Total 4,413 customer experience manager job vacancies in The Philippines

Customer Service Assistant ( 5/6 days week – Jurong East)

Roles and Responsibilities

Responsibilities:

• Handle customer inquiries via email, phone, and other channels in a timely and professional manner.
• Coordinate closely with warehouse and logistics teams to ensure accurate order processing and delivery.
• Prepare and manage documentation for customer orders, billing, and inventory.
• Generate billing invoices and assist with inventory and order reports.
• Maintain accurate data entry in internal systems (customer and warehouse management).
• Resolve customer issues effectively or escalate when required.
• Support daily operations and perform ad-hoc duties as assigned

.
Qualification Requirements

• GCE O Level

• competent and familiar with excel tools and functions such as vlookup, pivot tables, formulas and linkages of data points

• independent, proactive and positive attitude

• to provide operations support on need basis when needed

Salary $2000 to $3200 per month,

whatsapp Grace 87952790

Retail Sales Associate (Photo studio)

• 5 days, 10am-8pm (off day on Monday + 1 weekend)
• Basic salary $2400- $3000 + Commission
• Location: Potong Pasir

Requirements:

• With any retail sales experience 
• Immediate starter or short notice is highly preferred

Benefits:

• 2 meals provided per day
• Off day on weekend
• Closed on PH

Responsibilities:

• Promoting photo packages to graduates who will be here for their graduation gown collection.
• Provide professional advice to customers with regards to their photos
• Help to prepare customers for their photo shoot.
• Provide administrative support.
• Assist graduates in their gown fitting.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes /events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc to address customers’ queries.
• Assess customer’s interest, propose solutions/alternatives, and solicit relevant feedback.
• Familiarise oneself with and exemplify the organisation’s mission, vision, and core values.
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations.
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.

Requirements

• Min N / O / A / NITEC / Diploma in any courses
• Min 2 to 3 years of call center experience

Office hours 5.5days
Tai Seng / Chai Chee Area
Up to $3.2K

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Overview:

We are seeking a creative, strategic, analytical and data-driven professional to join the Promotions and Outreach team at the Workplace Safety and Health (WSH)Council. You will plan, execute and manage integrated marketing communications across WSH Council channels, while also supporting the promotion of national and sectoral initiatives such as the WSH Awards and engagement programmes including outreach to migrant workers. This role contributes to raising WSH awareness, promoting good WSH practices and strengthening the WSH culture in Singapore.

Job Responsibilities:

·       Plan and execute integrated marketing communications across WSH Council channels (e-newsletters, social media, website, publications and events)

·       Develop and produce communications materials (digital, print, video, podcasts) in line with branding guidelines

·       Manage e-newsletter operations including content coordination, subscriber database, production and timely publication

·       Support website content planning and updates to ensure accuracy, relevance and user-friendly experience

·       Support production of in-house multimedia content (e.g. event coverage, interviews, podcasts and presentations)

·       Support promotion and execution of national and sectoral initiatives such as WSH Awards and engagement campaigns, including outreach to migrant workers

·       Assist in WSH Awards administration, communications, evaluation coordination, timeline management and award ceremony support

·       Support planning and delivery of sectoral and stakeholder events to drive awareness and participation

·       Work with internal teams, partners and vendors to deliver campaigns and programmes on time, within quality standards and budget

·       Monitor and evaluate communications and programme performance using engagement and participation metrics, and support continuous improvement of outreach effectiveness

Requirements:

·      Tertiary education in Communications, Marketing or related discipline

·      At least 3 years of relevant experience in marketing communications, campaigns, or related fields (fresh graduates with strong portfolios may be considered)

·      Experience in managing multi-channel communications (social media, website, e-newsletters, publications, events)

·      Experience in content creation and campaign execution; exposure to large-scale programmes/events (e.g. awards, national campaigns) is an advantage

·      Proficiency in design and multimedia tools (e.g. Canva, Adobe Creative Suite)

·      Experience using analytics tools to track engagement and optimise campaigns

·      Familiarity with AI-enabled tools (e.g. generative AI for content creation and productivity)

Preferred Skills/ Background:

·      Good written and verbal communication skills

·      Strong stakeholder management, project coordination and organisational skills

·      Ability to manage multiple priorities in a fast-paced environment with strong attention to detail

·      Experience with government, statutory boards, industry associations or agencies

·       Adaptable, collaborative team player with a continuous improvement mindset

Kindly state your expected salary in your application. The position offered will commensurate with the candidate’s experience and suitability. Only shortlisted candidates will be notified.

