Total 490 tech support job vacancies in The Philippines

Company Overview

Quantum is a Singapore-headquartered regional HR consultancy providing tailored HR solutions including manpower outsourcing and business process outsourcing services.

Job Summary

We are seeking a proactive and detail-oriented Junior Executive to provide operational and administrative support to our Clients. The successful candidate will play a key role in supporting IT systems, end-user services, vendor coordination, procurement activities, and departmental initiatives.

Responsibilities

• Provide technical support to new onboarding employees
• Supporting FIS SharePoint lists and Power BI dashboards (design, creation, updates, and maintenance)
• Raising Shopping Carts, PR/PO tracking, and GRN(requiring basic Ariba and SAP skills)
• Handling new user onboarding (documentation preparation, orientation/NDA, coordinating ID badges with security and hiring manager)
• Supporting mobile users (port-in/out, device orders, repairs, upgrades, eSIM)
• Managing telco changes or contract renewals(MSA), including migration project coordination
• Organising departmental events (planning, communications, budgeting, collections, payments, logistics, presentation materials, and post-event activities such as photo/video editing and surveys)
  
  
  Requirements
• Diploma in Information Technology, or a related discipline.
• 1 to 2 years of relevant experience in IT support, IT administration, or a similar role.
• Working knowledge of Microsoft SharePoint and Power BI.
• Basic experience with SAP and Ariba procurement processes is preferred.
• Familiarity with mobile device management
• Good communication skills with the ability to engage multiple stakeholders at all levels.
• Detail-oriented with strong accuracy and follow-through in task execution.
• Ability to handle sensitive and confidential information
  
• Privacy Notice
  By submitting your application, resume, or any personal information, you authorize Quantum to collect, process, store, and share your personal data with its business partners and other relevant third parties for the purpose of assessing your qualifications and suitability as part of the recruitment and placement process. By doing so, you confirm that you have reviewed and accepted our Job Applicant Privacy Notice.

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Overview

Our client, a leading global financial markets and trading technology firm, is seeking a Trade Desk Associate to join its Singapore-based FX operations team.

This role supports a 24x5 low-latency electronic FX trading platform used by global banks, buy-side institutions, corporates, liquidity providers, and prime brokers. The successful candidate will provide real-time client support, monitor trading activity and platform performance, and troubleshoot trading, connectivity, and market data issues during the Asia trading session.

This is an excellent opportunity for someone with experience in an electronic trading environment who is looking to deepen their knowledge of FX markets, FIX connectivity, Linux, and low-latency trading systems.

Responsibilities

• Serve as the first point of contact for client enquiries via phone and email during the Asia trading session.
• Provide real-time support across trading activity, platform connectivity, APIs, and market data.
• Troubleshoot client issues involving FIX connectivity, order behaviour, platform functionality, and trading flows.
• Use Linux and command-line tools to review logs, investigate incidents, and support issue resolution.
• Monitor trading, market data, client connectivity, and system dashboards throughout the trading session.
• Perform daily and weekly pre-market system health checks to ensure platform readiness.
• Identify, triage, document, and escalate operational or technical issues promptly.
• Monitor market integrity, including crossed or off-market pricing and value-date issues.
• Liaise with liquidity providers, institutional clients, sales, technology, and operations teams to resolve trading-related issues.
• Support new client onboarding, FIX certification testing, connectivity checks, and production-readiness activities.
• Maintain clear and accurate incident records, client communications, and regional handovers.
• Contribute to process improvements, operational documentation, and platform resilience initiatives.
• Participate in holiday and weekend coverage rotations when required.

Requirements

• Bachelor’s degree or equivalent educational background.
• Approximately 2–3 years of experience in an electronic trading, financial markets, trade support, application support, or technical support environment.
• Experience working within a trading environment, with a good understanding of both market activity and trading systems.
• Hands-on experience with FIX protocol is required.
• Hands-on experience with Linux and command-line tools is required.
• Basic understanding of electronic trading, FX markets, market data, liquidity, or exchange-traded products.
• Strong troubleshooting and problem-solving skills in a fast-paced, time-sensitive environment.
• Excellent written and verbal English communication skills.
• Confidence communicating with institutional clients and internal technical stakeholders.
• Ability to document issues clearly and manage multiple priorities during live trading hours.
• Smart, proactive, composed, and eager to develop into a subject matter expert.

Working Arrangement

• Hybrid arrangement: four days onsite and one day working from home.
• Standard coverage is aligned to the Asia trading session, typically 7:00 PM–3:00 AM ET.
• The role also participates in Sunday market-start coverage, which may require an earlier start than the usual shift.
• Flexibility may be required during major incidents, heightened market activity, public holidays, or weekend coverage rotations.

We are seeking an L2 Application Support Engineer to provide production support for core banking applications. The successful candidate will be responsible for incident management, troubleshooting, monitoring, and ensuring the stability and availability of business-critical applications.

Key Responsibilities

• Provide Level 2 support for production applications.
• Investigate, troubleshoot, and resolve application incidents and service requests.
• Monitor application performance and batch processing activities.
• Support end-of-day (EOD) and beginning-of-day (BOD) operational processes.
• Execute job restarts and validate processing outcomes when required.
• Perform data validation and troubleshooting using SQL queries.
• Assist with root cause analysis and implementation of corrective actions.
• Support deployment activities and rollback procedures when necessary.
• Maintain operational documentation, runbooks, and support procedures.
• Collaborate with application development, infrastructure, and business teams to resolve issues.
• Prepare operational reports and maintain accurate records of support activities.

