical-thinking abilities.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Ability to navigate ambiguity and drive outcomes with minimal supervision.

• Comfortable working with diverse stakeholders and coordinating across teams to achieve organisational outcomes.

Preferred Attributes

• Experience in public sector, corporate planning, project/ programme management offices, strategy, consulting, operations or transformation roles.

• Strong interest in emerging technologies, including GenAI and digital workplace solutions.

• Familiarity with knowledge management, organisational development or workforce enablement initiatives.

• Experience developing business scenarios, testing approaches or user evaluation frameworks for digital products will be advantageous.

Expected Behaviour

Ownership and Delivery

• Takes ownership of assigned workstreams and drives them to successful completion with minimal supervision.

• Anticipates issues, escalates risks appropriately and proposes practical solutions.

• Demonstrates sound judgement when managing competing priorities and stakeholder expectations.

• Continuously seeks opportunities to improve processes and operational effectiveness.

Strategic Thinking

• Understands organisational priorities and aligns work accordingly.

• Uses data, insights and stakeholder feedback to inform recommendations and decision-making.

• Identifies opportunities to maximise value from investments, programmes and partnerships.

• Adapts effectively to changing priorities and emerging organisational needs.

Collaboration and Influence

• Builds trusted working relationships across teams and stakeholders.

• Works collaboratively across organisational boundaries to achieve shared outcomes.

• Communicates clearly and effectively with stakeholders at different levels.

• Shares knowledge and lessons learnt to strengthen team effectiveness.

Learning and Growth

• Demonstrates curiosity and willingness to explore new ideas, technologies and ways of working.

• Takes initiative to learn and apply new skills relevant to organisational priorities.

• Contributes positively to team culture through openness, professionalism and continuous improvement.

Additional Information

We welcome candidates from diverse professional backgrounds, including public sector, consulting, programme management, corporate planning, operations and transformation functions.

Contract Duration: 01/08/2026 (Can be earlier) to 31/07/2027 (~1 year)

Working Arrangements: 42 hours per week

Salary: Up to $11,940

Location: Punggol / Pasir Panjang (to be advised after confirmation)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Job Summary

Key Responsibilities

• Develop and execute sales strategies to acquire new clients through multiple channels and grow revenue for our commercial system software and workforce solutions.
• Lead client discovery sessions to understand business needs, operational challenges, and workforce requirements.
• Effectively communicate the company’s value proposition through proposals, presentations, product demos, and negotiations.
• Manage and respond to tenders, RFQs, and RFPs, providing commercial and technical input throughout the bid process.
• Monitor competitors, industry trends, and customer needs to refine sales strategies and solution offerings.
• Prepare regular reports on sales performance, pipeline, forecasts, and market insights.
• Gather and document technical and business requirements, working closely with theproduct and development teams to design cost-effective solutions.
• Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase solution value.
• Provide input on solution architecture, implementation approach, and best practices.
• Plan and execute system testing and UAT to obtain customer sign-off on technical requirements.
• Provide user experience and business insights to guide ongoing productenhancements.
• Guide new clients and platform members through registration, system onboarding, job requirements, payment processes, and benefits administration.
• Conduct interviews and assessments of prospective applicants, covering job responsibilities, grooming standards, salary, and benefits.
• Develop and maintain strong relationships with existing clients to ensure satisfaction, retention, and repeat business.
• Act as a key point of contact post-sales to support implementation, operational issues, and service optimisation.
• Mentor and guide junior sales, business development, or operations staff where applicable.
• Any other adhoc task assigned by Reporting Manager

Requirements / Qualifications

• Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems.
• Strong product management experience or background, with the ability to translate technical features into business value.
• Excellent understanding of casual labour management systems or HR/workforce software is highly preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple priorities, and drive results.
• Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.

About YY Circle

YY Circle is Singapore's leading AI-driven workforce and lifestyle ecosystem, connecting businesses with a large network of flexible workers through technology-enabled staffing solutions. As part of YY Group Holding Limited (NASDAQ: YYGH), we leverage AI, automation, and workforce technology to help businesses address labor shortages while creating income opportunities for workers.

As we enter our next phase of growth, we are seeking an entrepreneurial and commercially driven Head of Operations (F&B) to lead and scale our Singapore operations.

The Opportunity

This is a rare executive leadership opportunity for a high-performing operator who thrives in fast-growth environments. You will have full ownership of Singapore's business performance, including revenue growth, operational excellence, enterprise sales, marketplace expansion, and profitability.

Reporting directly to the Group Board, you will play a critical role in shaping the future of one of Singapore's leading workforce technology platforms.

Key Responsibilities:

Strategic Leadership & P&L Management

•      Take full ownership of the Singapore business unit's profit and loss performance.

•      Develop and execute strategic growth initiatives to drive revenue, market share, and profitability.

•      Identify new business opportunities and expansion strategies within the workforce and staffing ecosystem.

•      Build and manage annual business plans, budgets, and growth forecasts.

Enterprise Sales & Business Development

•      Lead enterprise client acquisition efforts across hospitality, F&B, retail, events, logistics, and other key sectors.

•      Secure long-term strategic partnerships and high-volume staffing contracts.

•      Build and maintain strong relationships with senior corporate stakeholders and decision-makers.

•      Improve fulfilment rates, service quality, and operational efficiency.

•      Drive worker acquisition, retention, and engagement initiatives.

•      Leverage data analytics to improve marketplace liquidity and customer experience.

