Total 15 process improvement manager job vacancies in Penang

Job Descriptions

• Monitoring and improving the efficiency of production output, process control and wastage control.
• Recognizes, troubleshoots, analysis problem, recommends solution and drives to root cause of process failure.
• Understand customer requirements, implement new specification and develop ideas for systems / process improvement to meet customer needs.
• Liaise with various department and customer on quality issues / requirements and escalation for improvement plans.
• Technically competent with good analytical skills, result-oriented, proactive, resourceful with a high degree of independence and perseverance.
• Ensure QMS, OHSAS and FSC CoC (Chain of custody management system) requirements are implemented and complied.
• Performs other duties as assigned.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Science (Candidate who possesses Bachelor's Degree in Pulp & Paper will be added advantage).
• Fresh graduates are also encouraged to apply.
• High integrity with good analytical and problem-solving skills.
• Strong leadership and interpersonal skills.
• Good presentation and communication skills.
• Able to work independently as well as being a team player with strong commitment to department harmony.
• Proficient in verbal and written English, Bahasa Melayu & Bahasa Cina.
• Working days from Monday to Friday.

Perks & Benefits

• Open culture
• Personal development opportunities
• Medical Benefit
• Retirement Benefit

職位描述

• 監控和提高生產效率、製程控制和損耗控制。
• 能夠辨識、排除故障、分析問題，提出解決方案，並找出流程故障的根本原因。
• 了解客戶需求，實施新的規範，並提出系統/流程改善方案以滿足客戶需求。
• 與各部門和客戶溝通品質問題/要求，並向上級報告以製定改進計劃。
• 技術能力強，分析能力好，結果導向，積極主動，足智多謀，具有高度的獨立性和毅力。
• 確保品質管理系統、職業健康安全管理系統和森林管理系統產銷監管鏈要求實施和遵守。
• 執行其他分配的任務。

職位要求

• 應徵者必須至少擁有理學士學位（擁有紙漿和造紙專業學士學位者優先考慮）。
• 也歡迎應屆畢業生申請。
• 品行高尚，具備良好的分析與解決問題的能力。
• 較強的領導能力和人際溝通能力。
• 良好的表達和溝通能力。
• 既能獨立工作，又具有團隊合作精神，對部門和諧有強烈的責任感。
• 精通英語口語和書面語、馬來語和華語。
• 工作日為週一至週五。

福利待遇

• 開放文化
• 個人發展機會
• 醫療福利
• 退休福利

Position Overview

The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning.

Key Responsibilities

• Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards.
• Maintain cleanliness, organization, and compliance with hygiene and safety regulations.
• Implement and monitor Standard Operational Audits to uphold service excellence.
• Monitor costs, revenues, and budgets to maximize profitability.
• Lead, motivate, and develop the restaurant team to deliver outstanding service.
• Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system).
• Plan staff schedules considering peak business periods, annual leave, and operational needs.
• Ensure guests receive dining experiences with exceptional hospitality.
• Handle customer feedback and resolve issues promptly to maintain satisfaction and loyalty.
• Collaborate with the hotel’s marketing team to design and execute innovative promotions.
• Develop action plans to attract new customers and retain regular clientele.
• Stay updated on competitor activities and industry trends to maintain a competitive edge.
• Communicate effectively with hotel management and other departments to align operations.

Requirements

• Willingness to work long and flexible hours, including weekends and holidays.
• Physically fit and able to handle the demands of restaurant operations.
• Strong computer literacy, especially in restaurant management systems (Micros POS preferred).
• Excellent leadership, motivational, and interpersonal skills.
• Customer-oriented mindset with a passion for hospitality.
• Creative thinker with initiative to design promotions and improve operations.
• Team player with adaptability to different working environments.
• Commitment to professional values and high service standards.

Preferred Qualifications

• Prior experience managing restaurants in the hotel industry.
• Knowledge of Italian cuisine and wine culture.
• Strong organizational and problem-solving skills.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Personal leave
• Personal development opportunities

Finance Manager

Job Summary

We are looking for a Finance Manager to manage and oversee the daily finance operations of the company. This role is responsible for supervising the finance team, especially Accounts Payable and Accounts Receivable, ensuring accurate accounting records, timely month-end closing, proper reconciliations, cashflow monitoring, and compliance with internal controls.

