Total 266 job vacancies in Subang, Selangor

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Main Responsibilities (Project 1) : 3PL Partnership Audit

1. Audit Documentation Management

• Collate, scan, and index all official correspondence (emails/letters) related to the audit.

2. Audit Calendar & Logistics

• Schedule and send reminders for audit team meetings and follow-up sessions with 3PL stakeholders.

3. NCR and Finding Log Admin

• Transfer handwritten/initial audit findings (Non-Conformance Reports - NCRs) into the master digital log.

Main Responsibilities (Project 2) : Integrated Management System (IMS) (ISO 9001, 45001, 14001)

1. Calendar Management

• Ensure manage calendar for all matters related IMS discussion.

2. Records Retention Tracking

• Conduct housekeeping of records, ensuring retention periods for QA/Safety/Environment records are tracked and met.

3. Compliance Register Admin

• Assist in updating the master list.

Main Responsibilities (Project 3) : CTO Audit

1. Audit Records Housekeeping

• Responsible for the end-to-end documentation management of all audit records: collating, scanning, and indexing the audit report, audit notification, audit evidence (site visit photos, checklists), and follow-up communication.

2. Calendar Management

• Manage the official audit calendar, scheduling key meetings, site visits, follow-up reviews, and internal prep sessions, ensuring zero conflicts.

3. Evidence Traceability

• Create and maintain a simplified matrix linking specific audit findings to the corresponding piece of stored evidence (e.g., linking a finding to a specific file path and document version).

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Pursuing or completed a Diploma/Degree in Business Administration, Logistics, Quality Management, or a field with a strong data/IT component.
• Proficiency in Google Office, Microsoft Office (Excel, Word), Intermediate-level Excel, strong organizational skills, and excellent attention to detail.
• Available for a minimum internship period of 6 months (6–12 months preferred).
• Good written and spoken English proficiency.
• Strong sense of responsibility, discipline, and work ethic.
• Willingness to learn and follow structured procedures.
• Ability to manage multiple basic tasks and timelines effectively.
• High attention to detail and accuracy.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

As a Compliance (Transaction Surveillance) Analyst, you will be performing live transaction screening and investigations to continually safeguard YouTrip’s reputation and customer funds.

You will:

• Analyze and review live transactions within SLA that were flagged, identify trends & patterns that may signify suspicious or fraudulent activities, with knowledge of regulatory expectations.
• Assess potential name hits against sanctions lists to determine the acceptance or rejection of the transaction. 
• Establish any fraudulent patterns/indicators that may indicate that the account is compromised and/or in relation to scam related typologies. 
• Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows. 
• Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation. 
• Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
• Escalate to the compliance team whenever required upon true hits and/or suspicion, with a clear report that describes the rationale of escalation and the impact of the hit. (i.e. sanctions concerns, AML concerns or Fraud Concerns)
• As the required coverage is Daily - weekend work will be required. 

You are:

• Compliance & Risk Enthusiast – you are passionate about developing a career in risk & compliance and are interested in the financial services or payment industry.
• Analytical & Detail-Oriented Thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
• Travel Enthusiast – you are a passionate traveller and understand the psychology of traveller, in particular when it comes to overseas spending behavior and its associated risks.
• Fearless Self-Starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale are logical and sound. You do not mind getting your hands dirty in order to get things done in tight timeline.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia boutique team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.

• You love APM Monaco
• Minimum of 1 year of working experience in luxury retail / fashion retail
• Track record of outstanding sales performance
• Able to manage store operation and visual merchandising independently
• Fluency in English, other languages would be a plus
• Teamwork spirit and proactive attitude
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: 1 Utama Shopping Centre
• Immediate availability is preferred

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.

• Growth Opportunities: We support your professional development.

• Collaborative Culture: Teamwork and open communication.

• Comprehensive Benefits: Paid time off and generous employee discounts.

Don't wait to join APM Monaco team. Apply now!

Act as point of contact from Operations to internal Client Ops and Customer Success Leaders commercial leaders (including the Country MD / external clients where applicable) to lead and drive the operational delivery of our client offering. Leads a team of country functional managers. 

Client Solutioning 

• Advocate" of Operations, to provide solutions that meet the client's needs and which are at the same time cost-effective and technically sustainable.
• Responsible for making decisions on behalf of operations for the country. 
• Has breadth of Operations E2E knowledge regarding the production processes and client knowledge to be able to handle discussions with client Ops in regard to possibilities and limitations of Nielsen solutions 
• Accountable for the agreed service level (quality, allocation of data) to be satisfied / surpassed, and the commitment to the client to be satisfied/ exceeded. 
• Drives Operation Processes with Quality and On time Delivery as per Global KPIs 
• Drives Standardization and Harmonization of processes across the region as per Global SOPs  
• Delivers on Global Productivity targets including RUN and other Global initiatives 

Team Management 

• Plans and controls resource allocation to optimize the “operations service” to clients 
• Manages initiatives to deliver efficiency and productivity to the company 
• Expected to coach and develop the team, monitor individual performances and identify talents or low performers 
• Acts as an escalation point for the country team and constantly reviews and assesses team's KPIs periodically 
• Meets clients to conduct client health check on operations 

Role Summary:

Leads end-to-end delivery of HRIS modules as a subject matter expert, manages complex client engagements, and mentors junior team members. May informally lead small project teams.

Key Responsibilities:

• Solution Design & Configuration: Lead requirements workshops and design functional solutions for complex scenarios. Configure HRIS modules ensuring adherence to best practices and optimization.
• Client Engagement: Manage day-to-day client relationships and act as a trusted advisor. Proactively identify and resolve project risks and client concerns.
• Quality Assurance: Oversee SIT and UAT cycles and ensure quality signoffs on deliverables. Review junior team members' configuration for accuracy and completeness.
• Mentoring & Knowledge Sharing: Guide and mentor Associate and Junior Consultants on the project. Document and share module best practices and lessons learned.

Functional Competency:

• Functional Knowledge: Independently applies cross-module knowledge.
• Solution Design: Designs scalable, integrated solution architectures.

Behavioural Competency:

• Consulting Skills: Guides clients through ambiguity and change.
• Problem Solving: Solves complex problems with strategic foresight.
• Client Orientation: Educates clients and proposes improvements aligned with goals.
• Stakeholder Management: Aligns stakeholders and manages expectations effectively.
• Attention to Detail: Producing consistently high-quality work with thorough checks.
• Task Ownership: Takes initiative, flags risks, and ensures timely delivery.
• Learning Agility: Seeks feedback, adapts quickly, and explores innovations.
• Change Attitude: Drives change with positive mindset and resilience.

• Bachelor's degree from a recognized institution.
• 4–7 years of HRIS experience; minimum 3 full-cycle implementations.
• Deep expertise in one or more HRIS modules (Core HR, Talent Acquisition, Talent Management, Payroll etc).
• Strong communication, leadership, and client management skills.
• Certifications: Workday Core HCM Certification (required).

Role Summary:

Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.

Key Responsibilities:

• Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices.
• Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required.
• Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.
• Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation.
• Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback.

Functional Competency:

• Requirement Gathering: Documents clear business needs during workshops with moderate guidance.
• Functional Expertise: Configuring and troubleshooting with growing confidence.

Behavioural Competency:

• Consulting Skills: Leads workshops and extracts insights from discussions.
• Communication: Conveys ideas clearly and keeps stakeholders informed.
• Task Ownership: Manages own responsibilities with minimal reminders.
• Attention to Detail: Reviewing work carefully, reducing avoidable mistakes.
• Client Orientation: Balances client requests with solution feasibility.
• Problem Solving: Analyzes root causes and proposes solutions for common issues.

• Bachelor's degree from a recognized institution.
• 2–4 years of HRIS Implementation / Support / End User experience.
• Hands-on experience in requirements gathering, configuration, testing, and UAT.
• Strong communication, problem-solving, and self-management skills.
• Certifications: Workday Core HCM Certification (required).

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validation  

Role Summary:

Owns end-to-end delivery of HRTech implementation projects, managing governance, client relationships, financials, and team performance to ensure successful outcomes. Carries mandatory team leadership accountability.

Key Responsibilities:

• Project Delivery Ownership: Lead end-to-end project delivery from initiation to formal closure. Manage scope, schedule, resources, financials, and quality standards.
• Client Relationship Management: Build and maintain strong relationships with client project sponsors and stakeholders. Lead executive project reviews and steer committee presentations.
• Risk & Escalation Governance: Proactively manage risks, issues, and escalations throughout the project. Develop mitigation strategies and lead resolution of critical blockers.
• Team Leadership: Lead and motivate cross-functional project teams. Coach junior project members and support their professional development. Conduct regular 1:1s and provide structured, actionable feedback.
• PMO Governance: Adhere to RA PMO standards and contribute to methodology improvements. Ensure all project documentation is complete, accurate, and audit ready.

Functional Competency:

• Program Execution: Drives execution for full programs and workstreams.
• Risk Management: Manages risk logs, conducts reviews, and prevents downstream issues.
• Scope Control: Negotiates delivery scope aligned with client strategy.
• Commercial Awareness: Monitors burn rate and tracks scope changes against budget.

Behavioural Competency:

• Task Ownership: Leads end-to-end delivery with accountability and foresight.
• Leadership: Inspires confidence and drives team performance.
• Client Relationship: Drives relationship depth and account understanding.
• Stakeholder Management: Influences outcomes through strategic engagement.
• Escalation Management: Prevents escalations through proactive risk handling.
• Problem Solving: Solves complex problems with strategic foresight.
• Attention to Detail: Producing consistently high-quality work with thorough checks.
• Change Attitude: Drives change with positive mindset and resilience.
• Team Leadership: Drives team performance and alignment.
• Mentoring: Coaches peers and guides best practices.
• People Development: Gives structured feedback and supports growth.

• Bachelor's degree: PMP or PRINCE2 Practitioner required.
• 7–10 years of project management experience in HRTech implementations.
• Proven track record of delivering large-scale software implementations.
• Strong leadership, communication, and financial management skills.
• Demonstrated people management and team development capability.
• Certifications: Product recommended Project Management Certification (preferred).

Role Summary:

Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.

Key Responsibilities:

• Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices.
• Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required.
• Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.
• Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation.
• Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback.

Functional Competency:

• Requirement Gathering: Documents clear business needs during workshops with moderate guidance.
• Functional Expertise: Configuring and troubleshooting with growing confidence.

Behavioural Competency:

• Consulting Skills: Leads workshops and extracts insights from discussions.
• Communication: Conveys ideas clearly and keeps stakeholders informed.
• Task Ownership: Manages own responsibilities with minimal reminders.
• Attention to Detail: Reviewing work carefully, reducing avoidable mistakes.
• Client Orientation: Balances client requests with solution feasibility.
• Problem Solving: Analyzes root causes and proposes solutions for common issues.

• Bachelor's degree from a recognized institution.
• 2–4 years of HRIS Implementation / Support / End User experience.
• Hands-on experience in requirements gathering, configuration, testing, and UAT.
• Strong communication, problem-solving, and self-management skills.
• Certifications: Workday Integration Certification (required).

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

.

KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

.

ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd (HQ)

Unit 8-1, Level 8, Tower 8, UOA Business Park, 

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.

(Connected to Subang LRT station)

Note: 3 months training at Pest Control branch before placement to HQ

Rentokil Initial (M) Sdn Bhd (Pest Control branch)

No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

Males and Females welcome 

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Job Description 

Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. 

Working Hours 

Shifts will be assigned each week during the following timeframes: 

Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm 

Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm 

Key Responsibilities 

• Be an ambassador of the Stranger Soccer brand at the games 

• Facilitate numerous football games around Kuala Lumpur & Selangor

• Ensure an OUTSTANDING game experience from start to finish 

• Be ready to step in and play, to cover for any no show players or Hosts 

• Report issues back to Operations Management 

• FUN outgoing personality 

• Understanding of and passion for football 

• Excellent people and communication skills 

• Previous experience in customer service is a plus 

To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there. 

In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
• Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
• Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Transportation Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Branches located at Seksyen U5 Shah Alam, Bayan Lepas, Butterworth, Ipoh, Kuantan and Malacca.

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and contractual bonus
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial Malaysia

Rentokil Initial (M) Sdn Bhd.  No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam