Total 17,377 customer experience manager job vacancies in The Philippines

5 days, 9am- 5.30pm

Address: Clemenceau Avenue, UE Square Singapore 239920 (Fort Canning)

Salary: $3200 -$3500

Job scope: 

• Respond promptly and professionally to client inquiries, ensuring high service standards.
• Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on confirmed selling rates and cost structures.
• Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
• Source and maintain competitive rates from hauliers, shipping lines, co -loaders, overseas agents and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Establish and manage client-specific standing orders or SOPs for recurring shipments.
• Working closely with internal departments (Sales, Operations, Finance) and external partners to ensure seamless execution.
• Check and verify incoming job-related invoices before submission to the Finance Department.
• Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct.
• Stay informed on industry trends, freight regulations, and market developments.
• Participate in training and development programs to enhance product knowledge and sales skills.
• Propose and implement process improvements to boost operational efficiency and customer

Requirements:

• At least 3 years of relevant experience in the freight forwarding industry
• Very good proficiency with Microsoft Office Tools (Word, Excel etc.)

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Make executive decisions, hold meetings and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment.

We are seeking an experienced, highly committed, and results-driven Construction Manager to oversee and manage construction projects from inception to completion. The successful candidate will be responsible for planning, coordinating, supervising, and controlling all construction activities to ensure projects are completed safely, on time, within budget, and in accordance with the required quality standards.

The Construction Manager will lead project teams, manage subcontractors and suppliers, monitor project progress, enforce safety regulations, and ensure effective communication among all stakeholders. This role requires a hardworking individual who is prepared to work in a demanding environment, meet tight deadlines, and work weekends, public holidays, and extended hours whenever project requirements dictate.

Key Responsibilities

Project Planning and Management

• Plan, organize, and oversee all phases of construction projects from pre-construction through project completion.
• Develop detailed project schedules, work plans, and resource allocation strategies.
• Review project drawings, specifications, contracts, and construction methodologies.
• Establish project milestones and monitor progress to ensure timely completion.
• Coordinate project activities to minimize delays and disruptions.
• Ensure project objectives are achieved while maintaining high-quality workmanship.

Site Supervision and Operations

• Manage daily construction site operations and activities.
• Supervise site engineers, supervisors, foremen, subcontractors, and workers.
• Ensure all construction works are carried out according to approved drawings, specifications, and quality standards.
• Conduct regular site inspections to verify progress and compliance.
• Resolve technical and operational issues that arise during construction.
• Monitor productivity and implement corrective actions when required.

Budget and Cost Control

• Monitor project budgets and expenditures.
• Review project costs and identify opportunities for cost savings.
• Ensure efficient utilization of labor, materials, machinery, and equipment.
• Evaluate and approve subcontractor claims and supplier invoices.
• Prepare cost reports and provide financial updates to management.
• Minimize project cost overruns through effective planning and control.

Contract Administration

• Administer project contracts and ensure compliance with contractual obligations.
• Coordinate with clients, consultants, architects, engineers, and subcontractors.
• Manage project correspondence, documentation, and contract records.
• Review variation orders and negotiate contract modifications when necessary.
• Ensure project deliverables meet contractual requirements.

Health, Safety, and Environmental Compliance

• Promote and enforce a strong safety culture across all project sites.
• Ensure compliance with workplace health and safety regulations.
• Conduct regular safety inspections, audits, and toolbox meetings.
• Investigate incidents and implement corrective and preventive actions.
• Ensure all personnel adhere to safety procedures and site regulations.
• Maintain environmental compliance and sustainable construction practices.

Quality Assurance and Control

• Implement quality control procedures throughout the project lifecycle.
• Monitor construction activities to ensure compliance with specifications and standards.
• Coordinate inspections and testing activities.
• Identify and rectify quality issues promptly.
• Ensure project handover documentation is complete and accurate.

Stakeholder Coordination

• Serve as the primary point of contact for clients and project stakeholders.
• Attend project meetings and provide progress updates.
• Coordinate activities among consultants, contractors, and regulatory authorities.
• Foster positive working relationships with all project participants.
• Address client concerns and maintain high levels of customer satisfaction.

Resource and Workforce Management

• Plan manpower requirements and workforce deployment.
• Recruit, train, and supervise site personnel where necessary.
• Monitor employee performance and productivity.
• Ensure adequate staffing levels to meet project schedules.
• Lead and motivate teams to achieve project goals.

Reporting and Documentation

• Prepare detailed project reports, progress reports, and management updates.
• Maintain accurate records of project activities, costs, schedules, and site conditions.
• Track key performance indicators and project milestones.
• Submit reports to senior management in a timely manner.
• Maintain project documentation in accordance with company procedures.

