Total 5,340 qa manager job vacancies in The Philippines

JOB SUMMARY:  

The Quality Engineer is responsible for ensuring that all mechanical components, welding and fabrication activities, painting/coating and site installation processes meet project specifications, industry standards, and regulatory requirements. The role also requires close coordination with project teams, sub-vendors, third parties, and clients to identify, address, and close out quality issues, ensuring compliance and full traceability throughout the project lifecycle.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Major responsibilities for ensuring that mechanical components, systems, and fabrication activities meet project specifications, applicable codes, and quality standards. This includes the preparation and control of QA/QC documentation, implementation and oversight of inspection and testing activities, execution of inspections and audits, and review of contractor and supplier submissions.

General QA/QC:   

• Prepare and maintain inspection test plans (ITPs), work procedures, checklists, and quality records.
• Coordinate with third-party inspectors and clients for quality & safety audits.
• Issue NCRs and follow up on corrective/preventive actions.
• Investigate and resolve quality issues, including root cause analysis and corrective/preventive actions (CAPA).
• Monitor and report on key quality metrics and trends.
• Develop and implement quality control procedures for mechanical components and assemblies
• Conduct inspections and tests on incoming materials, in-process production, and finished products.
• Review engineering drawings and specifications to ensure compliance with quality standards.
• Review of Sub Vendor documentation
• Collaborate with suppliers to ensure the quality of purchased parts and materials.
• Maintain and update quality documentation, including inspection reports, test records, and calibration logs.
• Coordinate with Sub vendor, TPI & Client for organizing inspection as per the ITP.
• Support pre-commissioning and final quality documentation for handover.
• Promote a culture of quality and safety at the vendor location and site.
• Support internal and external audits (ISO, customer, regulatory).
• Ensure compliance with applicable standards such as ISO 9001, ASME, API, etc.
• Support project close-out documentation and final quality dossiers.

Mechanical:

• Review and verify mechanical drawings, specifications, and material certifications.
• Conduct inspections of mechanical equipment and installations.
• Ensure compliance with applicable codes (ASME, API, ISO, etc.) and project specification.
• Monitor fabrication and assembly processes for quality adherence.
• Monitor and inspect mechanical installation activities, including equipment installation, piping, structural supports, and alignment

Welding:

• Preparing, reviewing & qualifying welding procedures (WPS/PQR/WPQ) and ensuring compliance.
• Monitor welding activities and perform visual inspections.
• Coordinate NDT activities (UT, RT, MT, PT) and review reports.
• Ensure weld traceability and maintain welding documentation.

Painting/Coating:

• Review painting/coating specifications and procedures.
• Conduct surface preparation and coating inspections (DFT, adhesion, holiday testing, etc).
• Monitor environmental conditions during application.
• Ensure compliance with standards (SSPC, NACE, ISO 12944)& Project specification.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in mechanical engineering or related discipline.
• Fluent in English and Mandarin
• 8+ years of experience in QA/QC roles in mechanical, welding, and painting.
• Experience in large-scale industrial or oil & gas projects.
• Ability to read and interpret engineering drawings, P&IDs, fabrication drawings, and technical specifications.
• Knowledge of painting/coating standards and inspection techniques.
• Familiar with ISO 9001 QMS and project quality documentation.
• Strong communication and reporting skills.

LICENSING/CERTIFICATIONS:

• Certification in welding inspection (e.g., CSWIP 3.1/3.2, AWS-CWI).
• ASNT / PCN Certification
• Safety certifications (e.g., OSHA, NEBOSH) are a plus.

COMPETENCIES

SKILLS IN:

• Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

ABILITIES IN:

• Near Vision — The ability to see details at close range (within a few feet of the observer).
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

TRAVEL REQUIREMENTS:

• Willingness to travel internationally and workat fabrication shops or project sites when required.

5 days office hours!

• Support day-to-day Quality Assurance (QA) operations for biologics manufacturing activities.
• Review and approve batch manufacturing records, logbooks, and GMP documentation for accuracy and compliance.
• Assist with deviation investigations, CAPA tracking, and quality event management.
• Support product disposition activities and ensure timely release documentation is completed.
• Participate in internal audits, regulatory inspections, and quality compliance initiatives.
• Collaborate with Manufacturing, QC, Engineering, and Supply Chain teams to maintain GMP standards and resolve quality issues.

Requirements:

• min. Degree in Life Sciences, Biotechnology, Pharmacy, Chemistry, or a related field.

• 1-2 years of QA experience in a biopharma industry
• Able to start work immediately would be an advantage

For interested candidates, please submit your latest resume in MS Word format to:

kate.leau@recruitexpress.com.sg
Subject: QA Associate

EA Personnel: Kate Leau Wei Xuan (R1552331)

EA License Number: 99C4599

ALG is currently hiring QA Technicians for our client based in Singapore. Our client is known for designing, manufacturing, and servicing systems and components for the aerospace and defense industries.

Roles and Responsibilities

• Perform incoming quality control (QC) inspections and testing, and maintain proper records.
• Manage vendor documentation, including checklists, test data, and mill certificates.
• Organise and maintain engineering drawings and incoming QC documents.
• Maintain and calibrate instruments and equipment as per schedule.
• Support the QA Engineer in quality evaluations and data analysis.
• Provide quality-related information to assist in decision-making.
• Report any gauges, fixtures, or measuring tools that are out of calibration, damaged, worn-out, or missing.
• Assist other departments with special measurement or product/component testing when delegated.
• Undertake other duties as assigned by the QA Engineer or QA Manager.

Job Requirements

• NITEC /Higher NITEC in Precision Engineering or equivalent
• At least 2 years working experience in aerospace industry

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R23115729

Overview

We are seeking a QA Engineer to develop and maintain automated testing solutions that ensure the quality, reliability, and performance of our software applications. The ideal candidate has strong programming skills, experience with test automation frameworks, and a passion for quality.

Key Responsibilities

• Design, develop, and execute automated test scripts for web and mobile applications.
• Build and maintain scalable test automation frameworks.
• Collaborate with developers, product managers, and QA team members to identify and resolve defects.
• Develop test plans, test cases, and test reports.
• Integrate automated tests into CI/CD pipelines.
• Support functional, regression, and end-to-end testing activities.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Min. 5 years of experience in software testing and automation.
• Proficiency in C#, Java, Kotlin, or another object-oriented programming language.
• Experience with automation tools such as Selenium, Appium, Playwright, or Cypress.
• Experience writing tests using NUnit, JUnit, TestNG, or similar frameworks.
• Familiarity with Git and CI/CD tools.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

• Experience testing Android and/or iOS applications.
• Experience with BDD frameworks such as Gherkin or Cucumber.
• Experience in regulated industries would be advantageous

Interested candidates kindly forward your CV to yingjun@peoplesearch.jobs (Chen Yingjun, Reg No: R1216690).

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job responsibilities

• Provide advisory services on fair employment practices, labour legislations and workplace fairness issues through all touchpoints (over email, phone, video conference and in person);
• Advise customers on matters related to employment disputes, including discrimination cases and give guidance on options and possible recourse to the disputes and follow through until case closure;
• Assist to file employment related claims and workplace discrimination complaints on behalf of the customers;
• Assess contractual terminations, involuntary resignations on wrongful dismissal, including those related to workplace discrimination and follow through until case closure;
• Process and investigate workplace fairness and discriminatory cases/enquiries;
• Engage, assess and follow up with companies to ensure that their employment practices are fair;
• Develop and maintain accurate customer-related databases for collation and reporting purposes;
• Undertake advisory-related process improvement and/or ad hoc projects where required.

Job Requirements

• Prior 2-3 years' experience in human resources, customer service or counselling is an added advantage.

• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
• Have a positive attitude and an interest in helping individuals.
• Must be meticulous and possess good analytical and problem-solving skills.
• Able to communicate well and write concisely.
• Must be a team player who can work with both internal and external stakeholders.
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint and Outlook.

Please submit your application to our Career website - https://careers.tal.sg/job/Assistant-Manager-Manager%2C-Advisory/339-en_GB/

Job Description:

• Support the implementation and oversight of food safety (HACCP & ISO 22000) and quality assurance programmes across the Central Kitchen and outlets (local and overseas)
• Train staff on Standard Operating Procedures (SOPs), food hygiene, and proper food handling practices
• Assist with quality assurance testing programmes and new product development initiatives
• Perform routine inspections
• Investigate feedback from customers, outlets, and the Central Kitchen
• Ensure compliance with all SOPs across the Central Kitchen and outlets
• Coordinate with vendors and contractors on maintenance matters related to food safety and quality assurance issues

Requirements:

• Diploma in Food Science & Technology or any related fields.
• Minimum 3 year of experience as Quality Assurance role.
• Excellent communication and presentation skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

About the Role

We are seeking an experienced and organized Project Manager to lead cross-functional projects from initiation to delivery. The ideal candidate will be responsible for planning, coordinating, and managing resources to ensure projects are completed on time, within scope, and within budget while meeting business objectives.

Key Responsibilities

• Define project scope, goals, timelines, and deliverables
• Develop and manage detailed project plans and schedules
• Coordinate cross-functional teams including Product, Engineering, Design, QA, and Business stakeholders
• Monitor project progress and proactively manage risks, issues, and dependencies
• Facilitate project meetings, status updates, and stakeholder communications
• Ensure projects are delivered on time, within budget, and aligned with quality standards
• Track project performance using appropriate tools and methodologies
• Manage changes to project scope, schedule, and costs
• Support Agile/Scrum ceremonies where applicable
• Prepare project documentation, reports, and presentations for management
• Drive continuous improvement in project management processes and team collaboration

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or related field
• 5+ years of experience in Project Management or related role
• Strong leadership, communication, and organizational skills
• Experience managing cross-functional teams and multiple projects simultaneously
• Familiarity with Agile, Scrum, or Waterfall methodologies
• Proficiency in project management tools such as Jira, Trello, Asana, MS Project, or similar
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced environment

Preferred Qualifications

• PMP, PMI-ACP, Scrum Master, or related certification
• Experience managing software development or digital transformation projects
• Understanding of SDLC and product development lifecycle
• Experience working with remote or international teams
• Knowledge of budgeting and resource planning

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

JOB SUMMARY

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

To lead, manage, and oversee all construction activities on-site, ensuring that the project is executed safely, on schedule, within budget, and in accordance with design specifications, quality standards, and client requirements.

Responsibilities

Business Development & Coordination with the Business Development Department

· Liaise with clients and look for new opportunities, then give feedback to BDD for follow-up.

· An opportunity for other discipline services to clients to explain and brief about value-added service to clients to supply if any.

Proposal preparation and coordination with the proposal team.

· Feedback lesson learnt from previews project to tender team for future cost estimation.

· Leading the project (VO) proposal preparation in the project.

· Tack over the project after award, initial on the project handover from the proposal team.

· Advise and evaluate the cost optimisation to the engineering team if any engineering issues at the site.

· Provide recommendations on the constructability/Engineering optimization.

· Follow up on the material selection and technical.

Client Management & coordination.

· Attending all client meetings regularly.

· Operational problems and minimize delay.

· Coordinate with the client’s team to address any construction and commercial issues at the site.

· Understanding client needs and working closely with the client to address potential issues.

· Attending the daily coordination meeting with inter-discipline leaders for smooth execution of work.

Construction Planning Execution and QS Management.

· Allocate capital and human resources to productivity. Supervise and implement project expenses, other assets and recourse within budget.

· Review and monitor the construction activity schedule including the analysis of costs, progress and other productivity data (3S, 5M)

· Set the project PI before starting the work for major activities, collect the actual data for analysis and adjust the work to achieve a more effective project set PI. Follow up with QS for any variation order (VO) proposal submission until the client approves.

· Assign the DWI to the individual supervisors and ensure that the DWI has been reported every day before closing the daily activities.

· Lead and control the workman to carry out tasks for the E&I - installation works.

· Building a sense of teamwork and commitment by leading in a manner that encourages and values each person’s uniqueness.

· Implement and execute new work methods in E&I-relevant works. Review with IFC quantity & price schedule periodically with the QS team.

• To increase subscription revenue, find new markets, accounts, and market niches.
• Follow up with incoming leads and use outreach to proactively create new opportunities.
• Create and deliver presentations, discussions, and sales proposals.
• Work together with local and international sales teams to coordinate projects and exchange best practices.
• Contribute to reporting and sales insights while keeping correct CRM data.
• Maintain a high level of customer satisfaction and always present the business in a professional manner.
• Find and seize new business possibilities to increase corporate subscriptions.
• Promote and market the whole publication portfolio in all pertinent businesses.
• Sustain and grow ties with current corporate clients, including renewals and upselling.
• Oversee your own pipeline and meet monthly KPIs and sales goals.
• Establish trusting connections with decision-makers and have a thorough grasp of client demands.
• Promote the company's goods as value-driven solutions for businesses and professionals.

Requirements:

• Experience in customer-facing positions, account management, or B2B sales
• A track record of establishing connections and closing agreements
• Strong business acumen and the capacity to spot expansion prospects
• A customer-focused strategy that emphasizes long-term value
• Outstanding communication abilities and the capacity to interact with people at all levels and in many industries
• Knowledge of CRM systems

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.

Job Description:

• Oversee entire project, including Mechanical, Electrical services and Architectural works
• Report to Project HOD/ Project Sponsor/ Directors and communicate with all team members
• Prepare cost budget and negotiate with all sub-contractors on scope of works and final cost
• Assemble, coordinate project staff, and provide direction and support to project team
• Delegating tasks on the project to employees best positioned to complete them
• Hold regular client meeting/ subcon meeting, prepare weekly report and MS project macro and micro schedule for all trades
• Coordinate, instruct, and update individual services
• Plan and coordinate between client, main contractor, colleagues, sub-contractors, and vendors to schedule and sequence of work
• Ensure deliverables are according to specification and drawing
• Ensure team update as-built drawing according to individual services
• Ensure team members understand and perform the requirement according to the local standard and comply to the authority's requirement
• Responsible for all safety requirements and carry work with good safety practice
• Review and monitor submission of material and drawing
• Identify possible technical problems, and propose solutions
• Carry out pre-inspection with trades sub-contractors
• Ensure preparation for Operational Maintenance manual
• Oversee testing and commissioning according to standard and client's requirement
• Building good working relationships with clients
• Prepare, submit, and ensure variation orders are agreed with client/ consultants
• Close up final account with clients and all sub-contractors

Job Requirements:

• Degree in Mechanical Engineering with minimum 5 years experience in mechanical, electrical or architectural discipline
• Experiences with Architectural discipline will be advantageous
• Well versed in CAD drawing, MS Excel, MS Word, MS Project and MS PowerPoint
• Customer-oriented and good leadership skills
• Good understanding of construction contracts
• Experience in Additional & alternation project/ Fit-out work is a plus
• CSCPM / Risk Management preferably
• Experience in Additional & alternation project/ Fit-out work is a plus

CASA STEFANO RICCI

Position: Lounge Manager

Job Summary

As a Club Lounge Manager, you’ll oversee and direct all aspects of the Club Lounge function to deliver a memorable service to guests not limited only to club lounge and exceeds their expectations.You’ll also assist to create a warm atmosphere that makes our guests feel athome in any location and achieve the highest possible guest satisfaction to current and future VIP. Including recommending wine varieties to our guests, supervising wine serving and collaborating with winemakers to renew our selections and achieve better prices.

Maintain exceptional high customer service levels and sales through regular reviews of customers preferences in order to ensure that the unit provides quality service to its customers thereby generating substantial revenues for Casa Stefano Ricci Lounge.

To be qualified forthis role, you should have relevant experience in sales, hospitality, or a vineyard and be available to work during business hours.

Accountabilities

• Create and update the wine list in coordination with chefs and the Food and Beverage staffs.
• Recommend food and wine pairings.
• Advise guests on wines based on their personal tastes and food choices.
• Inform guests about different varieties of wines and prices.
• Ensure wines are served at the right temperature and within the proper glassware.
• Store open bottles properly to maintain strong taste.
• Manage the wine cellar and ensure it’s fullystocked.
• Train staff on available wines.
• Negotiate purchase prices with vendors.
• Comply with all health and safety regulations.

Operational

• Develop strategies for increasing sales and profitability for the lounge.
• Maintains excellent relationships with guests and clients as well as other departments.
• Oversees staff daily scheduling and team training.
• Motivate, coach, mentor and develop frontline (hourly) and management staff.
• Ensure full compliance to lounge operating controls, SOP’s, policies,training programs, including all required certifications, procedures, andservice standards.
• A strong understanding of P&L statements and the ability to foresee potential budget variances and react with impactful strategies.
• Manage on-going profitability of the lounge, ensuring cost effectivenessand guest satisfaction targets are exceeded.
• Initiate and develop improvement actions plans and carry out costs savings.
• Achieve company and client financial targets and goals.
• Uphold and elevate high standards regarding health, safety, and cleanliness.
• Ensure lounge standards are met including compliance with company food and safety programs.
• Report and track maintenance issues within the lounge.
• Closely monitor lounge reports daily and make decisions accordingly.Prepare monthly reporting for ownership and other stakeholders.
• Ensure all decisions are made in the best interest of the lounge and partnerships.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintainingon-going communications with employees.
• Other duties as assigned by the HQ/Management.

Requirements and skills

Certification as a Sommelier or Degree in Hospitality Management, Business Administration, or a related field.

Maintain highest standards of professionalism,ethics, grooming and attitude towards staff and guests.

Excellent communication skills and interpersonal skills.

Possess a strong command of both written and spoken English and Mandarin, enabling effective communication with a diverse range ofcustomers, stakeholders, and business partners.

Excellent customer relationship management skills,with the ability to build and maintain strong, long-term client relationships.

IT proficiency in MS Office applications and hospitalities systems.

Strong team player, whilst still having the ability to work independently.

Ability to multi-task in a demanding environment.

Ability to create tasty food and wine pairings.

Extensive knowledge ofdifferent wines and which regions produce each type.

Availability of working during opening hours, including weekends and holidays.

Flexibility to travel occasionally to meet with wine producers and visit wine-tasting events.