Advanced Hardware & Emerging Technology

Our client is an innovative technology company developing next-generation communication and sensing solutions. Due to business expansion and ongoing R&D initiatives, they are looking for a passionate and hands-on Senior Electronics Engineer to join their growing engineering team in Singapore.

This opportunity is ideal for engineers who enjoy solving complex technical challenges, working on advanced hardware platforms, and contributing to cutting-edge product development in a highly collaborative environment.

Key Responsibilities

• Design, develop and test electronic hardware systems and subsystems
• Perform analog and digital circuit design, verification and troubleshooting
• Develop and optimize sensor interface and signal conditioning circuits
• Design and validate PCB layouts, including high-speed and mixed-signal designs
• Collaborate with multidisciplinary engineering teams throughout the product development lifecycle
• Conduct hardware integration, debugging, validation and performance testing
• Prepare technical documentation, test reports and engineering specifications
• Support continuous product improvement and technology development initiatives

Requirements

• Degree or Master's in Electrical Engineering, Electronics Engineering or related discipline
• At least 3 years of relevant electronics design experience
• Strong knowledge of analog and digital circuit design
• Experience with PCB design, testing and troubleshooting
• Familiarity with communication protocols such as SPI, I2C, USB, UART or CAN
• Hands-on experience with laboratory instruments and hardware validation activities
• Strong analytical and problem-solving skills
• Ability to work independently and within multidisciplinary project teams

Preferred Experience

Candidates with experience in any of the following areas will have an advantage:

• High-speed electronics
• Signal processing
• FPGA development
• Sensor technologies
• Optical or photonic systems
• Embedded systems
• Precision instrumentation
• Semiconductor or advanced technology industries
• R&D or product development environments

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

• Permanent role
• Fast growing organisation in the tech security industry

About Our Client

We are partnering with a mid-sized player and fast growing organisation in the tech security industry, headquartered in US.

Job Description

• Able to design and code using Go to enhance the availability, scalability, latency, and efficiency of the systems
• To conduct and participate in code and design reviews to achieve and maintain high development standards
• Able to work with internal teams to explore and create new design/architectures for better scaling and performance of back-end services
• To engage in full-stack performance tuning and optimization

The Successful Applicant

• At least 5 years of working experience in back-end web development, mainly in Go language
• Strong experience in MySQL, MongoDB and other relational/NoSQL databases
• Strong experience in distributed systems design and architecture
• Has experience working on front-end languages is an advantage

What's on Offer

• Permanent role
• Fast growing organisation in the tech security industry
• Attractive benefits and overall remuneration package

If you are ready to take the next step in your career as a Senior Backend Engineer (Go), apply now to join a company that values innovation and excellence.

Contact

Cheryl Ang (Lic No: R2091316/ EA no: 18C9065)

Quote job ref

JN-012026-6913812

Phone number

+65 6416 9884

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

Job Description:

• Develops and optimizes BCD process technology and devices for power applications, involving TCAD simulations, device layout, characterization, and bench testing
• Develop and integrate new BCD device architectures and process modules for company BCD platforms.
• Conduct TCAD simulations to understand device behavior and calibrate simulation models to match experimental results.
• Design and lay out device test structures and new BCD device platforms.
• Analyze device performance and reliability through bench testing and data collection.
• Work with cross-functional teams, including the modeling team, to satisfy customer needs and develop advanced device models.

Job Requirement:

• Min Degree in Physics or Electrical Engineering.
• Min 3 year of expereince in TCAD (Technology Computer-Aided Design) tools for simulation and calibration.
• Experience with device layout, design rule checks, and test structure generation.
• Knowledge of BCD process development and device characterization techniques.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary:
Coherent is currently hiring a Senior Manufacturing Engineer to work at our manufacturing site located in Singapore. We are looking for a hands-on candidate for our industry-leading laser technology products. The Manufacturing Engineer will be responsible for developing, optimizing, and maintaining the manufacturing processes used in the production of laser systems and optical assemblies. This role ensures high-yield, cost-effective, and reliable production through continuous process improvement, equipment qualification, and close collaboration with design, quality, and supply chain teams. The engineer will be a key technical link between R&D and production, focusing on scalability, manufacturability, and operational excellence.

Primary Duties & Responsibilities

1. Process Development and Optimization

• Develop, document, and implement manufacturing processes for laser modules, optical assemblies, and related sub-systems.
• Define critical process parameters for optical alignment, bonding, soldering, and laser cavity assembly.
• Conduct DOE (Design of Experiments) and SPC (Statistical Process Control) to optimize yield and minimize process variability.
• Translate R&D prototypes into robust, repeatable production processes.

2. Production Support

• Provide hands-on technical support to production teams for troubleshooting yield issues, process deviations, and equipment downtime.
• Implement root cause analysis and corrective actions for production failures (using tools like DMAIC, FMEA, Ishikawa).
• Support daily manufacturing operations to meet production schedules and performance targets (throughput, yield, quality).

3. Equipment and Tooling Management

• Specify, qualify, and maintain production equipment such as optical benches, alignment stations, bonding systems, and test setups.
• Design and procure custom fixtures, jigs, and alignment tools to improve precision and throughput.
• Ensure calibration and preventive maintenance of manufacturing and metrology tools.

4. Quality and Continuous Improvement

• Work with Quality and Reliability teams to ensure process compliance to ISO 9001 / ISO 13485 standards.
• Develop and update process documentation: work instructions
• Drive Lean and Six Sigma initiatives for process improvement, waste reduction, and cost optimization.

5. Cross-Functional Collaboration

• Interface with Design Engineering for Design for Manufacturability (DFM) reviews and prototype builds.
• Collaborate with Supply Chain and Vendors to ensure component quality and manufacturability.
• Support NPI (New Product Introduction) transitions from R&D to production.

6. Data Analysis and Reporting

• Collect and analyze process data to identify trends and improvement opportunities.
• Implement real-time data collection and traceability systems (MES, SPC dashboards).
• Present yield, performance, and process capability metrics to management.

Education & Experience

• A bachelor’s or master’s degree in engineering or its equivalents with at least 3-5 years of relevant work experience in Photonics or a related manufacturing field
• Possess technical expertise pertaining to Manufacturing, Assembly & Test Processes for mechanical assemblies, PCBA and optical components.
• Strong problem-solving skills and excellent knowledge in Six Sigma DMAIC approach, Lean principles, DOE, SPC, FMEA, GR&R and other quality improvement tools. Certified Six Sigma Green or Black Belt will be an advantage.
• Excellent interpersonal skills with good verbal and written communication skills.
• Self-directed and able to work independently with little or no direct supervision.
   

Job description

Work directly with the technical director to develop electrical and electronic systems for inspection tools and other products

Design, build and test electrical, electronics, sensors and other systems for performance

Analyse designs and prototypes, to account for tolerance, precision, to meet specification requirements.

Work with other team members to integrate electronic designs onto practical systems with optical and mechanical systems.

Requirements

Master’s/PhD in electronic engineering or related disciplines with relevant experience in programming, EDA, FPGA, etc.

Ability to use commercial softwares to design and optimise electronic systems, ensuring that designs work according to specifications

Strong fundamental knowledge in electronics and relevant technologies such as optical sensors. Knowledge in other relevant disciplines such as physics, chemistry, material science etc. is a plus.

Capable and willing to design, build and test complex electronic setups from proof of concept to implementation on products.

Must have experience in setting up, troubleshooting and optimising electronic systems.

Must be an exceptional team player, willing to go the extra mile for high performing teams.

Must have adaptability to solve difficult problems with like minded team members.

At least 2 years of relevant working experience

Job Description:

• Provide support to Location Managers and Country HR teams in implementing HR strategies
• Collaborate with Country HR teams to ensure alignment with global HR policies and local labor regulations
• Support manpower planning reviews and preparation of HR reports
• Manage end-to-end recruitment activities, including job postings, candidate screening, interviews, and background checks
• Assist in regional employer branding initiatives
• Support employee engagement surveys and focus group discussions
• Contribute to change management and organizational development initiatives
• Act as the first point of contact for employee HR queries and provide basic counselling support
• Support annual performance appraisal processes, including salary reviews, promotion exercises, and job levelling activities
• Coordinate learning and development programs, training sessions, and other development initiatives

Requirements:

• Diploma in Human Resources or any related fields.

• Minimum 2 years of experience as Human Resources role.

• Excellent communication and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job description

Work directly with the technical director to develop efficient algorithms for machines

Design, build and test computing systems for speed and performance

Derive computation methods with portable code for integration on complex systems, taking into consideration hardware used

Work with other team members to integrate computing systems onto practical systems with optical and mechanical systems.

Requirements

Degree/Master’s/PhD in computer science or related disciplines with relevant experience in programming, EDA, FPGA, etc.

Ability to code in C. Hardware optimisation for computations is a plus.

Ability to understand equations and solution methods to implement on complex systems

Understand how to apply AI and machine learning algorithms to practical problems

Must be an exceptional team player, willing to go the extra mile for high performing teams.

Must have adaptability to solve difficult problems with like minded team members.

Fresh graduates welcome.

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:-
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post-production support.

Test Strategy & Development

• Develop cost-effective and high-efficiency test solutions for GaN and Silicon device families.
• Create, debug, and release test programs on discrete testers and mixed signal ATE platforms. Lead the transition of legacy platforms to new technology nodes.

Hardware Design & Requirements

• Lead the design reviews and acceptance of high-performance test interface hardware provided by external vendors.
• Design test hardware including load boards, probe heads, and sockets.
• Define test hardware requirements based on device specifications and characterization data

Execution & Sustaining

• Support New Product Introduction (NPI) through validation, release, and yield ramp activities.
• Provide sustaining support for production products and test platforms.
• Lead platform conversions and drive efficiency improvements across multiple ATE systems.

Technical Expertise

• Apply knowledge of wide bandgap semiconductors, power devices, and analog measurement techniques.
• Perform high-voltage and high-current testing safely and efficiently.
• Use lab tools such as oscilloscopes, DMMs, spectrum analyzers, and ATE debugging utilities.

Cross-functional Collaboration

• Partner with design, product, reliability, test, and operations teams to ensure smooth project execution.
• Organize technical data and present findings for engineering and management teams

We are seeking an experienced Infrastructure Administrator to manage and maintain on-premises Azure Stack Hub, enterprise monitoring tools, and supporting infrastructure. The role involves system administration, patch management, and ensuring high availability and performance across hybrid cloud environments.

Job Description

• Administering, maintaining, and supporting Azure Stack Hub infrastructure in a production environment.
• Planning and executing Azure Stack Hub, Dell EMC, and infrastructure patching, upgrades, and lifecycle management activities.
• Managing and supporting Microsoft Hyper-V virtualization platforms, including cluster administration, performance optimization, and troubleshooting.
• Administering and optimizing Splunk platforms, including log management, monitoring, analytics, alerting, and AI/ML-enabled capabilities.
• Managing Active Directory services, including user and group administration, Group Policy (GPO) management, authentication, and access controls.
• Administering enterprise monitoring platforms such as System Center Operations Manager (SCOM) and Solar Winds to ensure proactive monitoring and incident management.
• Performing system health checks, root cause analysis, troubleshooting, and performance tuning across infrastructure components.
• Managing backup,recovery, and disaster recovery processes to ensure business continuity and operational resilience.
• Developing and maintaining technical documentation, operational procedures, knowledge base articles, and support run books.

Requirements:

• Proven experience in administering and supporting Azure Stack Hub environments, including patching and updates.
• Hands-on experience with Dell EMC infrastructure administration and life-cycle management.
• Strong knowledge of Microsoft Hyper-V virtualization technologies.
• Experience administering Splunk, including dashboard creation, log on boarding,alerting, reporting, and analytics.
• Familiarity with Splunk AI/ML capabilities is an advantage.
• Solid experience with Active Directory, Group Policy, and identity management.
• Experience with enterprise monitoring tools such as SCOM and Solar Winds.
• Strong knowledge of Windows Server and Red Hat Enterprise Linux (RHEL) environments.
• Experience in enterprise infrastructure operations, incident management, and troubleshooting complex technical issues.
• Understanding of backup technologies, disaster recovery planning, and business continuity practices.

(EA Reg No:20C0312)

Please email a copy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Client introduction

Our client is a long-established professional services and business solutions group in Singapore. With more than 30 years in the market, they serve a broad client base across accounting, tax, advisory, payroll, corporate services and technology consulting. The firm holds recognised security and data accreditations (including ISO 27001 and a national Cyber Trust mark), so infrastructure standards and security posture sit at the centre of how they operate. They are now investing in IT capability and are looking for a hands-on engineer to lead build and implementation work rather than keep-the-lights-on support.

Job responsibilities

• Lead the design, build and implementation of Windows-based infrastructure from the ground up, including full tear-down and rebuild of existing environments where required.
• Stand up and configure Windows Server environments, Active Directory, Group Policy, DNS/DHCP and related core services as part of new builds and migrations.
• Plan and execute server and infrastructure migrations, consolidations and refreshes, including cutover planning and rollback.
• Build and configure virtualisation and storage layers (for example VMware or Hyper-V) as part of greenfield and rebuild projects.
• Implement and harden systems to meet the firm's security and compliance standards, including patching strategy, access controls and baseline configurations.
• Automate build, configuration and deployment tasks using scripting (for example PowerShell) to make environments repeatable and consistent.
• Produce build documentation, runbooks and as-built records, and hand over stabilised environments to support teams.
• Work with internal stakeholders and vendors to scope requirements and deliver implementation projects on time.

Job requirements

• Around 6 or more years of hands-on systems engineering experience, with a clear track record of implementation and build work (not primarily maintenance or service-desk).
• Strong Windows Server engineering depth: Active Directory, Group Policy, DNS, DHCP, certificate services and related infrastructure.
• Backgrounds in systems integration, IT consulting or managed services are well-suited to this role, given the breadth of hands-on implementation exposure these environments provide.
• Demonstrable experience building environments from scratch and / or rebuilding existing ones, with examples you can talk through in detail.
• Solid virtualisation experience (VMware and / or Hyper-V) and a working understanding of storage and networking fundamentals.
• Scripting and automation capability, ideally PowerShell, for repeatable deployments.
• Comfortable owning the engineering side of a project end to end, from design through to cutover and documentation.
• Exposure to Microsoft 365 / Azure and to security hardening or compliance-driven environments is an advantage.

Why you should join them

• A genuine build mandate. This is an implementation-led role where the work is designing and standing up infrastructure, not maintaining a static estate.
• Real project ownership, with the autonomy to make engineering decisions rather than follow a runbook written by someone else.
• A stable, well-established firm with strong security and compliance accreditations, so good engineering practice is valued rather than cut.
• Broad technology exposure across a multi-service business, with room to grow into infrastructure leadership.

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

As a Senior Mechanical Engineer, you will lead the design and standardization of mechanical systems for next-generation data centers. You will own the development of Reference Designs for hyperscale and retail product tracks, ensuring scalability, cost efficiency, and compliance with global standards.

This role is pivotal in shaping advanced mechanical infrastructure solutions that enable hyperscale growth, high-density and liquid-cooled deployments, and future-ready data center designs—while ensuring uncompromising reliability, efficiency, and sustainability, and leading continuous improvement initiatives in partnership with Operations and Construction teams.

Key responsibilities

· Develop and maintain mechanical HVAC Reference Designs for hyperscale and retail data center product offerings, including liquid cooling and air-based systems.

· Design resilient, scalable HVAC mechanical systems such as chilled water loops, CDUs, piping, and heat rejection systems for high-density environments.

· Define and analyze piping and pipe supports to meet industry standards and regulatory requirements.

· Ensure compliance with regional mechanical codes and internal standards.

· Collaborate with Design Delivery & Construction teams to localize designs and ensure constructability.

· Partner with Operations to identify improvement opportunities and implement design enhancements for reliability and maintainability.

· Conduct root cause analysis and implement corrective actions for mechanical system issues.

· Drive innovation and R&D for emerging technologies (e.g., liquid cooling integration, modular mechanical systems).

· Work with global suppliers and manufacturers to specify appropriate cooling equipment and assemblies.

· Produce clear technical documentation: design specifications, schematics, and white papers.

· Lead technical forums and provide subject matter expertise across regions

· Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization

The successful candidate:

· Bachelor’s degree in Mechanical Engineering or related discipline

· 10+ years of experience in heavy industrial environments including 5+ years in mission-critical facilities

· Preferred Professional Engineer (PE) or Chartered Engineer certification.

· Experience designing piping and plumbing systems for cooling in data centers.

· Prior experience executing product designs from concept to production, including specification, prototyping, validation, and testing.

· Knowledge of air- and water-cooled systems for high-heat density applications.

· Familiarity with medium-temperature chilled water systems, CDUs, and liquid cooling integration.

· Understanding of industry standards (ASME B31.1 & B31.3) and mechanical codes.

· Ability to research and implement new designs and technologies from concept through deployment.

· Experience managing supplier relationships and conducting factory acceptance tests.

· Preferred proficiency with modelling software tools (e.g., AutoCAD, Revit, BIM)

You will be part of the engineering team responsible for engineering design, regulatory submissions, and project management activities. The role includes leading and supervising Engineers and Engineering Assistants to ensure projects are delivered efficiently, safely, and in compliance with regulatory requirements.

Key Responsibilities

• Prepare, review and coordinate civil and structural designs, calculations, drawings, specifications and technical reports in compliance with applicable codes, standards, and safety regulations.
• Manage regulatory submissions, approvals and technical queries with relevant Singapore authorities.
• Coordinate multi-disciplinary design and project interfaces with clients, EPC contractors, architects, M&E consultants and regulatory officers.
• Planned manage assigned work to ensure delivery within project quality, schedule and budget requirements.
• Support site execution, resolve technical issues and provide practical, safe and cost-effective engineering solutions.
• Supervise, mentor and manage Engineers and Engineering Assistants and review their technical deliverables.

Requirements

• Minimum bachelor's degree in civil engineering recognized by the Professional Engineers Board Singapore, or an equivalent recognized qualification.
• Minimum4 years of relevant consulting, design and project-delivery experience. Fresh graduates and entry-level candidates are also welcome to apply for engineer positions.
• Eligible and motivated to progress towards Singapore Professional Engineer registration; existing PE registration is an advantage.
• Good knowledge of Singapore standard and codes, regulatory requirements and statutory submission processes.
• Experience in industrial plants, petrochemical, pharmaceutical, power, port, marine, reclamation or EPC projects is advantageous.
• Strong technical, communication, coordination and leadership skills.
• Self-motivated, proactive, and able to work independently as well as in a team, with the ability to handle ad-hoc engineering challenges in a fast-paced environment.
• Proficiency in AutoCAD, BIM, and civil engineering software applications.

What We Offer

• Career progression and support towards professional registration.
• Opportunities to lead specialized mega infrastructure projects.  
• Leadership role to lead, supervise, and mentor a team of Engineers and Engineering Assistants.
• A collaborative professional environment with competitive remuneration based on experience and qualifications.
• Interested candidates are invited to submit their resume, availability and expected salary.

About our group:

Media new product launch is to provide technical solutions to new product qualification, product yield, quality and reliability through developing new process and metrology. The team also needs to work closely with media R&D group and drive design center to continue optimize media process in order to meet product electrical recording performance as well as mechanical, tribology, manufacturability. Internally, the team need to work with different functional groups to deliver new mag design in very dynamic and challenging environment. 

About the role - you will:

Reporting to the Engineering Director, the incumbent will:

• Develop on HAMR sputter process to improve media ADC and mechanical performance to meet new product timeline.
• Design of experiment to understand the process window/margin.
• Good understanding of recording physics.
• Work with cross functional team on new alloys/process related defect issues.
• Transfer new product process into mass production and continue improve process to meet customer requirement.
• Technical lead of sputter projects.

About you:

Key characteristics defining outstanding candidates:

• Good understanding on magnetic recording materials, process and thin film technology.
• Teamwork and self-motivated.
• Fast learning capability.
• Strong communication and technical leadership skills.
• Ability to drive technical innovation into rapid product solutions.
• Flexibility and excellent time and task management capabilities.

Your experience includes:

• Master or Ph.D degree in Material science, magnetic recording physics or related engineering disciplines.
• Knowledge and skills in any of these areas – Material science, HAMR knowledge, thin film sputter process.
• R&D in magnetic recording media process, including process DOE, magnetic characterization tools, and data analysis techniques are all skills that will be beneficial in this role.
• Proficient in English speaking and writing.

Desktop Support:

• Install, upgrade, support and troubleshoot Windows 10, 11, and Microsoft Office 365, Power App and any other authorised desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

• Customize desktop hardware to meet user specifications and site standards

• Performs work in compliance within specified warranty requirements

• Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

• When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member

• Develop trends by monitoring and analysing incoming calls, problems and support requests

Operational:

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator

• Provide user data and application recovery

• Use tools and methodologies to load, copy and customize operating system configurations for deployment

• Responsible for tracking hardware and software inventory

• Familiarize end users on basic software, hardware and peripheral device operation

• Works with vendor support contacts to resolve technical issues within the desktop environment

• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible

• Works with other IT team members regarding new branch builds and upgrades

• Dealing with queries by following departmental procedures for fault resolution

• Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines

• Arranges for and/or prepares equipment for shipping/receiving

• Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures

• Develop technical knowledge of each system within company profile and specialised knowledge of certain nominated areas

• Maintain adequate knowledge of operating systems and application software used to provide a high level of support

• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

Media Services AV:

• Guarantee the support, management, integrity and quality of the Video and Audio Conferencing infrastructure

• Responsible for proactive monitoring and control of the Video Conference environment, and Incident Management of any issues

• Asset Management of Media Services equipment

• Direct Escalation of issues related to CISCO and Tandberg Infrastructure in the Media Services Estate to CISCO online portal

• Provide in-room white glove services to VIP clients and on standby support to VVIP clients

• Support clients via Remote Video Concierge Support

Experience/Knowledge & Skills:

• Working technical knowledge of current protocols, operating systems and standards

• Ability to operate tools, components and peripheral accessories

• Microsoft Desktop Support Technician an advantage

• Software and Hardware Troubleshooting

• Windows 7/10/11

• Microsoft Office 2016 / M365 support

• VERITAS Enterprise Backup Software

• Working knowledge of SMS, AD, Exchange Server and remote control tools

• Knowledge of all software applications used within the organisation

• Good understanding of various asset classes (Equities, FX, and Fixed Income)

• Understanding of market data systems such as Bloomberg or Refinitiv, AFE

• Able to navigate in Unix and Windows proficiently, experience in reading logs generated by systems processes and in performing level 1 and level 2 troubleshooting

• Knowledge in Unix shell or PowerShell scripting

• Knowledge of FIX and TCP/IP are advantageous but not required. Experience in TIBCO or any middleware is preferred

• Experience of mobile app support iOS or Android

• Experience on ITSM ticketing system i.e. ServiceNOW, Jira, Freshservice

• Capture and input of daily activity

• Follow up of operational issues on DPS

• Monitoring and resolving trade exceptions from the various system flows

• Life cycle event management, system reconciliations, EOD risk

• Experience in supporting Financial Institutions

Requirements:

• Strong customer service and support skills

• Able to deal with executives and can understand their requirements

• Attention to detail

• Strong English communication skills