Total 834 job vacancies in Kuala Lumpur Sentral

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description:

Our Clinical Operations team sits at the heart of service delivery, ensuring that our systems, processes, and providers operate efficiently and effectively across multiple markets. We are looking for a highly analytical and detail-oriented Clinical Operations Analyst to support operational excellence through reporting, process optimization, and workflow execution. 

If you enjoy working with data, solving operational challenges, and building scalable systems, we'd love to hear from you. 

The outcomes you will drive:

Performance 
Turn operational data into insights that help ThoughtFull scale smarter 

• Provide the visibility into operational and clinical performance for leaders to make informed decisions as we grow across markets. 

• Build and maintain data accuracy and reporting across systems that provides clear visibility to relevant stakeholders 

• Identify trends, risks, and opportunities through data analysis and validation 

• Monitor service levels and operational performance to support a high-quality user experience 

• Oversee incentivization schemes for a global provider network to enable best performance and care delivery  

People 
Become a trusted operational partner across the business 

• Work closely with teams across ThoughtFull to solve challenges, improve decision-making, and ensure operational excellence supports every stage of the user and provider journey. 

• Provide stakeholders with reliable operational insights and recommendations 

• Contribute to cross-functional initiatives that improve efficiency, quality, and scalability 

Process 
Build systems that enable high-quality care at scale 

• Design, improve, and execute efficient, reliable and scalable operational workflows that support providers and internal teams 

• Build and maintain automations that reduce manual work and improve consistency 

• Create and maintain clear documentation and SOPs that improve operational resilience 

Product 
Shape a seamless experience for providers and users 

• Bridge operational realities with product development to ensure our platform continues to support exceptional care delivery and a great user experience. 

• Contribute operational insights that improve product decisions and workflows 

• Support the successful rollout of new features, services, and operational processes 

• Validate operational readiness and identify opportunities to improve the provider and user experience 

Philosophy 
Build the operational engine behind ThoughtFull’s growth 

• Approach challenges with curiosity, accountability, and a solutions-oriented mindset 

• Champion operational excellence through accuracy, reliability, and continuous learning 

• Contribute to building systems and capabilities that support ThoughtFull’s long-term growth and impact

About You:

Qualifications: 

• Bachelor's degree in Business Administration, Operations Management, Data Analytics, Psychology, or a related field 

• Strong proficiency in Microsoft Excel, including formulas, data validation, and reporting  

• Excellent written and verbal communication skills in English  

• Strong attention to detail and ability to manage multiple tasks simultaneously 

Experience: 

• 1–3 years of experience in operations, customer operations, project coordination, data analysis, or a related role  

• Experience working with operational reports, dashboards, or data tracking processes  

• Experience supporting process execution, operational workflows, or administrative operations  

• Experience in digital health, SaaS, marketplace, or service-based environment preferred 

• Familiarity with HubSpot, Notion, Jira, Zendesk or similar operational platforms preferred  

• Analytical mindset with the ability to translate data into actionable insights  

• Strong problem-solving and troubleshooting skills  

• Detail-oriented, organized and able to prioritize competing deadlines  

• Comfortable working independently while collaborating across functions  
• Comfortable with the use of AI tools in daily tasks and workflows  

Basic Salary Range: MYR4,000 – MYR6,200?

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Strategic Business Partnering & Decision Support

• Commercial Co-Pilot: Serve as the embedded finance lead across all eCommerce commercial forums, providing real-time financial validation for new business opportunities, pricing strategies, and contract renewals.

• Scenario Modelling: Design and maintain complex What-If scenario models to evaluate the financial impact of network changes, fuel price fluctuations, and last-mile partner shifts on the eCommerce P&L.

• Stakeholder Influence: Challenge commercial assumptions with data-driven rigour, acting as the voice of financial discipline and ensuring that growth ambitions are anchored to profitability targets.

