Total 1,685 Full-time it auditor job vacancies in The Philippines

Responsibilities

• Partner with the Head of Internal Audit to shape and execute the regional IT audit plan, focusing on key technology and security risks.
• Perform risk assessments across IT infrastructure, systems, and applications to identify priority audit areas.
• Lead and conduct end-to-end IT audits, covering infrastructure, cybersecurity, access controls, and system configurations.
• Mentor and guide junior auditors, supporting knowledge development in IT audit and strengthening team capabilities.
• Evaluate the design and effectiveness of internal controls within technology environments, ensuring alignment with policies and regulatory standards.
• Identify control gaps and risk exposures, and drive follow-up actions to ensure timely remediation.
• Prepare comprehensive and well-structured audit reports, providing actionable recommendations to management.
• Coordinate and oversee audit activities across regional offices, ensuring consistency in methodology and reporting standards.
• Engage with internal stakeholders including IT, Risk, and Compliance teams, as well as external auditors and regulators where required.
• Contribute to continuous improvement initiatives, including enhancing audit methodologies, leveraging data analytics, and adopting automation tools.

Requirements

• Degree in Accounting, Finance, Information Systems, or a related field, with relevant certification (e.g. CISA or equivalent preferred).
• At least 7 years of experience in IT audit / technology risk, with strong exposure to infrastructure and IT security environments.
• Familiarity with regulatory frameworks in a financial services or MAS-regulated environment is advantageous.
• Strong stakeholder management skills with the ability to handle regional responsibilities and travel when required.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Key Responsibilities

• Deliver instructor-led and virtual training across Microsoft technologies including Microsoft 365, Azure, Power Platform, Copilot, and SharePoint
• Facilitate hands-on sessions to ensure practical application of concepts
• Develop and maintain training materials such as course outlines, presentations, and lab guides
• Align training content with Microsoft updates and vendor standards
• Work with stakeholders to identify training needs and address capability gaps
• Conduct training needs analysis and recommend appropriate learning solutions
• Utilise LMS and virtual platforms for delivery and tracking
• Evaluate training effectiveness and improve content and delivery

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Trainer or Technical Instructor
• Strong hands-on experience in Microsoft technologies (Microsoft 365, Azure, Power Platform)
• Strong communication and presentation skills

Preferred / Advantage

• Microsoft Certified Trainer (MCT), ACLP, or other relevant certifications
• Experience with LMS and e-learning platforms
• Ability to simplify technical concepts for non-technical audiences
• Self-driven with strong organisation and time management skills

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Our client is global organisation operating in the travel and services industry, with a strong presence in Singapore. In line with business expansion, they are looking for a Senior IT Executive (IT Security / Infrastructure) to join their team, in hopes of developing the current high performing team. They are located in the East area.

Job Responsibilities:

• Develop, implement, and enforce IT security policies, standards, and procedures in line with regulatory and industry best practices.
• Monitor and manage IT security systems to detect, investigate, and respond to cyber threats, suspicious activities, and security incidents.
• Analyze network traffic, system logs, and security alerts to identify vulnerabilities and potential risks.
• Maintain and optimize security monitoring tools, detection rules, and automated workflows to strengthen threat detection and response capabilities.
• Conduct security reviews, risk assessments, compliance checks, and system hardening activities for IT infrastructure and applications.
• Support incident response, disaster recovery, and business continuity planning, including participation in recovery exercises and simulations.
• Participate in security architecture reviews, vulnerability assessments, and continuous improvement initiatives to enhance overall cybersecurity posture.
• Collaborate with internal stakeholders, project teams, and developers to ensure secure system implementation and compliance requirements are met.
• Support IT security audits, maintain security documentation and risk registers, and prepare periodic security reports for management review.
• Conduct user awareness initiatives and liaise with external auditors, vendors, and relevant parties on cybersecurity and compliance matters.
• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma/Degree in Information Technology, Information Security, Computer Science, or related discipline
• Min 4 years of relevant experience in IT security, cybersecurity, or infrastructure environments
• Good understanding of cybersecurity concepts, network security, system hardening, and security best practices
• Familiarity with security frameworks such as CIS Benchmarks, PCI DSS, NIST, or similar standards
• Hands-on experience with firewalls, IDS/IPS, endpoint security, or security monitoring tools is advantageous
• Strong analytical, troubleshooting, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

• MNC Company
• Basic $3600 - $4000 + Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• Handles end user requests for hardware and software for supported clients.
• Troubleshoots technical issues and provides user support through timely problem ticket resolution
• Updates, tracks, and maintains assigned support tickets
• Escalates incidents and service requests as appropriate to ensure timely resolution
• Maintains site documentation and maintenance records
• Provides IT infrastructure support for warehouse and logistic projects
• Contributes to desktop and laptop software upgrades and refresh initiatives
• Work with third party vendors to resolve hardware and software issues.
• Performs other duties as assigned.

