Total 14,727 social responsibility manager job vacancies in The Philippines

HR Executive 
Salary Range: $3,000 – $4,000
Working Days: Monday – Friday 
Working Hours:  8.30am – 6.00pm
Location: Geylang

Responsibilities:
Recruitment, Selection & Offboarding

• Manage the recruitment and selection process under the guidance of the Head, People & Culture, including job postings, candidate shortlisting, reference checks, and providing support to hiring managers.
• Obtain the necessary employment permits for non-local employees.
• Prepare administrative forms and documentation for new employees upon commencement.
• Manage the offboarding process under the guidance of the Manager, People & Culture, including resignation acceptance, preparation of separation documents, coordination with relevant parties for handover and offboarding, and arranging exit interviews.

Compensation & Benefits

• Administer payroll processes, including related statutory submissions such as CPF and Income Tax.
• Administer staff benefits, including leave, claims, EAP, insurance, and other related matters.

Employee Engagement

• Serve as the first point of contact to support employees’ HR needs and enquiries.
• Communicate regularly with employees regarding HR matters.
• Provide support for employee engagement and organisation development initiatives.

Administration

• Maintain accurate and up-to-date employee records.
• Provide administrative support for various HR functions, including learning and development, recognition and rewards, performance management, employee welfare, employee relations, communications, and engagement initiatives.
• Manage and coordinate WICA claims, employee insurance matters, and related documentation.
• Ensure compliance with all statutory and regulatory requirements.
• Prepare and replenish name cards (digital or physical).
• Perform any other relevant duties as assigned.

Requirements

• Minimum Diploma in HR with 3 years of experience in HR Operations.
• Hands-on experience with HRMS and payroll systems; experience using BIPO software would be an advantage.
• Candidates with prior experience in the social service or NGO sector will be preferred.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Project Planning & Execution

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation.
• Team Leadership & Coordination
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.

Governance & Reporting

• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.

Project Planning & Execution

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation.
• Team Leadership & Coordination
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.

Governance & Reporting

• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

Allkin's Transitional Shelter (TS) provides temporary accommodation to homeless individuals and families who have exhausted all other means of accommodation and require social work interventions.

Roles & Responsibilities:

Clinical & Programme Related

• Process referrals by conducting eligibility assessments and screening applicants for shelter admission.
• Assist Social Workers with shelter visits, direct client assessments, and the documentation/review of intervention strategies.
• Follow up and monitor post-discharge status and outcomes of clients and liaise with agency on progress of
• Plan and implement therapeutic or developmental group programs for residents
• Arrange case conferences with referring agencies to identify client needs prior to admission.
• Assist with data compilation and Excel documentation submissions.

Operations

• Serve as point of contact for resident inquiries and support newly admitted clients through pre-admission conditions.
• Manage shelter financial matters and coordinate unit turnovers for new admissions or discharges.
• Conduct routine unit checks to enforce safety protocols and mediate interpersonal conflicts between residents

• Preferred Diploma in Social Work; other diplomas will also be considered.
• Comfortable traveling between work locations and occasionally working at different work hours.
• Capacity to respond effectively to shelter emergencies and work calmly with clients in complex, high-stress situations
• Strong teamwork, organizational and documentation skills, with proficiency in MS Office (specifically Word and Excel) for accurate case recording
• Proficient verbal and written communication skills.

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values:
Move with urgency — because time is crucial;
Aim to pioneer — constantly innovating to stay ahead;
Do it with intent — delivering with purpose and precision; and
Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

At Teleport, we're building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on enabling better business decisions through trusted data, scalable analytics solutions, and strong stakeholder partnerships. You'll own analytical initiatives end-to-end, balancing strategic thinking with hands-on execution while helping shape the future of analytics at Teleport.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

- Leading and mentoring a team of analysts, providing guidance on analytical approaches, data modelling, stakeholder engagement, and prioritization. You will help elevate the team's capabilities while fostering a culture of ownership, curiosity, and continuous improvement.