2. Advanced Margin & Profitability Analytics

• Granular Visibility: Architect and maintain dashboards providing granular Lane, Customer, and Product-level margin visibility, with accountability for identifying margin leaks such as unprofitable routes or high-churn accounts.
• Unit Economics: Conduct deep-dive analysis on key eCommerce unit economics including Cost per Bundle (CPB), Contribution Margin per KG, and Customer Acquisition Cost (CAC) versus Lifetime Value (LTV).
• Variance Narrative: Lead monthly Price-Volume-Mix variance analysis, moving beyond reporting the numbers to diagnosing the root causes of performance gaps and presenting a clear commercial narrative.

3. Dynamic Forecasting & Financial Planning

• Forecast Ownership: Own the bottom-up rolling forecast for the eCommerce vertical, maintaining a variance threshold of within ±10% through rigorous alignment with Sales and Operations stakeholders.
• Annual Budgeting: Contribute to the annual budgeting cycle by translating commercial targets into achievable financial milestones and quantifying the operational investments required to deliver them.
• Cash Flow; Balance Sheet Sync: Ensure that eCommerce growth projections are fully integrated with working capital requirements, maintaining tight alignment between the P&L forecast and balance sheet health.

4. Operational Excellence & Systems

• FP&A System Implementation: Act as the eCommerce subject matter expert during the deployment of the new FP&A system, ensuring the platform is configured to capture the unique nuances of eCommerce logistics data.
• Process Automation: Proactively identify and eliminate manual reporting bottlenecks by leveraging tools such as SQL, Power BI, or FP&A software, building toward a self-service reporting culture across

• Experience: 2-4 years in FP&A, ideally within Logistics, Airlines, FP&A or Supply Chain. Experience in a high-growth "LogTech" environment is a massive advantage.
• Technical Prowess: Advanced Excel: (Lookups, Sumifs, Pivot table, data table).
• Mindset: You move fast. You prefer an automated dashboard over a manual slide deck any day of the week. You are agile and has a good personality who is adaptable to changes.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Acclaro combines cultural and language expertise with AI technology to help brands grow their global presence, connect with customers, and mean something to them. As a trusted partner to some of the world’s biggest brands and fastest-growing global companies, our mission is to harness the powerful combination of human expertise and cutting-edge technology. We focus on putting brands into the heads, hearts, and hands of people everywhere. Our AI-powered business management and language platform ensures a faster time to market with measurable results, while our global team of language, country, and technology experts crafts localization strategies that empower our customers to succeed in any market.

Are you a senior localization professional with a flawless command of the tech domain and a proven track record of steering complex linguistic projects to success? We are seeking an experienced Language Lead (English to Simplified Chinese) to champion linguistic quality, govern terminology assets, and lead a distributed team of freelance translators for our premier IT and software localization pipelines, with a specific focus on UI/UX localization projects.

In this strategic role, you will act as the bridge between global project management teams and local linguistic resources. You will own the quality of the Simplified Chinese output for high-profile technology brands, ensuring all software UI, documentation, and digital assets are perfectly tailored to the Chinese market.

Position Overview

• Language Pair: English to Chinese (Simplified)
• Domain: IT and Software, UI/UX Localization
• Role: Language Lead
• Employment type: Freelance / Independent Contractor Partnership
• Location Restrictions: Must be based outside of China

Responsibilities

• Define, implement, and maintain rigorous quality standards for all English to Chinese (Simplified) localization streams with a focus on user interface (UI) and user experience (UX) content. Audit deliverables and manage the linguistic feedback loop.
• Author, update, and manage localized style guides, comprehensive IT glossaries, and Translation Memories (TMs) to enforce domain-specific consistency.
• Lead, mentor, and coordinate a remote team of freelance translators, editors, and LQA testers. Provide actionable linguistic feedback, onboarding training, and query resolution.
• Partner closely with global Project Managers, Engineering teams, and client stakeholders to optimize localization workflows, mitigate risks, and troubleshoot complex technical or linguistic challenges.
• Monitor, analyze, and report on resource performance, linguistic quality metrics, and project delivery timelines.