Problem Solving and Risk Management

• Identify project risks and develop mitigation strategies.
• Resolve construction-related challenges efficiently and effectively.
• Anticipate potential delays and implement recovery plans.
• Make informed decisions under pressure to maintain project progress.
• Ensure continuous improvement of project management processes.

Experience

• Minimum 10–15years of relevant construction management experience.
• Proven experience managing large-scale commercial, residential, industrial, or infrastructure projects.
• Strong understanding of construction methods, project planning, and site management.
• Experience managing subcontractors, suppliers, and multidisciplinary project teams.

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Duties and Responsibilities

To be responsible for show readiness of the Singapore Air Force Museum, for daily operations of interactive exhibits & sound/PA systems, and technical equipment & AVL systems for Museum events, in the areas of equipment operation and handling. To be responsible for the appropriate management/scheduling of and training for technical maintenance duty/works, and ensure that preventive maintenance works are carried out in a timely and efficient manner. To enforce all safety and security guidelines and access regulations for both staff members and contractors with minimal supervision.

• Enforce and adhere to Museum’s SOPs and best practise & procedures.
• Produce detailed schedules which include technical maintenance workplans, staffing assignments and milestones for upcoming exhibit projects and tasks
• Support the close working relationship with facility management for M&E works, and other operational departments by maintaining a master museum calendar
• Schedule, facilitate and coordinate administrative procedures, including training and work safety documents for installation works etc to ensure safety compliance
• Research and keep updated on latest interactive exhibit build and technology, and able to independently programme at least 1, and operate 2-3 technical equipment and systems
• Carry out ongoing quality control evaluation on interactive exhibition maintenance operations, and able to carry out specialist repairs in at least 1 discipline of equipment and system
• Work closely with exhibition development to provide direct and significant technical expert inputs to exhibit and content development, and design for future projects and remediation
• Oversee the day to day operational readiness of FOH Operations, exhibits and closing duties, and respond to emergency situations for prompt repairs

• Perform regular checks, coordinate repairs and document exhibition operatives in the Museum
• Coordinate exhibition logistics and oversee contract labour for travelling exhibitions including load in and load out, installation and teardown
• Perform other duties as assigned

Job Requirement

• At least 4/5 years of experience working in galleries/exhibits/events production/show tech (AVL, projection mapping etc)
• ITE/Diploma in Media Production, M/E Engineering or Equivalent
• An interest and passion for Singapore’s aviation history and technology
• Self-directed learner and problem solver who can perform under pressure
• Good verbal and written communication skills
• Good time management skills
• Cultural understanding and empathy for diverse communities
• Availability to work on evenings, weekends and public holidays
• Team player
• Certifications in First Aid/Bizsafe L2/Scissors Lift will be an advantage
• Service oriented and enjoy interacting with people
• Shortlisted candidate must be comfortable to work at the Singapore Air Force Museum located at Paya Lebar

Our client is a well-established MNC specializing in precision manufacturing and engineering solutions, supporting customers across various industries globally. They are looking for a Mold Process Engineer (SPD Tester) to join their Engineering team. They are located in the (West) – easily accessible.

Responsibilities for Mold Process Engineer (SPD Tester):

• Provide engineering support for injection moulding, assembly, packaging, and manufacturing operations.
• Troubleshoot process, tooling, and equipment issues to improve production efficiency and minimise downtime.
• Analyse process variances and implement corrective actions to improve yield and process stability.
• Support process development, optimisation, and validation activities for new and existing products.
• Execute validation activities including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).
• Conduct Design of Experiments (DOE), process studies, and technical evaluations to enhance process capability.
• Prepare and maintain Standard Operating Procedures (SOPs), validation reports, and technical documentation.
• Perform Process Failure Mode and Effects Analysis (pFMEA) and support continuous improvement initiatives.
• Work closely with Production, Quality Assurance (QA), Maintenance, and Engineering teams to ensure smooth manufacturing operations.
• Ensure manufacturing activities comply with ISO 9001, ISO 13485, and ISO 14001 standards.

Requirements:

• Diploma or Degree in Mechanical Engineering or related discipline.
• Minimum 3–5 years of relevant working experience in plastic injection moulding environment.
• Knowledge of validation protocols including IQ, OQ, and PQ.
• Familiar with Scientific Process Development (SPD) methodologies.
• Experience in DOE, process optimisation, and troubleshooting will be advantageous.
• Exposure to ISO 9001 and ISO 13485 environments will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

No Experience? Start Your Career Here

Looking to build confidence, learn real-world skills, and grow into a career with clear progression?

Join a fast-growing team in marketing, events, and customer engagement, where you’ll receive full training and hands-on experience from day one.

No experience required — 1-on-1 coaching and structured training provided.

Why Join Us

HMM..

*   Currently feel stagnant and not progressive?

*   Ready to grow your communication skills and confidence?

*   Want to try something new and challenge yourself?

Step into Next-Level Vibes

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

Duties & Responsibilities

• Ensures overall planning, organization, direction, coordination and control of all operations to meet the project objectives.
• Plan and prepare all project activities - drawings, schedules, risk assessments, method statements, etc.
• Monitor progress of each project and resolve any problem that arises, including site issues.
• Ensures project execution is within the cost, time, quality and technical objectives.
• Enforce the implementation of operation, quality, safety and environmental policies of the company amongst the projects team.
• Liaise with colleagues, Consultants, Clients, Suppliers and Sub-Contractors.

Job Requirements

• Bachelor's Degree in Engineering.
• Minimum 10 Year(s) of working experience in the management of complex water infrastructure projects,
• Possess good communication and interpersonal skills with clients like PUB, NEA, consultants, suppliers, subcontractors and colleagues,
• Have strong sense of ownership and responsibility, can manage project safety, schedule, costing efficiently and effectively, ensure on time delivery.
• Team player with intercultural sensitivity

• Managing the overall design process for civil and infrastructure projects from design development to construction stage.

• Coordinate and interface with various stakeholders including civil, structural, geotechnical, and M&E consultants, as well as LTA, authorities, and contractors.

• Review and evaluate technical submissions, design drawings, and reports to ensure compliance with statutory requirements and design intent.

• Support in managing the design schedule to ensure timely delivery of all design packages according to project milestones.

• Participate in design and technical meetings, identifying and resolving design discrepancies and constructability issues.

• Ensure authority submissions are prepared accurately and submitted on time; follow through until approvals are obtained.

• Implement and monitor design quality assurance/control systems and ensure that all designs meet relevant safety, environmental, and sustainability standards.

• Assist in the evaluation of design changes, variation proposals, and value engineering opportunities.

• Any other duties that assigned by a superior.

Requirements:

• Bachelor's Degree in Civil Engineering recognized by PE Board Singapore

• Min 12 years of engineering experience and at least 8 years of experience in the design of civil and infrastructure project structures of similar scale, complexity and nature of work. Preference will be given to candidate with LTA experience.

• Strong technical understanding of civil and structural engineering design, construction methods, and sequencing.

• Proficient in AutoCAD, Revit, and other relevant design software.

• Good team player, self-motivated with strong ability to multi-task and able to handle fast-paced projects.

• Excellent interpersonal, communication, and coordination skills.

1. Have extensive experience in PSG projects involing high-rise buildings in Singapore.

2. Be responsible for the overall planning, progress and quality of the project, ensuring compliance with therequirements.

3. Be responsible for coordinating with the owner, consultants, main-contractors, and other subcontractors, as wellas attending relevant technical meetings and coordination meetings.

4. Be familiar with the regulations and requirements of Singapore's PUB and CITY GAS.

5. Be familiar with the submission and inspection procedures of government authorities such as PUB and CITY GAS.

If necessary, need to communicate and coordinate with the government authorities.

6. Be familiar with the project handover process. After the project is completed, be responsible for guiding theproject handover.

Job Description & Requirements

- Incharge day to day operations, keep track of sales

- Communicate courteously to customers and keep track of appointment

- Controlling of expenses and helps to generate revenue

- Involve promotions and staff training

- Responsible for the opening and closing of store

- Ordering of products and control inventory

- Helps in the marketing, advertisement and promotion

- Planning campaigns and actively promote and launch new products

- Creating a wide range of marketing channel through FB, IG, Youtube etc.

- Attend complain from customer and resolve

- Strong organisational and creative skills

- Confident and dynamic personality

- Experience in Beauty or Hair Salon industry

- Good track record

What is INITIA GROUP?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

DUTIES & RESPONSIBILITIES :

● Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.

● Analyzing and interpreting trends to facilitate planning

● Coordinating front and back of the house operations for smooth delivery of services

● Ensure compliance with safety and sanitation regulations

● Control operations cost and identify measures to cut wastages

● Respond promptly to customer complaints, suggest solutions to resolve complaints

● Manage / maintain outlet good image

● Training / coaching of new / current staff on customer service best practices

● Organize and supervise shifts

● Managing staff training, schedules and work performance.

● Preparing reports

● Analyze and forecast sales figures to maximize profits

QUALIFICATIONS :

● Bachelor Degree in Hospitality / Retail Management

● Proven work experience as Restaurant Manager / HospitalityManager

● Strong leadership skills.

● Excellent communication skills

● Customer service oriented

● Financial Management skills