Total 14,110 Manager process improvement manager job vacancies in The Philippines

• Plans, organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives.
• Experienced in coordination especially in M&E, C&S trade
• Able to manage more than two projects.
• Handle project schedules and technical matters.
• Able to work with subcontractors/suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Other ad-hoc duties as assigned by Project Director
• Having Class 3 and Class 2 license is a plus

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• The ongoing training of your salespeople.
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Proven record of success with the entire sales process, from planning to closing
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Superb leadership ability
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Dedication to providing great customer service.
• Ability to work shift, weekend and public holiday
• Ability to work longer hours with prolonged period of standing.

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.
• Work towards achieving Sales targets with the team
• Keeping track on the daily sales collection and ensure it is being bank-in accordingly
• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.
• Conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale.
• Maintians staff motivation levels
• Take an active role in the day-to-day training and development of the team
• Plan weekly duty roster and assign staff for daily operations.
• Check tasks assigned are completed as per standards.
• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up
• Check to confirm daily tasks are completed
• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
• Check all equipment are maintained and in good working order.
• Oversee the smooth running of the operations to ensuring operation efficiency
• Ensure all areas of the restaurant remain clean and free of clutter.
• Coordinate with purchaser for orderings such as beverages, and-stock.
• To order and maintain stock levels to avoid stock outages.
• Coordinate with Chef on group booking.
• Prepare all reports required including but not limited to:
• Sales Reports & Tracking
• Duty Roster and Attendance records
• Part time and OT records, Inventory reports, All other related reports
• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
• Maintain a constant focus on providing excellent, memorable guest experiences.
• Compiled feedback lists and follow through
• Monitor and report on all feedback including online channels
• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.
• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team
• Practice sales selling techniques to increase revenue.
• Courteous and patient
• A team player and works well with people
• Able to work under pressure
• Mature pleasant personality and can make sound decisions.
• Ability to work in a fast-paced environment

REQUIREMENT

• Candidate must possess at least 5 Year(s) of working experience in the related field
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Roles & Responsibilities

ob Description & Requirements

Job Description:

· Report to the Project Manager

· Overall in charge of site coordination.

· Lead a team of operation staff in daily operations.

· Manage and oversee the day-to-day construction activities of the project.

· Monitor and control the general workers' deployment on-site.

· Maintain and manage site storage areas for building materials and equipment.

· Maintain site access throughout the construction period.

· Planning ahead to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.

· Ensure progress of work is within budget and timelines as well as quality and safety objectives.

· Control and monitor work progress and resources.

· Monitor and control material wastage.

· In-depth understanding of project specifications, technical details, and construction drawings.

· Carry out work scheduling, material requisition planning, project coordination, and documentation.

· Ensure timely completion and good quality of works & carried out safely and WSHE regulations are complied with.

· Provide proper guidance and training to junior staff.

· Other ad-hoc duties as assigned by the Immediate Supervisor/ Management.

Job Requirement:

Proven experience as Site Manager

In-depth understanding of construction procedures and material and project management principles

Familiarity with quality and health and safety standards

Outstanding communications and negotiation skills

Excellent organizational and time-management skills

A team player with leadership abilities

Advances time management and analytical skills

Excellent client-facing communication skills

Candidate must pass at least Degree in Civil Engineering or equivalent. Diploma holders or equivalent with relevant experience BSc/BA in Engineering (Civil) or Engineering (Metal Fabrication/Tool & Die/Welding) or relevant field (Degree is recognized by BCA will be an advantage)

3 years' experience in Site Management

COMPANY INTRODUCTION

Pangolin Investments Pte Ltd Group is a food and beverage company with over 19 outlets in Singapore.The core business of Pangolin Group consist of 6 main brands, namely Jia Xiang Xiao Chu, Jiu Jiu Jing Wu Ya Bo , GOLDEN CHOPSTICKS, MALABOSS, FLOWERPIG 360 and Oppa Bibimbap.

With rapid expansion over the years, Pangolin Group has grown from a food stall to a multi-brand organization serving home-made delicacies at affordable pricing to its customers.

We are seeking dedicated exceptional passionate candidates to join and grow alongside our dynamic organization.

The Role

As the Marketing Manager at PGL, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer engagement, and sales growth. You will work closely with the senior management team to develop and implement strategic marketing plans that align with our business objectives and resonate with our target audience.