• Bachelor’s degree in Translation, Linguistics, or a related field.
• 5+ years of hands-on experience in UI/UX localization, software translation, or technical IT content., with at least 2+ years acting in a Language Lead, Reviewer, or LQA Specialist capacity.
• Native fluency in Chinese (Simplified) with an impeccable, professional command of source English. A deep sensitivity to local tech terminology vs. regional variants is mandatory.
• Must be currently living and working outside of Chinawith an established, reliable remote setup.
• Deep proficiency in advanced translation management systems and CAT tools (e.g., Trados Studio, Phrase, memoQ) alongside automated Quality Assurance tools (e.g., Xbench).
• Exceptional communication, organizational, and conflict-resolution skills, with a demonstrated ability to manage concurrent pipelines and tight release schedules.

• Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines.

• Long-Term Collaboration Opportunities: We aim to build lasting partnerships with our freelance linguists; successful candidates will become part of our preferred talent pool for ongoing, periodic project assignments.
• Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and global brand content.
• Elite Projects: Build your portfolio by working on software utilized by millions of global users daily.

As the world's largest research organization, NIQ is powered by talented creative scientists. Our Data Scientist Business Leaders come from diverse disciplines such as statistics, research methodology, mathematics, psychology, business, engineering, physics and demography. These professionals drive innovation, new product ideation, develops complex analysis and delivery of data insights to measure what consumers buy. The Job Responsibilities of a Data Science Intern: 

• Support the Data Science team in day-to-day activities, including data cleaning, validation, extraction, and basic analysis to resolve data queries.
• Collaborate with associates to develop new solutions, use cases, proof-of-concepts (POCs), and prototypes by exploring diverse datasets using tools such as Python.
• Assist in automating existing processes and developing enhancements, including proposing new data visualizations or improving current dashboards (e.g., Power BI).
• Build and maintain positive working relationships across teams, ensuring open communication and alignment to deliver against client expectations and satisfaction.
• Ensure adherence to company regional and global standards, compliance guidelines, and best practices at all times.
• Provide support for team initiatives and take on additional tasks or projects as assigned.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Financial Reporting & Consolidation

• Lead the monthly, quarterly, and annual consolidation of Group financial statements.
• Ensure accuracy, completeness, and timeliness of consolidated financial reporting.
• Review intercompany balances, eliminations, and reconciliation processes.
• Prepare Group-level management and statutory reporting packs.

Statutory & Bursa Reporting

• Coordinate reporting deliverables to the Bursa-listed parent company in accordance with reporting timelines and requirements.
• Ensure compliance with Financial Reporting Standards (FRS), applicable accounting standards, and regulatory requirements.
• Support preparation of annual reports, financial statements, and Board/Audit Committee papers.
• Monitor new accounting standards and assess their impact on the Group.

Audit & Compliance

• Serve as the primary liaison for external auditors and coordinate annual audit activities across entities.
• Ensure all audit schedules, supporting documents, and reconciliations are properly maintained.
• Drive resolution of audit findings and implementation of corrective actions.
• Strengthen internal controls and reporting governance frameworks.

Process Improvement & Business Partnership

• Collaborate with Finance Shared Services and business units to improve reporting processes, data quality, and reporting efficiency.
• Drive standardisation and automation of reporting templates and schedules.
• Support implementation or enhancement of ERP and reporting systems.
• Develop reporting dashboards and management insights to improve decision-making.

Additional Responsibilities

• Support tax and regulatory reporting requirements where applicable.
• Review accounting treatments for complex or non-routine transactions.
• Mentor and guide finance team members on reporting and compliance matters.
• Participate in finance transformation and regional integration initiatives.
• Assist in budgeting and forecasting from a Group reporting perspective.
• Support due diligence and financial integration activities for mergers, acquisitions, or restructuring exercises.

• Bachelor’s Degree in Accounting, Finance, or related discipline.
• Professional qualification such as ACCA, CPA, CA, or equivalent.
• Minimum 7–10 years of relevant experience in financial reporting, consolidation, and audit.
• Strong knowledge of MFRS/IFRS and statutory reporting requirements.
• Experience dealing with Bursa-listed reporting requirements is advantageous.
• Strong analytical, stakeholder management, and communication skills.
• Experience with ERP systems and reporting tools is an advantage.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

This position is employed by Hatch. We are assisting Hatch with the recruitment process and are not the hiring entity.

Hatch Advisory Services Ltd ("Hatch") is an Abu Dhabi Global Market (ADGM) based advisory firm dedicated to supporting international financial services businesses seeking to establish, expand, and operate successfully within the United Arab Emirates.

We provide strategic advisory, market entry, regulatory navigation, and operational support services to overseas firms entering the UAE financial services ecosystem. Our clients include investment managers, fintech firms, financial institutions, family offices, and other financial services businesses seeking access to one of the world's most dynamic and rapidly growing financial markets.

At Hatch, we believe that successful market entry requires more than regulatory knowledge. It requires a deep understanding of local business practices, stakeholder engagement, strategic planning, and practical execution. We work alongside our clients throughout their journey, helping them navigate complexity, identify opportunities, and build sustainable businesses in the region.

Responsibilities

• Support senior consultants in delivering outsourced compliance and AML/CTF services to UAE-based financial institutions.
• Prepare, review, and coordinate documentation for regulatory filings, license applications, and ongoing compliance submissions.
• Liaise with client teams to collect information, clarify requirements, and ensure timely completion of deliverables.
• Conduct regulatory research and prepare summaries for senior consultants on relevant rules, guidance, and supervisory expectations in the UAE.
• Assist senior consultants during on-site work by preparing materials, tracking issues, and following up with stakeholders.
• Maintain client compliance calendars, risk registers, and AML/CTF documentation.
• Contribute to the preparation of internal playbooks, methodologies, and best practices for outsourced compliance and MLRO services.

• 2–5 years of experience in either:
• Compliance or AML/CTF in either a financial institution or digital assets firm; or
• Supervision, authorisation or AML CFT in a financial regulator
• Direct experience with achieving compliance under common law / English-law-based regulatory frameworks (e.g., Singapore, UK, Hong Kong); exposure to UAE regulatory regimes is a plus.
• Working knowledge of compliance monitoring, KYC/CDD, transaction monitoring, and reporting obligations.
• Strong writing skills and the ability to produce clear and well-structured compliance documentation.
• Comfortable handling detailed, process-oriented work essential to regulatory compliance.
• Proactive, organized, and able to handle multiple deliverables with tight timelines.
• Willingness to learn the UAE’s regulatory environment and its nuances.
• Strong stakeholder-management skills, especially when coordinating across different time zones and cultures.
• Interest in developing a career in regulatory advisory, compliance, and AML/CTF in cross-border contexts.
• High degree of integrity and professional maturity, with sensitivity to confidential information.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

At Funding Societies, our HR team is known as the People Experience (Px) team, reflecting our commitment to putting people at the heart of everything we do.

We are looking for a highly driven and detail oriented Regional People Operations Manager to lead and oversee People Operations across the region (including but not limited to Indonesia, Vietnam, Singapore, Thailand, Malaysia and India). In this role, you will ensure operational excellence across all core people processes, drive compliance, and implement scalable systems and workflows to support our regional workforce.

You'll bring strong operational acumen, a process improvement mindset, and the ability to collaborate effectively with diverse teams across multiple markets.

What you will do:

Operations

• Drive and uplift operational excellence across all People (Px) teams in the region
• Develop and implement efficient HR processes to enhance operational effectiveness regionally
• Establish automated SLAs and monitoring dashboards for all automated flows with alerts for failures/errors
• Ensure error free employment letters and contract accuracy on first draft (compensation, benefits, clauses) across all markets with up to date legally signed off templates
• Represent the company during audit and regulatory checks in the region and achieve zero red flag audit findings in compliance reviews across all markets
• Maintain accurate employee data in HRIS and ensure timely reporting and analytics
• Improve data hygiene across employee records, performance feedback, and employee related discussions
• Oversee payroll and salary disbursement operations across Indonesia, Malaysia, Singapore, Thailand, Vietnam, and India. 
• Ensure People (Px) practices comply with local labor laws and regulations in all markets
• Work closely with vendors to ensure accurate and timely processing of payroll, taxation, and benefit administration across all markets
• Ensure work permit applications, immigration matters, and related processes are handled in a timely manner across all markets
• Work closely with the People (Px) team to support and execute related initiatives regionally