- Designing and maintaining scalable datasets, transformation pipelines, and business-ready data models. You will work closely with Data Engineering to ensure data is reliable, governed, and optimized for analytical consumption across the organization.

- Partnering with leaders across Operations, Commercial, Product, Finance, and Customer teams to understand business challenges, define success metrics, and translate complex questions into actionable insights that drive measurable outcomes.

- Moving beyond traditional reporting to develop data products that empower better decision-making. You will identify opportunities to leverage automation, embedded analytics, AI-powered insights, and modern analytical workflows to improve business performance and user experiences.

- Owning key business metrics, ensuring consistency across reporting, maintaining data quality standards, and driving adoption of self-service analytics capabilities. You will help establish trusted data foundations that support decision-making at every level of the organization.

- Helping shape Teleport's analytics roadmap by exploring emerging technologies, modern data tooling, and AI-enabled capabilities. You recognize that the future of analytics extends beyond dashboards into intelligent applications, agentic workflows, and decision-support systems built on trusted data.

REQUIRENTS:

These are minimum-requirement skills and a ‘must-have’ for the role:

5+ years of experience in Data Analytics, Analytics Engineering, Business Intelligence, or Data Product roles, with a proven track record of delivering high-impact analytical solutions that drive business decisions and operational outcomes.

Advanced SQL expertise and strong data transformation skills, with hands-on experience designing scalable data models, building reliable data pipelines, and working with modern cloud data platforms. Experience with BigQuery, Dataform, Dataplex, Looker, and GCP-based analytics ecosystems is highly preferred.

Demonstrated leadership and stakeholder management capability, including leading and mentoring analysts, translating ambiguous business problems into analytical frameworks, prioritizing requests across multiple stakeholders, and driving adoption of data products across the organization.

Strong understanding of modern analytics architecture, including data governance, semantic modeling, experimentation, KPI design, self-service analytics, and data quality best practices.

Forward-looking perspective on the evolution of analytics, recognizing that the future extends beyond dashboards into decision-support systems, embedded analytics, AI-powered workflows, agentic experiences, and business applications built on trusted data foundations.

Experience partnering closely with Data Engineering, Product, Operations, Commercial, and Leadership teams to define metrics, establish data standards, and deliver scalable analytical solutions that support company growth.


Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Job Summary

Job Purpose

The Knowledge Engineer will be responsible for designing, constructing, and maintaining knowledge graphs derived from heterogeneous enterprise documents. The role involves leveraging Large Language Models (LLMs) for knowledge extraction, ontology-driven structuring, and question answering over knowledge graphs to support intelligent search, reasoning, and decision-making systems.

Key Responsibilities

• Leverage LLMs to extract structured knowledge (entities, relations, attributes) from unstructured and semi-structured documents such as:Maintenance manualsProduct design documentsTroubleshooting guidesLessons learned reports
• Process documents in multiple formats, including Word, PDF, PowerPoint, and Excel.
• Design, construct, and maintain knowledge graphs, including:Schema and ontology designEntity and relationship modellingData normalisation and validation
• Implement and manage knowledge graph storage using graph databases such as Neo4j and GraphDB.
• Develop LLM-powered question answering and interaction pipelines over knowledge graphs, enabling:Natural language queriesContext-aware and explainable responses grounded in structured knowledge
• Collaborate with domain experts and stakeholders to refine ontologies, extraction logic, and use cases.

Required Skills & Experience

• Strong understanding of ontology design, knowledge graph modeling, and semantic data representation.
• Proficiency in Python, with experience building data processing and NLP pipelines.
• Solid understanding of prompt engineering and LLM-based workflows.
• Hands-on experience working with LLMs, including both:Closed-source models (e.g., GPT-based APIs)Open-source models (e.g., LLaMA, Qwen, etc.)
• Experience with graph databases, particularly Neo4j and/or GraphDB.

Preferred / Advantageous Skills

• Experience in information extraction, document understanding, or NLP pipelines.
• Familiarity with RDF, OWL, SPARQL, or Cypher is a plus.
• Experience integrating LLMs with structured knowledge sources (e.g., KG-augmented QA, RAG with graphs).

Key Competencies & Attributes

• Strong analytical and problem-solving skills, with the ability to translate unstructured information into well-defined data models.
• Ability to work independently while collaborating effectively within a multidisciplinary team.
• Good communication skills to engage with technical and non-technical stakeholders.
• Demonstrated willingness to continuously learn and keep up with advances in LLMs, NLP, and knowledge engineering.

• Provide and facilitate socio-economic evaluations to help patients and their families address practical concerns, such as financial matters, which are often an issue at the end of life
• On-going individual and family counseling through face-to-face sessions
• Work with the broader community which includes educational, religious, and social service organizations so that patients and their families can achieve the optimal care plan

Requirements

• Degree/ Graduate Diploma in Social Work
• Registered with the Singapore Association of Social Workers
• Passion to serve and provide good patient care
• Good interpersonal skills and able to work independently
• Flexible, adaptable, and able to work effectively in varied settings

To submit your application, please apply online apply@rn-care.com.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Rainbow Centre is recognised as one of top 300 employers under the Singapore Opportunity Index, as a Career Builder that continuously creates meaningful opportunities for career advancement.

The Advocacy and Community Engagement (“ACE”) team leads the development and coordination of RC’s communications and partnerships to advance our mission. We serve as a channel to amplify our services and programmes, bridge our clients towards stronger acceptance in the community and contribute to progressing the narrative of disability inclusion in Singapore.

The Senior Executive (Stewardship & Partnerships) supports the delivery of Rainbow Centre’s stewardship and partnership work by coordinating donor and partner engagement, ensuring high-quality account servicing, and supporting fundraising and partnership initiatives through disciplined follow-through. The role focuses on engagement, continuity, and accountability, ensuring donors and partners experience timely communication, responsible stewardship, and clear reporting of outcomes and impact aligned with RC’s mission, values, and Good Life Framework.

Critical Work Functions

Donor Stewardship & Relationship Servicing

• Coordinate stewardship touchpoints (acknowledgements, updates, reports, renewals) using CRM data to ensure timely, personalised engagement and follow-through.
• Prepare donor communications and impact reports using approved service data and outcome summaries to ensure accurate, evidence-informed reporting aligned to Good Life outcomes.
• Maintain donor profiles and stewardship actions in CRM, tracking restrictions, preferences, engagement history, and reporting obligations.
• Strengthen donor retention efforts by monitoring renewal cycles, lapsed donors, and engagement gaps, flagging follow-up needs and risks to supervisors.

Partnerships Coordination & Account Management

• Provide end-to-end coordination of partnership activities (e.g. sponsorships, employee engagement, partner-supported initiatives), ensuring clarity of deliverables, timelines, and responsibilities.
• Maintain partnership tracking records (agreements, commitments, renewals, reporting milestones) and coordinate internal inputs to deliver timely partner updates and reports.
• Prepare partnership proposals, decks, and reports, ensuring professionalism, accuracy, and alignment with RC messaging and governance requirements.
• Contribute to partner experience and sustainability by supporting renewal readiness, relationship continuity, and post-engagement reviews with supervisors.

Fundraising Operations & Campaign Support

• Execute fundraising campaigns and partnership-led initiatives (coordination, logistics, documentation, communications follow-up), aligned with approved plans and timelines.
• Maintain accurate fundraising records, supporting income tracking, acknowledgement workflows, reporting schedules, and documentation for reconciliation and audit.
• Provide post-campaign reviews by consolidating performance data (income, engagement, cost drivers where relevant), surfacing operational learnings to strengthen future delivery.
• Coordinate with internal teams to ensure campaign activities and public-facing materials are consistent, accurate, and appropriately approved.

Financial Stewardship, Data & Governance

• Maintain accurate, complete, and timely donor, partnership, and fundraising records in CRM and related systems, ensuring data integrity, traceability, and readiness for reporting and audit.
• Use and upkeep of stewardship and partnership dashboards, ensuring data is current and usable for operational tracking, renewal management, and management review.
• Track fundraising income, partnership contributions, and stewardship deliverables against approved plans, surfacing variances, delays, or data gaps to supervisors for timely follow-up.
• Adhere to PDPA, IPC fundraising requirements, and RC data governance standards, maintaining clear evidence trails for donations, restricted funds, and partnership commitments, and flagging compliance or data integrity risks promptly.
• Contribute to continuous improvement by identifying opportunities to streamline workflows, improve data capture, and strengthen evidence-informed stewardship and partnership practices.

Job Requirements

• Bachelor’s degree in one or more of the following disciplines:Communications, Marketing, Public Relations, Social Sciences, Social Work, Community Development, Public Policy, Business Administration, or a related field.
• At least 2 years of relevant experience in donor stewardship, partnerships, fundraising operations, account management, or stakeholder engagement in social service, non-profit/education, healthcare or public sector.
• Relevant training in donor stewardship, fundraising operations, partnership management, or non-profit governance is an advantage.
• Experience with CRM/donor management systems and basic dashboard reporting is an advantage.
• Familiarity with regulated fundraising environments (e.g. IPC) and PDPA-aware handling of stakeholder data is beneficial.

Location: East
Industry: Social Service

Job Description

• Implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirement

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Knowledge of programme design, implementation, and evaluation
• Strong interpersonal, communication, and leadership skills
• Ability to work independently and as part of a team, and to manage multiple tasks and priorities

Working hours

• 5.5 work week
• Up to 44 hours
• Weekday (9am to 6pm)
• Saturday (9am to 1pm)

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

Company Overview

Chinatown Wellness Clinic is a family medicine practice in Singapore providing healthcare for all generations, from the elderly to the young. Visit www.chinatownclinic.com.sg for more information.

Job Summary

Join Chinatown Wellness Clinic as a full-time Assistant Clinic Manager supporting GP clinic operations and patient care within a collaborative medical team.

Responsibilities

• Manage daily GP clinic operations to ensure smooth and efficient service delivery
• Operate and maintain Clinic Management Systems to support clinical and administrative workflows
• Coordinate and implement government healthcare schemes such as CHAS, Healthier SG, and Medisave to facilitate patient access to subsidies
• Provide compassionate support and care coordination to patients, enhancing their clinic experience
• Communicate effectively in English and Mandarin to liaise with patients

Preferred competencies and qualifications

• Diploma with interest in Health

Other Information

Benefits and Working Hours

• Office hours: Monday to Friday, 8:30am to 5:30pm; Saturday mornings, 9:00am to 1:30pm
• Closed on Sundays and public holidays

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally
• Any other jobs or duties assigned by the Chief Operating Officer from time to time.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Job Summary:
We are looking for a dynamic and results-driven IT Account Manager to join our team. The ideal candidate will be responsible for pitching and securing government projects and commercial sector deals, managing the entire IT sales process, and building strong relationships with new and existing clients. This role focuses on IT Software solutions, dealing with enterprise-level projects. The candidate must have a solid understanding of IT solutions and services to effectively address client requirements and close deals successfully.

Key Responsibilities:

• Identify and pursue new business opportunities in government and commercial sectors.
• Develop and deliver compelling sales presentations and proposals to potential clients.
• Manage the entire sales cycle from prospecting, pitching, negotiating, and closing deals.
• Build and maintain strong relationships with clients to ensure long-term business growth.
• Understand client requirements and work closely with technical teams to propose suitable IT solutions.
• Stay updated on industry trends, government regulations, and competitive landscape.
• Prepare sales reports, forecasts, and strategic plans for business growth.
• Collaborate with internal teams to ensure smooth project implementation post-sales.

Qualifications & Requirements:

• Bachelor's degree in Business, IT, or a related field.
• Proven track record in IT sales, preferably in government and commercial sectors.
• Strong knowledge of IT software solutions, enterprise projects, and industry trends.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain professional relationships with key stakeholders.
• Self-motivated, goal-oriented, and able to work independently.
• Experience in managing tender processes and government procurement would be an advantage.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.