Total 20,268 Others quality manager job vacancies in The Philippines

ROLE DESCRIPTION

The Social Media Manager is responsible for generating unique and engaging content (text and video) to share with followers, as well as managing posts and responding to the queries or comments of followers on social media platforms. You will assist in cohesively managing our client's image in order to achieve marketing goals.

You are expected to remain current on social media and online/digital trends and technologies. Your communication skills should be excellent, meaning you can communicate our client's views creatively and innovatively. You should manage our clients social media with a goal of customer engagement and high levels of web traffic.

RESPONSIBILITIES

• Oversee and QC visual production for content calendars, social copy, social media ads and community management.
• Create strategies for upcoming campaigns and always-on execution for potential and existing brands.
• Advise, nurture and train team members in becoming best in class social media strategists and content creators.
• Actively contribute solutions to improve processes and practices.
• Identify social KPIs and metrics.
• Ensure timely development and execution of plan, campaigns and projects.
• Research current trends in benchmark and audience preferences.
• Remain current on popular technologies and trends in social media, design tools and applications.

JOB REQUIREMENTS

• Proven work experience in Social Media in an agency or client.
• Hands-on experience in content creation and client management.
• Excellent skills in the following areas:
• Copywriting
• Communication
• Analysis
• Multi-tasking
• Ability to deliver creative social media content (Facebook, Instagram, X, LinkedIn, TikTok, etc.).
• In-depth knowledge of all social media channels and online marketing tools.

If you have that fiery cili padi passion to be the best, if you thrive in an environment where your opinions are valued, your ideas are treasured and your accomplishments are not only celebrated, but rewarded, we’d love to hear from you!

Perks & Benefits

• Bonus
• Handphone allowance and travel claims
• Staggered working hours
• Smart casual dress code
• Regular company/team activities
• Medical/dental
• Annual leave
• Personal development opportunities

Position Title: EV Sales Manager

Report To: CEO / General Manager

Location: Ipoh, Perak.

Working Hours: Daily: 9.00am - 6:00pm (Weekend Rotation Required)

Salary: RM6,000.00 + Overrides

Age: Below 40 Years Old

Role Summary

We are looking for a proactive Manager to take full ownership of our EV showroom operations. You will be the "Captain of The Ship", ensuring the showroom is pristine, the administrative workflow (from booking to delivery) is flawless, and the brand generates excitement through digital channels and local roadshows.

Key Responsibilities

Showroom Operations & Sales Management

• Customer Experience: Manage the end-t-o-end customer journey. Ensure every walk-in or appointment receives a premium, consultative experience regarding EV technology.
• Sales Leadership: Set monthly targets, monitor sales pipelines and personally handle high-value VIP clients.

Sales Administration

• Documentation: Oversee the end-to-end administration of sales files. Ensure all bookings are recorded in the CRM immediately.
• Financial Processing: Coordinate with banks/financiers for loan approvals and process customer down payments/invoices.
• Registration & Compliance: Handle all liaison with regulatory authorities (e.g., DMV/JPJ/LTA) for vehicle registration, road tax, and insurance issuance.
• Delivery Schedule: Coordinate the Pre-Delivery Inspection(PDI) and schedule the handover ceremony with the customer.

Brand Awareness & Marketing

• Social Media: Manage the official social media pages (IG/FB/TikTok). Post daily stories, answer inquiries within 1 hour, and create content (videos/photos) showcasing new features or deliveries.
• Events & Roadshows: Plan and execute 1-2 off-site roadshows or pop-up test drive events per month to generate leads.

Requirements

• Experience: Minimum 3-5 years in Automotive Sales, Retail Management, or Hospitality. Experience with EVs or Luxury vehicles is a distinct advantage.
• Admin Proficiency: High attention to detail, Familiarity with loan processing, insurance cover note and vehicle registration documentation is essential.
• Digital Savvy: Comfortable using Canva (for basic design), editing short videos for Reels/TikTok, and managing leads via Whatsapp/CRM software.
• Attitude: A "hands-on" leader who doesn't mind moving cars, cleaning displays, or handling paperwork.
• Schedule: Willingness to work on weekends and Public Holidays (with off-days on weekdays).