Job Requirements:

• Possess minimum Bachelor's Degree in IT / Computer Science or equivalent with 1-3 years of relevant experience.
• Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

IT Governance Specialist (Audit /GRC/ VP/ Attractive Bonus/ Central/ Permanent Role)

We are seeking an experienced IT Governance Specialist (GRC) at the Vice President level to strengthen our IT risk management, governance, and compliance capabilities. The ideal candidate will have a strong background in IT audits, regulatory compliance, and risk management within the financial services sector. This role serves as a key advisor to senior management and a central point of contact for all IT audit and compliance activities.

Responsibility:

• Lead and manage a high volume of audits, ensuring timely completion and quality of work.
• Manage Key Risk Indicators (KRIs) and Internal Testing/ITE activities.
• Develop, enhance, and implement IT and cybersecurity policies, processes, and procedures to address audit findings and elevate process maturity.
• Oversee the testing, monitoring, and enforcement of IT and cyber risk controls.
• Advise senior management on IT and cybersecurity risk issues, including updates on MAS guidelines and regulatory changes.
• Drive IT risk awareness across Technology teams, ensuring alignment with organizational risk posture.
• Collaborate with internal stakeholders to identify, review, and streamline IT and cyber risk management processes.
• Assess risks and control gaps using MAS TRM, Cyber Hygiene guidelines, and other frameworks; work with Line 2 and Security teams to strengthen controls and policies.
• Communicate and provide guidance on new or updated IT policies and standards.
• Contribute strategic and innovative ideas to enhance the IT governance framework.
• Lead, coordinate, and manage all IT-related audits and regulatory inspections.
• Review audit findings with key stakeholders to determine root causes, define action plans, and validate remediation efforts.
• Act as the first QA checkpoint for IT audit, risk, and compliance responses.
• Prepare and follow up on monthly metrics and reports for governance committees such as ERC, RMC, EXCO, MAS EWI, and MAS ITQM.
• Handle MAS RFIs (Requests for Information) and support regulatory submissions.
• Serve as the primary liaison for IT audits and risk/compliance engagements, providing support for business audits involving IT components.
• Manage the full audit lifecycle, including kick-off, RFIs, fieldwork, reporting, and closure of findings.

Requirement:

• Minimum of 10 years of experience in risk management, including at least 6 years in IT audit, IT risk, or IT compliance roles within an IT control function (preferably in financial services, banking, or payments).
• Candidates with backgrounds in IT governance, IT audit, or IT regulatory compliance who are keen to transition into IT risk management are also welcome.
• Strong hands-on experience in audit management
• Knowledge and experience in Risk Management (KRIs, ITE) and regulatory compliance, especially MAS and CCoP requirements.
• Strong knowledge of regulatory requirements and industry frameworks (e.g., NIST, MAS TRM, MAS Cyber Hygiene, ISO 27001).
• Proven experience working with external auditors and regulators such as MAS.
• Excellent writing, communication, and interpersonal skills.
• High attention to detail with the ability to review IT policies, processes, and audit deliverables thoroughly and accurately.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Salary: $5,000 – $6,000 
Working Hours: Mon – Fri | 9am - 6pm
Location: Telok Ayer

Responsibilities 

• Own the portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth. 
• Receive newly won accounts from the business development team and onboard them properly – quickly assigning ownership, introducing the team, and putting a maintenance plan in place. 
• Grow accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD). 
• Identify and pursue opportunities within your book. 
• Protect margins and cash. 
• Quote with discipline, manage scope creep, keep an eye on billing and ageing receivables on accounts. 
• Flag anything that risks profitability or collection. 
• Work closely with the SOE and operations teams on quotations and execution.
• Forecast, report & maintain visibility on revenue, pipeline conversion and expected workload for own accounts.

Requirements

• 5 years in account management within freight forwarding, logistics or supply chain.
• Experience managing customer accounts directly, including commercial discussions, service issues, escalation handling and follow-up with key stakeholders.
• Experience handling freight/logistics quotations, rate negotiation, margin management, contract terms and commercial pricing discussions.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Salary: $5,000 – $6,000 
Working Hours: Mon – Fri | 9am - 6pm
Location: Telok Ayer

Responsibilities 

• Own the portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth. 
• Receive newly won accounts from the business development team and onboard them properly – quickly assigning ownership, introducing the team, and putting a maintenance plan in place. 
• Grow accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD). 
• Identify and pursue opportunities within your book. 
• Protect margins and cash. 
• Quote with discipline, manage scope creep, keep an eye on billing and ageing receivables on accounts. 
• Flag anything that risks profitability or collection. 
• Work closely with the SOE and operations teams on quotations and execution.
• Forecast, report & maintain visibility on revenue, pipeline conversion and expected workload for own accounts.

