Total 687 Senior Executive tech support job vacancies in The Philippines

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

This role focuses on providing hands-on technical support for the company’s platform. You will troubleshoot technical and platform-related issues, help customers resolve platform-related issues, and support them in using platform features as part of live support interactions.

You will also escalate complex issues when needed and contribute to documentation and internal knowledge sharing to improve resolution efficiency and customer experience.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as a problem-solver: understand customer needs, troubleshoot technical issues, and follow up to ensure resolution
• Provide technical support to customers via email, chat, and other support channels
• Guide customers through platform features and workflows as part of troubleshooting and support interactions
• Build strong platform knowledge to support effective troubleshooting and customer issue resolution
• Diagnose, address, and resolve technical issues efficiently and accurately
• Investigate platform functionality issues, login/access concerns, workflow blockers, and compatibility issues
• Test and validate platform functionality following product releases to identify potential issues impacting customers
• Support troubleshooting of third-party integrations and compatibility issues with external tools
• Reproduce customer-reported bugs and clearly document findings for escalation to Product or Engineering
• Escalate complex issues to higher-level support when needed
• Contribute to support resources such as help articles, troubleshooting guides, and internal documentation
• Assist in documenting technical workflows, troubleshooting steps, and escalation paths for recurring incidents
• Collect customer feedback, identify recurring issues, and share insights with Product and Engineering teams
• Log support requests and keep internal teams updated on issue status and customer impact
• Meet personal and team goals such as CSAT, response times, and SLA expectations while keeping customer satisfaction a top priority
• Collaborate with and support team members when assistance is needed
• Take on additional tasks or responsibilities when required to meet team objectives

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with strong problem-solving skills and attention to detail
• Passionate about customer satisfaction and delivering exceptional support experiences
• Comfortable troubleshooting technical and platform-related issues in a fast-paced SaaS environment
• A clear communicator who can explain technical concepts in a simple, practical way
• Adaptable, proactive, and able to work independently with limited supervision
• Collaborative and team-oriented, always ready to support colleagues when needed

YOU HAVE…

• 2+ years of relevant experience in a SaaS, Tech, or Technical Support environment
• 2+ years of experience in technical customer support on SaaS support environments
• Proven ability to provide exceptional technical customer support
• Strong communication and collaboration skills, with a bias for clarity and action
• Experience with a modern support stack such as Zendesk, Guru, Slack, and JIRA
• Analytical, curious, and adaptable, you seek solutions, not perfection
• General knowledge of how web-based and mobile applications work
• Ability to diagnose and troubleshoot customer-reported technical issues
• Comfortable operating in a fast-moving, growth-stage environment
• Able to work independently with little supervision in a remote environment
• Metrics-driven with the ability to manage ticket volume and response SLAs

Bonus Points

• Experience supporting integrations and technical escalations
• Experience supporting SaaS platforms in a technical customer support role
• Passion for customer experience and technical problem-solving

Job Summary

We’re looking for a Senior Support Analyst to join our Global Support Team, supporting key applications across Corporate Services, IT Security, Human Resources, and other cross-functional domains.

Mandatory Skill-set

• Must have minimum 6 years of experience in application support or development roles;
• Strong technical foundation with hands-on exposure to application servers, and a good understanding of production environments and deployment pipelines;
• Working knowledge of database scripting and familiarity with scripting or programming languages;
• Experience in Corporate IT, IT Security, or other cross-functional domains;
• Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical users;
• Strong analytical thinking with a logical approach to problem-solving;
• ITIL certification is a must.

Desired Skill-set

• Cybersecurity certification is a plus;
• Proactive and adaptable team player with strong organizational skills, cultural awareness, and the ability to take initiative in dynamic environments.

Responsibilities

• Deliver L1 and L2 support for a wide range of enterprise applications across Corporate Services, IT Security, HR, and other shared functions;
• Mentor team members and ensure adherence to operational standards and best practices;
• Engage with users across multiple channels, ensuring timely and professional support;
• Take ownership of incidents, service requests, and problem resolution, with clear and structured documentation in JIRA;
• Work closely with cross-functional teams to drive quick and effective issue resolution;
• Act as a bridge between users, project teams, and infrastructure to ensure smooth request handling;
• Proactively monitor application health and perform readiness checks before business hours;
• Drive follow-ups and provide regular updates on critical or escalated issues;
• Flexible to work in rotational shifts, including on-call support, weekends, and public holidays.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About Innowave Tech Singapore

Innowave Tech is an Artificial Intelligence (AI) company offering solutions for the Semiconductor and Advanced Manufacturing industry. Utilizing deep industrial domain knowledge, proven experience, and innovation, we provide expert AI solutions and systems to address various industry pain points.