Perks & Benefits

• Casual dress code
• Paid training and development

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

Role Overview

The Strategic Brand & Partnerships Manager will lead LGSI’s brand positioning, strategic outreach, and ecosystem engagement agenda. This role sits at the intersection of business development, marketing, strategic communications, and thought leadership, translating LGSI’s investment thesis into compelling narratives and meaningful partnerships.

You will play a critical role in shaping LGSI’s identity as a purpose-led investment platform while enabling strategic relationships that drive visibility, influence, and catalytic capital.

Key Responsibilities

1. Strategic Branding & Positioning

• Lead the development and execution of LGSI’s brand strategy and visual identity, ensuring alignment with LGSI’s mission, fund strategy, and organisational priorities.
• Ensure consistent messaging across all communication materials, investor decks, reports, the website, and public engagements.
• Build LGSI’s thought leadership presence through articles, media engagements, conferences, and speaking opportunities.
• Maintain brand governance and compliance, ensuring communications adhere to LGSI’s brand guidelines and sustainability disclosure standards.

2. Communications & Content Strategy

• Drive storytelling that connects LGSI’s investment pillars with measurable and authentic impact outcomes.
• Develop compelling multi-format content (social media, investor briefs, articles, ESG reports, campaign assets).
• Coordinate and manage the design, production, and publication of communication and marketing materials.
• Work closely with internal teams to translate technical investment insights into accessible narratives for partners, investors, and the wider ecosystem.

3. Ecosystem Engagement & Business Development

• Map, cultivate, and strengthen strategic relationships with investors, family offices, development finance institutions, corporates, and ecosystem partners.
• Support investor relations efforts, including narrative crafting that connects financial returns with sustainability outcomes.
• Prepare, maintain, and refine investor materials such as fund sheets, presentations, and periodic stakeholder updates.
• Represent LGSI at ecosystem events, dialogues, and partnership engagements to enhance visibility and trust in the LGSI brand.

4. Market Intelligence & Strategic Support

• Track trends in ESG investing, sustainable finance, climate innovation, and circular economy models.
• Translate market insights into strategic recommendations, positioning opportunities, or potential partnership pipelines.
• Support Senior Management with inputs for pitch materials, partnership proposals, and grant submissions.

5. Internal Collaboration & Alignment

• Partner with Investment, Sustainability, and Operations teams to ensure consistent messaging, brand alignment, and integration of impact data.
• Facilitate cross-functional communication and delivery to ensure timely execution of branding, communications, and partnership initiatives.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Growth and quality of LGSI’s visibility and engagement across sustainability and investment networks.
• Number, depth, and strategic value of partnerships and investor engagements built per quarter.
• Consistency, clarity, and brand alignment of communication materials and public messaging.
• Recognition through media features, speaking engagements, or published content under the LGSI brand.
• Internal alignment and execution effectiveness across teams on branding and partnership initiatives.

Who We’re Looking For (Minimum Requirements)

• 5–8 years of experience in branding, strategic communications, partnerships, or related fields, ideally with exposure to financial services, ESG, sustainability, or corporate affairs.
• Demonstrated ability to lead branding and communication functions within a fast-paced, lean organisation.
• Strong writing, presentation, and stakeholder management capabilities, with an ability to engage diverse audiences.

Preferred Qualities

• Experience in impact investing, sustainable finance, ESG, or startup/innovation ecosystems.
• Strong visual storytelling and design sensibility (e.g., Canva, PowerPoint, Adobe Suite).
• Self-driven, collaborative, and comfortable working with varied stakeholder groups—from investors to NGOs.
• Strategic thinker able to connect brand identity with investment impact and ecosystem influence.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

