Total 1,778 Full-time job vacancies in Johor Bahru

Job Description

We are seeking a versatile and hands-on Integrated Marketing Manager who can balance strategic planning with strong execution capabilities. This role is responsible for driving brand growth through integrated marketing campaigns across digital, retail, and traditional channels. The ideal candidate is both a strategist and an executor — someone who can develop high-impact long-term and short-term marketing plans while personally running ads, crafting content, and delivering measurable results. This role also requires strong social listening skills to identify emerging trends, audience needs, and competitive insights, as well as the ability to translate those insights into innovative content ideation that fuels engaging, on-brand campaigns.

Key Responsibilities

1. Strategy, Planning & Budget Management

• Lead the planning, development, and execution of integrated, multi-channel marketing campaigns to strengthen brand visibility and customer engagement.
• Manage and optimise the approved marketing budget in alignment with business goals and ROI targets.
• Prepare monthly, quarterly, and annual performance reports with insights and recommendations for management.
  

2. Digital Marketing (Hands-On Execution)

• Independently plan, run, and optimise Google Ads, Meta Ads and other performance-driven campaigns.
• Manage SEO/SEM strategies including keyword research, content optimisation, and landing page performance.
• Execute email marketing campaigns (e.g., Mailchimp, Klaviyo), including A/B testing and audience segmentation.
• Monitor digital KPIs and provide insights using platforms such as Google Analytics and Meta Business Suite.
  

3. Brand, Content & Social Media Management

• Oversee official social media channels (Instagram, Facebook, Rednote, LinkedIn, where applicable), including content planning, copywriting, and community engagement.
• Work with influencers, celebrities, and KOLs to enhance brand reach and credibility.
• Content Ideation: Provide creative direction and clear briefs for designers, photographers, and videographers to ensure consistent branding across all touchpoints.
  

4. Public Relations & Media Communications

• Develop PR strategies to strengthen corporate and brand reputation.
• Craft press releases, media kits, and spokesperson briefs.
• Pitch stories to media outlets and cultivate strong relationships with journalists and media partners.
• Manage media enquiries, brand reputation issues, and crisis communication when needed.
• Track PR coverage and report impact.
  

5. Retail Marketing & CRM

• Plan and manage in-store promotions, premium campaigns, joint promotions, and membership initiatives.
• Build and maintain a robust CRM program to drive customer loyalty, retention, and targeted communications.
• Collaborate closely with Retail Operations on promotional calendars, retail activations, and offline marketing.
  

6. Website, CRO & Analytics

• Manage website updates and enhancements using CMS platforms such as WordPress or Shopify.
• Conduct A/B testing and implement optimisation initiatives to improve conversion rates and user experience.
• Build dashboards and analyse performance across the full funnel (awareness → consideration → conversion).
  

7. Market Intelligence, Vendors & Cross-Functional Collaboration

• Conduct market research, competitor benchmarking, and social listening to identify trends and opportunities.
• Work with internal teams and external vendors/agencies to deliver cohesive campaigns and marketing assets.
• Manage freelancers, agencies, and partners to ensure quality, timeliness, and alignment with brand objectives.
• Lead or support other marketing-related projects as assigned.
  

What We’re Looking For

Must-Have Skills & Attributes

• Strong hands-on experience executing SEM (Google Ads) and Meta (Facebook/Instagram) ads.
• Familiarity with email automation tools (e.g., Mailchimp, Klaviyo), CMS platforms (WordPress, Shopify), and SEO/SEM best practices.
• Skilled in content creation: content briefing, script writing, and video storytelling.
• Strong analytical, project management, and multi-tasking abilities with high attention to detail.
• A proactive team player who is able to work independently, think strategically, and perform well under pressure.

Schedule: Mon-Fri 9am-6pm

Workplace: Jln Bukit Merah

Please note: The job title and salary range etc indicated are for reference purposes only. The final offer may differ based on experience, qualifications, and internal evaluation.

About the Role

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

Job Description

• Plan engaging and well-paced lessons taking account of the diverse learner profiles of students
• Deliver lessons using evidence-based pedagogy and meaningful activities to meet the educational needs of individual students
• Implement appropriate modes of assessment to monitor student progress by providing accurate feedback, and implement suitable instructional supports to close gaps
• Build a strong relationship with students by demonstrating care, concern and encouragement
• Formulate data-based, student-centered IEP and ITP process for all students, and support their attainment of IEP and ITP goals through appropriate strategies implemented in partnerships with families, caregivers, Allied Professionals and other relevant stakeholders
• Design and implement positive, robust classroom routines and practices to create and maintain a safe and conducive learning environment as well as foster student development and well-being
• Implement techniques and behaviour plans to manage students with complex and challenging behaviours
• Manage emergency situations to resolve any immediate safety concerns and implement required school processes
• Proactively engage in professional development for knowledge and skills development
• Participate in professional learning teams to foster collaborative learning between staff members
• Assist in CCA to enhance students' learning experiences
• Participate as a committee member to support various school initiatives and/or events
• Maintain direct communications with external stakeholders (e.g. families, caregivers, community partners and commercial partners) to support students and/or school initiatives
• Work in partnership with families to support student learning and Transition Planning to achieve positive post school outcomes
• Manage daily administrative tasks (e.g. track attendance, collect forms, update families/caregivers.)

Qualification

• GCE ’A’ Levels or Diploma or Degree in any discipline or Diploma in Autism, Education or Special Education.

Other Information

• Relevant experience in teaching special needs students will be an advantage.
• Passionate about each child personal growth and open to new and innovative methods of teaching.
• Able to work with children or youth ranging from 7 – 18 years of age with one or more learning difficulties
• Able to work in a team with social workers, therapist and other teaching colleagues.
  
  Please note that your application will be sent to and reviewed by the direct employer -MINDSG LTD

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

Job Description

• Work closely with the Teachers and AHPs to prepare and assess student's readiness for job attachments and job placements.
• Identify and provide support to develop the students' confidence and interest in the job before job attachments.
• Source and arrange for job attachment opportunities for students. (School based, community based and industrial based).
• Provide job matching for students.
• Analyse and evaluate the suitability of the job site.
• Prepare the students for job attachments.
• Negotiate a set of employment terms with the employer after the attachment if applicable.
• Provide continued support and guidance to the students on the job.
• Work closely with families, teachers, community partners and employers in supporting students during the job attachment period and to be work ready.
• Work closely with other school staff to support and improve vocational curriculum and resources.
• Work with teachers and staff to contribute and support students IEP/ITP. • Conduct training/sharing with school staff on trends used to support students at the worksite.
• To develop training plans and materials to conduct in house training for students to prepare them for work, with accommodations and adaptations where necessary. (eg: Travel training, interview skills, grooming skills etc in collaboration with other school staff)
• To conduct pre- and post-vocational assessments of the students.
• Submit, upkeep reports and records related to attachment and job interviews. • Plan, carry out and monitor attachment in school, when attachment out of school is not available.
• Plan and co-ordinate work exposure activities such as learning journeys and Job shadowing for students.
• Work with TPC and post school agency/employer to ensure smooth transition into School-to-Work transition programme and post school services, including EDC and the MATM process.
• Support school programme to enhance students’ holistic learning experience.
• Educate, communicate & work collaboratively with students’ caregivers/case workers & employers to jointly support & sustain students’ work attachment and experience.
• Collaborate with other departments (such as the Employment Development Centres, MINDS Institute, Caregiver Support Services, Me-Too Club, Strategic Development) to provide holistic & other positive student outcomes such as caregiver support, self-advocacy, peer support group & socio-recreational opportunities & student success stories to empower & engage student

Qualification

• Diploma or Degree in any discipline with at least 2 years working experience.

Other Information

• A strong team-player with excellent people skills. A self-motivated and independent individual.
• Willing to think out of the box when working with people with intellectual disabilities.
  
  Please note that your application will be sent to and reviewed by the direct employer -MINDSG LTD

-Degree in Civil/ Structure Engineering with minimum 10 years of experience in construction supervision of building works.

-Prepare method statements, drawings and risk assessments for building work.

-Coordinate related construction matters with the Subcontractor/ Consultant & Client Subcontractor/ Consultant & Client.

-Plan /monitor and track site progress, manpower mobilization and equipment deployment.

-Liaise with Subcontractor/ Consultant & Client and coordinate site activities arrangement and ensure effective teamwork.

ob Purpose

The Dietitian/Senior Dietitian will be responsible for providing a holistic, evidence-based nutrition and dietetics services for our patients and their caregivers. You should possess passion in promoting health for our patients and the wider community.

Key Duties and Responsibilities

• Provides a comprehensive nutrition assessment, nutrition support, counselling and education in collaboration with the patient and carer, within a multi-disciplinary team
• Adopts an evidence-based approach to practice by utilizing the latest scientific evidence including the use of critical thinking and clinical reasoning
• Recognizes the multi-factorial and inter-connected health and social determinants influencing nutrition and health.
• Support AH as an Integrated General Hospital (IGH) and it signature programmes
• Support the HealthierSG vision for preventive health and for chronic disease management
• Empowers individuals, groups and the broader community to improve health and reduce the risk of chronic diseases through holistic, healthy lifestyle programs
• Formulate, implements and evaluates community health programs in collaboration with a multi-disciplinary team and key stakeholders in the community

Job Specification/Requirements

• Bachelor of Science (Nutrition and Dietetics)
• Completed clinical dietetic internship in an approved institution.
• Excellent communication and interpersonal skills.
• Passionate with working with people and the community
• Excellent team player
• Ability to prepare basic, healthy meals
• For the Senior Dietitian position, the candidate should have a minimum of 3 years’ clinical experience.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

IT EUC Engineer (L2/L3 – EUC & Network Support)

Position Overview

This role is responsible for end-to-end EUC engineering and operational support within a managed services environment, with additional responsibility for network troubleshooting and infrastructure support. The engineer is expected to operate at L2/L3 level, handling escalations, performing root cause analysis, and ensuring SLA-driven service delivery.

Key Responsibilities

1. End User Computing (EUC) & Technical Support

• Provide Level 2/3 technical support, including handling critical and emergency incidents.

• Manage end-user devices (desktops, laptops, mobile devices) across Windows, macOS, iOS, and Android platforms.

• Perform software imaging, deployment, and distribution using tools such as Intune or equivalent.

• Support Microsoft 365, Active Directory, Azure AD, and Group Policy administration.

• Conduct user onboarding and basic system training when required.

2. Infrastructure & Networking Support

• Support and troubleshoot LAN/WAN, Wi-Fi, VPN, and firewall connectivity issues.

• Assist in configuration and maintenance of network devices (switches, routers, access points).

• Monitor system and network performance, ensuring high availability and reliability.

• Work with vendors and internal teams for escalation and resolution of infrastructure issues.

3. Service Delivery & Operations Management

• Perform Move, Add, Change (MAC) activities for IT systems and users.

• Manage incident, problem, and change processes, including root cause analysis and preventive actions.

• Support release and patch management to maintain system security and compliance.

• Ensure adherence to defined Service Level Agreements (SLAs) and service quality standards.

4. IT Asset & Lifecycle Management

• Manage full lifecycle of IT assets: procurement, deployment, maintenance, and retirement.

• Handle warranty claims, break-fix coordination, and hardware/software replacements.

• Maintain asset inventory and configuration records (SACM).

• Track and manage End-of-Life (EOL) / End-of-Support (EOS) assets and refresh planning.

5. Monitoring, Backup & Data Management

• Monitor IT systems, networks, and services, responding to alerts proactively.

• Manage data backup, archival, and restoration processes to ensure data integrity and availability.

6. Governance, Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and procedural guides.

• Support IT policy implementation and ensure compliance with internal standards.

• Participate in technology planning, assessment, and improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.

• 3–5 years of experience in EUC/Desktop Engineering within a managed services or enterprise environment.

• Strong knowledge of Windows OS, Active Directory, Group Policy, and Microsoft 365.

• Hands-on experience with Intune or endpoint management tools.

• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience supporting network devices (Cisco, Fortinet, Aruba, etc.) is an advantage.

• Familiarity with ITIL processes (Incident, Problem, Change Management).

• Experience with backup solutions, monitoring tools, and asset management systems is preferred.

• Strong troubleshooting, communication, and documentation skills.
  

  Preferred Certifications

  • Microsoft (MD-102, Azure)

  • CompTIA Network+ / Security+

  • CCNA or equivalent

Job Summary

We are seeking a proactive, organized, and customer-focused Events Manager to plan, coordinate, and execute a wide range of events. The successful candidate will be responsible for managing event enquiries, coordinating with clients and vendors, overseeing event operations, and ensuring exceptional guest experiences from planning through execution.

Responsibilities:
• Manage event enquiries and bookings
• Coordinate events from planning to execution
• Liaise with clients, vendors, and internal teams
• Ensure smooth event operations and excellent customer experience
• Drive event sales and venue hire opportunities

Requirements:
• 3+ years of experience in event management, hospitality, or venue sales
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Customer-focused and results-driven

Job Description:

Facilities & Maintenance Management

1) Oversee the daily upkeep, repairs, and maintenance of hostel buildings, rooms, common areas, and equipment.

2) Conduct regular inspections to identify maintenance needs, safety hazards, and areas for improvement.

3) Coordinate and supervise repair work with in-house technicians and external contractors.

4) Manage inventory of furnishings, fixtures, and maintenance supplies.

5) Ensure 24/7 functionality of critical services (electricity, water, heating/cooling, WiFi).

Housekeeping & Cleanliness

1) Supervise the housekeeping team to ensure high standards of cleanliness and hygiene in all areas.

2) Implement and monitor cleaning schedules and checklists.

3) Manage laundry facility operations and linen supply.

4) Enforce cleanliness policies in common kitchens, lounges, bathrooms, and outdoor areas.

Health, Safety & Compliance:

1) Ensure facility complies with all health, safety, and fire regulations.

2) Conduct regular fire drills and safety trainings for staff and residents.

3) Maintain first-aid supplies and emergency response protocols.

4) Keep accurate records of incidents, maintenance logs, and inspection reports.

Student Support & Communication:

1) Serve as a primary point of contact for students regarding facilities-related issues.

2) Address resident complaints or requests in a timely and professional manner.

3) Communicate policies and updates regarding facilities, maintenance schedules, or disruptions.

4) Foster a respectful and community-oriented living environment.

Administration & Reporting

Prepare monthly reports on maintenance activities, expenditures, and incident summaries.

Requirements

• Minimum diploma or relevant working experience in hospitality / hostel / operations

• Able to converse in Mandarin to communicate effectively with our residents and their families

• Basic English communication skills

• Patient, service-oriented, and comfortable interacting with elderly guests

• Willing to work weekends or shifts when required

Overview

The incumbent will lead the hospital's emergencypreparedness program, providing oversight and strategic coordination to ensureeffective response to various emergencies, such as pandemics/IT downtime etc.The role involves supervising the emergency planning team, coordinating withstakeholders, and ensuring alignment with MOH directives.

Job Responsibilities

You will be responsible for the following:

1.      EmergencyPlanning Program Management

• Manage day-to-day emergency preparedness operations and activities
• Oversee implementation of emergency response plans and SOPs
• Coordinate emergency preparedness activities across departments
• Monitor compliance with established emergency preparedness procedures
• Support senior management in strategic planning initiatives

2.      TeamLeadership and Supervision

• Supervise Assistant Manager/Senior Executive(s)/Executive(s) in Emergency Planning team
• Manage team performance and provide coaching support
• Coordinate team workload and resource allocation
• Support staff development and training initiatives

3.      CrisisManagement and Incident Response

• Coordinate departmental response during emergency activations
• Support Operations Centre setup and operations during crisis
• Ensure proper incident documentation and reporting procedures
• Assist in post-incident reviews and follow-up actions

4.      Equipmentand Resource Management

• Coordinate EP equipment procurement and maintenance activities
• Monitor equipment inventory and readiness status
• Support budget planning and expenditure tracking
• Liaise with Biomedical Equipment Department on asset management

5.      IGHPlanning Coordination

• Lead departmental participation in IGH Ops Centre planning
• Coordinate with medical planners and campus planning teams
• Oversee preparation of EP requirements for IGH implementation
• Manage IGH-related procurement planning and timeline adherence

6.      Administrativeand Project Support

• Provide secretariat support for BCM Steering Committee meetings
• Support MOH EP projects and initiatives as assigned
• Coordinate with stakeholders on emergency preparedness matters
• Assist in IGH emergency preparedness planning activities

Requirements

• Minimum 4-6 years of experience in healthcare operations or emergency management
• Minimum 2 years in supervisory roles
• Familiarity with healthcare regulatory environment
• Basic project coordination experience
• Team leadership and people management skills
• Emergency planning and crisis response knowledge
• Good communication and coordination abilities
• Basic budget and resource management
• Analytical and problem-solving skills
• Proficiency in Microsoft Office Suite
• Ability to work under pressure and manage priorities

If the role sounds interesting to you, please contact‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicatethe position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residentsmay apply.

Job Summary

Manage vendor contracts and daily operations to ensure compliance and service excellence. Collaborate with stakeholders to drive operational efficiency and support sustainable practices in dynamic environments.

Responsibilities

• Interpret vendor contracts to enforce terms and monitor KPIs ensuring compliance with policies and standards
• Manage daily operations and resolve vendor issues to maintain smooth service delivery in fast-paced settings
• Validate reports and audit KPIs to track performance data and ensure accuracy in documentation and compliance
• Collaborate effectively with stakeholders and vendors to foster strong communication and partnership
• Lead initiatives that support operations through innovative and sustainable practices, demonstrating leadership and proactive problem-solving

Preferred competencies and qualifications

• Experience in healthcare, hospitality, or horticulture environments with knowledge of operational and compliance requirements in these sectors
• Bachelor’s degree in a relevant field

• Healthcare experience is an advantage

• Strong interpersonal and verbal communication abilities
  

  EA Personnel Name: Asinah

  EA Personnel No: R22111327

  EA License No: 02C5351

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

The Assistant Manager / Senior Assistant Manager is responsible for overseeing and coordinating the end-to-end administration, governance, and operational management of research grants and funded programmes across the grant lifecycle effectively.

This role serves as a key liaison between Principal Investigators (PIs), research teams, internal and external stakeholders to oversee pre-award and post-award grant activities, monitor grant utilization and reporting requirements, manpower management and ensure timely resolution of operational and compliance matters, for smooth coordination, accountability, and delivery of funded research initiatives.

A strong foundation in scientific concepts is preferred, as the role requires reviewing research proposals and related documents to support administrative processes effectively. The incumbent may be assigned additional responsibilities by the supervisor where necessary.

Key Duties & Responsibilities

1. Pre-Award Grant Administration

• Assist in the preparation, submission, and tracking of research grant applications.
• Ensure compliance with funding requirements, institutional policies, and deadlines.
• Liaise with PIs and research teams to gather necessary documentation.
• Maintain accurate records of grant-related documents and communications.
• Review scientific proposals to ensure administrative completeness and compliance

2. Post-Award Grant Management and Compliance

• Manage post-award grant administration, including grant activation, budget tracking, and project monitoring.
• Monitor grant utilization, milestones, and project timelines.
• Track grant lifecycle for clear visibility.
• Manage grant variations and extensions where required.
• Ensure proper documentation and maintenance of grant records.
• Identify operational risks and escalate issues where necessary.

3. Financial Management and Budget Oversight

• Oversee and manage financial aspects of grants, including budgeting, expenditure monitoring and forecasting
• Verify claim statements
• Support research-related procurement and financial tracking where necessary

4. Stakeholder Management and Support

• Serve as key point of contact for internal and external stakeholders on grant-related matters.
• Ensure clear and accurate documentation of research activities and administrative processes.
• Support audit and compliance checks as required.

5. Manpower Management and Administrative Coordination

• Coordinate manpower-related processes for grant-funded projects including recruitment, onboarding, contract renewals, and staff appointments.
• Monitor and forecast staffing timelines, manpower allocations and funding support in accordance with approved budgets and institutional policies.
• Maintain up-to-date manpower records for staff and clinical fellows

6. Contracts and Agreements Management

• Draft, review and negotiate research contracts, collaboration agreements, material transfer agreements etc., while liasing with legal teams.
• Monitor compliance with contractual obligations and funding terms.
• Contract lifecycle management.
• Study and understand relevant IRB protocols to advise research teams about study feasibility.

7. Research Infrastructure/Programme Development and Strategic Support

• Manage and contribute to the planning and implementation of new research initiatives, platforms, of foundational capabilities.
• Support the establishment, implementation, and operationalization of research and grant management infrastructure to support research programmes and strategic initiatives.
• Coordinate processes, workflows and governance frameworks required to support the research programme operations.
• Support onboarding and coordination of research programme resources, stakeholders and operational requirements.

Key Requirements:

• Bachelor’s Degree in Biomedical Sciences, Life Science, or a related field.
• Strong written and verbal communication skills, including preparation of grant documentation reports and correspondence.
• Experience in grant administration, research management or research operations.
• Demonstrated experience in budget preparation, financial tracking for research grants.
• Experience in contract management of research agreements (i.e. work plan creation/amendment, facilitating contract discussions).
• Good critical thinking and problem-solving skills.
• Possess an understanding of medical and clinical research terminology.
• Candidate should preferably have background in cancer biology and/or genomics and data science.
• Self-motivated and team player.
• Ability to complete tasks independently with minimal supervision.
• Ability to work on multiple projects involving multiple stakeholders concurrently.
• Adaptability and able to navigate within an evolving research and regulatory landscape.
• Good organizational and interpersonal skills.
• Attention to detail with strong documentation and record-keeping skills.