Please submit your application to our TAL Career Page: https://careers.tal.sg/job/Assistant-Manager-Manager%2C-Marketing-Communications/344-en_GB/

Managing a team of three direct reports (covering People Partnering, Industrial/Employee Relations, and People Experience), your mandate is to take complete ownership of day-to-day operational execution, policy governance, and budget tracking. As a gatekeeper, you will operate with a high degree of independent authority bynfiltering, resolving, and finalizing local people matters autonomously, ensuring that only macro-level strategic or high-risk financial decisions are escalated to the M3 level.

• First Line of Authority: Act as the primary filter and operational decision-maker for the Malaysia SSC. You are expected to own and resolve 80% of localized escalations independently, removing day-to-day bottlenecks from the M3 Head of People.

• Operational Demarcation: Independently manage and approve standard HR interventions, local policy applications, performance mitigations, and team allocations without requiring constant oversight.

• Escalation Governance: Discern when to finalize a case and when to escalate, ensuring that matters brought to the M3 level are strictly high-liability risks, entity-wide structural shifts, or macro budget exceptions.

• Lead and Develop the Frontline: Directly manage, mentor, and govern a team of 3 specialists (IC3 People Partner, IC2 IR/ER Specialist, and a People Experience specialist), ensuring seamless cross-functional coverage and building an internal talent pipeline.

• Risk & Dependency Mitigation: Eliminate key-person dependency risks within the local team by establishing robust standard operating procedures (SOPs) and clear succession tracking.

• Policy Custodian: Manage the localized implementation, enforcement, and governance of all global and local HR policies across the 900-headcount employee lifecycle.

• Budget Oversight: Act as the frontline governor for the local HR budget. Track expenditures, manage run-rate costs, and ensure strict fiscal discipline before routing high-value financial requests to the M3 level for final sign-off.

• Process Excellence: Continuously audit and optimize HR service delivery workflows within the SSC to drive operational efficiency.

• Compliance Ownership: Take ultimate tactical ownership of all local IR/ER topics, ensuring flawless compliance with the Malaysian Employment Act, statutory regulations, and Industrial Court precedents.

• Conflict & Grievance Resolution: Autonomously oversee disciplinary frameworks, Domestic Inquiries (DIs), Mutual Separation Agreements (MSAs), and high-risk performance management paths.

• Leadership Coaching: Partner with and coach C-2 and C-3 business leaders on organizational design, talent reviews, succession planning, and performance calibration.

• Change Management: Drive local execution and communication strategies during business unit reorganizations, ensuring seamless business adoption with minimal disruption.

Get to Know the Team

The Marketplace team works with Mobility teams across Southeast Asia to manage driver supply, consumer pricing, and marketplace strategy. You'll dig into data, surface insights, and build solutions that move the needle on business outcomes. The team owns marketplace products and keeps the marketplace healthy and performing well. You'll join a regional setup with primary focus in Malaysia — you'll work with local leadership while stay connected to the broader regional agenda.

Get to Know the Role

You'll own the health and strategic direction of the Malaysia Mobility Marketplace — combining data-driven thinking with business strategy to drive real impact on the ground.

You'll be the go-to person for the Malaysia mobility marketplace, leading the local team while also representing Malaysia in regional conversations.

You will report to our Head of Mobility Marketplace, and you will be based onsite at our Grab Malaysia office.

