Total 1,688 it auditor job vacancies in The Philippines

Responsibilities

IT Helpdesk & Corporate Support (~20%)

·       Provide Level 1 IT support for Corporate Office users (~35 users)

·       Manage user provisioning, device setup, access rights, and asset tracking

·       Troubleshoot common issues (M365, endpoints, printers)

·       Escalate complex infrastructure issues to central IT or vendors

·       Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (~20%)

·       Support structured data quality assessments across corporate and plant systems

·       Coordinate with data owners to maintain master data integrity

·       Maintain enterprise data standards, dictionaries, and validation rules

·       Support digitization of manual data capture processes

·       Identify and document systems of record for key operational data

·       Work on digitization of data

Process Automation (~40%)

·       Document and map repetitive/manual processes across plants and corporate functions

·       Identify and prioritize automation opportunities

·       Develop and maintain low-code/RPA workflows

·       Test, deploy, and monitor automation performance

·       Maintain automation inventory and quantify efficiency gains

·       Track and report time savings and error reduction

·       Continuously refine deployed automations

Applied AI / ML Support (~20%)

·       Prepare structured datasets for AI/ML use cases

·       Perform exploratory data analysis (EDA)

·       Manage and maintain ETL/ELT pipelines for centralized data preparation

·       Support development, testing, and monitoring of predictive/prescriptive models

·       Document model performance and improvement opportunities

Qualifications & Skills

Education

·       Degree in Information Systems, Computer Science, Data Analytics, or related field

Technical Skills

·       Working knowledge of SQL, Python or R

·       Familiarity with JavaScript, HTML, CSS (basic level)

·       Experience with Power BI or similar visualization tools

·       Exposure to low-code automation tools (Power Automate, UiPath, etc.)

·       Understanding of data governance and data lifecycle principles

·       Strong documentation discipline

Helpdesk Technical Skills

·       Windows 10/11 troubleshooting

·       Microsoft 365 administration and support

·       Email configuration and troubleshooting

·       End-user device and peripheral support

·       Basic network connectivity troubleshooting

·       User and access management

·       Shared drive and permission management

Job Responsibilities

• Participate in the analysis, design, development, documentation, testing, and maintenance of enterprise-level software applications.
  
• Conduct unit, integration, functional, and non-functional testing to ensure software quality, stability, and performance.
  
• Investigate, troubleshoot, and resolve application-related issues in production environments within agreed timelines.
  
• Review existing systems and implement enhancements, updates, or new functionalities to improve overall system performance and user experience.
  
• Collaborate with stakeholders and team members during requirements gathering, solution design, and technical review discussions, providing constructive technical recommendations.
  
• Prepare, update, and maintain comprehensive technical documentation to support development and operational activities.
  
• Contribute to project planning activities, including effort estimation, task scheduling, and milestone tracking to ensure timely project delivery.
  
• Independently manage assigned tasks while maintaining effective communication and coordination with project stakeholders and team members.
  
• Proactively identify opportunities for system improvements and recommend enhancements to optimise efficiency and functionality.
  
• Undertake any other duties and responsibilities assigned by the immediate supervisor or management as required.

Job Requirements

• Bachelor’s degree or above in Computer Science, Software Engineering, or related fields.
  
• At least 5 years of hands-on experience in Java development, have some experience in team management.
  
• Proficient in Java web frameworks such as Spring MVC and familiar with RESTful APIs and Web Services.
  
• Familiar with HTML, CSS, JavaScript, and related front-end technologies.
  
• Experience with Oracle or MySQL databases.
  
• Familiar with version control tools such as Git or SVN.
  
• Experience with Spring Boot, RocketMQ, and Redis will be an advantage.
  
• Knowledge of BSS/OSS systems in the telecommunications industry is preferred.
  
• Strong problem-solving, analytical, and debugging skills.
• Proactive, detail-oriented, and able to work both independently and collaboratively in a multicultural team environment.

