Total 537 Manager technical support job vacancies in The Philippines

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles & Responsibilities

Key Responsibilities

• Lead projects through planning, execution, monitoring, and closure.
• Work closely with the technical delivery team to ensure in-scope items were delivered.
• Apply technical knowledge of web development to assess feasibility, evaluate options,and guide delivery teams.
• Act as the central point between clients, stakeholders, and internal teams,aligning expectations and priorities.
• Coordinate with developers stationed in overseas branch offices to align deliverables and maintain communication flow.
• Provide solutions, workarounds, and recommendations when challenges arise.
• Manage risks, issues, and dependencies with pragmatic approaches.
• Track progress and communicate updates clearly to both management and clients.
• Drive projects to achieve objectives within agreed scope, time, and quality standards.

Requirements

• Demonstrates strong ownership and adaptability across regional operations, with a proven ability to manage diverse technical responsibilities and distributed teams throughout the full software development life cycle.
• Proven track record of balancing high-velocity software delivery with a keen eye for granular technical details, while utilizing Gantt-based road mapping to ensure long-term project milestones are met on schedule.
• Proven experience managing technical or software/web development projects.
• Strong understanding of web technologies, architecture, and development processes (not hands-on coding, but capable of meaningful discussions).
• Excellent communication skills with the ability to manage both client and internal stakeholder relationships.
• Strong problem-solving ability with a focus on practical solutions.
• Familiarity with modern project management tools (eg. ClickUp, Monday, Jira, Notion).
• Familiarity with Figma for inspecting UI/UX prototypes to ensure a seamless and meticulous handoff between design and engineering teams.
• Familiarity with Miro or similar white boarding tools to facilitate remote sprint planning and complex system architecture mapping.

Soft Skills

• Resourceful and adaptable, able to navigate complex situations with limited information.
• Strategic thinker who balances technical understanding with business priorities.
• Strong interpersonal skills, capable of building trust and collaboration across teams.
• Outcome-driven mindset with the ability to maintain focus under pressure.

What you will be working on

• Oversee the end-to-end operations and lifecycle of the assigned system(s) to ensure system availability, reliability, resilience, security, performance and scalability.
• Lead system upgrade, integration, change or migration projects.
• Oversee incident, problem and service request resolution.
• Ensure system compliance with policies, standards, procedures and regulations through regular security reviews and risk management; and maintain system documentation for auditability.
• Be the primary contact for the assigned system(s).
• Manage vendors’ service delivery, performance and compliance with requirements, organisation policies & standards and industry best practices.
• Manage the budget and expenditure for the assigned system(s).
• Oversee procurement processes, including tender specifications, evaluation and contract negotiations.

What we are looking for

• Background in Computer Science, Information Systems, Information Technology, or related.
• Minimum 5 years of working experience.
• Experienced in Cloud computing. Amazon Web Services (AWS) certification or Microsoft Azure certifications would be advantageous to the candidate.
• Solid knowledge of IT project management. Certifications such as PMP, ITIL would be advantageous to the candidate.
• Solid knowledge of cybersecurity principles. Certifications such as CISSP, CCSP or equivalent would be advantageous to the candidate.
• Proven ability to manage vendors, budgets, and cross-functional teams.
• Experienced in Unix and Windows system administration would be an added advantage.
• Analytical self-starter with the motivation and ability to keep pace with advancements in technology and cybersecurity. Result and customer oriented, with a focus on delivering business value through technology.

Job Responsibilities:

1. Technical Support Management:

· Undertake management of medium to large-scale integration projects for the company.

· Responsible for configuration, troubleshooting, and technical solutions related to routers, switches, firewalls, servers, and storage devices.

2. End-to-End Project Management:

· Responsible for analyzing network requirements related to data center scenarios, feasibility studies, solution planning and design, project management and implementation, including equipment installation, network system integration, debugging, and acceptance.

3. Other Project Management Tasks:

· Responsible for project initiation, progress planning, quality management, coordination, supervision, documentation, and project acceptance.

· Draft basic physical implementation design documents, such as rack layout, wiring diagrams, and label content.

Coordinate and manage the implementation team or partners to ensure high-quality project delivery.

· Ensure customer satisfaction throughout the project, provide regular updates to customers, and manage customer expectations.

· Promote overall project progress to ensure early delivery and acceptance.

· Handle exceptions during the project, risk control, customer complaint management, and quality management.

· Assist in the construction of the project management system, such as optimizing management processes and various templates.

4. Operations Management: Responsible for timely response to network-related issues, continuous tracking and post-event analysis, and documentation and technical training related to network system maintenance.