Join our team in a dynamic outsourced project role. We are seeking service-oriented and detail-oriented individuals to support customer service and administrative operations to ensure smooth coordination of appointments, registrations, and ceremony-related activities.

Key responsibilities:

• Support stakeholders in queue management and administrative matters to ensure the smooth conduct of ceremonies.
• Assist with verification of documents and declarations based on provided guidelines and checklists.
• Direct guests upon completion of their appointments to facilitate incoming visitors and ensure smooth operations.
• Maintain a professional and customer-friendly environment at all times.
• Ensure supporting documents and submitted information are complete and accurate.
• Support the preparation, printing, and issuance of ceremonial or registration documents using self-service systems or kiosks.
• Perform daily setup and closing of service counters, kiosks, and operational areas.
• Prepare simple reports, statistics, and administrative records as required.
• Monitor the usage of self-service kiosks and provide basic troubleshooting support to the guests.
• Undertake other administrative and operational duties as assigned.

Requirements:

• Minimum ITE qualification or equivalent and above.
• At least 1 year of relevant experience in customer service.
• Good interpersonal and communication skills
• Presentable, reliable, and customer-focused attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proficiency in both spoken and written English and Mandarin.
• Able to work independently with minimal supervision

Working Place:

Singapore 039802

Job Type: Full-time, Contract

Contract Period: 24 months

Working time:

Monday to Saturday: 8 am – 5:30 pm

Work Location: In person

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

We empower merchants with innovative payment, POS, CRM, and business management solutions that help businesses streamline operations and accelerate growth.

Job Summary

We are seeking a highly driven and energetic Merchant Acquisition Executive to join our Sales team. In this role, you will be responsible for expanding EPOS' merchant network by actively identifying, engaging, and acquiring new merchants across Singapore.

This is a field-based hunting role that requires frequent physical visits to merchant locations. You will proactively approach business owners, understand their operational needs, introduce EPOS solutions, and drive new merchant sign-ups. The ideal candidate is confident in face-to-face sales, enjoys building relationships, and thrives in a fast-paced environment.

Responsibilities

• Prospect, identify, and acquire new merchants through active field sales and canvassing activities.
• Conduct regular physical visits to retail shops, F&B outlets, service providers, and other businesses to generate sales opportunities.
• Build and maintain a strong sales pipeline through cold calling, walk-ins, referrals, networking, and market research.
• Understand merchants' business requirements and recommend suitable EPOS products and solutions.
• Deliver product demonstrations and presentations to prospective merchants.
• Negotiate commercial terms and close sales opportunities effectively.
• Manage the end-to-end sales cycle from prospecting and qualification to onboarding and account activation.
• Collaborate closely with internal teams to ensure smooth implementation and merchant onboarding.
• Maintain accurate sales records, pipeline updates, and activity reports within CRM systems.
• Stay informed about market trends, competitor activities, and merchant needs to identify new business opportunities.
• Consistently achieve and exceed individual sales and acquisition targets.

Requirements

• Diploma or Bachelor's Degree in Business, Sales, Marketing, or a related field.
• 1-3 years of experience in sales, business development, merchant acquisition, or field sales.
• Fresh graduates with strong communication skills and a passion for sales are welcome to apply.
• Comfortable with outdoor fieldwork and frequent face-to-face merchant visits.
• Strong interpersonal, negotiation, and relationship-building skills.
• Self-motivated, resilient, and target-driven.
• Excellent verbal communication and presentation skills.

• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency in English; additional languages are advantageous for engaging diverse merchant communities.
• Familiarity with payment solutions, POS systems, fintech, or SaaS products will be an advantage.

Benefits

• Competitive base salary with attractive commission and incentive structure.

• Career growth opportunities within a fast-growing fintech environment.

• Exposure to leading payment and digital commerce solutions.

• Comprehensive training and development programs.

• Collaborative and dynamic work culture.
• Join us in transforming how businesses operate and grow through innovative digital solutions.