Total 5,699 it manager job vacancies in The Philippines

Job Responsibilities:

· Support users through direct end user support or through projects that deliver changes to the end user environment

· Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

· Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

· Assist with patching and upgrading end user devices

· Address quality and schedule conflict.

Job Requirements:

· At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

· Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

· Knowledge of Desktop Services security and access standards and practices

· Basic understating of networking and server technologies

· Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

· Good communication skills and strong analytical skills.

Interested candidates please send your CV to malar.kannan@eiresystems.com

Job Description

IT Infrastructure & Support (Approximately 70%)

• Serve as the first point of contact for IT-related issues, providing support for hardware, software, Microsoft 365, VPN, and end-user devices.
• Maintain office IT infrastructure, including Wi-Fi, network connectivity, routers, switches, and basic security controls.
• Manage IT assets, software licenses, and equipment inventory, including procurement, deployment, maintenance, and replacement.
• Coordinate with external vendors and service providers to ensure timely technical support and equipment maintenance.
• Support the deployment and maintenance of corporate systems and platforms in alignment with headquarters' IT standards and requirements.
  

Office Administration & Operations (Approximately 30%)

• Support the day-to-day operations of the office, including office supplies, pantry management, and workplace maintenance.
• Coordinate with building management, facilities providers, and external vendors to ensure a safe and efficient working environment.
• Manage incoming mail, courier services, andvisitor arrangements, including support for headquarters visitors and business guests.
• Provide administrative and operational support to management and business teams as required.

Requirements

Education & Experience

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• 1–3 years of experience in IT support, infrastructure support, office administration, or a related role.
• Fresh graduates with relevant internship experience and a strong willingness to learn are encouraged to apply.
  

Technical Skills

• Familiarity with Windows operating systems, Microsoft 365, VPN, and office collaboration tools.
• Basic understanding of networking concepts, including LAN/WAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Experience with IT asset management and end-user support is preferred.
  

Core Competencies

• Strong sense of ownership, accountability, and problem-solving ability.
• Adaptable and comfortable working in a growing and evolving business environment.
• Positive, hands-on attitude with a willingness to support both IT and administrative functions.
• Strong communication and interpersonal skills
  

Language Requirements

• Proficiency in both English and Mandarin to support communication with headquarters in China and local stakeholders.
  

What We Offer

• Opportunity to be part of a growing international organization.
• Exposure to regional stakeholders and cross-functional projects.
• A collaborative and entrepreneurial working environment.
• Competitive compensation and comprehensive employee benefits.

IT Security Engineer (Governance, Incident Response& Vulnerability Management)

Mon to Fri Office hours/ Outram Work Location
Cat2B security clearance for this 1 year project renewable

Salary Package:
• Up to S$5,000 Basic
• 1 Month Performance Bonus
• S$50 Monthly Mobile Phone Claim
• Additional S$100 Staff Amenities Claim given for Night Deployment or Weekend Patching Activities

Join a growing cybersecurity team responsible for protecting critical enterprise IT systems, applications, and infrastructure. We are seeking a hands-on IT Security Officer who enjoys security operations, incident response, vulnerability management, and compliance activities. You will be under Agency payroll for this 1 Yr project renewable assignment.

Key Responsibilities

Security Governance
• Develop, review and maintain information security policies, standards and procedures
• Support security risk assessments and risk register management
• Ensure compliance with security frameworks and regulatory requirements

Threat Detection & Incident Response
• Monitor and investigate security incidents using SIEM and EDR platforms
• Perform incident triage, root cause analysis and risk assessment
• Coordinate incident escalation and remediation activities
• Maintain incident response plans and playbooks

Vulnerability Management
• Perform vulnerability assessments and coordinate remediation activities
• Work closely with infrastructure, application and system owners to address security findings
• Prioritize vulnerabilities based on risk and business impact
• Track remediation progress and reporting

Compliance & Auditing
• Support internal and external security audits
• Prepare security documentation and evidence collection
• Assist in compliance reporting and governance reviews

Good to Have Exposure
• Cloud Security (AWS, Azure, GCP)
• IAM, SSO, MFA and PAM solutions
• Data Loss Prevention (DLP)
• Security Awareness Training
• Third-Party Risk Management
• Application Security and Secure SDLC
• OT / ICS / SCADA Security

Requirements
• Minimum 3 years of IT Security or Cybersecurity experience
• Hands-on experience in Security Operations, Incident Response or Vulnerability Management
• Experience using SIEM, EDR and Vulnerability Scanning tools
• Familiarity with security frameworks such as ISO27001, NIST or CIS Controls
• Strong stakeholder management and communication skills
• Ability to work independently and coordinate with multiple technical teams

Preferred Certifications
• Security+
• CEH
• GSEC
• CySA+
• SSCP
• CISSP (Advantageous)
• ISO27001 Lead Implementer/Auditor (Advantageous)

If you enjoy investigating security incidents, managing vulnerabilities and strengthening enterprise security posture, we would like to hear from you.

EA LicenseNo: 09C4235 I EA Reg: R1103307 (Hong Mei Lin)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
• Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for users’ desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other related IT equipment.
• Troubleshoot computer network issues in a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
• Set up and administer corporate email systems, including Exchange Server, Outlook, and Mobile ActiveSync.
• Perform system administration for various servers.
• Maintain hardware and software inventory records.
• Review, recommend, and implement IT initiatives to improve IT operations.
• Supervise contract workers and conduct outdoor site surveys across areas such as telecommunications, machinery, networking, IoT, and other IT equipment.
• Perform any other tasks assigned by the immediate supervisor.

APPLY NOW!!!

• Diploma/Degree in IT or a related field.
• At least 3 years of hands-on experience in end-user support for hardware and software
• Possess fieldwork experience in outdoor IT projects.
• Able to liaise and follow up effectively with vendors and users, both onsite and offsite.
• Able to suggest new ideas and contribute to improving IT operations and project work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84526 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We’re Hiring: IT Audit Executive (Contract)

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Insurance Product Configuration, Business Analysis, System Development, and Agile Delivery. The role involves configuring life insurance products, gathering business requirements, conducting impact analysis, and collaborating with Product, Actuarial, Pricing, and IT teams to deliver business solutions and support product rollouts across multiple markets.

Mandatory Skill-set

• 5+ years of experience in Business Analysis, System Analysis, or Full Systems Development;

• Strong experience in Insurance Product Configuration and Product Rollout for Life Insurance products;

• Hands-on experience with Participating (Par), Non-Participating (Non-Par), and ILAS insurance products;

• Experience gathering business requirements, conducting impact analysis, and preparing functional specifications;

• Good knowledge of JavaScript, Node.js, MongoDB, and web/application architectures;

• Experience with API mapping, API specifications, and cross-system integration flows;

• Strong understanding of Agile development methodologies;

• Excellent communication, stakeholder management, problem-solving, and documentation skills;

• Ability to define As-Is and To-Be business process flows;

• Proven ability to influence stakeholders and collaborate across business and technology teams;

• Strong time management, prioritization, and organizational skills;

Desired Skill-set

• Good to have experience with insurance platforms such as Cube, Direct-to-Consumer (DTC), or similar product configuration systems;

• Good to have knowledge of DevOps, Cloud Computing, Microservices, and Mobile Technologies;

• Desired experience working with Product, Actuarial, Pricing, Marketing, and Digital Transformation teams;

• Good to have exposure to insurance product configuration upgrades and multi-market product rollouts;

• Desired understanding of systems engineering concepts, process modeling, and quality management techniques;

• Good to have knowledge of emerging digital technologies and modern solution architectures;

• Desired strong communication, analytical, and relationship management skills;

Responsibilities

• Collaborate with Product, Actuarial, Pricing, and Business teams to understand product specifications, calculations, sales illustrations, and rate tables;

• Gather, analyze, and document business and system requirements for insurance product implementation projects;

• Conduct impact analysis and translate business requirements into functional and technical specifications;

• Configure insurance products on existing business platforms for various distribution channels including Agency, Broker, Customer, and Bancassurance;

• Manage insurance product onboarding and rollout activities across multiple markets;

• Develop delivery plans and coordinate project execution with internal and external stakeholders;

• Create conceptual designs, prototypes, mock-ups, and process flow documentation;

• Define and maintain As-Is and To-Be business and system workflows;

• Support API integration design, mapping, specification, and cross-system sequence flows;

• Collaborate with IT Infrastructure, Security, Solution Delivery, and Business teams to ensure successful project delivery;

• Support system enhancements, upgrades, testing, deployment activities, and ongoing production support;

• Ensure projects are delivered within agreed timelines, budgets, and quality standards;

• Apply best practices in business analysis, communication, problem-solving, and solution delivery throughout the project lifecycle;

• Support user adoption, training, and change management initiatives for newly implemented systems and applications.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (Privacy Policy | SCIENTE

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Overview

We are seeking a proactive IT Systems Engineer to support and maintain enterprise infrastructure across both cloud and on-premiseenvironments. This role will be responsible for ensuring the stability, security, and performance of critical IT systems while supporting daily operations and infrastructure projects.

The ideal candidate should possess hands-on experience in Microsoft technologies, server administration, and cloud platforms, with strong troubleshooting and problem-solving capabilities.

Key Responsibilities

Infrastructure & System Administration

• Manage and maintain enterprise IT infrastructure across cloud and on-premise environments.
• Administer Microsoft 365, Azure, Windows Server, and messaging platforms.
• Perform server installation, configuration, patch management, and system upgrades.
• Monitor system health, performance, and availability to ensure business continuity.

Operational Support

• Provide technical support for internal IT systems and infrastructure-related issues.
• Troubleshoot and resolve server, application, and system performance issues.
• Support daily IT operations and respond to incidents in a timely manner.
• Work closely with users and stakeholders to address technical requirements.

Security & Compliance

• Maintain system security controls and ensure compliance with established IT policies and standards.
• Support security reviews, audits, and infrastructure hardening initiatives.
• Ensure system configurations align with operational and compliance requirements.

Documentation & Projects

• Maintain accurate technical documentation, system configurations, and operational procedures.
• Participate in infrastructure enhancement and technology implementation projects.
• Support continuous improvement initiatives across the IT environment.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience supporting Microsoft 365, Azure, Windows Server, and Exchange environments.
• Strong knowledge of server administration, system monitoring, and infrastructure support.
• Ability to diagnose and resolve technical issues across enterprise IT systems.
• Familiarity with IT security practices and compliance requirements.
• Strong communication and interpersonal skills.
• Ability to work independently and collaborate effectively within a team environment.
• Comfortable working in a fast-paced operational environment.

Preferred Skills

• Experience with Microsoft Exchange administration.
• Exposure to cloud infrastructure and hybrid environments.
• Knowledge of system backup, patch management, and disaster recovery processes.
• Familiarity with IT infrastructure projects and system migrations.
• Understanding of ISO 27001 or related IT governance and security standards.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

·      We are seeking a proactive and customer-focused IT Helpdesk Support Professional to provide technical assistance and support to end users experiencing software and application-related issues. 

·      The ideal candidate will possess strong troubleshooting abilities, effectively manage support tickets, and ensure timely resolution of incidents while adhering to defined SLAs and KPIs. 

Key Responsibilities 

·      Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems. 

·      Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. 

·      Communicate updates and resolutions clearly to users throughout the ticket lifecycle. Monitor and meet established service levels, KPIs, and response timelines. 

·      Document incidents, solutions, and workarounds accurately within the ticketing system. 

·      Support incident, service request, and problem management processes. 

·      Collaborate with internal teams to identify recurring issues and drive continuous improvement. 

·      Maintain a high level of customer satisfaction through professional and effective support. 

Required Skills 

·      Experience handling ticket management and escalations in a service desk environment. 

·      Strong troubleshooting and problem-solving skills for application-related issues. Hands-on experience with ServiceNow or similar ticketing tools. 

·      Familiarity with ITIL processes, including incident, problem, and service request management. Experience working in SLA/KPI-driven support environments. 

·      Strong customer service, communication, and end-user engagement skills. 

·      Ability to manage multiple priorities in a fast-paced support environment. 

·      Preferred Experience 2–4 years of experience in IT Helpdesk, Service Desk, or Application Support roles. 

·      Experience supporting enterprise users and business applications. 

·      ITIL Foundation certification will be an added advantage.

Brief Summary:
We are seeking an IT Systems Engineer to oversee both cloud and on-premise systems, ensuring seamless operations and robust security compliance. Join us in maintaining and enhancing our internal IT infrastructure.

Responsibilities:

• Manage and monitor internal IT systems, encompassing cloud environments (Microsoft 365/Azure) and on-premises servers.
• Perform hands-on server administration, including installation, configuration, patching, and performance monitoring.
• Act as the administrator for Microsoft 365 and on-premise Exchange systems.
• Support daily IT operations while ensuring system availability, security, and compliance with ISO 27001 standards.
• Maintain accurate, up-to-date documentation of systems, configurations, and procedures.
• Participate in IT projects as assigned.
• Undertake any additional tasks as directed by the supervisor.

Requirements:

• Diploma in Computer Science or a related field.
• Proven experience in managing and supporting Microsoft 365 systems and Microsoft Windows Server.
• Strong ability to diagnose, troubleshoot, and resolve server and internal IT system issues.
• Capable of collaborating with users at various levels.
• Good working attitude and disposition, with the ability to think creatively and work under pressure.
• Competent in working both independently and effectively within teams.
• Office-based work environment.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.

You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will contribute to the development and maintenance of support documentation and assist in the implementation of IT projects.

Job Responsibilities:

• Provide technical support to employees for hardware, software, and application-related issues.
• Troubleshoot Windows OS,Microsoft Outlook, Office 365 applications, and general IT problems.
• Install, configure, and maintain organization-approved software and applications on desktops, laptops, and mobile devices.
• Assist users with device setup, configuration, and data migration when replacing or upgrading computers.
• Ensure endpoint security solutions (e.g., encryption, antivirus) are active and compliant.
• Manage Windows Active Directory for user accounts (e.g., account creation, password resets, access management).
• Set up and configure Office 365 email accounts for new employees.
• Support and troubleshoot smartphones,tablets (Android & iOS) for corporate email and application access.
• Perform basic hardware troubleshooting for desktops, laptops, and peripherals (printers, scanners, monitors).
• Coordinate with vendors for hardware repairs, warranty claims, and replacements.
• Assist in setting up meeting room IT equipment, video conferencing tools, and collaboration platforms.
• Maintain documentation for common IT issues, troubleshooting steps, and user guides.
• Educate employees on best practices for IT security, email usage, and software tools.
• Assist in preparing training materials or conducting brief IT training sessions when needed.
• Work closely with the service deskteam for ticket resolution and escalation.
• Maintain accurate records of IT support activities, issue resolutions, and asset inventory.
• Ensure timely submission of support reports, work logs, and attendance records.
• Attend weekly team meetings for updates and knowledge sharing.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)
Working Location: Jurong Island/West
Salary: Up to SGD 5,800

The IT Executive will serve as a trusted IT liaison supporting infrastructure initiatives, coordinating IT projects, and ensuring alignment with corporate IT policies, security standards, and operational requirements. This role acts as the bridge between business users and IT teams to drive effective communication, project execution, and service delivery.

Responsibitlities:

• Partner closely with stakeholders to understand and support their operational and strategic IT infrastructure needs.
• Coordinate and manage infrastructure-related projects, ensuring timely delivery and compliance with corporate IT standards and policies.
• Act as the key liaison between business stakeholders, IT infrastructure teams, vendors, and service providers.
• Facilitate regular engagement sessions with stakeholders to communicate IT initiatives, security updates, policy changes, and gather feedback.
• Coordinate infrastructure setup and implementation activities including Virtual Machines, storage systems, network connectivity, and enterprise platforms.
• Monitor and follow up on IT service desk tickets, escalations, and infrastructure-related incidents to ensure timely resolution.
• Support IT budget tracking, procurement coordination, and resource planning for infrastructure initiatives.
• Ensure compliance with IT governance frameworks, policies, and standards such as IT Policies, and End-User Acceptable Use Policies.
• Assist in reviewing and improving operational processes related to infrastructure support, project coordination, and stakeholder engagement.
• Coordinate Proof-of-Concept (POC) activities with vendors and internal teams to evaluate emerging technologies and support digitalisation initiatives.
• Work closely with cross-functional IT teams to align infrastructure solutions with organisational and operational requirements.
• Drive cybersecurity awareness and promote adoption of new IT initiatives across stakeholders.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related disciplines.
• Experience in IT infrastructure coordination, project coordination, IT operations, or stakeholder management.
• Basic understanding of IT infrastructure concepts such as networking, virtual machines, data storage, and data centre operations.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

Location: Tuas, Singapore

Responsibilities:

• Responsible for participating in infrastructure design, systems analysis, network security, data center operations, and network and voice communication, in conjunction with the actual scenarios of the Singapore site.
• Provide 3rd level support for incidents and problems in infrastructure area.
• Act as infrastructure solution owner in the plan, design, and delivery of IT projects/solutions.
• Act as infrastructure expert to work with Corp. IT in technical discussion.
• Initialize and lead IT infrastructure optimization projects.
• Initialize and own all infrastructure architecture documents and keep them updated.
• Act as a liaison between IT and other departments to ensure that technology solutions deliver high value to the organization’sprojects and initiatives.
• Understand local information security standards, requirements, and best practices in Singapore.
• Understand local laws and regulations in Singapore to ensure the security of data transfer across borders.
• Understand the application system lifecycle, development, implementation methods, and best practices for local operational support systems.
• Familiar with GMP (Good Manufacturing Practice) and GAMP 5.
• Familiar with GMP application systems and laboratory system support (WMS/MES/DCS, etc.).
• Manage and supervise vender performance.

Requirements:

• Bachelor’s degree in computer science, information systems, business administration or related field, or equivalent work experience.
• Minimum 5 years’ experience on infrastructure technical position to be responsible for infrastructure architecture design, daily operation troubleshooting, infrastructure project implementation.
• Minimum 3 years’ experience in application system development/implementation, familiar with local application system solutions in Singapore
• Technical background/understanding in areas of WAN, LAN, Firewall, Microsoft Platform, Physical & Virtual server (VMware maintenance) etc.
• Ability to work across diverse organizations and lead complex internal and external project teams.
• Knowledge of IT Operations at a Manufacturing site. Experience in pharmaceutical manufacturing support is a plus.
• Able to communicate fluently in English and Mandarin to liaise with internal and external stakeholders from China and other countries.

We are looking for a hands-on and experienced IT Infrastructure & Security professional to manage network, system, and cybersecurity operations within a 24x7 manufacturing environment.

Key Responsibilities

• Manage IT infrastructure, network security, and system availability

• Lead infrastructure and cybersecurity improvement projects

• Ensure high availability, performance, backup, and disaster recovery readiness

• Support network, server, virtualization, and security operations

• Lead and supervise Infra/Security/OA support team

• Maintain IT compliance, governance, and security standards

• Coordinate with HQ IT teams and external vendors

Requirements

• Degree in Computer Science, IT, Engineering, or related field

• Minimum 5 years of experience in IT Infrastructure & Security

• Strong hands-on experience in:

• Windows/Linux servers

• AD, SCCM, virtualization

• WAN/LAN/VPN, routing & switching

• Backup, security, SIEM, EDR/MDR

• Experience in manufacturing environment preferred

• Good troubleshooting, communication, and leadership skills

• Certifications such as CCNP, CISSP, RHCSA, ISO27001 are a plus

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

The Senior Network Engineer/Lead is responsible for designing and implementing solutions that compliment a dynamic, always growing and evolving global network for one of the leading organizations in financial services. You will bring a unique perspective to a team that adapts and maintains a secure and reliable network hosted across both cloud and office/site network infrastructure. 

Although the core focus of this role will be to act as a Network Engineer with a solid understanding of Network & IT Infrastructure Fundamentals including protocols, switches, routers/firewalls, it will also include exposure to experience operating within Azure & AWS cloud tenants. You will design and manage the local and wide area networks of our organization to ensure maximum up time for our users.

Reporting to the Director, IT, Infrastructure, you will:

• Design and Architect Networks

  Develop secure, scalable, and highly available network architectures using technologies like VPNs, VPCs, virtual networks, and load balancers.

• Cloud Network Management

  Provision, configure, and manage cloud-based network resources across platforms such as AWS, Azure, and Cisco Meraki.

• Network Security Implementation

  Enforce robust security measures including firewalls, intrusion detection systems, encryption, and compliance with industry standards.

• Performance Monitoring and Troubleshooting

  Continuously monitor network performance, diagnose issues, and optimize for stability, availability, and efficiency.

• Hybrid Network Integration

  Seamlessly connect cloud environments with on-premises infrastructure using secure methods like VPNs.

• Automation and Scripting

  Leverage automation tools and scripting languages to streamline network operations and reduce manual tasks.

• Disaster Recovery and Continuity Planning

  Manage backup strategies, disaster recovery protocols, and ensure business continuity for network systems.

• Documentation and Compliance

  Maintain accurate and up-to-date documentation of network configurations, operational procedures, and compliance records.

• Stakeholder Communication and Collaboration

  Collaborate with IT teams and stakeholders, providing clear updates on incidents, maintenance, and project progress.

• Continuous Learning and Innovation

  Stay current with emerging technologies and trends, recommending improvements to enhance network infrastructure.

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.