Requirements

• 5 years in account management within freight forwarding, logistics or supply chain.
• Experience managing customer accounts directly, including commercial discussions, service issues, escalation handling and follow-up with key stakeholders.
• Experience handling freight/logistics quotations, rate negotiation, margin management, contract terms and commercial pricing discussions.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We are hiring and the details of this position are:

Job title:  AI Enablement IT Manager (Perm role with up to 6mth VB, up to $7500 basic, Digital Transformation)

This role will report to Data and Analytics Lead.

Job Description:

Data Management & Transformation

• Leading the organization’s AI enablement strategy by identifying high-value use cases and translating business needs into scalable AI solutions.
• Partnering with stakeholders across functions to capture requirements, prioritize opportunities, and define success metrics (value, adoption, risk).
• Designing and delivering enablement programmes (workshops, office hours, playbooks) to upskill teams on responsible GenAI usage and to prompt best practices.
• Establishing AI governance and guardrails in collaboration with Security, Risk, Legal and Data teams (privacy, IP, data handling, model risk).
• Coordinating with product, engineering and data science teams to pilot, validate, and scale AI solutions; manage delivery plans, timelines and dependencies.
• Developing and maintain an AI tools catalogue, intake process, and reusable assets (templates, evaluation checklists, model cards) where applicable.
• Driving change management and communications to increase adoption, including stakeholder engagement, success stories, and community building.
• Defining and tracking KPIs (usage, productivity impact, quality, risk incidents) and reporting outcomes to leadership with clear recommendations.
• Staying current on GenAI and enterprise AI trends and evaluating vendors/solutions.
• Acting as a trusted advisor to teams on solution design, feasibility, and responsible use to ensure measurable business value and compliance.

Job Requirement:

• Degree in Computer Science, Information Systems, Data/Analytics, Business, or related field.
• 5+ years of experience in digital transformation, product/programme management, analytics, or AI/ML enablement roles (GenAI experience preferred).
• Strong understanding of AI/GenAI concepts, model limitations, and evaluation approaches; able to translate between business and technical teams.
• Experience designing and delivering training, workshops, and change management initiatives; strong facilitation and stakeholder management skills.
• Knowledge of responsible AI, data privacy, and security considerations in enterprise environments; able to operationalize governance guardrails.
• Excellent communication skills (written and verbal) with the ability to influence and align stakeholders at all levels.
• Familiarity with common AI tools (e.g., Ms Copilot AI or equivalent), collaboration tools, and basic data literacy; comfortable working in an agile environment

Interested applicants please send your resume to rita@recruitexpress.com.sg and look for:

Rita Shi Tianhe

Recruit Express Pte Ltd

EA License No: 99C4599

EA Personnel Number: R26162019

We regret that only shortlisted candidates will be contacted.

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Product Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Manage and grow a portfolio of cybersecurity and IT products, as well as related technical services.

• Drive product enhancements, operational improvements, and service quality initiatives to increase market share and profitability.

• Analyse market trends and provide insights to support medium- and long-term business planning.

• Develop and maintain business cases for strategic pricing, customized solutions, and special contract terms.

• Collaborate with operations and service delivery teams to ensure effective and smooth product delivery.

• Support sales teams with competitive pricing strategies, tailored solutions, and Service Level Agreements (SLAs) to acquire and retain customers.

• Identify and evaluate potential partnerships or collaborations to strengthen the product portfolio.

• Conduct market research and gather customer insights to define requirements for current and future products.

• Monitor competitor offerings and industry developments to inform product strategy.

• Coordinate cross-functional teams to execute product launches, updates, and marketing initiatives.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT Sales/Product Management.

• Proven experience in B2B sales, product management, or business development for IT solutions.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

About the Role

We are looking for a motivated and technology-driven IoT Intern to support the development, testing, installation, and maintenance of smart home and home automation solutions. The intern will gain hands-on experience in Internet of Things (IoT) technologies, smart devices, automation systems, networking, and software integration within a real-world environment.

This internship is ideal for students pursuing studies in Computer Engineering, Electronics Engineering, Information Technology, Mechatronics, or related disciplines.

Key Responsibilities

IoT Device Configuration & Testing

• Assist in configuring and testing smart home devices such as:Smart lighting systemsSmart switches and socketsSmart sensors (motion, temperature, humidity, door/window)Smart cameras and security systemsSmart locks and access control systems
• Perform functionality testing and troubleshooting of IoT devices.
• Document testing results and report issues to supervisors.