The Finance Manager will report to the Finance Controller and act as the key person managing the execution of finance operations.

Key Responsibilities

Finance Operations

• Manage the daily finance operations of the company.
• Supervise and guide the Accounts Payable and Accounts Receivable team.
• Ensure accounting transactions are recorded accurately, completely, and on time.
• Review payment requests, supplier invoices, customer invoices, receipts, credit notes, and accounting entries.
• Ensure proper supporting documents and approvals are obtained before processing transactions.
• Monitor AP, AR, bank, cash, accruals, prepayments, and general ledger activities.
• Ensure finance operations follow company policies, SOPs, approval matrix, and internal controls.

Accounts Payable and Accounts Receivable

• Review supplier statement reconciliations and AP ageing.
• Monitor payment schedules and ensure payments are properly prepared.
• Review customer aging, collection status, and overdue accounts.
• Ensure customer receipts are properly recorded and allocated.
• Follow up on unmatched receipts, billing issues, credit note requests, and e-invoice related issues.
• Support intercompany billing, reconciliation, and related company transactions.

Bank, Cashflow and Reconciliation

• Review bank reconciliations and ensure reconciling items are resolved promptly.
• Monitor daily or weekly cash position.
• Prepare and monitor short-term cashflow forecast.
• Highlight cashflow concerns, large upcoming payments, overdue collections, or abnormal transactions.
• Ensure cheque receipts and bank-in matters are handled promptly.

Month-End Closing and Reporting

• Coordinate monthly closing activities and ensure deadlines are met.
• Review monthly account schedules and reconciliations.
• Review accruals, prepayments, AP, AR, bank, intercompany, and other balance sheet schedules.
• Assist in preparing monthly management reports and supporting schedules.
• Analyze major variances, unusual balances, and financial trends.
• Support year-end audit preparation and liaise with auditors when required.

Compliance and Internal Control

• Support SST, e-invoice, tax, audit, and statutory compliance matters.
• Ensure proper documentation and filing of accounting records.
• Identify control gaps, process weaknesses, or recurring errors.
• Recommend improvements to finance processes, workflows, and reporting.
• Escalate major issues, risks, or non-compliance matters to the Finance Controller.

Team Management

• Assign tasks and monitor the performance of finance team members.
• Provide guidance, coaching, and training to AP and AR staff.
• Ensure finance team members complete their daily, weekly, and monthly tasks on time.
• Build a disciplined, accurate, and accountable finance operations culture.
• Ensure proper backup arrangements within the finance team.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Accounting, Finance, or related field.
• Professional qualification such as ACCA, CPA, CIMA, MICPA, or equivalent will be an added advantage.
• Minimum 5 years of relevant finance/accounting experience, preferably with experience supervising a finance team.
• Experience in managing AP, AR, bank reconciliation, month-end closing, and financial reporting.
• Good understanding of accounting standards, internal controls, SST, and basic tax compliance.
• Experience with ERP/accounting systems. Experience with Odoo will be an added advantage.
• Good leadership, communication, problem-solving, and analytical skills.
• Able to work independently, meet deadlines, and manage multiple priorities.
• Detail-oriented, responsible, and hands-on.

Preferred Qualities

• Strong ownership of finance operations.
• Able to identify problems and follow through until they are resolved.
• Comfortable working with both senior management and operational team members.
• Willing to improve processes and reduce manual or repetitive work.
• Practical, organized, and disciplined in documentation and follow-up.
• Good team leader who can guide junior finance staff.