Roles & Responsibilities

We are seeking Senior Data Engineer to establish and lead our data infrastructure. The successful candidate will be responsible for building our data engineering practice from the ground up, implementing robust data systems for industrial AI applications, and establishing best practices that will power our semiconductor manufacturing AI solutions.

Your Role and Impact

As our first Senior Data Engineer, you will have a foundational role in building robust data infrastructure to handle manufacturing data and LLM applications, while establishing secure data practices that power our AI solutions for advanced manufacturing operations.

What You’ll Do

1. Select and manage on-premises technologies suitable for secure and efficient operations.
2. Build robust pipelines to collect, clean, and transform diverse datasets including process data, sensor data, image data, and human annotations.
3. Ensure secure, maintainable, and scalable deployment of data infrastructure.
4. Define and enforce best practices in data governance, privacy, and access control.
5. Collaboration & Deployment.

What We’re Looking For

Educational & Background:

• Minimum Poly or Bachelor Degree in Computer Science, Engineering, or a related field.
• Only Singaporean or Singapore PR can apply due to project requirement.

Technical Expertise:

• 3+ years of experience in data engineering roles, ideally with on-premises or hybrid infrastructure.
• Proven track record of building scalable data systems from ground up in a startup environment.
• Proficiency in Python and/or Java for data pipeline development.
• Solid experience with ETL frameworks (e.g., Apache Airflow, Dagster) and streaming systems (e.g., Kafka).
• Experience designing and maintaining SQL and NoSQL databases.
• Experience building and operating data lakes and data catalog.
• Familiarity with containerization (Docker), version control (Git), and CI/CD practices.

Soft Skills:

• Excellent communication skills and ability to collaborate with cross-functional technical and non-technical teams.
• Excellent problem-solving and debugging abilities.
• Ability to balance engineering tradeoffs.

Bonus Skills:

• Experience with manufacturing data systems, especially SPC, SCADA, and industrial sensor protocols (e.g., OPC UA, MQTT, Modbus).
• Familiarity with AI/ML pipelines and tools (e.g., MLflow).
• Knowledge in vector databases and LLM data infrastructure.
• Prior experience working in or with regulated industries (e.g., semiconductor, automotive, aerospace).

What we Offer

• A leading role in cutting-edge AI projects within the semiconductor industry.

• The opportunity to work with an learn from experts in the field of AI and data science.

• A dynamic, innovative, and supportive work environment.

• Competitive salary and benefits package.

• Career growth opportunities in a fast-paces technology company.

Company Description

Innowave Tech is Singapore-based Manufacturing AI company pioneering in state-of-the-art industrial agentic and vision AI to simplify manufacturing and drive digital transformation. We help organizations unlock new efficiencies, reduce costs, and accelerate innovation cycles to address the complex challenges of modern advanced manufacturing. Our solutions specialize in machine autonomation, automated quality assurance, process automation and optimization.

With a global presence in over 10 cities, we collaborate with industry leaders to create transformative solutions in semiconductor manufacturing, electronics manufacturing, chemical processes, and aerospace.

Role Description

This is a full-time on-site junior executive role for a Technical Sales Engineer located in Singapore. The Technical Sales Engineer Executive will be responsible for generating sales and providing pre-sales solutioning and design to clients.

Day-to-day tasks include engaging with clients to understand their needs, demonstrating product capabilities, and providing technical solutions that meet customer requirements. The role will work closely with the Head of Solutions to prepare and deliver presentations, work closely with the sales team to develop strategies, and ensure customer satisfaction through excellent service and support.

Comprehensive training will be provided to candidate to:

• Understand company's technologies and competencies

• Understand products' broad capabilities and application scenarios

• Industry process, technologies, and requirements
  

Qualifications

• Excellent Communication skills is prioritized

• Bachelor's degree or diploma in Engineering, Computer Science, or related field

• Technical design and Solutioning skills

• Ability to work independently and as part of a team

• Strong attention to details and demonstrate curiosity

• Sales knowledge and experience is a plus

• Technical Sales and Pre-Sales Engineering skills is a plus

• 0-2 years experience in technical sales or 1-2 years experience in software development

• Experience in the AI, manufacturing, or related sectors is a plus

• Fresh graduates may apply - on-to-job training provided for both technical and sales requirements

Job Responsibilities:

• Manage warehouse  and logistics operations for the clients, ensuring timely and efficient delivery of goods

• Maintain customer records and sales date in the company's CRM system
• Provide support to the sales team in preparing quotations, presentations and tracking invoices 
• Directly liaise with customers and provide the most accurate and prompt solutions
• Coordinate with various teams and departments to ensure smooth and efficient operations

Job Requirements:

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Minimum of 2 years of experience in contract logistics or supply chain management 
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines
• Strong problem-solving and analytical skills
• Proficient in Microsoft Office and logistics software

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Executive Assistant (Sales Support) /Up to $4,000 @Ubi

• Manage Director’s calendar, meetings, appointments, and travel arrangements.

• Prepare meeting agendas, presentations, reports, and take meeting minutes.

• Handle correspondence, documents, and information with a high level of discretion.

• Support office admin (Supplies/Vendors) and other tasks i.e sales activities assigned by Director/CEO.

• Handle sales quotations, purchase orders, contracts, and related documentation.

• Coordinate order processing, delivery schedules, and follow up with internal departments.

• Maintain and update sales records, customer databases, and CRM systems.

• Compile sales reports, forecasts, and performance summaries for management review.

• Handle customer enquiries, follow-ups, and after-sales support where required.

• Assist in organising company events, meetings, and internal activities.

• Proficient in Microsoft Excel and SAP is an advantage.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities:

·        Lead tender teams for building works projects(QS inputs, pricing, submission).

·        Manage and develop QS team (Junior to Senior levels).

·        Oversee QS activities in projects (cost control, variations, claims).

·        Coordinate with project teams, clients, and subcontractors.

·        Ensure tender submissions and project QS workare accurate and compliant.

Requirements:

·        Degree in Quantity Surveying or equivalent.

·        10+ years of QS experience, with at least 3years in a leadership role.

·        Proven track record in tender management and project QS.

·        Strong knowledge of building works, contracts, and pricing.

·        Excellent leadership, communication, and team management skills.

·        Proficient in QS software (e.g. Glodon, Bluebeam).

·        Experience with Public and Private Residential Housing, Institutional projects.

·        Candidates with Professional QS certification will be an advantage.

Job Summary

The Public Relation (PR) / Partnerships / Paid Support Executive is responsible for executing PR, influencer engagement, and partnership initiatives to drive brand visibility, campaign reach, and commercial impact across Rooms and Food & Beverage. The role supports marketing campaigns through media outreach, collaborations, and content amplification, while contributing to revenue generation by strengthening external partnerships and brand positioning. The position works closely with internal and external stakeholders to foster a collaborative and effective working environment that enhances campaign performance, brand value, and top-line results.

Areas of Focus

This role focuses on PR execution, media and influencer management, partnership coordination, and campaign amplification. It supports the hotel’s marketing objectives by increasing brand exposure, strengthening external relationships, and improving campaign effectiveness through earned and partnered channels.

Strategic Responsibilities / Duties

1. Execute public relations plans including media outreach, press engagement, and coverage tracking.
2. Develop and maintain relationships with media partners, publications, and key industry contacts.
3. Source, coordinate, and manage influencers, including hosting arrangements and content deliverables.
4. Support and execute partnership initiatives, including barter deals, collaborations, and joint campaigns.
5. Drive campaign amplification through media placements, influencer content, and partner channels.
6. Prepare and coordinate PR materials including press releases, media kits, and communication briefs.
7. Track and report PR, influencer, and partnership performance including reach, engagement, and campaign outcomes.
8. Work closely with internal stakeholders including Marketing, Revenue, and Food & Beverage teams to align PR activities with campaign objectives.
9. Ensure brand consistency and messaging across all external communications and collaborations.
10. Monitor market trends, competitor activities, and media landscape to identify PR and partnership opportunities.
11. Manage timelines, deliverables, and coordination across multiple campaigns and stakeholders.
12. Ensure proper documentation and reporting of PR activities, partnerships, and campaign outcomes.
13. Perform other duties as assigned by the direct reporting manager.