Job Description

We are seeking a proactive and detail-oriented Operations & Administration Executive to support the company's daily operations. The successful candidate will be responsible for office administration, inventory control, HR and payroll administration, logistics coordination, customs permit declarations, accounts administration, and project coordination.

Key Responsibilities

Administration & Operations

• Perform daily booking and data entry activities.
• Process backlog bookings and maintain accurate operational records.
• Handle general office administration and documentation.
• Manage office supplies and ensure timely replenishment of consumables.
• Review existing operational workflows and develop SOPs to improve efficiency, accountability, inventory control, and workplace organization.
• Ensure proper housekeeping, inventory management, and adherence to operational procedures by all staff.

Inventory & Warehouse Coordination

• Track incoming and outgoing inventory movements.
• Maintain accurate stock records and inventory databases.
• Conduct stock reconciliation and periodic stock counts.
• Prepare inventory and stock balance reports.
• Coordinate local stock collection and delivery arrangements.

Logistics & Customs Coordination

• Arrange incoming freight shipments and customs clearance.
• Liaise with freight forwarders, transport providers, customers, and vendors.
• Prepare and submit import and export permit declarations through TradeNet.
• Ensure compliance with Singapore Customs requirements.

HR & Payroll Administration

• Process monthly payroll accurately and on time.
• Maintain employee attendance, leave, and personnel records.
• Assist with onboarding and offboarding processes.
• Support CPF submissions and HR administrative matters.

Accounts Administration

• Prepare and issue quotations, invoices, delivery orders, and purchase orders.
• Verify supplier invoices and maintain proper documentation.
• Assist with accounts receivable and accounts payable tracking.
• Maintain accurate accounting records and support month-end closing activities.

Project Coordination

• Coordinate IT asset collection, disposal, and recycling projects.
• Schedule collection and transportation activities.
• Maintain project documentation and status reports.

Requirements

• Diploma or equivalent qualification in Business Administration, Accounting, Logistics, or related disciplines.
• Minimum 2 years of relevant working experience.
• Basic understanding of accounting principles and bookkeeping practices.
• Experience with payroll administration and HR support.
• Familiarity with inventory management and logistics coordination.
• Knowledge of Singapore Customs TradeNet permit declarations is an advantage.
• Proficient in Microsoft Office applications, especially Excel.
• Experience using Xero Accounting Software and Info-Tech Payroll/Accounting Systems preferred.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good communication and interpersonal skills.

Preferred Skills

• TradeNet Permit Declaration
• Inventory Management
• Payroll Administration
• Xero Accounting Software
• Info-Tech Payroll System
• Logistics Coordination
• Accounts Administration
• Microsoft Excel

Salary

SGD 3,500 – 5,000 per month (commensurate with experience)

Benefits

• Annual Leave
• Medical Benefits
• Career Development Opportunities
• Supportive Working Environment

Working Hours: Mondays to Fridays (8:30am - 6pm)

Eligibility: Singaporean ONLY

Location: Depot Road

Employment type: 1-Year contract (Yearly renewal)

Performance Bonus: 1 month

Education Qualification

a. At least a Diploma/Degree in Computer Science, Computing, Electrical Engineering, IT or Equivalent.

Required Competencies

a. Good knowledge of information technology, especially in the areas of SAP HCM ERP.

b. Demonstrated competency in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

c. Proficiency in SQL programming is preferred.

d. Competent in applying Microsoft Excel functions.

e. Good planning and coordination skills.

f. Strong writing, verbal communication and presentation skills.

g. Good team player, responsible and conscientious.

h. Resourceful, independent, responsive and proactive.

Required Working Experience

a. At least 2 years of working experience in information technology.

b. Experience in SAP HCM ERP is preferred.

c. Experience in operation support, including end user support, troubleshooting and testing, is preferred.

d. Microsoft Excel working experience and competence in applying Microsoft Excel functions are preferred.

e. SQL working experience and competence in SQL Programming is preferred.