Project Management

• People (Px) Initiatives: Lead or support projects related to process improvement, automation, employee engagement and strategic initiatives across the region
• Change Management: Manage aspects of organizational changes, including communication, training, and transition support across multiple markets
• Stakeholder Collaboration: Work closely with cross functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress

Who You Really Are

Your thinking matters more than your title or tenure. That said, a few things are non negotiable:

• Execution is your default mode. You get energy from making things work. You earn the right to shape strategy by delivering first.
• You clarify before you build. Every process gets the same treatment: what is this solving, and is it still worth solving? You adapt to context rather than reaching for a playbook.
• You are comfortable with hard conversations. You have guided teams through change and do not avoid the moments that require directness.
• You have built something real in a fast moving environment, whether at a startup, a scaling tech company, or equivalent across SEA.
• You are hands on with AI, not just aware of it. You want to be personally capable, not just directionally supportive.
• Impact is personal for you. Shaping how people are hired, developed, and supported across a multi country organisation genuinely drives you.

We are open to candidates outside the traditional Px or HR path, provided you have the operational depth and the hunger to build something that lasts.

What we are looking for:

• Proven experience in People Operations with strong knowledge of employment law across SEA markets 
• Experience working in a sizeable and fast paced environment with a multi cultural, multi country workforce
• Demonstrated experience managing employee lifecycle, payroll administration, and/or HRIS at a regional level
• Thorough and up to date working knowledge of local labour laws and taxation across relevant markets
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrated critical thinking skills and ability to assess issues from multiple angles to problem-solve effectively
• Proficiency in Microsoft Office and Google Workspace (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Design, develop, and maintain scalable mobile applications for both smartphones and tablets, ensuring a seamless user experience across devices.
• Build high-performance, reliable, and scalable applications by applying best practices in mobile architecture, state management, networking, caching, and offline support.
• Collaborate with product, design, and engineering teams to deliver high-quality features that align with business objectives.
• Integrate analytics and monitoring solutions to measure user behaviour, application performance, and key business metrics.
• Own the end-to-end application release process, including build, testing, deployment, and publication to app stores.
• Ensure software quality through Test-Driven Development (TDD), automated testing, code reviews, and continuous improvement of engineering standards.

• 3–5 years of experience in mobile or full-stack application development
• Strong proficiency in Flutter and Dart
• Hands-on experience with Firebase services such as:
• Authentication
• Firestore / Realtime Database
• Cloud Functions
• Firebase Messaging
• Analytics / Crashlytics
• Experience integrating AI tools into applications
• Strong understanding of software engineering best practices and clean architecture
• Experience with Test-Driven Development (TDD)
• Knowledge of REST APIs and third-party integrations
• Experience publishing and maintaining applications on:
• Apple App Store
• Google Play Store
• Strong awareness of:
• Mobile application security
• Data privacy
• Secure authentication
• Strong focus on user experience (UX) and user-friendly design principles
• Familiarity with Git and CI/CD workflows

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: 

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

Purpose of the role – mission: The Data Scientist role is responsible for designing and managing universe studies, setting up the extrapolation for Retail Panels, documenting methodologies, ensuring quality assurance, and monitoring key performance indicators (KPIs) related to Panel Health. This role requires a strong background in data analysis, statistical modeling, and quality control processes as well as strong production system processes for PoS. This role supports the China market.  

Key activities:  

• Methodology and Universe Studies: Design and manage universe studies, including project management.  

• Document methodologies for transparency and provide clear explanations of existing methods.  

• Review results of universe studies and insert changes in the POS Manager.  

• Conduct impact analysis of universe studies.  

• Design and simulate extrapolation setups for new panels and sign off on the designs.  

• Quality Assurance: Optimize samples by analyzing shop contributions, detecting MDQC (Market Data Quality Check) outliers, meeting target sample requirements, and addressing issues like empty shops and slow sales.  

• Detect and address systematic methodological issues and prepare cleanup impacts for critical findings (end-to-end).  

• Modeling and Extrapolation: Model missing retailers completely outside the system and maintain complex models.  

• Support the setup of modeling missing retailers in the system and hand over to Stat Ops for ongoing maintenance and execution.  

• Implement new country-channel setups, including reviewing channel definitions, designing universes and samples, and providing setup instructions.  

• Quality Monitoring: Resolve Level 2 methodology clarification issues.  

• Monitor KPIs and conduct root cause analysis (RCA) for panel health, focusing on samples, missing retailers, universes, copy shops, and MDQC related to samples and extrapolation.  

• Define and specify improvement points for panel health.  

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle — leveraging Python as the primary language for tooling, scripting, and automation. 

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. 

• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. 

• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. 

• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. 

• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. 

• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. 

Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 

• Minimum 2 years in SRE, DevOps, or similar roles. 

• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. 

• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). 

• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. 

• Strong problem-solving skills and ability to work effectively under pressure. 

• Excellent communication and collaboration skills for cross-functional teamwork. 

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

WHAT YOU’LL DO​​
As a Store Manager, you’ll oversee the entire customer experience, ensuring high visual and commercial standards that align with global strategies and your store’s local context. Acting in line with our values, you’ll drive both your success and the company’s success.​

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You will:​

• Lead your store team to deliver an outstanding customer experience while promoting and selling our products.​

• Stay informed about your store’s strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.​

• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​
  
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WHO YOU’LL WORK WITH​​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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WHO YOU ARE​​

We are looking for people with…​​

• Experience in retail management and operations.​

• A proven track record of strong leadership, with a passion for coaching and developing teams while exemplifying company values and culture.​

• Proven results using customer centric reporting and tools.​

• Expertise in sales planning, analysis, and follow-up.​

And people who are…​​

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.​

• Motivated to create great customers experiences while promoting and driving sales.​

• Ambitious and motivated by performance, competition, and achieving goals.​

• Analytical problem-solvers with excellent communication skills and a knack for working with numbers and statistics.​

• Flexible and solution oriented.​

• Passionate about fashion trends, commerciality, and visual presentation, with a keen awareness of competitors.​

​WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

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WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​ ​

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JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​​

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.

MerchantSpring is a fast-growing global SaaS platform that helps ecommerce agencies, brands and software partners manage, analyse, and grow their marketplace presence across Amazon, Walmart, and beyond. Our technology partners are a critical growth engine - they extend our platform's value and open doors to new customers around the world.

We're looking for a commercially sharp, relationship-first Executive to own and grow our portfolio of technology partnerships across global markets. These span the ad-tech, retail media, and data intelligence verticals - including partners like algorithmic bidding tools, data connectors, and analytics suites. Beyond managing relationships, you'll be identifying where the biggest mutual growth opportunities lie and making them happen.

This role sits within the Partnerships Team, and you’ll work closely with Product and Customer Success teams to optimise partner engagement, maximise user onboarding, and minimise client churn. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building long-term partnerships.

• Assist in developing new technology partnership opportunities globally, from prospecting and onboarding new technology partners, to deepening engagement and managing long-term health.
• Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction.
• Lead user adoption through integration partners, collaborating closely on joint onboarding flows and ensuring new organisations are activated quickly and successfully.
• Collaborate with integration partners to onboard new users, providing training and support throughout the process.
• Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners.
• Support the partners' sales teams with enablement activities, from pitches, demos and RFP’s.
• Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience.
• Monitor partner health and proactively address risks, whether that's adoption gaps, technical friction, or relationship drift.
• Identify opportunities to deepen engagement and expand partnership value.

How Success Is Measured

• Onboard 5+ new organisations per integration partner per month.
• Maintain integration partner client churn at 1% or below.
• Partner pipeline contribution and MRR attributed to technology partner activity.

Qualifications

• 3 to 5 years of experience in partnerships, account management, customer success, or a related role ideally within SaaS, technology, e-commerce, ad-tech, or a startup environment.
• Experience in managing stakeholders across multiple geographies and time zones, such as partners headquartered in Melbourne, New York, London, or Tokyo.
• A track record of working with international clients and stakeholders. Comfort navigating cultural nuance, adapting communication styles, and building credibility with people you may rarely meet in person.
• Strong relationship management and communication skills, with a consultative and commercially minded approach.
• A strong grasp of the e-commerce technology landscape is a highly preferred.
• Proficiency in HubSpot and familiarity with integration or partner management platforms.
• Comfort with AI tools to work faster and more efficiently.
• A self-starter who can set priorities, manage competing demands, and operate with a high degree of autonomy in a fast-moving, dynamic environment.

Why Join MerchantSpring?

• Take full ownership of a high-impact partner channel. You'll see the results of your work directly in user growth, revenue, and the health of partnerships.
• Work closely with company founders and senior leaders in a collaborative structure where your voice carries weight and good ideas move fast.
• Join a globally ambitious SaaS company with clients and partners across the US, Europe, Australia, and Asia - the kind of company where your work touches multiple markets from day one.
• Flexible hybrid working from KL, with real opportunities to travel internationally - past team trips have taken us to Europe, the US, Japan, and more.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

We are looking for an enthusiastic and resilient Specialist, Marketing Tech, Regional to join our team of 3-4.

While the title is "Marketing Tech," this isn't a typical SaaS or app marketing role. For us, it means being the strategic engine that designs and manages the technical backbone for our core B2B logistics services.

Your mission is to identify intent signals by leading the integration of our Marketing Tools (CRM, automation, and AI Agents) and optimising our end-to-end workflows. It's all about ensuring data integrity, automating lead scoring to detect high-value accounts, and creating the sophisticated digital systems required to shorten the sales cycle.

You will fit perfectly if you thrive in a fast-paced environment, are creative, analytical, organised, and have a sharp eye for detail. We're looking for a natural self-starter with a structured and clear way of communicating.

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage and Develop Integrated Workflows & Tool Utilisation: Spearhead the creation of effective, end-to-end integrated workflows, leveraging AI Agents and the existing Marketing Tools stack (CRM, automation platforms) to connect Marketing CRM, Sales CRM, and the customer database, with a focus on supporting demand generation activities.
• Automation of Demand Generation Processes: Automating key demand generation processes, such as intent signal capture, lead scoring, and segmentation, leveraging AI agents and machine learning capabilities where applicable.
• CRM Strategy Analysis: Analyse customer data to refine CRM strategies.
• Marketing Technologies Integration & Management: Collaborate on integrating and managing the full Marketing Tools stack and automation tools, ensuring they align with and bolster demand generation efforts.
• Close Collaboration with Marketing Team: Work in tandem with the marketing team, including Content Marketing, Brand, PR & Communications, to ensure integrated marketing efforts and smooth lead transition.
• Cross-Departmental Collaboration: Engage with external departments such as regional and local market stakeholders, Operations, and the Product team to align business strategies.

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• CRM and Marketing Automation Expertise: Proficiency in Marketing CRM platforms (e.g., Hubspot, Common Room, Mailchimp, GetResponse, ActiveCampaign) and marketing automation platforms (e.g., n8n, Zapier, Google App Scripts, Marketing API)
• Technical and Data Analysis Skills: Strong skills in these areas to effectively manage CRM systems and interpret data for demand generation.
• Content Marketing Knowledge: Understanding of content marketing and distribution channels
• Adaptability and Timeliness: Ability to meet deadlines and adapt quickly to changes in demand generation trends and strategies.
• Communication Skills: Excellent verbal and written communication skills for effective collaboration and strategy communication.
• Detail-Oriented and Independent: Meticulous and self-driven with the ability to work independently, essential for managing CRM and automation tasks in support of demand generation.
• Critical and Analytical Thinking: Necessary for developing and optimising CRM strategies that support demand generation objectives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• B2B Marketing Experience: Valuable in understanding the nuances of demand generation in a B2B context.
• ABM Strategy Proficiency: Proficiency in Account-based Marketing strategies and execution, valuable for targeted demand generation.
• User Journey Mapping: Background in mapping user journeys, enhancing CRM strategies for demand generation.
• Web Development and Digital Tech Familiarity: Familiarity with these areas to integrate and optimise digital tools for demand generation.
• Innovative Marketing Strategies: Demonstrated ability to apply innovative approaches to marketing strategy, enhancing demand generation.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!