Key Skills and Requirements

1. Diploma or Degree in Marketing, Communications, or a related discipline.
2. Minimum 2–4 years of relevant experience in public relations, partnerships, or influencer marketing.
3. Strong experience in media relations, influencer management, and partnership coordination.
4. Proven ability to execute campaigns and drive amplification through PR and partner channels.
5. Strong stakeholder management and coordination skills across internal and external parties.
6. Good writing and communication skills for press releases and media communications.
7. Ability to manage multiple projects and timelines in a fast-paced environment.
8. Strong attention to detail with a results-oriented and commercially aware mindset.

Key Responsibilities:

·        Lead tender teams for building works projects (QS inputs, pricing, submission).

·        Manage and develop QS team (Junior to Senior levels).

·        Oversee QS activities in projects (cost control, variations, claims).

·        Coordinate with project teams, clients, and subcontractors.

·        Ensure tender submissions and project QS work are accurate and compliant.

Requirements:

·        Degree in Quantity Surveying or equivalent.

·        10+ years of QS experience, with at least 3 years in a leadership role.

·        Proven track record in tender management and project QS.

·        Strong knowledge of building works, contracts, and pricing.

·        Excellent leadership, communication, and team management skills.

·        Proficient in QS software (e.g. Glodon, Bluebeam).

·        Experience with Public and Private Residential Housing, Institutional projects.

·        Candidates with Professional QS certification will be an advantage

Programme Support Executive x1

Job Summary:

The Operations & Customer Support Executive plays a critical role in ensuring efficient operational processes and delivering exceptional customer service. This position is responsible for coordinating daily operations, managing customer inquiries, and providing administrative support to enhance the overall workflow and customer experience.

Key Responsibilities:

The list of key responsibilities is not exhaustive and may include additional task as required.

Your job roles may be assigned or amended as necessary based on business needs and as determined appropriate by your superior.

1.     Operational Support:

·       Coordinate and monitor daily operations to ensure efficient workflows.

·       Maintain and update operational records, ensuring accuracy and compliance.

·       Collaborate with internal teams to streamline processes and resolve operational challenges.

2.     Production Order Support:

·       Process and manage production orders, ensuring timely execution and delivery.

·       Track order progress and address any delays or issues promptly.

·       Work closely with the production team to align schedules with order requirements.

·       Prepare production schedules and allocate resources effectively.

3.     Inventory Management:

·       Monitor and maintain inventory levels to meet production and operational needs.

·       Conduct regular inventory checks and audits to ensure accuracy.

·       Implement inventory control measures to minimize wastage and optimize stock levels.

4.     Customer Support:

·       Handle customer inquiries, complaints, and feedback via various communication channels.

·       Provide timely updates on order statuses, delivery schedules, and other customer-related matters.

·       Ensure a high level of customer satisfaction by resolving issues efficiently.

5.     Administrative Duties:

·       Prepare reports, schedules, and correspondence as required.

·       Maintain accurate documentation for production orders, inventory records, and customer interactions.

·       Ensure compliance with company policies and industry standards.

6.     Continuous Improvement:

·       Identify opportunities to improve production processes, inventory management, and customer service.

·       Assist in implementing new procedures to enhance productivity and reduce costs.

7.     Working Conditions:

·      Based in the office with regular interaction with the operation teams.

Job Requirements

·       Diploma in related field.

·       Previous experience in sales administration, customer service, or office administration preferred.

·       Strong organizational, communication, and interpersonal skills.

·       Attention to detail and ability to manage multiple tasks simultaneously.

·       Proficiency in Microsoft Office, CRM, and accounting software.

·       Proactive, adaptable, and able to work both independently and as part of a team.

·       Customer-oriented mindset with a focus on supporting sales growth.

• Processed sales orders in D365 Business Central, including order entry, payment verification, and invoicing.

• Maintained accurate sales records, documentation, and coordinated with stakeholders to ensure smooth order fulfilment (Import/export) and deliveries.

• Supported sales operations by tracking order status, preparing shipment documents, and assisting with monthly sales closing and reporting.
  

Requirement:

• Diploma in Business Administration, Supply Chain, or related field with 1–2 years of relevant experience; proficient in MS Office and detail-oriented with strong organizational skills.

• Experience in import/export documentation.
  

Additional Information:

• Up to $3500

• Located in Labrador Park
  

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972