5. Team Management:

· Manage daily team activities and communication with parallel departments, such as marketing and sales.

· Track project progress with external service providers, ensure safety disclosures, and ensure timely project delivery.

· Daily communication and problem-solving with external service providers to ensure the security and high availability of customers' network infrastructure.

6. Industry Technology Tracking: Actively explore the application of new industry technologies within the company, such as IB networks, GPU networks, and computing power network architecture design and deployment.

7. Other Tasks: Undertake temporary or phased tasks assigned by superiors.

Job Requirements:

1. Associate degree or above in computer science, telecommunications, or related fields.

2. Good English proficiency, capable of reading and writing.

3. More than three years of work experience related to data center networks.

4. Proficiency in the planning and design of medium to large-scale WANs, data center networks, and campus networks.

5. Expertise in routers, switches, firewalls, load balancers, and other related products.

6. Possess certifications such as CCIE/HCIE/H3CIE/JNCIE or equivalent.

7. Proactive, independent thinker with strong problem-solving skills.

8. Capable of drafting documentation and skilled in knowledge sharing and skill transfer.

9. Possess team spirit, resilience, strong learning ability, and adaptability to travel.

Responsibilities
As a Product Manager (Technical), you will need to:

• Drive business outcomes by taking on a product from end (problem definition) to end (release and continuous improvement):
• Interview stakeholders and users to understand problem space and define problem statement.
• Craft proposals to justify resource allocations and secure funding.
• Define success measures and set up dashboards to monitor progress.
• Identify hypotheses, develop product strategy, and devise initiatives to drive product outcomes.
• Create product roadmap and work with team to ensure timely achievement of goals.
• Work with designers, software engineers to develop, test and release product.
• Measure outcomes and continuously iterate product to drive outcomes.
• • Engage with and support users to drive product adoption.

Requirements

As a Product Manager (Technical), you need to have:

• Proven record of driving business outcomes.
• End to end experience working with design and engineering teams to build products.
• Strong written and verbal communication skills.
• Ability to effectively manage high level stakeholders.
• Ability to work effectively and independently under pressure and prioritize effectively to meet tight deadlines.
• Experience with platforms like Confluence, JIRA, Balsamiq are a plus.
• Computer science, product management related degrees or diplomas are a plus.

• Overall 8–10 years of experience with at least 2+ years in technical delivery, with a strong focus on payments and financial services.
• Proven track record in delivering domestic and cross-border payment solutions within ASEAN.
• Experience partnering with architecture, development, testing, and infrastructure teams to ensure seamless end-to-end delivery.
• Strong exposure to implementation and release management, ensuring smooth deployments across environments.
• Exposure to DevOps practices, including CI/CD pipelines, automated deployments, and environment management.
• Familiarity with infrastructure concepts, such as cloud platforms (e.g., AWS, Azure), server environments, and system monitoring.
• Proven results-oriented individual with a strong focus on delivery and stakeholder satisfaction
• Experience working with DevOps and infrastructure teams to support scalable, reliable, and secure application delivery.

Job Responsibilities:

Stakeholder & Communication Management

• Manage a portfolio of complex Murex initiatives spanning one or multiple lines of business, including Front Office, Risk, Finance, Operations, and Technology.
• Own full end‑to‑end project lifecycle delivery, from initiation and planning through execution, testing, deployment, and closure.
• Ensure all projects and change initiatives are strategically aligned with business objectives, regulatory requirements, and treasury transformation roadmaps.
• Develop and maintain detailed project plans covering all delivery phases, milestones, dependencies, and critical paths.
• Ensure timely allocation of adequate and appropriately skilled resources across business, IT, and vendor teams.
• Manage day‑to‑day project execution, chair project governance and delivery meetings, and drive issue resolution.
• Identify and manage interdependencies across Murex front‑to‑back workflows, including integrations with market data, risk engines, finance systems, and downstream platforms.
• Control and manage project scope, change requests, and impacts to schedule, cost, and delivery commitments.
• Act as an internal quality gate, ensuring adherence to SDM, governance, testing standards, and audit requirements.
• Oversee ongoing quality control activities and actively participate in issue triage and defect resolution.
• Delegate tasks and responsibilities clearly across delivery teams while ensuring accountability and ownership.
• Monitor, track, and control delivery outcomes to resolve issues, conflicts, dependencies, and risks impacting critical path milestones.
• Ensure all projects and change requests are delivered within agreed scope, timelines, budget, and quality benchmarks.
• Proactively identify, assess, and mitigate project risks and delivery issues to minimize impact to baseline plans.

Job Requirements:

• Bachelor’s Degree in Computer Science, Engineering, Finance, or related discipline (or equivalent experience).
• Proven experience managing IT projects in a banking or capital markets environment.
• Strong Murex expertise with deep technical understanding across front‑to‑back‑to‑risk modules.
• Solid knowledge of treasury products and trade lifecycle processes.
• Excellent stakeholder, communication, and vendor management skills.
• Strong organizational skills with the ability to manage multiple workstreams under pressure.

Responsible for overseeing the delivery of IT projects and services to clients. This role involves managing a team of technical professionals, coordinating with stakeholders, and ensuring that projects are completed on time, within budget, and to the required quality standards. The ideal candidate will have strong technical knowledge, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Job Responsibilities:

Project Delivery Management
a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project's requirements within allocated budget.
b. Manage and coordinate across different application teams to manage technical dependencies of the solution.
c. Monitor and manage risks/issues related to technical delivery.
d. Provide status update related to technical delivery.
e. Report to Program and/or Project Manager for the strategic program.

Requirements Management
a. Partner with SA & subject matter experts to understand and implement functional and technical requirements.
b. Provide systems input to specification phase (eg. effort estimates, high level delivery plan) based on impace assessment (eg. function points).

Design & Development
a. Partner with Domain Architects , Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.
b. Partner with Development Manager in managing application teams to build the enhancements.

Test Management
a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.
b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.

Implementation Management
a. Prepare technical implementation plan across application teams.
b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.

Job Requirements:

• Bachelor's degree in Computer Science or related field.
• Commitment and a have a team environment mindset.
• Minimum 5 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Have experience in stakeholder’s sessions and communications.
• Delivery experience on medium to large scale projects.
• Ability to work under pressure and manage multipleprojects simultaneously.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.
• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.
• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Job Responsibilities:

• Lead Process Engineering and design, process configuration and optimization studies
• Perform and Review Process simulations, prepare & Review Process/Utility Flow Diagrams, Heat and Material Balance, Utility Balance
• Create and Review Piping and Instrumentation diagrams (P&IDs)
• Prepare and Review datasheets for process equipment and instruments
• Conduct relief and blowdown studies, analyze relief load scenarios and calculate flare network requirements
• Perform and Review process calculations for equipment sizing and line hydraulics
• Prepare and Review Process design philosophies and operating guides

Job Requirements:

• Bachelor's degree in chemical engineering
• At least 20 years of relevant engineering design experience
• Have worked on Concept studies, FEED and detailed design projects
• Experience with at least 3 Offshore Oil and Gas and LNG terminal projects
• Experience on Energy transition projects will be an advantage
• Have led process teams on at least 3 Hydrocarbon projects
• In-depth understanding of process design, heat and material balance and P&IDs
• Familiarity with international codes and standards, software and tools
• Candidates with Lead Engineer experience will be given preference

Summary

The Operations Support Team Lead will play a critical role in supporting the startup of a state-of-the-art aseptic manufacturing facility with multiple production lines. Reporting to the Department Lead of Commercial DP, this position will serve as an Operations Support in reparation for aseptic manufacturing operations readiness (e.g., service contract, training program, SOP/MBR/WI and documentation generation, logbook, environmental and utilities sampling, etc.). The Operations Support Team Lead will be responsible for building and leading high-performing team to ensure efficient and compliantexecution of critical process steps. Additional responsibility may be required during the initial site startup, while maintaining strict adherence to regulatory standards. Additionally, the Team Lead will interface with clients and oversee the fast-paced and crucial stage of New Product Introduction (NPI) for multiple new products, ensuring successful technology transfer and process validation, followed by support for the product approval process (e.g., mock-up and prior approval inspections).

Job Responsibilities

• Support the installation and qualification of new manufacturing equipment as required from Operational Support related roles.
• Develop and implement operational procedures, including SOPs, master batch records, and work instructions, as required
• Establish service provider, manage contractors and schedules with contractors (e.g., cleaning/disinfecting, gown laundry, etc.).
• Develop utilities and environmental sampling schedule per procedure and manage the sampling program.
• Hire, train, and manage operational staffs required to support site readiness.
• Develop, manage, and track training and qualification of manufacturing operation staffs.
• Coordinate and train as required before systems go-live.
• Ensure adherence to quality standards and client requirements for aseptic processes as required during the initial site startup.
• Work with Manufacturing Science & Technology (MSAT), Validation, Quality, and QC teams to ensure applicable procedures are developed and personnel are trained for new product introductions.
• Stay informed on global regulatory requirements (FDA, EMA, PIC/S, ICH) for aseptic manufacturing and product introduction, and remain up to date on current Good Manufacturing Practices (cGMP).
• Demonstrate mastery of Quality Management System (QMS) production support systems such as Change Control, Deviation, CAPA, and SAP.
• Interface with clients for technology transfer, new product introduction (NPI) projects, as required.
• Be accountable for the Operational Support responsibilities and ensure adherence to stringent requirements.
• Some travel as necessary and be available for extended periods for overseas training.
• Maintain compliance with training requirements for self and staffs at all times.

Qualification

• Bachelor’s degree in Pharmaceutical Sciences, Chemical Engineering, Biological Sciences or related field.
• Master’s degree or MBA is a plus.
• 8-10 years in drug product manufacturing, with experience in aseptic processing and operational support
• 3-5 years of people management experience
• Direct experience in drug product manufacturing such as part preps, formulation, sterilization, and any drug product manufacturing process.
• Experience in a fast-paced CDMO (Contract Development and Manufacturing Organization) environment is desirable.
• Strong interpersonal skills and ability to interact with clients effectively.

Key Responsibilities:

• Manage all FM procurement categories including catering, cleaning, maintenance, utilities, and waste
• Lead sourcing strategies, negotiations, supplier onboarding, and contract management
• Align procurement goals with operational requirements through cross-functional collaboration
• Oversee daily procurement operations: approvals, reporting, documentation, and compliance
• Resolve supplier performance issues and risks with agility and professionalism
• Provide commercial leadership throughout bids, tenders, and mobilisation phases
• Foster strong relationships with suppliers to ensure performance, quality, and value

Product Support Front Office:

• Manage technical inquiries on DISS Monitor L2, providing high-level technical support to importers within APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved
• Monitor and assess the quality of DISS tickets received using the evaluation tool
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

Technical Problem Investigation:

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• Initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered
• Monitor product quality performance in the region and report deviations to Audi AG

Product Support Back Office & Fault Elimination Process:

• Monitor product quality performance by analysing monthly data from Tableau/AQUA/SQA,FFP & if necessary warranty reports to identify new technical problems in the region and report deviations to Audi AG and the importer
• Initiate affected markets to kick off fault elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

Product Support Coordination & Escalation:

• Arrange meetings/conferences with importers for technical discussions
• Centrally coordinate and manage technical topics by escalating/de-escalating topics within APAC region to PQF/FQK/QuK/BPD committees, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

Competency Identification and Development:

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training
• Provide high-level trainings to enhance competence levels at identified importers

Training/Qualification/Conference:

• Actively organise and prepare technical training/qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

Market Steering and Mentorship:

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor and review the development of importer’s KPI performance (STLI) for mentored markets, coordinate coaching and analyse reports/data as needed
• Support the Process analysis function as required to identify gaps or areas of improvement with importer standards regionally and occasionally globally

Requirements:

• Post-secondary qualification is desirable, with an engineering diploma or degree being advantageous but not mandatory
• At least five to eight years in the car repair industry, holding positions such as Mechanic, Workshop Manager, Foreman or Service Advisor
• Excellent communication and presentation skill with adequate experience in steering and managing multicultural markets
• Fluent in English is required and proficiency in German is highly advantageous
• Experience in moderating workshops and seminars, delivering trainings to importers globally
• Self-motivatedindividual that can work with high independency, able to travel internationallyand sometimes at short notice

Job Description

We are looking for a passionate Technical Manager to join the team managing the Caller Name ID Registry (CNIR) platform, an important nationwide initiative that supports anti-scam measures in Singapore. The role is responsible for overseeing core system operations, ensuring security, stability, data integrity, and performance. You will work closely with stakeholders including internal teams, vendors, and business users to deliver operational excellence.

Key Responsibilities

• Manage end-to-end operations and lifecycle of assigned systems, ensuring availability, reliability, resilience, security, and performance
• Lead system upgrades, integrations, changes, and migration projects
• Oversee incident, problem, and service request resolution
• Ensure compliance with IT policies, security standards, and audit requirements
• Serve as primary point of contact for assigned systems
• Manage vendor performance, service delivery, and contractual obligations
• Manage system budgets, expenditures, and procurement exercises (tender specs, evaluation, contract negotiation)

Requirements

• Degree in Computer Science, Information Systems, IT, or related field
• At least 5 years of relevant experience
• Experience in Cloud Computing (AWS/Azure certifications advantageous)
• Strong knowledge in IT project management (PMP/ITIL beneficial)
• Good understanding of cybersecurity principles (CISSP/CCSP beneficial)
• Proven experience in managing vendors and cross-functional teams
• Experience with Unix/Windows system administration is an advantage
• Strong analytical thinking, self-driven, and able to stay updated with new technologies

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275