Compliance & Governance

•      Ensure compliance with Singapore employment regulations, MOM requirements, CPF obligations, and labor laws.

•      Implement strong operational controls and governance frameworks.

•      Oversee risk management, reporting, and regulatory compliance activities.

Product & Ecosystem Expansion

•      Support adoption of new platform services and monetization initiatives.

•      Collaborate with technology and product teams to improve platform capabilities.

•      Drive growth of AI-enabled workforce solutions and emerging digital service offerings.

Requirements:

Experience:

•      Minimum 7 years of leadership experience in high-growth technology, staffing, marketplace, logistics, or platform-based business.

•      Proven experience managing P&L responsibility and scaling business operations.

•      Track record of driving revenue growth, profitability, and operational excellence.

Industry Knowledge:

•      Strong understanding of Singapore's workforce, staffing, hospitality, retail, or platform economy sectors.

•      Established networks within Singapore's corporate ecosystem is highly advantageous.

•      Familiarity with gig economy, on-demand workforce, or marketplace business models preferred.

Leadership Competencies

•      Entrepreneurial mindset with strong commercial acumen.

•      Strategic thinker with hands-on execution capability.

•      Excellent stakeholder management and negotiation skills.

•      Strong analytical, operational, and problem-solving abilities.

•      Ability to lead cross-functional teams in a fast-paced environment.

What We Offer

•      Executive leadership role with significant autonomy and decision-making authority.

•      Opportunity to lead and scale a market-leading technology platform.

•      Competitive executive compensation package.

•      Performance-based profit-sharing incentives.

•      Long-term equity participation linked to business performance milestones.

•      Direct exposure to a NASDAQ-listed parent company and regional expansion opportunities.

•      Opportunity to shape the future of AI-enabled workforce and staffing solutions.

Job Highlights

• Located at Kent Ridge
• 5 Days Work Week
• AWS, VB, Yearly Increment
• Up to $4,000

Overview

Job Summary

Join a dynamic healthcare environment and play a key role in supporting operating theatre operations through billing administration, procurement coordination, inventory management, and operational support.

Responsibilities

Billing & Charging Administration

• Verify daily surgical charges to ensure accuracy and timely interfacing with billing systems.
• Follow up with vendors, nursing staff, clinicians, and relevant stakeholders on charging matters.
• Liaise with patients and internal departments on billing-related enquiries.
• Maintain and update charge forms and charge codes within corporate systems.

Procurement & Inventory Management

• Support the procurement of operational and capital expenditure items, including medical supplies, equipment, and services.
• Coordinate the end-to-end procurement process, including obtaining quotations, raising purchase requests, arranging deliveries, and processing invoices and delivery orders.
• Work closely with internal departments and vendors on inventory management activities.
• Monitor inventory consumption, contract balances, and procurement requirements.
• Track utilisation of operational and capital expenditure budgets within the assigned area.
• Manage and maintain office supplies inventory.

Operations & Administrative Support

• Assist with staff roster administration and preparation of operating theatre schedules.
• Support the handling and follow-up of patient feedback when required.
• Manage staff locker assignments and administration.
• Compile operational statistics and reports to support process improvement initiatives.
• Conduct regular inventory checks of supplies and consumables.
• Provide general administrative support and perform other duties as assigned.

Requirements

• Diploma qualification from a recognised institution.
• Minimum 2 years of administrative, operations support, or clerical experience.
• Experience in healthcare, hospital, or clinical environments will be advantageous.
• Proficient in Microsoft Office applications.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks effectively.
• Detail-oriented with strong organisational and problem-solving skills.
• Proactive, adaptable, and able to thrive in a fast-paced environment.
• Service-oriented with a strong commitment to customer and stakeholder support.
• Demonstrates accountability, sound judgement, and a positive attitude.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg

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Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCICareer Services Pte Ltd)

We are hiring Executive, GI Operations (Receipting) to be outsourced to our clients

Responsibilities:

• Respond to phone and email enquiries from customer care teams, intermediaries, and internal stakeholders
• Ensure timely and accurate receipting of payments across all payment modes
• Support system enhancements and User Acceptance Testing (UAT) to improve operational efficiency and effectiveness
• Process GI product-related GIRO collections and recurring credit card payments
• Perform credit card charging for General Insurance (GI) products
• Conduct account reconciliations and payment allocations
• Resolve customer enquiries and issues relating to their accounts
• Ensure timely clearance of unreconciled premium collections reflected in bank statements and statements of account
• Build and maintain strong working relationships with internal and external stakeholders
• Support administrative tasks and ad hoc assignments as required
• Undertake additional duties assigned by management
• Relevant finance or accounting experience would be an added advantage.
• Experience in accounts reconciliation, receipting, or operations support would be an added advantage.

Others:
Location: Raffles Place
Working hours: 8.30am– 5.30pm (1 hour lunch break)
Salary: up to $4500
Role involves regular communication with customers via phone and email

Interested applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Duration: 3 months (Extendable to 1 year)

Location: City Hall 

Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities:

• Support outreach and engagement activities to increase public participation.
• Coordinate with stakeholders, partners, and internal teams on programmes and events.
• Assist in planning and executing roadshows, events, and community activities.
• Handle customer enquiries and support helpdesk operations.
• Prepare reports, maintain records, and provide administrative support.
• Support operational improvements and other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Business, Communications, Marketing, Events, or related fields.
• Strong communication and interpersonal skills.
• Experience in customer service, stakeholder engagement, events, or operations support is an advantage.
• Organised, detail-oriented, and proficient in Microsoft Office.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management