Requirements

• 1 to 9 years of experience in application support, production support, or related IT support functions.
• Knowledge of Java, JavaScript, and SQL.
• Understanding of application monitoring and incident management processes.
• Familiarity with batch processing and job scheduling activities.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience supporting banking or financial services applications.
• Knowledge of middleware technologies and API integrations.
• Experience working in a production support environment.
• Exposure to core banking systems is advantageous.

EA Number: 11C4879

HR Support Officer

Salary: up to $3k/month

Working hours: Monday to Thursday - from 8.30am to 6pm 
Friday - from 8.30am to 5.30pm

Contract period: 1 July 2026 - 31 Dec 2026

Location: Nearest MRT Orchard

Responsibilities

• Administrative support: Provide efficient administrative and operational support in HR functions, ensuring high standards of HR service delivery.
• Query handling: Respond to HR queries and requests promptly, including drafting correspondences when required.
• Case management: Assist in case management activities such as fact-finding, evaluation, and preparing recommendations.
• Stakeholder collaboration: Work closely with stakeholders to support HR administration across different employee groups.
• Data management: Maintain, track, and update HR records, and analyze data for reporting purposes.

Requirements

• Relevant experience: Preferably at least 2 years of relevant work experience in HR or general administration. Candidates without prior experience are welcome to apply.
• Teamwork and communication: A collaborative team player who is resourceful, meticulous, and possesses good communication, writing, and interpersonal skills.
• Adaptability: Ability to multi-task and work independently under timelines.
• Technical proficiency: Familiarity with Microsoft Office applications and comfortable using HR/IT systems.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Operations Support Assistant supports clients/ student care, cleaning, school operations, events, and basic administrative tasks within Fernvale Gardens School.

• Client / Student Care (Special-to-type cleaning)
• Operational Support Events & Activities
• Assist to Maintain Facilities
• Assist with Vector Control
• Operational Support to School
• Simple Admin Tasks

Key Tasks:

• Clean students who soil themselves
• Clean soiled area -
• Manage students' lost-and-found corner
• Open and close the school General Office
• Cover school security duties during Security Officer's lunch-break
• Upkeep sensitive areas (e.g. General Office and P/VP rooms)
• Mann the school when there is weekend maintenance / repair works
• Upkeep of notice-boards
• Oversee sorting and storage of school materials and resources
• Store, shift and maintain school furniture (e.g. tables, desks and chairs
• Assist to respond to fire alarm / incidents (e.g. as fire wardens)
• Maintain cleanliness of MINDS school van/mini-bus (*where applicable)
• Help students safely alight and board buses and accompany them to the holding area upon arrival at the school
• Set up of seating/tables for events
• Put up/remove decorations for special festivities and events
• Packing and distribution of items for programmes and events
• Arrange refreshments for meetings and functions
• Attend to simple faults and repairs
• Assist in facility inspections and reporting, including safety checks, faults and defects
• Assist in simple landscape maintenance
• Assist in looking after school set-ups (e.g. fish aquarium, terrarium, hydroponics farm structure)
• Sorting, packing and shredding of documents
• Simple filing of documents - Simple data entry
• Any adhoc duties assigned by the Reporting Officer

• With or without experience are welcome to apply and training will be provided
• Willing to learn and teamwork-oriented
• Great team player with the ability to work with minimal supervision
• Relevant certificates from WSQ would be an advantage

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Field Network Support Technician (Contract)

12-Month Contract (Renewable)

Salary : Up to $6,500 depending on experience

Location : Pioneer Rd

Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Field Network Support Technician to join their operations.

Job Summary:

• A hands-on, adaptable Field Network Support Technician to support infrastructure operations within a dynamic oil and gas complex.
• Field-based environment and is confident making informed decisions on the ground as well as collaborates effectively with offshore engineering teams and vendors.

Responsibilities:

• Provide on-site support for network and infrastructure incidents, including physical troubleshooting and diagnostics.
• Collect and relay technical data to offshore network engineering teams for deeper analysis and resolution.
• Escort vendors for equipment delivery, installation, and RMA handling, ensuring compliance with site protocols.
• Perform network monitoring and basic troubleshooting using tools such as ServiceNow and vendor dashboards.
• Support project execution tasks such as equipment staging, cabling, and asset lifecycle tracking.
• Ensure adherence to corporate IT standards, safety protocols, and site-specific access requirements.
• Participate in after-hours support on a rotational basis, as needed.
• Maintain accurate documentation of work performed and escalate issues appropriately.

Requirements

• 3–5 years of experience in IT infrastructure or network support roles.
• Excellent understanding of network fundamentals, including TCP/IP, routing, switching, and wireless technologies.
• Hands-on experience with network hardware (Cisco, Juniper, Fortinet, Palo Alto)and radio/wireless systems (e.g., Motorola, Aviat).
• Familiarity with ServiceNow, Windows Server, and storage platforms (NetApp, Dell EMC).
• Exposure to modern network architectures (e.g., SD-WAN, Zero Trust).
• Ability to work independently, make informed decisions, and adapt plans when field conditions change.
• Excellent communication skills to coordinate with offshore teams and local stakeholders.
• Safety-conscious and comfortable working in industrial environments (e.g., substations, operations shelters) with PPE and safety compliance are mandatory.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA License: 02C3423

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff’s progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore