Total 13 Senior Executive process development engineer job vacancies in D17 Loyang, Changi

Job Description & Requirements

Responsibilities:

• Identify and develop new business opportunities in local and international markets.
• Conduct market research to understand industry trends, competitor activities, and potential clients.
• Generate leads through networking, cold calling, attending industry events, and digital platforms.
• Prepare and deliver business proposals, presentations, and quotations to prospective clients.
• Maintain strong client relationships and ensure regular follow-up to close sales deals.
• Collaborate with internal departments (sales, engineering, marketing) to ensure customer requirements are met.
• Assist in the preparation of marketing and sales materials.
• Track and report business development activities and performance metrics.

Requirements:

• Min. Diploma in Business Administration, Marketing, Engineering, or a related field.
• 2–4 years of relevant working experience in business development or sales; B2B or technical/industrial sectors is an advantage.
• Excellent communication, interpersonal, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently.
• Proficient in MS Office.
• Willing to travel when required.
• Proficiency in English; other languages (e.g., Mandarin) are an added advantage.

Others:

• Working hours: 9am ~ 6pm (Mon ~ Fri)
• Annual Leaves: 14 Days

Only shortlisted applicants will be contacted. We apologise for any inconvenience caused.

Job Description

• Product owner for photonics devices and optical sensors, responsible for product specification and performance.
• Design and development of embedded and fiber optics modules for sensing and data communication optics hardware and software.
• Collaboration with cross-functional team to develop and prototyping of new products or product derivatives, implementation to prototype functional testing and ramp to production.
• Develop qualification strategy and schedule, drive execution to meet project goals
• Complete project documentation including product specifications, quality specifications, quality plans, risk analysis, FMEAs and other product related documentation.
• Big data processing and analysis to provide management reporting and drive improvement activities.
• Lead complex problem solving efforts and mentor others on best practices. e.g. FMEA, Control Plan, Test plan, quality tools and DOE. e.g. Leads/ coordinates CA of failures using a structured approach.

Requirements

Minimum Qualification:

• Candidate must possess at least a Bachelor or Master in Engineering (Electrical/Electronics/Computer/Photonics)

Experience:

• 5 – 7 years working experience preferably in the semiconductor/component/photonics industry background

Specific Skills / Knowledge:

• Knowledge of photonics technology
• Software knowledge of MS Office, JMP, PDF/Spot-fire/Tibco is a plus
• Excellent inter-personal and communication skills, both written and oral
• Possess the ability to work independently, self-motivated, initiative and deliver tasks on time
• Must be team oriented, positive working attitude, able to multi-tasks in a fast pace environment and work with personnel at all level

AIRCRAFT ENGINEERINGSERVICE ENGINEER

Job Description & Requirements

Job Duties

• Day to day routine maintenance & rectification of aircraft defects
• Ensuring all work is carried out in accordance with approved maintenance data, company, authority and customers’ requirements
• Performing aircraft release to service certification (CRS) for maintenance and repair of aircraft according to the Company authorization issued by Quality Department
• Assisting in the forecasting of manpower, spares & equipment needs
• Ensuring that all staff under his control observes safety precautions, reporting of unsafe working condition & operation
• Assisting in the investigation of incident/accident reports and ensuring corrective actions are implemented
• Ensuring that tools & equipment under his control are properly maintained, calibrated and correctly used for the jobs
• Ensuring action is taken at all times to maintain the aircraft on schedule
• General supervision, control & discipline of staff under his charge
• Performing other duties, as and when required

Job Requirement

• Possess relevant Licenses from the Aviation Authority, with at least 7 years of relevant working experience
• Good communications and interpersonal skills
• Meticulous and organized

ST Engineering is a global technology, defense and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defense and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has operations spanning Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. ST Engineering reported revenue of over $12b in 2025 and ranks among the largest companies listed on the Singapore Exchange. It is a component stock of MSCI Singapore, FTSE Straits Times Index and Dow Jones Best-in-Class Asia Pacific Index

About Commercial Aerospace business

ST Engineering’s Commercial Aerospace business is a world-class Original Equipment Manufacturer (OEM) and Maintenance, Repair and Overhaul (MRO) service provider with proven solutions for practically every stage of an aircraft life cycle. With 50 years of reputable track record in aviation, backed by a highly experienced team of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe, we know what it takes to keep the world flying safely.

Job Description:

• Co-ordinate with a team of technicians to provide on-site installation and support to customers for Electromechanical and Electrical wiring systems.

• Co-ordinate cross functional efforts and attend technical meetings with customers to meet customer design requirements.

• Manage and Report project progress and continually assess & adjust resource requirements to meet customer timelines.

• Drive new product development from initial prototyping to mass production.

• Sourcing new components and equipment to support new products & responsible for cost evaluations of new product and tooling.

• Co-ordinate/oversee progress of product development Cross-functional activities.

• Responsible for project FAI and project documentation (such as Customer-approvals, Drawings, Specifications, Production SOP, Work-Instructions etc.)

• Work with QA/QC to analyze and handle any quality issue.

• Any other duties/projects assigned from time to time.

Requirements:

• Diploma or Degree in Electrical or a relevant technical discipline

• Minimum 4 years of experience in a electrical engineering role

• Preferably in the Manufacturing or Electrical engineering industry

• Experience in design, Electrical power distribution panel or Electrical panel design/ motor is an added advantage

Provide technical manufacturing support to Operations and Engineering.

Key Responsibilities:
• Set-up and execute feasibility studies, experiments, and tests - both creating and following established protocols - to develop findings for the validation and improvement of equipment and manufacturing processes/methods based on engineering principles; analyze results, make recommendations, and develop reports for Engineering review. Operate a variety of test equipment to assess characteristics of the manufacturing environment
• Consult with Engineers, Technicians, and Assemblers on processes to execute experiments and/or production runs. Support related to equipment investigations, testing, objective evidence of product dispositions and rework support work necessary.
• Review documentation and take appropriate actions to ensure that information is appropriately catalogued and follow through to validation and qualification of equipment, including transferring information to appropriate locations, e.g., ECRs, SOPs, drawings, and tooling, for Engineering approval
• Utilize manufacturing software (e.g., JDE, QMS,PLM) to update documentation in systems
• Follow through with development of training and documentation materials, based on collaboration with Engineering, including identifying opportunities for modification and making recommendations, enabling the seamless knowledge transfer of project and manufacturing processes; applying knowledge of processes to devise process changes in collaboration with Engineering
• May lead projects related to new equipment validation, equipment investigations, testing, objective evidence of product dispositions and rework
• Identify potential improvement opportunities and propose solutions to optimize process and/or equipment, e.g., re-design/design of basic equipment, tools, fixtures, etc. to improve manufacturing processes, for Engineering review
• Provide coaching and guidance to technicians
• Other incidental duties (e.g. report writing and/or data collection)

Education and Experience:
• Diploma or equivalent with 3 years of previous related experience, such as GMP, clean room, medical device, and experience with automated equipment required

Additional Skills:
• Excellent computer skills required, including experience with MS Office Suite; ERP/MRP systems experience preferred
• Ability to read, comprehend, write and speak English, and good communication skills required
• Knowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturing
• Knowledge of Good Manufacturing and Good Documentation Practices supporting a medical device environment
• Strict attention to detail
• Ability to provide feedback in a professional, direct, and tactful manner
• Must be able to work in a team environment and with minimum supervision
• Proven success adhering to project schedules and managing small projects
• Substantial knowledge of validation and improvement of automated equipment
• Ability to troubleshoot manufacturing equipment
• Knowledge of material compatibility in the proposed use environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Job Description

Location: Singapore, CNC

Organization: Service Technologies Lab

About

Applied Materials is establishing the Service Technologies Lab in Singapore—an innovation space focused on the future of automated servicing, robotics, and cobot‑enabled service solutions.