Why Join Us

• Opportunity to be part of a growing technology company.
• Exposure to regional finance operations and group-level reporting.
• Opportunity to improve finance processes, systems, and controls.
• Work closely with the Finance Controller and management team.
• Supportive environment for professional growth and continuous improvement.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

財務經理

職位概述

我們正在招募一位財務經理，負責管理和監督公司的日常財務運作。該職位的主要職責是管理財務團隊，特別是應付帳款和應收帳款，確保會計記錄準確、及時完成月末結算、正確進行帳目核對、監控現金流量並遵守內部控制規定。

財務經理將向財務總監匯報工作，並作為關鍵人員負責管理財務營運的執行。

主要職責

財務營運

• 負責公司日常財務營運。
• 監督和指導應付帳款和應收帳款團隊。
• 確保會計交易記錄準確、完整、及時。
• 審核付款申請、供應商發票、客戶發票、收據、貸項通知單及會計分錄。
• 處理交易前，請確保已獲得所有必要的證明文件和批准。
• 監控應付帳款、應收帳款、銀行帳戶、現金、應計項目、預付款和總帳活動。
• 確保財務營運遵循公司政策、標準作業程序、審批流程和內部控制。

應付帳款和應收帳款

• 審核供應商對帳單核對狀況及應付帳款帳齡。
• 監控付款進度，確保付款準備妥當。
• 審核客戶帳齡、收款狀態及逾期帳款。
• 確保客戶收據得到正確記錄和分配。
• 跟進未配對的收據、帳單問題、貸項通知單申請和電子發票相關問題。
• 支援公司間結算、對帳及相關公司交易。

銀行、現金流和對帳

• 審核銀行對帳單，確保對帳項目及時解決。
• 每日或每週監控現金部位。
• 編制並監控短期現金流預測。
• 重點在於現金流量問題、即將到期的大額付款、逾期收款或異常交易。
• 確保及時處理支票收據和銀行存款事宜。

月末結算和報告

• 協調每月結算工作，確保按時完成。
• 審核每月帳戶明細和對帳單。
• 審核應計項目、預付款、應付帳款、應收帳款、銀行、公司間往來及其他資產負債表附表。
• 協助編制月度管理報告和相關進度表。
• 分析重大差異、異常餘額和財務趨勢。
• 協助年終審計準備工作，並在需要時與審計人員聯絡。

合規與內部控制

• 支援銷售與服務稅 (SST)、電子發票、稅務、稽核和法定合規事宜。
• 確保會計記錄的正確記錄和歸檔。
• 找出控制漏洞、流程缺陷或反覆出現的錯誤。
• 建議改善財務流程、工作流程和報告。
• 將重大問題、風險或違規事項回報給財務總監。

團隊管理

• 分配任務並監督財務團隊成員的工作表現。
• 為應付帳款和應收帳款員工提供指導、輔導和培訓。
• 確保財務團隊成員按時完成每日、每週和每月的任務。
• 建立紀律嚴明、準確無誤、負責任的財務營運文化。
• 確保財務團隊內部有妥善的備份安排。

要求

• 應徵者必須至少擁有會計、金融或相關領域的學士學位。
• 持有 ACCA、CPA、CIMA、MICPA 或同等專業資格證書者優先考慮。
• 至少5年相關財務/會計經驗，最好有財務團隊管理經驗。
• 具備應付帳款、應收帳款、銀行對帳、月末結算及財務報告的管理經驗。
• 對會計準則、內部控制、銷售與服務稅 (SST) 和基本稅務合規有良好的理解。
• 具備ERP/會計系統使用經驗。有Odoo使用經驗者優先考慮。
• 良好的領導能力、溝通能力、問題解決能力和分析能力。
• 能夠獨立工作，按時完成任務，並能同時處理多項任務。
• 注重細節，認真負責，親力親為。

優先品質

• 對財務營運擁有強大的掌控力。
• 能夠發現問題並跟進直至問題解決。
• 能夠與高階管理人員和營運團隊成員良好合作。
• 願意改善流程，減少人工或重複性工作。
• 務實、有條理、做事嚴謹，文件記錄和後續工作都做得很好。
• 優秀的團隊領導者，能夠指導初級財務人員。

加入我們的理由

• 有機會加入一家蓬勃發展的科技公司。
• 接觸區域財務營運和集團層面的報告工作。
• 有機會改善財務流程、系統和控制。
• 與財務總監和管理團隊密切合作。
• 支持職業發展和持續進步的環境。