Job Requirements

• Minimum a bachelor’s degree in marketing or a related field.
• Minimum 5 years experience and adept in campaign strategy, conceptualisation, data analysis and brand management preferably in the fast food or F&B industry.
• Strong understanding of both digital and traditional marketing channels, including SEO, SEM, social media, email marketing, print media, in-store promotions, and analytics.
• Proficient in Microsoft Excel and PowerPoint, with advanced skills in data analysis, reporting, and crafting impactful presentations.
• Possesses robust analytical skills to interpret data effectively, enabling informed decision-making.
• Strong command of written and spoken English, with the ability to effectively communicate ideas and influence stakeholders at all levels, including diverse audiences.
• Creative thinker with a passion for innovation and a track record of developing successful marketing campaigns.
• Leadership experience, with the ability to inspire and motivate a team to achieve shared goals.
• Detail-oriented, organized, and able to manage multiple projects simultaneously in a fast-paced environment.

Job Requirement

Excellent skills in capturing video footage and photographs from different angles and scenes.

Diploma or Degree in Marketing, Communications, Business, or a related field

2–4 years of relevant experience in marketing or digital marketing roles

Strong knowledge of social media platforms, digital marketing, and analytics

Excellent written and verbal communication skills in English

Creative, proactive, and able to perform well in a fast-paced environment

Familiarity with WordPress, Wix, and social media analytics tools is an advantage

Working Day：5 days

Working Hours: 9am-6pm

Salary: 3000-3500
Location: Ang Mo Kio

[Job ID: 1482120]

Responsibilities:

• Develop and execute merchandising and sales strategies to achieve department sales, stock, and profit targets.
• Manage buying budgets, merchandise mix, inventory levels, and space planning to maximize sales and minimize losses.
• Analyze market trends, consumer demand, and competitor activities to recommend merchandise assortment and new suppliers.
• Strengthen online store performance by integrating and maximizing synergy with physical store operations.
• Plan and manage sourcing, procurement systems, and overseas buying schedules, including delivery timelines.
• Negotiate with vendors and suppliers to secure favorable commercial terms and execute key vendor programs.
• Oversee day-to-day department operations, sales performance, and cost control, including manpower expenses.
• Prepare and analyze sales, profit, stock, and budget reports in line with company requirements.
• Plan and execute advertising, promotional activities, and merchandising displays to drive customer engagement.
• Leverage digital marketing initiatives to support business growth for both physical and online stores.
• Lead, motivate, and develop staff through effective manpower planning, on-the-job training, and performance management.
• Conduct annual performance appraisals and support staff professional development.
• Ensure high standards of customer service, resolve customer complaints, and gather customer feedback for continuous improvement.
• Establish and enhance operational systems, merchandise assortment, and service standards based on customer needs.
• Ensure compliance with company policies, confidentiality requirements, and all applicable workplace safety and health regulations.

Requirements:

• Minimum 3 years of relevant managerial experience in merchandising or retail operations.
• Strong merchandising, buying, and inventory management capabilities.
• Proven leadership skills with the ability to motivate, train, and manage teams effectively.
• Excellent negotiation and vendor management skills.
• Strong analytical skills with the ability to interpret sales, stock, and market data.
• Good organizational and communication skills to manage multiple stakeholders and priorities.

To Apply, please kindly email your updated resume to

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EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Position Description

The Relationship Manager (RM) is a key member of the team within Wealth Management, working with HNW / UHNW / Family Offices / EAM clients, leading corporates as well as institutional banks will bring you closer to success and fit within the department. You will have strong knowledge in insurance and trusts, investment (FX, equities, bonds, structured notes, options, futures, margin trading), capital markets and financing, and familiar with preparing credit proposals and on-boarding process for clients. You are a team player and possess the instinct to identify new business opportunities.

Key Areas of Responsibilities

• Maintain good relationship with the existing HNW / UHNW / Family Offices / EAM clients.
• Develop business for wealth management clients in generating revenue through secondary and primary broking activities. Scope of work includes account opening, CDD & KYC, product roadshow, project pitching, clients visit in Greater China (if necessary) as well as ad-hoc projects.
• Provide trading and dealing services, including Singapore, Hong Kong and overseas equities, fixed income, futures, commodities and 3rd party products, also provide post-trade review and data analysis to key clients.
• Participate in internal and external business development activities, discover innovative and popular financial product and raise request to product team.
• Support Wealth Management team to increase company’s brand, product awareness among different clients and market share and penetration.
• Work closely with the product specialists and investment advisors to manage and develop clients’ portfolio, and assist in the growth of the business.
• Be responsible for ensuring in-depth credit assessment for new and existing clients.
• Be involved in day to day business meetings and communicate with clients to solve enquiries on an ad-hoc basis.
• Explore compatibility and bring new clients on-board to expand your portfolio.

Requirements

• Bachelor’s Degree or above (Business / Finance / Engineering discipline) with at least 4 years of working experience.
• Result-oriented with strong initiative and drive to succeed.
• Possess strong integrity, compliance sense, willingness to learn and progress.
• Customer-focused and able to work under pressure.
• Ability to build and maintain strong working relationships with local sales representatives’ experience in providing witness services for account opening.
• Possess strong business network with Greater China clients in Singapore, and have good connections with clients who are interested in investing in overseas financial products.
• Excellent communication, interpersonal and relationship skills.
• Good command of written and spoken English.
• Proficient in written and spoken Mandarin as this role would be required to communicate and explain product offering concepts to Greater China clients.
• Possess CACS 1 & 2 certifications, and the relevant CMFAS licensing.

GOODWOOD PARK HOTEL

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Director of Food and Beverage, your job responsibilities include, but not limited to:-

Responsibilities

• Responsible for the management of all financial and operational aspects of the restaurant in accordance with hotel standards.
• Review the work of subordinates to ensure that established procedures and policies are followed.
• Inspect the service area daily to ensure the hygiene of these areas.
• Communicate effectively with the kitchen and other key departments.
• Review, coach and evaluate staff performance and periodically.
• Compile the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Prepare monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Anticipate guests’ needs, responds promptly and acknowledges all guests at all times.
• Conduct orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Perform any other duties as may be assigned from time to time by the Management.

Requirements

• Minimum a Diploma level qualification or equivalent.
• 3 years of F&B experience, preferably in a Restaurant / Cafe setting.
• Able to work shifts on weekends & public holidays

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

Responsibilities

• Manage and oversee construction projects from start to completion, ensuring adherence to budget, schedule, and quality standards.
• Coordinate with clients, consultants, subcontractors, and site teams to ensure smooth project execution.
• Develop and monitor project schedules, addressing potential risks and implementing corrective actions.
• Ensure compliance with local building regulations, safety requirements, and authority approvals.
• Review project drawings, identify discrepancies, and provide site-based solutions.
• Conduct site inspections to ensure workmanship meets required standards and specifications.
• Manage project costs, control variations, and optimize resource allocation.
• Prepare progress reports, documentation, and updates for management and clients.
• Lead problem-solving efforts to address site challenges and unforeseen issues.

Requirements:

• Bachelor's Degree/Diploma in Civil Engineering, Architecture, Construction Management, or a related field.
• Minimum 8 years of experience in construction project management, preferably in A&A and landed house projects.
• Strong leadership, problem-solving, and site management skills.
• Familiar with construction processes, local building regulations, contract administration, and safety standards.
• Ability to coordinate multiple subcontractors and trades efficiently.
• Proficient in MS Project and MS Office

Responsibilities

• Ensures overall planning, organization, direction, coordination and control of all operations to meet the project objectives.
• Monitor progress of each project and resolve any problem that arises, including site issues.
• Ensures project execution is within the cost, time, quality and technical objectives.
• Manage a team of EICA Engineers for Electrical, Instrumentation, Control and Automation (EICA) design for water and wastewater treatment projects.
• Manage the procurement, costing and delivery of electrical software and hardware required
• Manage automation programming according to clients’ technical specifications
• Arrange control panel and equipment assembly, testing, and installation at construction site
• Manage a team of Engineers and Technicians to attend to EICA breakdowns with diagnosis and solutions
• Attend meetings with Clients, Consultants, and Sub-Contractors for technical clarifications and arrangements.
• Manage records of EICA design, drawings, and document systematically
• Provide support and assistance to Sales Department and Maintenance Team
• Other ad-hoc assignments.

Requirements

• Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Minimum 12 years working experience at membrane base water treatment plant, preferably
• Proficient with Schneider / Siemens / Allen-Bradley software
• Well-versed with SCADA and HMI
• Excellent communication skill
• Good personality and team spirit

⇒ Role Summary

The Product Manager (CVP Debit Cards) will be responsible for managing and evolving the end-to-end debit card product portfolio, with a strong focus on customer value proposition (CVP), usage growth, and lifecycle optimization. The role will support CVP refresh initiatives across affluent and emerging affluent segments, ensuring benefits are operationally sound, commercially viable, and aligned to customer needs.-to-end debit card product portfolio, with a strong focus on customer value proposition (CVP), usage growth, and lifecycle optimization.

The role will work closely with cross-functional teams and external partners to enhance card acquisition, engagement, and retention and to deliver competitive, scalable, and compliant debit card benefits that drive everyday spend, engagement, and customer satisfaction.

⇒ Main Responsibilities

• Own and evolve the debit card product value proposition across key customer segments (Emerging affluent, Affluent).
• Identify customer needs, usage drivers, and pain points to inform product enhancements and CVP refresh initiatives.
• Conduct ongoing competitor and market benchmarking to ensure product relevance and differentiation.
• Drive initiatives to increase debit card activation, usage frequency, and spend penetration.
• Monitor portfolio performance metrics and identify opportunities to optimize customer engagement and profitability.
• Support campaigns and offers in collaboration with marketing and benefits teams to stimulate everyday usage.
• Implement and manage card benefits programs across debit and credit card portfolios.
• Support CVP refresh initiatives by identifying, refreshing, or rationalizing benefits aligned to target segments.
• Ensure benefits are clearly positioned within the overall card value proposition.
• Work closely with network partners, vendors, and internal teams to deliver debit card features and enhancements.
• Support issuer-specific priorities while aligning with broader payments and cards strategy.

⇒ Qualifications & Experience

• Bachelor’s Degree in Business, Finance, Marketing, or related field.
• At least 5–8 years of experience in cards product management, preferably in debit cards, payments, or consumer banking.
• Strong understanding of debit card mechanics, payments flows, and regulatory considerations.
• Proven ability to manage multiple initiatives and stakeholders in a matrixed environment.
• Strong analytical, communication, and project management skills.

⇒ Key Competencies:

• Excellent project management and cross-functional collaboration skills.
• Detail-oriented and execution-focused.
• Strong organizational and time management skills.
• Ability to manage multiple programs simultaneously under tight deadlines.

⇒ Role Summary

The Sales Manager will be responsible for implementing Commercial Capabilities with a key Commercial Issuer in Singapore. This role will develop a network of key cross functional stakeholders including various product teams, sales, client support at client and work directly with the client and implementation partners to expand the usage of Client's Commercial Capabilities.

To succeed in this role, you will need to excel in project management, stakeholder management, and cross-functional collaboration.

⇒ Main Responsibilities

• Develop and own product expertise over time to proactively advocate, as a subject matter expert to the client which will require a deep understanding of product functionality and roadmap, regulatory and compliance issues, technology and operational environment of target customers, including major operational risk issues.
• Assess client business needs and identify applicable functional capabilities required, helping client add various capabilities to achieve success.
• Leverage appropriate organisational assets and resources to provide an exceptional implementation & integration experience to the client.
• Develop key focus sectors (e.g. Healthcare, Government, Logistics) with specific value propositions.
• Perform go-to-market activities by closely working with product managers, finance, operations, legal, compliance, user experience and external partners as required both at company and client’s side.
• Support the client to drive new sales opportunities and increase existing usage of Commercial Capabilities to meet portfolio growth targets.
• Build and maintain relationships with internal key stakeholders within organisation as well as with the client.

⇒ Qualifications & Experience

• Bachelor's Degree in quantitative fields such as Business Administration, Economics, Finance, Computer Science, Engineering.
• Master's Degree in related fields is a plus.
• At least 5-7 years’ experience involving product management, presales consulting and/or launching new products (preferably with commercial segments).
• Good balance between strategic thinking and detailed, flawless execution with attention to detail.
• Excellent communication, storytelling, and presentation skills.
• Proven experience in program and project management in a matrixed, multi-country, and multi-cultural environment.

⇒ What will also help:

• Experience in client engagement in product management / specialist roles.
• Demonstrated ability to research, understand business process and to propose ideas to deliver solutions.
• Has worked in SME or Large Corporate focused roles, adept at gathering required internal approvals, managing launch plans and communications. This requires the ability to own and deliver a plan or to work collaboratively on larger projects.
• Understand the macro trends impacting payments, banks and financial services and assimilate the information to develop value propositions and execute client adoption.