The Senior Robotics Applications Engineer is an experienced technical contributor responsible for developing, integrating, and deploying advanced robotic and cobot applications. This role operates at the intersection of robotics software, hardware integration, and systems engineering, with a strong emphasis on translating prototypes into robust, repeatable, and maintainable robotic systems.

The position requires a hands-on engineer who can work independently in ambiguous environments, make sound technical judgments, and apply appropriate engineering rigor while maintaining execution velocity.

Key Responsibilities
 

Robotics Application Development

• Design, develop, and validate robotic and cobot applications using industrial robots, collaborative robots, and automation platforms.

• Develop application software using robotics frameworks and/or vendor provided SDKs.

• Integrate motion execution, sensing, IO, and peripheral devices to deliver working robotic applications.

• Debug and resolve complex, cross-disciplinary problems spanning robotics software, hardware integration, and system behavior.

• Systems Integration & Architecture

• Own the end-to-end technical integration of robotic systems platforms, including definition of interfaces between software, hardware, and external systems.

• Apply system level thinking and robotics fundamentals (e.g., kinematics, reference frames, calibration, safety constraints) to guide architecture and implementation decisions.

• Evaluate and integrate off-the-shelf components such as grippers, sensors, and perception systems.

• Ensure robotic systems are observable, diagnosable, and maintainable.

• Engineering Discipline & Quality

• Develop and maintain excellent technical documentation, including system architecture, interfaces, and design rationale.

• Follow best practices for source control, testing, CI/CD, and configuration management appropriate for robotics systems.

• Balance rapid prototyping with long-term maintainability and scalability.

• Apply appropriate robot safety, risk assessment, and collaborative operation constraints during development and deployment.

• Collaboration & Technical Leadership

• Work closely with Technicians, Engineers, Product, Field Services and other cross functional partners to execute hands-on development and integration activities.

• Provide technical guidance and mentorship as needed.

• Interface with internal teams and external suppliers to resolve technical challenges and influence system design choices.

Core Technical Capabilities

• The successful candidate will be able to demonstrate strength in several of the following areas, applied in real world robotic systems deployments:

• End‑to‑end development and deployment of industrial or collaborative robotic applications, such as automation, maintenance, inspection, servicing, or related real‑world use cases.

• Hands‑on ownership across multiple layers of the robotics stack, including robot programming, system integration, controls, perception, and application logic.

• Experience with vendor‑specific robot programming environments (e.g., UR PolyScope, ABB RobotStudio, TMflow, or similar), including commissioning and troubleshooting.

• Hands on experience with offline programming, simulation, or virtual commissioning tools (e.g., RoboDK, RobotStudio, Gazebo, Isaac Sim, or equivalent) used to validate robotic applications.

• Experience with manipulation, motion planning, and task orchestration frameworks (e.g., MoveIt, behavior‑tree‑based systems, or skill‑based automation approaches) in real world applications platform (not simulation only).

• Integration of vision systems, force sensing, end‑effectors, safety systems, PLCs, and equipment interfaces in robots or cobots.

• Practical experience with calibration, motion planning, collision avoidance, task sequencing, error handling, and commissioning in operational environments.

• Strong understanding of robot safety, collaborative operation constraints, reliability, and maintainability in industrial or lab settings.

Minimum Qualifications

• Bachelor’s degree in Robotics, Mechanical Engineering, Electrical Engineering, Computer Engineering, Computer Science, or related fields.

• 7+ years of hands-on experience developing, integrating, and debugging robotic or automated systems on physical hardware (not simulation only roles).

• Strong practical understanding of robot kinematics, coordinate frames, and motion execution, sufficient to diagnose and correct real-world robot behavior.

• Experience developing robotics applications using ROS or ROS2, including:

• Node based architectures, message passing, TF

• Integration of robot drivers, sensors, and end-effectors

• Hands-on experience integrating and operating robots, end-effectors and sensors, such as:

• Force/torque sensors and torque-controlled tools (e.g., torque wrenches)

• Vision systems (RGB, RGB‑D, or industrial cameras)

• Proximity, safety, or ranging sensors (e.g., LiDAR, Ultrasonic or similar subsystems)

• Strong software development experience in Python and/or C++, including debugging multi-process systems on Linux-based platforms.

• Experience integrating COTS hardware and vendor SDKs where documentation may be incomplete or inconsistent.

Preferred Qualifications

• Master’s or PhD in Robotics or related discipline.

• Proven experience commissioning and deploying industrial or collaborative robot arms (e.g., Universal Robots, KUKA, FANUC, ABB, Yaskawa, or equivalent), including:

• Tool definition (TCP), payload modeling, and mass/inertia configuration

• Frame management, calibration, and repeatable motion execution

• Depth in one or more robotics domains (e.g., motion planning, perception, human robot interaction, system integration), combined with demonstrated cross disciplinary capability.

• Experience building or extending robotic software stacks beyond vendor's "out-of-the-box" functionality.

• Familiarity with motion planning frameworks, perception libraries, or robot safety concepts relevant to collaborative robotics.

• Hands-on experience with one or more applicable robotics, machinery safety, semiconductor equipment, or cleanroom standards (e.g., ISO 10218, ISO/TS 15066, ISO 12100, ISO 13849, IEC 62061, SEMI S2/S8/S22, ISO 14644) is a plus
   

Prior responsibility for establishing or contributing to engineering practices such as:

• Source control strategies

• CI/CD pipelines for robotics software

• Automated testing, logging, or system observabilityExperience working within large, matrixed, or regulated engineering organizations where documentation, traceability, and design intent are required

Additional Job Description

• Comfortable working hands-on with physical robotic systems.

• Able to operate independently and make sound technical judgments in ambiguous or evolving environments.

• Willingness to mentor and coach others and augment the combined organization knowledge base through knowledge sharing initiatives.

• Values documentation, clarity, and engineering rigor as enablers of scale and long‑term success.

• Balances execution speed with quality, safety, and maintainability.

• Comfortable setting technical standards and influencing others without formal authority

Job description

Project Planning & Timeline Definition

• Participate in early project phases (projects, pre-projects, and exploratory studies) by contributing to project planning, gathering requirements, and defining equipment specifications.
• Define equipment and process design activities, establishing clear engineering tasks aligned with engineering and quality standards to ensure timely project delivery.

Equipment & Process Design, Installation and Validation

• Lead the design, development, and integration of equipment in compliance with ISO 13485 and applicable regulatory standards.
• Evaluate manufacturing solutions and ensure alignment with product and production requirements.
• Conduct gap analyses (technology, workforce, and capabilities) to ensure successful transfer to production.
• Perform risk analyses and identify critical success factors for equipment and process implementation.
• Prepare engineering requirements, business cases, and CAPEX proposals for new equipment and processes.
• Develop equipment specifications, manage supplier selection, conduct tender evaluations, and support purchase order awards.
• Lead design reviews (internal and external) and manage investment projects using structured project management methodologies.
• Ensure proper qualification and validation activities, including FAT, SAT, IQ, and participation in process validation activities.

Prototyping & Industrialization Support

• Monitor emerging technologies and equipment developments in the market.
• Develop and implement prototyping capabilities to support R&D and innovation projects.
• Ensure smooth transition from prototyping phases to full industrial production.

Job requirements

• Bachelors in Engineering (Mechanical, Industrial) or equivalent
• 6 -10 years of experience in Equipment and Process Engineering in the medical device industry
• Experience in equipment sourcing & qualification, commissioning and documentation
• Know how in process validation (IQ, OQ, PQ) and ISO 13485
• Excellent communication and stakeholder management skills

Location: [City/Remote]

Employment Type: Full-time / Contract

About Us:

We are a leading cultural consultancy and holistic wellness platform dedicated to authentic Taoist wisdom. We serve high-net-worth individuals, corporations, and event audiences worldwide. To expand our expert team, we seek a rare talent — a true lineage holder with decades of battlefield experience in Qimen Dunjia, residential Feng Shui, and large-scale public speaking.

Key Requirements:

· 20+ years of academic and practical experience in Qimen Dunjia (including life chart decoding, strategic forecasting, and energy analysis).

· 10+ years of hands-on residential Feng Shui experience (both traditional compass schools and form school).

· Authentic Taoist lineage holder — must be able to demonstrate direct transmission from a recognized Taoist master/order.

· 1,000+ public speeches, each to audiences of 100+ people (corporate seminars, cultural events, or spiritual gatherings).

· 1,000+ individual Qimen Dunjia life chart readings completed for paying clients.

Preferred Qualifications:

· Fluency in English and Chinese (spoken & written).

· Published works or video content on Qimen/Feng Shui.

· Experience advising C-suite executives or real estate developers.

What We Offer:

· Competitive retainer + revenue share on readings/events.

· Global travel opportunities for on-site consultations and speaking engagements.

· Administrative support for scheduling, travel, and client management.

To Apply:

Send your CV, a brief lineage statement, and a video introduction (3–5 min) explaining your most complex Qimen case to aidehua1976@gmail.com.

Only candidates meeting all five core criteria will be contacted.

ROLEOVERVIEW:

The Product Engineer /Senior Product Engineer adopts perspective with comprehensive technical support in lifecycle management for assigned product lines, from First Article development through to obsolescence. This role drives the expansion of hydraulic repair capabilities, spearheads failure investigations, and delivers expert engineering support to the production team. Key responsibilities include auditing technical publications, mentoring staff, and ensuring all engineering activities align with airworthiness and operational standards.

REPORTS TO:                          

This role shall report to the Engineering Manager (Subject to Organizational Needs).

Key Responsibilities

·       Lead end-to-end development of new aircraft hydraulic components capabilities and through project management in overseeing cost analysis, design, and the engineering of test fixtures and software through to first article inspection, technician training, and the preparation of comprehensive documentation for airworthiness approval.

·       Provide expert technical and engineering support to the workshop, resolving complex troubleshooting and functional testing issues to ensure the seamless repair and overhaul of assigned product lines.

·       Act as the technical liaison with customers, partners, and OEM technical support groups to ensure timely corrective actions on technical maintenance issues.

·       Initiate, review, and implement technical maintenance publications and maintenance of process sheets.

·       Perform failure investigations, warranty adjudication and write component investigation reports.

·      Develop, maintain and update the acceptance testing software and specialized tooling.

·      Ensure all calibrated inspection and test equipment remains fit for purpose and compliant with standards.

·      Perform internal audits and assist in airworthiness, customer and vendor/supplier audits.

·      Lead and participate in Continuous-Improvement, Quality and Safety activities.

·       Carry out any other duties and assignments that may be assigned to him/her from time to time.

Education, Qualifications & Experience

·      Bachelor’s Degree in Aeronautical, Mechanical, Electrical Engineering, or related field.

·      2–3years of relevant experience in the aerospace MRO industry, working in a similar technical capacity.

·      Candidates with an Engineering Diploma, a solid technical foundation with at least five years of relevant aerospace MRO experience will also be considered.

·      Familiarity with hydraulic systems and various methods of hydraulic component testing interfaces.

·      Proficiency in industry standard 2D CAD software such as AutoCAD or DraftSight Pro, along with a working knowledge of    Geometric Dimensioning and Tolerancing (GD&T) per ASME Y14.5.

·       Strong verbal, written, and project management skills.

·       Ability to work collaboratively in a team, take initiative, and perform effectively with minimal supervision.

·       Open only to Singapore Citizens and Singapore Permanent Residents.

Personal Traits:

The Product Engineer / Senior Product Engineer is a self-directed professional who thrives in ambiguous environments, capable of developing viable solutions with minimal supervision. Beyond technical expertise, they exercise a strong sense of accountability, recognizing that their decisions directly impact safety, airworthiness, and financial performance. Success in this role requires a proactive, collaborative approach which includes bridging gaps between internal departments like Operations, Quality, Finance and Supply Chain. The incumbent is a individual contributor/lead who takes immediate ownership of "grey-area" challenges, leveraging exhaustive analysis and resource management to deliver projects that drive organizational growth.

Specific Job Role/Scope:

• To hunt and maintain good relationships with key customers to ensure repeat business and further explore new opportunities.

Primary Responsibilities

• To hunt new local customers with potential opportunities.
• To farm more business from existing local customers.
• To maximize yield for shipment through consolidation, smart buying and creative selling.
• To meet monthly sales target and strive for sales incentive.
• To identify potential staff and groom for human capital pipeline, and conduct staff performance review on a yearly basis.

Secondary Responsibilities:

• To travel and represent our department for overseas business development (if required).
• To assist in monitoring the department's projects meet target set/ dateline.
• To participate in regular department meetings and reviews, including departmental performance, and forward business strategies and customer satisfaction.

Additional Tasks Assigned (if any)

• To maintain good relationship with all departments to ensure quality service and operational procedures.
• To look into work improvement.
• To undertake new projects/ assignments given by the Department Head or the Company.

Job Requirements:

• At least 2 years of experience in Sales - Business Development
• Possess at least Diploma/Degree Certificate in Logistic or any Certification/training in Sales related.
• Preferably with logistics and freight forwarding background experience
• Strong interpersonal skills and able to work independently and as a team player
• Possess good communication skills to ensure that customers and internal stakeholders
• Proficiency in MS Office (Word, Excel, PowerPoint)Primary Responsibilities:

Responsibilities/Duties:

• Assist Project Manager in site supervision.
• Responsible for planning, scheduling, forecasting, conducting and coordinating the technical and management aspects of projects.
• Managing and planning the construction project.
• Assist in project tendering, budget for the project within an estimated cost.
• Controlling the cost of the materials and labor.
• Coordination and checking of engineering deliverables.
• Attend site meeting, inspection and monitoring of project progress.
• Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.
• Monthly project status reports and change orders.
• To manage the daily operation of the project execution.
• Arm their juniors with relevant information on construction.
• Advising the workers on the construction process and addressing their concerns.
• Solving construction problems as soundly as possible.
• Acting as the quality control and assurance to ensure that the project objectives are met.
• Ensure that all the construction safety rules and regulations are being observed.
• Obtaining the construction materials and verifying them.
• Scheduling the construction work of the day.
• Laying down the preferred construction methods.
• Ensuring that the project starts on time and ends within the estimated duration.
• Ad hoc assignments.
  

Job Specifications/Requirements:

• Degree/Diploma in Mechanical/Electrical/Civil/Structural Engineering.
• Preferably working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good communication skills.
• Must have ability to write / understand engineering reports.
• Have excellent problem solving skills
• Good team player and customer-focused with excellent communication skills
• Able to work under pressure with high initiative.

Location: Singapore, Changi North Rise

Working Hours: 5-day work week (Monday toFriday)

Job Summary:

We are looking for a motivated Sales Executive to join our field sales team. This role is perfect for candidates who are energetic, enjoy meeting new people, and are eager to learn the sales profession.

Responsibilities:

• Approach potential customers and promote our products/services in person.
• Conduct face-to-face sales meetings and presentations.
• Prepare quotations, proposals, and handle tender/contract submissions.
• Respond to customer inquiries and resolve customer concerns professionally.
• Maintain records of sales activities and client interactions.
• Achieve monthly sales targets 
• Learn and develop sales skills through on-the-job training.

Requirements:

• Minimum O-Level / N-Level / Diploma (any field)
• Strong communication and interpersonal skills.
• Energetic, self-motivated, and target-driven.
• Willing to work in the field and travel within Singapore.

Salary & Benefits:

• Commission & incentives
• Lunch provided (Chinese cuisine)
• Medical benefits
• Leave benefits in accordance with MOM guidelines
• Transport claims reimbursed

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

• Lunch provided (Chinese Cuisine)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines
• Commission & incentives

Job Summary:

We are looking for a dedicated and customer-focused Customer Service & Sales Executive to join our team. You will be the point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Upsell and promote relevant products and services to existing and potential customers
• Manage tenders and contracts (new and existing)
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements:

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically