Total 3 Full-time job vacancies in Surat, Gujarat

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you'll love this role as IT Helpdesk Engineer

The Enterprise IT Helpdesk team is the backbone of our technical support, passionately committed to ensuring the organisation operates seamlessly. As the central point of contact, they swiftly address incidents, handle requests with precision, and proactively assist users to reduce downtime and boost productivity.

As a valued member of our team, you will have the opportunity to:

1. Strive for operational excellence:

Consistently meet key productivity and quality targets related to colleague experience, compliance, and operational standards set by your line manager. This includes areas like utilisation, attendance, and workload. You’ll also play an important role in contributing to knowledge sharing and continuous improvement efforts in line with your manager’s expectations.

2. Achieve your personal goals:

Work towards and successfully reach the SMART objectives set by your line manager using the Civica performance management framework, helping you grow and succeed in your role.

3. Promote continuous improvement:

Provide helpful feedback to improve existing knowledge management materials, suggest new content or enhancements, and when requested by your line manager, create new knowledge management articles. Feel encouraged to share your innovative ideas to improve policies, processes, procedures, and our day-to-day operations.

What you will bring to be successful in this role

• Proven experience working in a direct customer-facing environment
• Proficiency in the Microsoft/M365 Application Suite, including Exchange, Teams, SharePoint, SQL Server, Intune, and related applications
• Familiarity with and experience working within the frameworks of ISO 27001 and ISO 20000 standards
• Comprehensive knowledge of Microsoft Server and Client Operating Systems
• Solid understanding of network principles and networking technologies
• Experience in managing Anti-Virus solutions
• Skills in FTP Administration
• Expertise in Active Directory management
• Knowledge of various Backup Technologies
• Experience with File Server and Share Administration
• Familiarity with Microsoft Azure platform
• Working knowledge of Linux, Unix, and MacOS operating systems

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

REVIVER is seeking a dedicated and skilled Medical Interpreter to join our dynamic team within the Medical Practice industry. As a Medical Interpreter at REVIVER, you will play a critical role in facilitating clear communication between healthcare providers and patients who speak different languages. Your expertise will ensure accurate and sensitive interpretation of medical terminology, patient information, and treatment instructions, thereby contributing to high-quality patient care and improved health outcomes. This position requires not only linguistic proficiency but also a deep understanding of cultural nuances and medical protocols to bridge potential communication gaps. The ideal candidate will be compassionate, detail-oriented, and able to handle confidential information with the utmost discretion. At REVIVER, we value diversity, inclusivity, and professionalism, and we are committed to creating an environment where every patient feels understood and respected. If you have a passion for languages and healthcare and possess the ability to work in fast-paced, high-pressure environments, you will find this role to be both challenging and rewarding. Join REVIVER and be part of a team dedicated to making healthcare accessible and effective for all patients regardless of their language background.

Responsibilities

• Interpret spoken and written medical information accurately and impartially between patients and healthcare providers.
• Attend medical appointments, consultations, and procedures to provide real-time interpretation services.
• Ensure confidentiality and professional ethics are maintained at all times in accordance with healthcare regulations.
• Clarify and explain medical terminology and procedures to patients and healthcare teams as needed.
• Assist in the translation of medical documents and patient education materials when required.
• Collaborate with healthcare staff to improve communication strategies and patient understanding.
• Maintain up-to-date knowledge of medical terminology, healthcare policies, and interpreting best practices.

• Fluency in English and at least one additional language either (Vietnamese / Ukrainian / Cantonese ) with strong verbal and written communication skills.
• Proven experience as a medical interpreter or in a related role within the healthcare industry.
• Comprehensive understanding of medical terminology, procedures, and confidentiality standards.
• Certification or accreditation as a medical interpreter is highly preferred.
• Exceptional interpersonal skills with the ability to handle sensitive situations professionally and empathetically.
• Strong problem-solving skills and the ability to work efficiently in high-pressure environments.
• Flexibility to work various shifts and attend medical appointments as required.

Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

• To identify, source and secure both long term and short-term pest control & prevention business opportunities.

• To develop new business opportunities within current and new customer bases in accordance with the sales strategy.

• To look after client retention by ensuring customers’ ongoing expectations is met.

• To manage day to day sales activities, including proposal, service agreement, and prospecting and market development.

• To support the service team by providing customer feedback.

• To develop good client relationships.

• To provide reports as per the requirement.

• To assist with debt collection

Do you have what it takes? If you want to be considered for this role you will need:

• Graduate or MBA Fresher with Good sales knowledge and communication skills

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.