福利待遇

• 開放文化
• 個人發展機會
• 僱員公積金社保組織環境影響通報系統
• 醫療津貼
• 團體保險
• 節慶派對
• 生日禮物
• 點心和飲料

財務經理

職位概述

我們正在招募一位財務經理，負責管理和監督公司的日常財務運作。該職位的主要職責是管理財務團隊，特別是應付帳款和應收帳款，確保會計記錄準確、及時完成月末結算、正確進行帳目核對、監控現金流量並遵守內部控制規定。

財務經理將向財務總監匯報工作，並作為關鍵人員負責管理財務營運的執行。

主要職責

財務營運

• 負責公司日常財務營運。
• 監督和指導應付帳款和應收帳款團隊。
• 確保會計交易記錄準確、完整、及時。
• 審核付款申請、供應商發票、客戶發票、收據、貸項通知單及會計分錄。
• 處理交易前，請確保已獲得所有必要的證明文件和批准。
• 監控應付帳款、應收帳款、銀行帳戶、現金、應計項目、預付款和總帳活動。
• 確保財務營運遵循公司政策、標準作業程序、審批流程和內部控制。

應付帳款和應收帳款

• 審核供應商對帳單核對狀況及應付帳款帳齡。
• 監控付款進度，確保付款準備妥當。
• 審核客戶帳齡、收款狀態及逾期帳款。
• 確保客戶收據得到正確記錄和分配。
• 跟進未配對的收據、帳單問題、貸項通知單申請和電子發票相關問題。
• 支援公司間結算、對帳及相關公司交易。

銀行、現金流和對帳

• 審核銀行對帳單，確保對帳項目及時解決。
• 每日或每週監控現金部位。
• 編制並監控短期現金流預測。
• 重點在於現金流量問題、即將到期的大額付款、逾期收款或異常交易。
• 確保及時處理支票收據和銀行存款事宜。

月末結算和報告

• 協調每月結算工作，確保按時完成。
• 審核每月帳戶明細和對帳單。
• 審核應計項目、預付款、應付帳款、應收帳款、銀行、公司間往來及其他資產負債表附表。
• 協助編制月度管理報告和相關進度表。
• 分析重大差異、異常餘額和財務趨勢。
• 協助年終審計準備工作，並在需要時與審計人員聯絡。

合規與內部控制

• 支援銷售與服務稅 (SST)、電子發票、稅務、稽核和法定合規事宜。
• 確保會計記錄的正確記錄和歸檔。
• 找出控制漏洞、流程缺陷或反覆出現的錯誤。
• 建議改善財務流程、工作流程和報告。
• 將重大問題、風險或違規事項回報給財務總監。

團隊管理

• 分配任務並監督財務團隊成員的工作表現。
• 為應付帳款和應收帳款員工提供指導、輔導和培訓。
• 確保財務團隊成員按時完成每日、每週和每月的任務。
• 建立紀律嚴明、準確無誤、負責任的財務營運文化。
• 確保財務團隊內部有妥善的備份安排。

要求

• 應徵者必須至少擁有會計、金融或相關領域的學士學位。
• 持有 ACCA、CPA、CIMA、MICPA 或同等專業資格證書者優先考慮。
• 至少5年相關財務/會計經驗，最好有財務團隊管理經驗。
• 具備應付帳款、應收帳款、銀行對帳、月末結算及財務報告的管理經驗。
• 對會計準則、內部控制、銷售與服務稅 (SST) 和基本稅務合規有良好的理解。
• 具備ERP/會計系統使用經驗。有Odoo使用經驗者優先考慮。
• 良好的領導能力、溝通能力、問題解決能力和分析能力。
• 能夠獨立工作，按時完成任務，並能同時處理多項任務。
• 注重細節，認真負責，親力親為。

優先品質

• 對財務營運擁有強大的掌控力。
• 能夠發現問題並跟進直至問題解決。
• 能夠與高階管理人員和營運團隊成員良好合作。
• 願意改善流程，減少人工或重複性工作。
• 務實、有條理、做事嚴謹，文件記錄和後續工作都做得很好。
• 優秀的團隊領導者，能夠指導初級財務人員。

加入我們的理由

• 有機會加入一家蓬勃發展的科技公司。
• 接觸區域財務營運和集團層面的報告工作。
• 有機會改善財務流程、系統和控制。
• 與財務總監和管理團隊密切合作。
• 支持職業發展和持續進步的環境。

福利待遇

• 開放文化
• 個人發展機會
• 僱員公積金社保組織環境影響通報系統
• 醫療津貼
• 團體保險
• 節慶派對
• 生日禮物
• 點心和飲料

Job Description:

• Liaise and coordinate with all consultants, contractors, suppliers and local authorities.
• Monitor work progress and ensure timely completion of construction works accordance with approved specification, quality and schedule.
• Oversee the whole project department; provide necessary technical supports, action plans and advice to ensure smooth implementation of projects.
• Work closely with all consultants in establishing drawing for tender and construction.
• Organize and monitor the submission status at various stages of development process.
• Resolve design / construction site constrains and concerns.
• Ensure that the Certificate of Compliance and Completion (CCC) is obtained on time.
• Check all drawings to ensure drawings are well coordinated and developer’s requirements are met.
• Lead QAQC team to handle defect works after handover to house owner.

Requirements:

• Able to work independently
• At least 5 years in Civil Engineering (Structure design)
• Candidate must possess at least Diploma / Degree in Architecture/Building/Civil Engineering/ Project Management / Project Development)
• Fluent in English and Bahasa Malaysia both written and spoken is preferred.
• Well versed in MS Office and AutoCAD
• Work location based in Bukit Mertajam

Perks & Benefits

• Commission and bonus
• Allowance (travel, transportation, etc.)
• Team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

• Well established Personal Care product manufacturer 
• Willing to work at Bukit Jelutong, Shah alam 
• Basic Salary RM6500-RM9000 commensurate with working experience 
• Modern Trade , General Trade, Channel Sales / Distribution Sales experience are welcome to apply.
• Priority given to candidates who has experience dealing Watson health & beauty Chain Stores

Job Responsibilities : 

• Acquire a thorough understanding of key customer needs and requirements (IKA & LKA).
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with customers.
• To exceed or achieve monthly sales target/ new business development served in the assigned area.
• Track, monitor and analyze products, channels and customers sales trends in order to maximize sales opportunities.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Knowledgeable and experienced to implement best practices to perform duties.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Requirement : 

• Diploma or Degree holder in business administration, sales or a relevant field.
• Candidate without Dip / Degree but with good experience in LKA/IKA handling are also welcome to apply. 
• Experience in sales and providing solutions based on customer needs.
• Preferably 3 - 8 years of sales or key account management experience in FMCG
• Experience in handling MT accounts will be an advantage.
• Proficient in MS Office suite.
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels.
• 1 full time vacancies available 

Perks & Benefits

• Commission and bonus
• Central location
• Regular team activities
• Personal development opportunities

• 一家信譽卓著的個人護理產品製造商
• 願意在Bukit Jelutong, Shah Alam工作
• 基本工資為6500至9000令吉，視工作經驗而定。
• 歡迎有現代化通路、傳統通路、通路銷售/分銷銷售經驗者申請。
• 優先考慮有屈臣氏健康美容連鎖店工作經驗的候選人。

工作職責：

• 深入了解關鍵客戶需求和要求（IKA 和 LKA）。
• 透過不斷提出滿足現有客戶目標的解決方案，拓展與現有客戶的關係。
• 負責制定和實施市場滲透策略和銷售目標，並與客戶建立牢固的關係。
• 超額完成或達到指定區域內的每月銷售目標/新業務拓展目標。
• 追蹤、監控和分析產品、通路和客戶的銷售趨勢，以最大限度地提高銷售機會。
• 執行並規劃其他銷售和行銷職能，以提高效率。
• 具備豐富的知識與經驗，能夠運用最佳實務履行職責。
• 確保及時向客戶交付正確的產品和服務。
• 作為重要客戶和內部團隊之間的溝通橋樑。
• 解決客戶遇到的任何問題和困難，並妥善處理投訴，以維護客戶信任。
• 在創造新的銷售機會、從而建立長期合作關係方面發揮不可或缺的作用。
• 使用關鍵客戶指標，定期向內部和外部利害關係人準備進度報告和預測報告。

職位要求：

• 持有工商管理、銷售或相關領域的文憑或學位。
• 未持有文憑/學位但具有LKA/IKA處理豐富經驗的候選人也歡迎申請。
• 具備銷售經驗，並能根據客戶需求提供解決方案。
• 最好擁有3-8年快速消費品產業銷售或大客戶管理經驗。
• 有MT帳戶管理經驗者優先考慮。
• 精通微軟辦公室軟體。
• 具備較強的溝通及人際交往能力，善於與各層級專業人士建立良好關係。
• 現有1個全職空缺職位

福利待遇

• 佣金和獎金
• 中心位置
• 定期團隊活動
• 個人發展機會

Job Description
The Staff Engineer, Process Development & Sustaining will lead the development, optimization, and sustaining of manufacturing processes for WD's HDD storage products. This is a technically deep, cross-functional role requiring strong foundation in chemistry, materials science, or chemical engineering.

You will drive process characterization, chemical/material qualification, and yield improvement initiatives while ensuring manufacturing processes remain stable, compliant, and cost-competitive. You are expected to operate with high technical autonomy, interface with global R&D and process teams, and mentor junior engineers on the Penang floor.

This role is ideal for a PhD's, or Master's graduate in Chemical Engineering or Materials Science who is passionate about translating lab-scale science into high-volume manufacturing solutions.

Key Responsibilities

Process Development

• Design and develop new manufacturing processes or significantly improve existing ones for HDD production
• Conduct Design of Experiments (DOE) to characterize process windows, identify critical process parameters (CPPs), and optimize process outputs
• Evaluate and qualify new chemicals, materials, and process consumables for manufacturing use
• Develop process recipes, control plans, and standard operating procedures (SOPs)
• Translate R&D/lab-scale processes into robust, scalable, high-volume manufacturing processes

Process Sustaining

• Own sustaining engineering for assigned process modules — ensure processes remain stable, in control, and within specification
• Monitor Statistical Process Control (SPC) charts; respond to out-of-control signals with structured problem-solving
• Lead Engineering Change Orders (ECOs) for process changes, chemical substitutions, and material updates
• Manage process deviation requests and ensure timely resolution
• Maintain process documentation, control plans, and work instructions per WD QMS

Chemical & Material Engineering

• Lead chemical/material qualification activities including incoming material testing, process compatibility studies, and shelf-life evaluations
• Evaluate alternative chemistries and materials for cost reduction, sustainability, or supply chain risk mitigation
• Work with EHS team to ensure safe handling, storage, and disposal of process chemicals per regulatory requirements
• Support RoHS, REACH, and PFAS compliance reviews for process chemicals and materials

Yield & Quality Improvement

• Lead yield loss analysis and drive structured RCCA (Root Cause and Corrective Action) for process-related defects
• Apply Six Sigma / SPC / Lean methodologies to reduce process variation and improve Cpk
• Partner with Quality Engineering to resolve customer escapes and field returns linked to process issues
• Drive continuous improvement projects with measurable cost and quality impact

NPI & Technology Transfer

• Support New Product Introduction (NPI) process readiness — from process concept to mass production release
• Lead or support technology transfer of new processes from R&D/HQ to Penang manufacturing
• Develop process qualification protocols (PQ), installation qualification (IQ), and operational qualification (OQ) plans

Cross-Functional Collaboration

• Interface with R&D, Product Engineering, Quality, EHS, Supply Chain, and Equipment Engineering teams globally
• Present process data, findings, and recommendations to senior management and global stakeholders
• Collaborate with equipment engineers on process-equipment interactions and optimization

People & Mentorship

• Mentor and coach junior and mid-level process engineers
• Lead technical reviews, knowledge-sharing sessions, and engineering forums
• Support capability building within the Penang process engineering team

Responsible for overseeing the non-engineering business and administrative functions of the entity, including financial coordination, budget and P&L control, procurement, compliance, audit coordination, IT and facility administration, and cross-functional business activities to ensure smooth organizational operations.

Key Responsibilities

• Manage and coordinate daily business and administrative activities for the entity
• Manage entity-level spending, budget tracking, and P&L coordination
• Manage PR/PO processes, approvals, vendor coordination, and cost control activities
• Ensure compliance with company policies, financial controls, governance requirements, and internal procedures. Coordinate and manage non-technical audits including financial, ISO, safety, 5S, ECR, and other compliance-related audits
•  Act as primary liaison between entity and corporate functions including Finance, Procurement, HR, IT, Production, and other stakeholders. Coordinate cross-functional activities, issue escalation, and problem resolution
• Oversee administrative, facility, IT coordination, and entity support functions
• Maintain trackers, reports, records, and business documentation
• Ensure smooth execution of all non-engineering and business management matters within the organization

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Pass FIMM Combined Exam and register as Unit Trust Consultant is essential; however, the company will sponsor you to obtain the license.
• Bumiputera candidates are encouraged to apply.
• Candidates who are a CMSRL holder or willing to obtain the CMSRL after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

We offer a comprehensive and holistic work experience and package as follows:

• 13-Month Salary (Contractual Bonus)
• Performance Based Variable Bonus & Marketing Incentive
• Basic Salary
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

Job Description
The Senior Engineer, Process Development & Sustaining will lead the development, optimization, and sustaining of manufacturing processes for WD's HDD storage products. This is a technically deep, cross-functional role requiring strong foundation in chemistry, materials science, or chemical engineering.

You will drive process characterization, chemical/material qualification, and yield improvement initiatives while ensuring manufacturing processes remain stable, compliant, and cost-competitive. You are expected to operate with high technical autonomy, interface with global R&D and process teams, and mentor junior engineers on the Penang floor.

This role is ideal for a Master's, or Bachelor's graduate in Chemical Engineering or Materials Science who is passionate about translating lab-scale science into high-volume manufacturing solutions.

Key Responsibilities

Process Development

• Design and develop new manufacturing processes or significantly improve existing ones for HDD production
• Conduct Design of Experiments (DOE) to characterize process windows, identify critical process parameters (CPPs), and optimize process outputs
• Evaluate and qualify new chemicals, materials, and process consumables for manufacturing use
• Develop process recipes, control plans, and standard operating procedures (SOPs)
• Translate R&D/lab-scale processes into robust, scalable, high-volume manufacturing processes

Process Sustaining

• Own sustaining engineering for assigned process modules — ensure processes remain stable, in control, and within specification
• Monitor Statistical Process Control (SPC) charts; respond to out-of-control signals with structured problem-solving
• Lead Engineering Change Orders (ECOs) for process changes, chemical substitutions, and material updates
• Manage process deviation requests and ensure timely resolution
• Maintain process documentation, control plans, and work instructions per WD QMS

Chemical & Material Engineering

• Lead chemical/material qualification activities including incoming material testing, process compatibility studies, and shelf-life evaluations
• Evaluate alternative chemistries and materials for cost reduction, sustainability, or supply chain risk mitigation
• Work with EHS team to ensure safe handling, storage, and disposal of process chemicals per regulatory requirements
• Support RoHS, REACH, and PFAS compliance reviews for process chemicals and materials

Yield & Quality Improvement

• Lead yield loss analysis and drive structured RCCA (Root Cause and Corrective Action) for process-related defects
• Apply Six Sigma / SPC / Lean methodologies to reduce process variation and improve Cpk
• Partner with Quality Engineering to resolve customer escapes and field returns linked to process issues
• Drive continuous improvement projects with measurable cost and quality impact

NPI & Technology Transfer

• Support New Product Introduction (NPI) process readiness — from process concept to mass production release
• Lead or support technology transfer of new processes from R&D/HQ to Penang manufacturing
• Develop process qualification protocols (PQ), installation qualification (IQ), and operational qualification (OQ) plans

Cross-Functional Collaboration

• Interface with R&D, Product Engineering, Quality, EHS, Supply Chain, and Equipment Engineering teams globally
• Present process data, findings, and recommendations to senior management and global stakeholders
• Collaborate with equipment engineers on process-equipment interactions and optimization

People & Mentorship

• Mentor and coach junior and mid-level process engineers
• Lead technical reviews, knowledge-sharing sessions, and engineering forums
• Support capability building within the Penang process engineering team