職責：

測試專業知識和經驗（3年以上）：

- 對軟體測試方法和工具有深入的了解。

- 精通基於 Microsoft .NET 建置並部署在 AWS 雲端環境中的解決方案的測試。

- 具備測試自動化工具（例如 Selenium、Cypress、JUnit 等）的實際操作經驗。

- 熟悉人工智慧驅動的測試工具（例如 Testim、Applitools、Mabl、用於回歸測試或視覺測試的人工智慧驅動工具）。

- 具備良好的CSV及相關法規理解與實務經驗

技術知識與經驗：

- .NET 平台和程式語言，例如 C#、Python、Java 等。

- 雲端技術堆疊：EKS、ECR、Apache Kalka、Kubernetes/Docker

資料庫技術：Aurora、Postgres、Athena 和 SQL

CI/CD 管線

- DevOps 與原始碼控制平台：Git、Azure DevOps、Jira

軟技能和商務技能：

- 具備優秀的問題分析和解決能力。

良好的溝通和人際交往能力

良好的文件撰寫能力

- 時間管理：確保依約定的截止日期完成指派的任務。

- 具有創新精神，渴望學習新技術或業務功能，能夠創造性地找到滿足需求或解決問題的方法，同時確保遵守適用的程序和標準。

- 團隊合作精神：積極支持同儕並尋求同儕的支持。

具備醫藥和/或供應鏈、製造業的知識和工作經驗者優先考慮。

福利待遇

• 附近公共交通
• 中心位置
• 開放文化

工作概述：

我們正在尋找一位充滿活力、富有遠見的總經理（業務轉型方向），負責領導和推動馬來西亞斯里酒店集團的策略轉型計劃。該職位的主要職責是提升營運效率、加速數位轉型並實現可持續的業務成長。

工作職責：

• 領導制定和執行與組織目標一致的業務轉型策略。
• 找出目前流程中的不足之處，並實施改進措施以提高效率和生產力。
• 推動酒店營運的數位轉型、創新和自動化。
• 監督變革管理舉措，確保新系統和流程順利採用。
• 與關鍵利害關係人合作，使轉型工作與業務重點保持一致。
• 監控和評估績效指標，以確保轉型計畫的成功實施。
• 為高階管理人員提供有關業務績效和機會的策略見解和建議。
• 領導跨職能團隊，在範圍、時間表和預算內交付轉型專案。
• 在維持服務品質和營運標準的前提下，推動成本優化措施。

工作要求：

• 工商管理、管理、金融或相關領域的學士學位（碩士學位更佳）。
• 至少10-15年工作經驗，其中至少5-8年擔任高階領導職務。
• 在業務轉型、變革管理或流程改善方面擁有豐富的經驗。
• 較強的分析思考和解決問題的能力。
• 卓越的領導能力和利害關係人管理能力。
• 優秀的溝通和表達能力。
• 有飯店業經驗者優先考慮。
• 結果導向，高度重視績效提升與成本效益。

優先屬性：

• 具備管理大型轉型或轉虧為盈專案的經驗
• 接觸過數位化、自動化或系統實施
• 強大的策略規劃與執行能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 有薪培訓和發展
• 每晚12間客房
• 員工餐
• 電話

工作概述：

我們正在尋找一位經驗豐富、業績卓越的高階主管（飯店營運），負責全面監督和領導馬來西亞斯里酒店集團旗下所有飯店的營運。該職位的主要職責是提升營運效率、提高賓客滿意度並實現既定的收入目標。

工作職責：

• 根據組織架構，監督和管理酒店的所有營運職能。
• 分析飯店業績、市場趨勢和競爭格局，以推動策略決策。
• 確保完全遵守飯店營運控制、標準作業程序、政策、流程和服務標準。
• 領導和管理關鍵物業事務，包括資本項目、翻新和客戶服務計劃。
• 負責客戶體驗管理和推動有效的服務補救流程。
• 編制、提交並確保實現酒店的年度營運預算、行銷和銷售計劃以及資本預算。
• 透過實現並超越收入目標和客戶滿意度基準，提高整體獲利能力。
• 培訓、監督和指導員工，確保員工士氣高昂、績效優異並遵守公司政策。進行績效考核，營造積極有效率的工作環境。
• 提供策略領導和營運指導，以最大限度地提高業務績效和投資回報率。
• 監控並提升馬來西亞酒店集團旗下所有酒店的表現。
• 透過輔導、指導和人才培養，創造追求卓越的文化。
• 以高度的知名度和專業精神代表酒店與內部和外部利益相關者溝通。
• 能夠實現或超過馬來西亞酒店集團旗下酒店網絡每年至少 6,000 萬令吉的收入目標。

工作要求：

• 酒店管理、工商管理或相關領域的學士學位或高級文憑。
• 至少15年酒店業經驗，其中至少7年擔任高階管理職務。
• 在提升飯店業績和實現卓越營運方面擁有良好的業績記錄。
• 具備較強的領導能力、人際溝通能力及團隊管理能力。
• 優秀的口頭和書面溝通能力。
• 具備敏銳的商業頭腦，注重收入成長和成本優化。
• 具備飯店營運和財務管理的經驗。
• 對行業趨勢有深入了解，並致力於提供卓越的賓客體驗。

優先屬性：

• 擁有管理多家飯店物業的經驗
• 接觸過業務轉型或轉虧為盈策略
• 較強的分析與決策能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

職位描述

• 規劃、組織和監督機械、設備和設施的預防性和糾正性維護。
• 領導、監督和培訓維修團隊。
• 確保遵守安全規章、公司政策和法律法規要求。
• 管理維護預算、備件庫存和供應商關係。
• 保持準確的維護記錄、報告和文件。
• 根據需要提供設備安裝、調試和升級支援。
• 及時回應緊急故障和關鍵維護問題。

要求

• 工程類（機械、電氣或相關領域）文憑或學士學位。
• 至少 5-8 年相關維修經驗，其中至少 2 年擔任主管或經理。
• 具備紮實的機械、電氣和液壓系統知識。
• 對預防性維護系統和資產管理有深入的了解。
• 熟悉安全標準、法規遵循和工作場所規章制度。
• 優先考慮會說普通話者，因為需要與中國製造技術人員溝通。

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 個人發展機會

We are seeking a passionate and experienced Project Manager to join the team. As our Project Manager, you will play a pivotal role in overseeing the successful execution of construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality and safety.

What you'll be doing

• Developing and implementing comprehensive project plans, timelines, and budgets to guide the successful completion of construction projects
• Coordinating and supervising the work of contractors, subcontractors, and construction crews to ensure efficient and effective project delivery
• Monitoring and reporting on project progress, identifying and mitigating risks, and implementing corrective actions as needed
• Ensuring compliance with all relevant building codes, regulations, and safety standards throughout the construction process
• Collaborating with the design team, clients, and other stakeholders to address any issues or changes that may arise during the project
• Providing strong leadership and mentorship to the construction team, fostering a culture of continuous improvement and quality

What we're looking for

• Minimum 05 years of experience as a Project Manager in Construction Industry
• Proven track record of successfully managing complex construction projects within the specified time, budget, and quality parameters
• Excellent understanding of construction materials, methods, and technologies, as well as relevant building codes and regulations
• Strong problem-solving, decision-making, and conflict resolution skills
• Effective communication and interpersonal abilities, with the ability to liaise with a diverse range of stakeholders
• Proficient in project management software and tools
• Relevant degree in Construction Management, Civil Engineering, or a related field
• Relevant experience in Aluminium and Glazing Works

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Summary 

The Assistant to Finance & Accounts Manager will support the daily operations of the Finance & Accounts Department. This role involves handling accounting tasks, maintaining financial records, and assisting in financial reporting to ensure accuracy and compliance with company policies, statutory requirements and any adhoc duties assigned. 

Minimum Qualifications 

• • Diploma or Degree in Accounting, Finance, or a related field 
• • Minimum 1–3 years of relevant working experience (fresh graduates may be considered) 
• • Basic knowledge of accounting principles and financial reporting 
• • Proficient in Microsoft Excel and accounting software 
• • Good communication and organizational skills 
• • Able to work independently and meet deadlines with minimal supervision 

Job Description / Key Responsibilities 

• • Assist in handling full set of accounts, including Accounts Payable (AP) and Accounts Receivable (AR) 
• • Prepare and process invoices, payments, and receipts 
• • Perform bank reconciliations and maintain accurate financial records 
• • Assist in monthly, quarterly, and yearly financial closing 
• • Support the preparation of financial reports, budgets, and forecasts 
• • Ensure proper documentation and filing of accounting records 
• • Assist in audit and tax preparation matters 
• • Liaise with internal departments, external auditors, tax agents, and relevant authorities 
• • Monitor and follow up on outstanding payments and collections 
• • Perform ad hoc duties as assigned by the Finance & Accounts Manager 

Job Benefits 

• EPF, SOCSO, and EIS contributions 
• Annual Leave and Medical Leave entitlement 
• Medical claims or allowance 
• Performance bonus (subject to company performance) 
• Training and career development opportunities 
• Supportive and collaborative working environment 

職位名稱：電動車銷售經理

報告對象：執行長/總經理

地點：霹靂州怡保。

工作時間：每日上午9:00至下午6:00（需輪班週末班）

薪資：6,000.00 馬幣 + 額外津貼

年齡：40歲以下

角色概述

我們正在尋找一位積極主動的經理，全面負責我們的電動車展廳營運。您將成為“掌舵人”，確保展廳整潔如新，行政流程（從預訂到交付）流暢無阻，並透過數位管道和本地路演活動提升品牌知名度。

主要職責

展廳營運與銷售管理

• 客戶體驗：管理端到端的客戶旅程。確保每位到店客戶或預約客戶都能獲得電動車技術的優質諮詢服務。
• 銷售領導力：設定每月目標，監控銷售管道，並親自處理高價值 VIP 客戶。

銷售管理

• 文件管理：全面負責銷售文件的管理。確保所有預訂資訊立即輸入客戶關係管理系統（CRM）。
• 財務處理：與銀行/金融機構協調貸款審批，並處理客戶的首付款/發票。
• 註冊與合規：負責與監管機構（例如 DMV/JPJ/LTA）進行車輛註冊、路稅和保險簽發的所有聯絡工作。
• 交付計畫：協調交付前檢驗（PDI）並與客戶安排交接儀式。

品牌意識與行銷

• 社群媒體：管理官方社群媒體帳號（IG/FB/TikTok）。每日發布動態，1小時內回覆諮詢，並製作內容（影片/照片）展示新功能或配送服務。
• 活動與路演：每月規劃並執行 1-2 次異地路演或快閃試駕活動，以產生潛在客戶。

要求

• 經驗要求：至少3-5年汽車銷售、零售管理或飯店業經驗。有電動車或豪華車經驗者優先考慮。
• 行政能力：注重細節，熟悉貸款處理、保險單據和車輛登記文件至關重要。
• 精通數位技術：能夠熟練使用 Canva（進行基本設計）、編輯 Reels/TikTok 短視頻，並透過 Whatsapp/CRM 軟體管理潛在客戶。
• 態度：親力親為的領導者，不介意挪車、清潔攤位或處理文書工作。
• 工作時間：願意在週末和公共假期工作（工作日休息）。

福利待遇

• 休閒著裝要求
• 有薪培訓和發展

Job Description

We are looking for highly skilled and experienced Quality Control Executive to lead our internal quality operations. You will be responsible for ensuring the quality, utility and performance of all products comply with ISO standard. You’ll work closely with various departments and will involve with strategic planning, monitoring quality performance and maintaining compliance with certified quality systems.

Job Responsibilities: 

• Responsible for internal quality function by effective planning, directing, controlling and following through product quality performance.
• Plan and monitor Departmental strategic goals, budgets, and periodical reporting of overall Production Quality status.
• Resolving quality related problems for continuous improvement.
• Responsible for ensuring the requirements of the certified quality system are implemented and maintained through auditing program for both internal and external suppliers and subcontractors.
• Review and improve the existing ISO documentation control & monitoring system.
• Lead various Total Quality Control activities in order to improve the productivity and efficiency of the company.
• Meet Customer's quality performance targets and manage Customer complaints.
• Achieve a higher level of safety and housekeeping standard to fully comply with prevailing company and government regulations (ISO9001).
• Provide technical competency in problem analysis.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Mechanical), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent.
• Computer literate with good command of written and spoken English, preferable with knowledge of Chinese language.
• Possess a minimum of 3 years working experience in manufacturing or industrial filed, with solid hands-on experiences in Quality Management System.
• Able to perform statistical tools such as Six Sigma, SPC, QC Tools and other statistical tools in order to improve the productivity and efficiency of overall plant operations.
• Excellent interpersonal and communication skills and ability to deal with all levels of people often in complex and difficult situations.
• Full-Time position(s) available.

Perks & Benefits

• Personal leave
• Personal development opportunities
• Transport Allowance
• Medical Reimbursement

職位概述

財務助理將協助財務部門的日常運作。該職位涉及處理會計事務、維護財務記錄、協助編制財務報告，以確保財務數據的準確性並符合公司政策、法規要求以及其他臨時分配的任務。

最低資格要求

• • 會計、金融或相關領域的文憑或學位
• • 至少1-3年相關工作經驗（應屆畢業生亦可考慮）
• • 具備會計原則和財務報告的基本知識
• • 精通微軟Excel和會計軟體
• • 良好的溝通與組織能力
• • 能夠獨立工作，並在極少監督下按時完成任務。

職位說明/主要職責

• • 協助處理全套帳務，包括應付帳款 (AP) 和應收帳款 (AR)
• • 準備和處理發票、付款和收據
• • 執行銀行對帳並維護準確的財務記錄
• • 協助完成月度、季度和年度財務結算。
• • 協助編制財務報告、預算和預測
• • 確保會計記錄的正確記錄和歸檔
• • 協助審計和稅務規劃事宜
• • 與內部部門、外部稽核師、稅務代理人及相關機關聯絡
• • 監控並跟進未付帳款及收款狀況
• • 執行財務經理指派的其他臨時性任務

工作福利

• 僱員公積金 (EPF)、社險 (SOCSO) 和就業保險計劃 (EIS) 繳款
• 年假和病假權利
• 醫療索賠或津貼
• 績效獎金（取決於公司業績）
• 培訓和職業發展機會
• 支援協作的工作環境

JOB SUMMARY:

We are seeking a highly experienced and results-driven Senior Manager (Hotel Operations) to oversee and lead the overall operations across the Hotel Seri Malaysia network. This role is responsible for driving operational excellence, enhancing guest satisfaction, and achieving targeted revenue performance.

JOB RESPONSIBILITIES:

• Oversee and manage all hotel operational functions in accordance with the organizational structure.
• Analyse hotel performance, market trends, and competitive landscape to drive strategic decisions.
• Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead and manage key property matters including capital projects, refurbishment, and customer service initiatives.
• Oversee guest experience management and driving effective service recovery processes.
• Prepare, present, and ensure achievement of the hotel’s Annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Drive overall profitability by achieving and exceeding revenue targets and guest satisfaction benchmarks.
• Train, supervise, and mentor staff to ensure high morale, performance, and compliance with company policies. Conduct performance reviews and foster a positive, productive work environment.
• Provide strategic leadership and operational direction to maximize business performance and return on investment.
• Monitor and improve performance across all properties under the Hotel Seri Malaysia network.
• Foster a culture of excellence through coaching, mentoring, and talent development.
• Represent the hotel with strong visibility and professionalism to internal and external stakeholders.
• Able to achieve or exceed annual revenue targets of minimum RM60 million for the Hotel Seri Malaysia network.

JOB REQUIREMENTS:

• Bachelor’s Degree or Advanced Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 15 years of experience in the hotel industry, including at least 7 years in senior management roles.
• Proven track record in improving hotel performance and achieving operational excellence.
• Strong leadership, interpersonal, and team management skills.
• Excellent verbal and written communication skills.
• Strong business acumen with a focus on revenue growth and cost optimization.
• Experience in managing both operational and financial aspects of hotel management.
• In-depth knowledge of industry trends and commitment to delivering exceptional guest experiences.

PREFERRED ATTRIBUTES:

• Experience managing multiple hotel properties
• Exposure to business transformation or turnaround strategies
• Strong analytical and decision-making capabilities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development