We are looking for a motivated Business Analyst to support a live production system. This is a hands-on role that combines process analysis with day-to-daysystem support. You will work closely with stakeholders, understand how existing processes work, identify areas for improvement, and help keep the system running smoothly.

Key Responsibilities

•       Understand current processes through discussions, interviews, and data review

•       Identify gaps and recommend practical improvements to existing workflows

•       Work with stakeholders and vendors to define and document future-state processes

•       Produce clear process documentation using standard tools (e.g. Visio, Confluence, draw.io)

System Support& Operations

•       Handle L2 support tickets and perform basic system troubleshooting

•       Manage small enhancements and change requests from intake through to delivery

Requirements

Experience

•       Minimum 3 years of relevant experience with someone having experience working on or supporting a live production or operational system

•       Hands-on experience handling L2 support tickets or basic system troubleshooting

•       Familiarity with ticketing or ITSM tools (e.g. Jira, ServiceNow)

•       Exposure to Agile or ITIL practices

•       Basic SQL or data querying skills

•       Good communication skills — comfortable running meetings and writing requirements

Project Manager (Vendor Management) (ref: 120)

Responsibilities:

Provide support activities required to maintain the systems’ Service Level Agreement (SLA) such as:

• Security Monitoring/Tracking
• Sites Support
• Software and Vulnerability Patching
• Review and Implementation of Change Requests
• Support Procurement Activities
• Obsolescence Management
• Audit
• Monthly review of accounts and server log activities
• Submission of security clearance for vendors
• Scheduled and ad hoc system maintenance.
• Technology Refresh and Migrations

Job Requirements

• 1 year of relevant experience in Project management or vendor management
• Experience managing or supporting government-sector projects is preferred.
• Knowledge of Singapore Government IM8 security policies and standards, including cybersecurity governance, risk management, VAPT, vulnerability remediation, security waivers, and compliance requirements will be an advantage.
• Familiarity with both on-premises and cloud-based environments.
• Experience in leading a team, managing project deliverables, or coordinating project activities.

Please Indicate Job Code “120-PM (VM)” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Who We Are 

We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. 

About Gen-e2 

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality: 

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability. 

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence 

YOUR ROLE AND RESPONSIBILITIES 

As a member of an Agile delivery team, you will be responsible for the design and execution of test automation and quality engineering activities across Web, API, Mobile, Cloud, and Data platforms. You will define and implement test strategies with the team in applying automation, exploratory, performance, and data pipeline testing practices effectively. 

You will: 

• Be responsible for building and maintaining scalable automation frameworks for Web, API, Mobile, Cloud, and Data systems.
• Define and execute test strategies, balancing automation, exploratory, performance, and data testing.
• Implement automation scripts using tools such as Selenium, Playwright, Cypress, Appium, and Katalon.
• Design and execute tests for data platforms, including ETL pipelines, data quality, schema validation, and transformation logic.
• Apply structured test approaches for data engineering workflows (batch vs. streaming, ingestion, transformation, storage, and consumption).
• Integrate automated tests into CI/CD pipelines and ensure reliable execution.
• Perform exploratory testing to uncover gaps not easily detected by automation.
• Support performance, scalability, and reliability testing using tools like JMeter, Gatling, or k6.
• Apply AI-powered QA tools and prompt engineering techniques to accelerate test creation and analysis.
• Collaborate closely with developers, product owners, and business analysts to ensure requirements are testable and automation-ready.

WHO YOU ARE 

• Strong experience in test automation, framework design, and quality engineering.
• Solid background in functional and automation testing across Web, API, Mobile, Cloud, and Data platforms.
• Strong in hands-on coding in Java, JavaScript, Python, or similar languages for automation.
• Hands-on experience in mobile automation testing with Appium and/or Katalon.
• Exposure to performance and load testing.
• Experience with AI/ML-driven test tools and basic prompt engineering.
• Strong background in exploratory testing and modern test design techniques.
• Good understanding of Agile/Scrum delivery.
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and cloud-native testing (AWS, Azure, GCP).
• Excellent collaboration and problem-solving skills. 

BONUS SKILLS 

• Knowledge of data platform & data engineering pipeline testing (ETL validation, streaming, data quality).
• Experience with big data test strategies and analytics validation. 

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa. 

MORE ABOUT PALO IT: 

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives: 

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness 

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. 

What We Offer 

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training 

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career) 

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices 

Responsibilities

• Provide day-to-day support in full spectrum HR and administrative functions

• Maintain records and documentation in an organised, accurate and timely manner

• Support the implementation of HR policies and procedures

• Track HR metrics and prepare regular reports and analysis

• Ensure compliance with all relevant policies, procedures and statutory requirements

• Assist in talent acquisition, including managing job postings, scheduling interviews and onboarding new employees

• Assist in learning & development, including the sourcing and coordination of training programs

• Provide support in compensation surveys

• Support HR events, including staff welfare and engagement activities

• Perform other duties and responsibilities as assigned

Requirements

• Minimum diploma in HR, Business Administration or a related field

• Fresh graduates are welcome

• Basic understanding of Singapore employment laws and regulations

• Excellent verbal and written communication skills

• Strong planning and organisational skills

• Attention to detail and ability to handle sensitive information with confidentiality

This will be a 2-years direct contract position.

Responsibilities

• Management of product lifecycle roadmap.
• Research and analysis of market demand and trends in order to innovate and conceptualise potential products or features.
• Illicit business requirements, write user stories and prioritise product backlog.
• Record reference user journeys as well as content voice and copy to craft the product experience.
• Deliver product releases within budget and on schedule.
• Execute go-to-market, product adoption and usage strategies.

Requirements

• Strong in Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework.
• Knowledge of systems and business processes within SAP Supply Chain or equivalent.
• Understanding of modern digital concepts around digital identity (sovereign or self-sovereign), data privacy and protection, and two-sided market model.
• Able to manage ambiguity, put across sophisticated concepts in an understandable manner.
• Able to influence partners across organisational boundaries.
• Knowledge of logistics and trade industry advantageous.

Ethos Search Associates Pte. Ltd.

EA License No: 13C6655

EA Reg No: R1988580 Jacky Chong

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore

Job Description:

Data Management & Transformation

• Leading the organization’s AI enablement strategy by identifying high-value use cases and translating business needs into scalable AI solutions.
• Partnering with stakeholders across functions to capture requirements, prioritize opportunities, and define success metrics (value, adoption, risk).
• Designing and delivering enablement programmes (workshops, office hours, playbooks) to upskill teams on responsible GenAI usage and to prompt best practices.
• Establishing AI governance and guardrails in collaboration with Security, Risk, Legal and Data teams (privacy, IP, data handling, model risk).
• Coordinating with product, engineering and data science teams to pilot, validate, and scale AI solutions; manage delivery plans, timelines and dependencies.
• Developing and maintain an AI tools catalogue, intake process, and reusable assets (templates, evaluation checklists, model cards) where applicable.
• Driving change management and communications to increase adoption, including stakeholder engagement, success stories, and community building.
• Defining and tracking KPIs (usage, productivity impact, quality, risk incidents) and reporting outcomes to leadership with clear recommendations.
• Staying current on GenAI and enterprise AI trends and evaluating vendors/solutions.
• Acting as a trusted advisor to teams on solution design, feasibility, and responsible use to ensure measurable business value and compliance.

Job Requirement:

• Degree in Computer Science, Information Systems, Data/Analytics, Business, or related field.
• 5+ years of experience in digital transformation, product/programme management, analytics, or AI/ML enablement roles (GenAI experience preferred).
• Strong understanding of AI/GenAI concepts, model limitations, and evaluation approaches; able to translate between business and technical teams.
• Experience designing and delivering training, workshops, and change management initiatives; strong facilitation and stakeholder management skills.
• Knowledge of responsible AI, data privacy, and security considerations in enterprise environments; able to operationalize governance guardrails.
• Excellent communication skills (written and verbal) with the ability to influence and align stakeholders at all levels.
• Familiarity with common AI tools (e.g., Ms Copilot AI or equivalent), collaboration tools, and basic data literacy; comfortable working in an agile environment

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities
About Team

IT Enterprise Solution Product Design Team is responsible for supporting the entire lifecycle of IT product design. This includes but is not limited to, participating in early-stage user research and requirement analysis, outputting and iterating design solutions, executing and implementing designs, conducting testing, validating designs post-release, following up on feedback, and supporting product commercialization efforts. The team also handles product-related brand promotion and operational design work.

Responsibilities

1. Provide professional training and guidance to designers, establishing work standards and design delivery requirements.

2. Recruit and select top talent, building a highly skilled and efficient design team.

3. Develop a robust and comprehensive knowledge base of IT business, leveraging deep business insights to maximize design effectiveness.

4. Formulate the medium- to long-term strategic planning for the design team in alignment with departmental goals and strategies.

5. Solve complex design challenges, distilling clarity from intricate contexts, identifying core issues, and delivering practical and effective solutions.

6. Approach problems from various perspectives, balancing and driving upstream and downstream processes, while fostering clear communication and strong trust-based collaboration with business, product, and R&D teams.

Qualifications
Minimum Qualifications

1. Bachelor’s degree or higher in Design, Computer Science, or a related field.

2. 3+ years of experience in UX, Product, or Service Design.

3. Professional proficiency in Mandarin, including demonstrated ability to communicate product features and manage business requests for stakeholders in Mainland China.

4. Experience collaborating with product and engineering teams to define requirements, resolve design constraints, and deliver enterprise product solutions.

5. Highly self-motivated and driven, with a commitment to continuously raising design standards and quality.

Preferred Qualifications

1. Proven experience in leading design teams.

2. Strong logical thinking and modeling capabilities, with the ability to uncover underlying issues rather than focusing on surface-level symptoms.

3. A high capacity for learning, with the ability to quickly acquire and understand new fields and knowledge.

4. A deep passion for design and a love for life.

KEY DUTIES AND RESPONSIBILITIES

1. Server Administration, Maintenance and Backup

2. Provide IT support to end users

3. Maintain user login and email accounts

4. Setup and issue laptops to new joiners

5. Support IP Phone System

6. Support Office Applications

8. Setup Printers

Responsibilities:

• To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers, and support staff who work remotely.
• Managing hardware and software (laptop, windows, and office software); including other office equipment and facilities upkeep, maintenance, replacement, and new purchases of inventory;
• Provide IT support to users primarily on Windows 10 platform.
• Perform problem diagnostic and escalation as necessary to IT vendor to resolve IT issues.
• Troubleshoot and maintain office network, PC hardware and software system.
• To assist in hardware and software procurement.
• Participate in ad-hoc projects as per assigned by IT Manager.
• Perform other IT support responsibilities as assigned by IT Manager.

Requirements:

• Must possess at least a diploma in Computer Study or Information Technology or equivalent.
• Proven 2 years of working experience in IT Support and Operations.
• Strong administrative knowledge in MS Office 365, Windows 10, Windows 11 and network protocols.
• Good knowledge and able to handle all network-level problems.
• Self-motivated and to be able to work independently or as a team with a good service aptitude and enjoy working in a fast-paced environment.
• Strong interpersonal and communication skills.
• Meticulous and excellent administrative work.
• Proficient in Microsoft Office

Job Title

IT Sales Account Manager – Software Solutions & Managed Services

Occupation

KEY ACCOUNT MANAGER (SALES)

Job Description & Requirements

Department: Sales & Business Development

Reports To: Sales Director / Head of Sales

Job Summary:

We are seeking a driven and experienced IT Sales Account Manager with a background in both software solution sales and IT managed services. This role is responsible for managing and expanding enterprise accounts by delivering value-driven technology solutions and services. The ideal candidate combines deep understanding of customer needs with the ability to sell complex software offerings and IT service models in a consultative, strategic manner.

Key Responsibilities:

Software & Managed Services Sales

• Manage a strategic sales pipeline ranging from $1M and above, spanning enterprise software solutions and IT managed services.
• Drive upsell and cross-sell opportunities for both software products and managed service offerings to increase customer value and solution adoption.
• Collaborate with technical and service delivery teams to develop tailored proposals addressing customer pain points across infrastructure, cloud, security, and end-user services.
• Lead client engagements from initial qualification through to proposal, negotiation, and closure.
• Structure and negotiate contracts for licensing, subscription models, and managed services agreements aligned to customer objectives.
• Maintain high levels of client satisfaction by ensuring smooth onboarding, delivery coordination, and long-term relationship development.

New Business Development & Strategic Growth

• Identify and develop new enterprise opportunities through proactive outreach, partner collaboration, and targeted industry campaigns.
• Support go-to-market initiatives for software platforms and managed service bundles tailored to government and enterprise clients.
• Leverage strategic partnerships and alliances to enhance offerings and expand into new accounts.
• Deliver compelling presentations, product demos, and tailored solution overviews for key stakeholders and decision-makers.

Core Skills & Competencies:

• Enterprise Software & IT Services Sales
• Consultative & Solution Selling Techniques
• Customer Relationship & Key Account Management
• IT Managed Services Offering Familiarity (cloud, infrastructure, support)
• Pre-Sales Engagement & Proposal Development
• Contract Structuring & Commercial Negotiation
• Cross-Functional Collaboration
• Business Needs Analysis & Value Proposition Design
• Excellent Presentation & Communication Skills

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• 5+ years of experience in B2B IT sales, with demonstrated success in software solution and managed services sales.
• Proven ability to manage complex sales cycles and close deals in both public and private sectors.
• Familiarity with CRM and sales enablement tools for tracking and pipeline management.
• Strong stakeholder management, negotiation, and strategic account planning skills.

Preferred Experience:

• Background in selling SaaS, PaaS, and managed IT services (e.g., end-user support, cloud infrastructure, security services).
• Experience working within the Microsoft ecosystem (e.g., Microsoft 365, Azure, Dynamics) or equivalent enterprise platforms.
• Familiarity with government and enterprise industries including regulatory, compliance, and procurement processes.
• Understanding of emerging technologies such as AI, automation, and cloud-native solutions in enterprise IT.

This will be a 2-years direct contract position.

Responsibilities

• Lead and mentor junior PM.
• Define standards for discovery, PRDs, experimentation, and product quality.
• Define product strategy and OKRs
• Translate needs into a sequenced and measurable roadmap.
• Conduct market analysis and customer research to identify needs, trends, and opportunities.
• Ensure user needs and feedback are integrated into product planning and development.
• Drive rollout readiness (training, comms, support, feedback loops).
• Champion instrumentation and dashboards for adoption/efficiency/quality.
• Manage risks (privacy/security, data quality, operational readiness).

Responsibilities

• Bachelor's degree in Computer Science, Business, Engineering, or a related field
• Minimum 8 years in product management experience with evidence of shipping outcomes
• Minimum 3 years in leading PMs and cross-functional teams in complex environments
• Strong in Product Discovery, Prioritisation, Metrics, Data-Driven, Stakeholder influence
• Technical literacy to work effectively with engineers on platform, data and integration trade-offs

Ethos Search Associates Pte. Ltd.

EA License No: 13C6655

EA Reg No: R1988580 Jacky Chong