Home Automation System Support

• Assist in setting up and integrating home automation platforms.
• Support device pairing and connectivity using Wi-Fi, Zigbee, Z-Wave, Bluetooth, and other communication protocols.
• Help monitor and maintain automation systems.
• Assist in implementing automation scenarios and routines.

Software & Application Support

• Test mobile applications and web dashboards used for smart home management.
• Assist in debugging connectivity and software-related issues.
• Support firmware updates and software upgrades for IoT devices.
• Help create user guides and technical documentation.

Installation & Technical Support

• Assist engineers during on-site installations and commissioning.
• Support cable management and device setup.
• Participate in system inspections and preventive maintenance.
• Help resolve customer technical issues under supervision.

Data Monitoring & Analytics

• Assist in collecting and analysing sensor data.
• Monitor device performance and network connectivity.
• Prepare reports on system performance and operational efficiency.

Research & Development

• Research emerging smart home technologies and IoT trends.
• Evaluate new IoT products and automation solutions.
• Assist in prototype development and proof-of-concept projects.

Learning Opportunities

The intern will gain exposure to:

• Internet of Things (IoT) Architecture
• Smart Home Technologies
• Home Automation Platforms
• Sensor Integration
• Wireless Communication Protocols
• Cloud-Based IoT Systems
• Mobile Application Integration
• Network Configuration
• Technical Troubleshooting
• Project Documentation
• Customer Support & Field Operations

Requirements

Education

• Currently pursuing a Diploma or Degree in:Computer EngineeringElectronics EngineeringElectrical EngineeringInformation TechnologyMechatronicsComputer ScienceRelated disciplines

Technical Skills

Basic knowledge of:

• Networking concepts (Wi-Fi, IP addressing, routers)
• IoT devices and smart home technologies
• Electronics and sensors
• Arduino, Raspberry Pi, or microcontrollers
• Programming languages such as:PythonC/C++JavaScript (advantageous)

Soft Skills

• Strong willingness to learn
• Good analytical and problem-solving skills
• Attention to detail
• Good communication and teamwork skills
• Ability to follow technical instructions
• Positive attitude and initiative

About the Role

We are seeking an experienced Linux System Administrator with strong expertise in Linux, automation/scripting, and Site Reliability Engineering (SRE) practices. In this role, you will be responsible for managing critical systems, ensuring high availability, automating infrastructure tasks, and improving reliability across our technology stack. Applicants without Solaris experience but are fast learners and possess strong expertise in Linux system administration are welcome to apply.

Key Responsibilities

System Administration

• Install, configure, and maintain Oracle Solaris and Linux-based systems.
• Manage system performance, backups, patching, and capacity management.
• Perform system upgrades, security hardening, and troubleshooting.

Automation & Scripting

• Develop and maintain Unix shell scripts to automate routine operational tasks.
• Implement infrastructure automation using modern tools as applicable (e.g. Ansible, Python).

Site Reliability Engineering

• Apply SRE principles to enhance system reliability, scalability, and observability.
• Setup and maintain monitoring, alerting, and logging systems.
• Participate in on-call rotations to support production environments, focusing on reducing toil and improving MTTR.
• Ensure SLAs/SLOs/SLIs are defined, monitored, and met.

Operational Excellence

• Manage user access, security controls, and audit support, periodic reviews and compliance requirements.
• Document system configurations, operational procedures, and root-cause analyses.
• Collaborate with development, security, and network teams to support cross-functional projects.

Required Qualifications

• Diploma or Bachelor’s degree in Information Technology, Engineering, Engineering, or equivalent practical experience.
• Must have 5+ years of hands-on and strong proficiency with Linux administration.
• Good-to-have experience with installing MySQL, JBoss and Sybase.
• Good understanding of SRE practices, automation/scripting & monitoring

Preferred Qualifications

• Experience with Solaris, MySQL, Sybase and virtualization technologies.
• Familiarity with Comm Vault, CyberArk, Tenable Nutanix, and Ansible.
• Knowledge of networking fundamentals (TCP/IP, DNS, routing).
• Exposure to AWS cloud environments.

Soft Skills

• Strong analytical and problem‑solving skills.
• Ability to work independently and collaborate across teams.
• Excellent written and verbal communication skills.
• Proactive mindset with a focus on continuous improvement.

The successful candidate can expect a competitive package that includes an attractive basic salary, annual bonus and variable bonus. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.

Job Description: 

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:
Fixed Basic Monthly Salary: $3,200 to $3,700 per month maximum & offer will be made depending on the skills & experience level 

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes