Total 1,159 job vacancies in Selangor

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.

WHAT YOU’LL DO 
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH 
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. 

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE 
We are looking for people with…

• Experience in customer service within fashion, retail, or similar fields.
• And people who are…
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

WHO WE ARE 
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. 

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. 

WHY YOU’LL LOVE WORKING HERE 

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. 
All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  

JOIN US 
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. 

Take the next step in your career together with us. The journey starts here. 

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 22 January 2026. Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.

This is an exciting opportunity for a motivated engineer to contribute to impactful Energy projects across global offices and continue developing their technical expertise in a supportive, high-performing team.

• Senior technical resource may serve as technical advisor for team
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Develops study and design procedures to facilitate high-quality cost-effective work by others.
• Participates in interdisciplinary review of project deliverables.
• Develop construction cost estimates and estimates of technical efforts for projects.
• Uses expertise in all steps of completing discipline component of PS&E package.
• Performs quality control review of design calculations or drawings.
• Prepares technical specification sections.
• Provides input to the development of engineering budget and schedule to meet requirements.

• Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement
• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Partner with business leaders to deliver strategic HR solutions aligned with business goals.
• Provide advisory support on HR matters including onboarding, performance, and exits.
• Collaborate with OD to drive the performance management and talent development.
• Collaborate with the TA team to support recruitment efforts and strengthen employer branding.
• Drive HR strategies including workforce planning, talent development, and organisational effectiveness.
• Lead employee engagement initiatives to foster a positive, performance-driven culture.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and compliance.
• Support manpower planning and ensure resource readiness to meet business demands.
• Collaborate with stakeholders on compensation & benefits benchmarking and reward strategies.
• Implement HR policies, programmes, and continuous improvement initiatives.
• Ensure compliance with company policies and local labour regulations.
• Analyse HR metrics and recommend improvements to enhance efficiency and effectiveness.
• Manage day-to-day HR operations by working closely with the HR Shared Services team.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

You will:

• Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels.
• Manage day-to-day social media operations, including content scheduling, caption writing, community management, and monitoring engagement trends.
• Drive community-building efforts, engaging users across platforms, supporting community conversations, and helping shape a strong user base for YouTrip.
• Assist in content creation, including drafting copy, coordinating with designers and creators, supporting basic photo/video shoots, and preparing assets for social, EDM, blog, and in-app content.
• Coordinate influencer and partnership activities, including liaising with creators, managing deliverables, and compiling performance results.
• Support marketing events and offline activations, handling logistics, vendor coordination, and on-ground execution.
• Conduct research and insights gathering, including competitor monitoring, trend spotting, and identifying cultural moments relevant to campaigns and community engagement.
• Prepare performance reports, tracking social analytics, campaign metrics, influencer outputs, and other key KPIs to support decision-making.
• Collaborate cross-functionally with Product, Data, Customer Support, and regional teams to ensure marketing initiatives remain aligned and well-executed.
• Support all ad-hoc related marketing tasks required by the Marketing Lead.

You are:

• A Budding Marketing Specialist (2–3 Years Experience): you have hands-on experience supporting marketing campaigns, managing social calendars, coordinating creators, and keeping multiple workstreams moving. You’re hungry to grow in a fast-paced, high-impact environment.
• Digitally Fluent: you’re comfortable navigating modern marketing tools including:

• Social & content: Instagram, TikTok, YouTube, Facebook
• Scheduling: Meta Business Suite, TikTok Ads Manager, or similar tools
• Creative: Canva (Figma/Adobe Illustrator/Photoshop is a bonus)
• Analytics: Google Analytics, Meta Insights, TikTok Analytics
• CRM: Mailchimp, or similar email campaign tools
• CMS: WordPress or similar website management platforms
• Community platforms: Telegram, WhatsApp, or similar community platforms

• A Creative Storyteller: you enjoy crafting content that’s visually engaging, trend-aware and tailored to relevant audiences. You understand what drives engagement and how to communicate with clarity and flair.
• A Meticulous Executor: you’re organised, detail-oriented, and reliable. You manage timelines well, track deliverables across campaigns, creators, and events, and take pride in getting things done right.
• A Collaborative Team Player: you work well with cross-functional teams (Product, CS, Data) and communicate clearly, proactively and respectfully.
• A Self-Starter with Hunger to Learn: you experiment, propose ideas, explore new tools, and never hesitate to roll up your sleeves. You’re excited to help build YouTrip’s presence in the market.
  

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

As our End User Computing (EUC) Engineer you’ll be responsible for the ongoing management and operational support of our EUC environment. Here you’ll ensure users have the necessary hardware, software, and support required to perform their roles. You’ll also be involved in maintaining the computing environment, managing endpoint devices and security, administering virtual desktop infrastructure (VDI), while providing remote support as needed.

Within this position, your scope will cover:

• Managing and maintaining client computing environments, including physical hardware and virtual desktops to optimise performance and uptime
• Providing technical support to end users, troubleshooting hardware, software, and network-related issues via remote and in-person assistance
• Responsible for delivering endpoint management, ensuring devices are properly configured, secure, and compliant with our policies
• Administer virtual desktop infrastructure (VDI) solutions
• Collaborate with IT support teams to diagnose and resolve complex technical issues affecting end users
• Manage device imaging, software deployment, patching, and updates to maintain security and performance standards
• Ensure proper documentation of hardware inventories, configurations, and support tickets to track assets and service history\\

Operational Core Responsibilities

1. Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.

2. Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third-party support schedules.

3. Provide on-site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.

4. Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.

5. Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.

6. Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc.

7. Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.

8. Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.

9. Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.

10. Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and regulatory best practices.

Department Support Roles

1. Mentor and coach Engineer and Technician to improve technical competencies, task ownership, and work quality. Lead by example in field behaviour and problem-solving approach.

2. Assist in onboarding new field staff, delivering training on safety, standard tasks, and use of checklists or mobile apps. Support cross-division technical sharing if required.

3. Identify recurring issues or workflow inefficiencies. Recommend updates to checklists, SOPs, or job plans based on field feedback and lessons learned.

4. Provide technical input and documentation support for equipment failure investigations, including photo records, test results, and historical data.

5. Participate in high-priority maintenance or rectification works across other divisions/regions upon assignment by HOD.

6. Maintain professional relationships with clients, address operational concerns, and follow up on technical issues with support from the Customer Service and Commercial teams.

7. Act as the regional technical focal point for assigned accounts, building trust through consistent performance and communication.

8. Support technical risk reviews and provide site inputs during pre-project assessments or inter-departmental coordination meetings.

• Bachelor’s degree in Electrical Engineering or equivalent from a recognized institution.
• Possess 3 years of experience in project management, construction, or operations & maintenance of rooftop solar PV system.
• Possess valid CIDB Green Card and Working at Height certification.
• Advance understanding of rooftop solar PV systems, including design, components, troubleshooting, and compliance with performance and safety standards.
• Good understanding in Job Method Statement, HIRARC preparation for high risk working environment.
• Ability to prepare preventive and corrective maintenance schedules, oversee field service teams, and ensure timely, quality execution aligned with SLAs.
• Clear written and verbal communication skills to coordinate with internal stakeholders and document maintenance results through accurate technical reports.
• Strong interpersonal and communication skills for mentoring, client engagement, and inter-departmental collaboration.
• Proven capability to lead and guide technicians and assistant engineers in daily operations, training, and field discipline.
• Demonstrates high accountability, professionalism, and readiness to take initiative under limited supervision.
• Ability to evaluate issues on-site and make appropriate technical and operational decisions with sound judgment and proper escalation when required.
• Familiarity with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and adherence to regulatory and internal safety standards.
• Commitment to following SOPs, maintenance operating standards (MOS), and company procedures consistently.

ABOUT YOUR ROLE

The overall responsibility of this position is to coordinate all aspects of Malaysia coaters planning, delivery, inventory control and planning process improvement.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Responsible for production scheduling and coordinating manufacturing activities to meet the requirements of both of the external and internal customers.

• Manage and control work in process, finished product and slow moving inventory for achieving KPIs.

• Resolves day to day issues with cross functional teams concerning scheduling and delivery problems.

• Align and manage with the operation team on the production and delivery constraints as well as flexibility for demand changes.

• Work with oversea DC planners and local customer service teams to gather the orders and ensure delivery on time and achieve service level targets.

• Review and confirm delivery date to Non Asean countries including the drop shipments orders.

• Manage demand and supply based on the S & OP capacity plan of all machines including limit raw material sometimes.

• Maintain the campaign schedule model and product family to optimize the change over, inventory and delivery due date.

• Support new development project, trial schedule, negotiating on constraints and ensure smooth transition to new items without old inventory left.

• Analyze data and make decisions on unforeseen issues as well as work with the team and the back up or contingency plan.

• Raise the difficulty and propose solutions to the supervisor, brainstorm and discuss the proposed solution.

• Maintain item data , appropriate records and prepare reports.

As an EUC Support Engineer at NEXTDC, you’ll provide L1/L2 technical support to our Technology team, resolving end-user IT issues. You will handle service tickets via phone, email, or in-person, escalate complex issues as needed, and assist with software installations, updates, and configurations. Here, you’ll also monitoring IT systems, identifying issues, maintaining documentation, and ensuring compliance with NEXTDC standards, with strong customer service and technical skills essential for minimising downtime

Within this position, your scope will cover:

• First-level technical support to users via phone, email, or in-person, including after-hours support as required
• Troubleshooting hardware and software issues on desktops, laptops, mobile devices, and other peripherals
• Onsite hands & feet support, where physically co-located to resolve technology hardware and software requests and issues, including for Teams meeting rooms and Audiovisual collaboration and presentation equipment
• Managing and resolving service requests and incidents within agreed service levels
• Documenting solutions and update knowledge base articles to assist with future troubleshooting
• Escalating complex issues to senior IT staff or external service providers as needed
• Setting up and configuring new hardware and software for users

 Part Time Sales Advisor ( IOI DAMANSARA  ) 

JOB DESCRIPTION​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

​

QUALIFICATIONS​

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.​

​

What you need to succeed:​

• Previous experience within retail, merchandising, and/or customer service.​

• Effective time management - being stress-resistant and good at prioritization.​

• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.​

• Being fashion knowledgeable and having a genuine interest in fashion trends.​

• Have a selling mindset with the ability to approach and fulfill customer needs.​

​

ADDITIONAL INFORMATION:​

This is a part-time position and will be based in ( Selangor, Malaysia )​

If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page. ​

​

Benefits​

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.​

​

Inclusion & Diversity​

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. ​

​

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. ​

​

Company Description​

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.​

About the Role

Responsible to lead and deliver the overall HR services, particularly in Payroll & Benefits services across the APAC countries under the Regional Shared Services Centre, focus on the internal client which includes managing critical service issues to resolution, liaising with countries HR Business Partners to ensure services meet required standards (inclusive of third party suppliers) and the ability to align to the business strategy in different countries within the SGS APAC region and imperatives to ensure the service delivery is in line with the requirements and expectations under the Service Level Agreement (SLAs).

Responsibilities

• Oversee the Payroll & Benefits functions / areas in the HR Shared Service Centre to ensure quality and efficiency of the services in line with the Service Level Agreement (SLAs) and fully comply to the related standard & legislation.
• Accountable for the timely delivery of the Payroll & Benefits services and processes, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as day-to-day liaison with different stakeholders in APAC countries.
• Establish and standardize work procedures and best practice across different countries to improve the efficiency of the shared service team.
• Ensure the necessary interface and infrastructures are in place to facilitate the services offer to the countries.
• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.
• Ensure the governance of the service operations, including managing the budget, schedule expenditures and cost effective measurements of the shared services.
• Carry out necessary standard and process audit to ensure the compliance and alignment of the HR practices across different countries legal requirements.
• Manage the shared service team and develop a high performance culture within the service centre.
• Analyse variances in operations and initiate gap / cost reduction as appropriate.
• Continue develop, implement and drive the new initiatives in HR services, including of process improvement, automation, resource management.
• Prepare activity, budget and performance activities reports to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.