Key ownership areas include:

• Defining and driving the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning consumer pricing frameworks to grow the business sustainably and profitably
• Leading country-level strategic projects focused on service quality and platform reliability
• Representing the Malaysia mobility marketplace team in both local and regional discussions
• Developing and mentoring the rest of the Malaysia mobility marketplace team

The Critical Tasks You Will Perform

• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia, keeping it aligned with growth targets and profitability goals
• Design and iterate on driver-partner engagement models and incentive structures to drive healthy acquisition, retention, and cost efficiency
• Lead initiatives to improve platform reliability and ride experience, working with cross-functional teams to make things better for both passengers and drivers
• Collaborate with Product and Data Science teams on mobility-related features and algorithms (e.g., dynamic pricing, ride matching, surge) to improve marketplace performance
• Be a thought partner to regional Product teams, helping shape the product roadmap based on what the Malaysia market actually needs
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations for senior stakeholders
• Run end-to-end experiments — from design and rollout to analysis — to test and validate new ideas
• Manage, develop, and mentor your team, helping them grow both analytically and strategically

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Regional Accounts Receivable Leadership

• Lead and manage the end-to-end Order-to-Cash (O2C) process across multiple countries, ensuring timely and accurate billing, cash application, collections and account reconciliations.
• Develop and implement regional AR strategies, policies and procedures to improve cash collection performance and reduce overdue receivables.
• Monitor customer credit exposure, establish credit control frameworks and support commercial teams in customer onboarding and credit assessments.
• Drive collection effectiveness through proactive aging management, escalation protocols and dispute resolution processes.
• Partner with business leaders to identify and mitigate collection risks, bad debt exposure and customer payment issues.
• Review and approve provisions for doubtful debts and ensure compliance with relevant accounting standards and Group policies.
• Monitor AR ageing, collection effectiveness, Days Sales Outstanding (DSO), overdue balances and cash conversion metrics across all markets.
• Collaborate with Treasury and FP&A teams to support regional cash flow forecasting and working capital optimization initiatives.

Intercompany Management

• Own the end-to-end intercompany process across the region, including intercompany billing, recharge mechanisms, settlements, reconciliations and balance confirmations.
• Ensure intercompany transactions are accurately recorded, supported and aligned with Group accounting policies and transfer pricing requirements.
• Drive timely resolution of intercompany mismatches and aged balances across multiple legal entities and jurisdictions.
• Coordinate monthly, quarterly and annual intercompany closing activities to support accurate and timely financial reporting.
• Lead regional intercompany netting and settlement initiatives to improve operational efficiency and reduce funding requirements.
• Partner with Tax, Treasury and Finance teams to ensure compliance with transfer pricing policies and cross-border transaction requirements.

Governance, Controls and Compliance

• Establish and maintain a robust control environment for Accounts Receivable and Intercompany processes across the region.
• Ensure compliance with local statutory requirements, indirect tax regulations (GST, VAT, Sales Tax and other relevant taxes), Group policies and accounting standards.
• Support internal and external audits by ensuring completeness of documentation and audit readiness across all jurisdictions.
• Monitor adherence to delegated authority limits, credit policies and financial control requirements.

Process Excellence and Transformation

• Drive standardization and harmonization of AR and Intercompany processes across Southeast Asia, India, China and Hong Kong.
• Identify automation opportunities and lead system enhancement initiatives to improve efficiency, accuracy and scalability.
• Partner with COE and tech teams to optimize system workflows and reporting capabilities.
• Lead continuous improvement initiatives focused on reducing manual effort, improving controls and enhancing customer and stakeholder experience.

Stakeholder Management

• Serve as the primary regional point of contact for Accounts Receivable and Intercompany matters.
• Build strong partnerships with Country Finance, Commercial, Operations, Treasury, Tax, FP&A.
• Work closely with senior business leaders to support commercial growth while maintaining disciplined credit and collection practices.
• Facilitate regular regional governance meetings to review performance, risks, escalations and improvement opportunities.

Team Leadership

• Lead, coach and develop a high-performing regional Accounts Receivable and Intercompany team, whether centralized or distributed across multiple countries.
• Establish clear performance expectations, succession plans and development pathways for team members.
• Foster a culture of accountability, customer service, continuous improvement and operational excellence.

• Bachelor's Degree in Accounting, Finance, Commerce or a related discipline. Professional accounting qualification (ACCA, CPA, CIMA or equivalent) is preferred.
• Minimum 8 years of relevant finance experience, including substantial experience in Accounts Receivable, Credit Control, Order-to-Cash and/or Intercompany Accounting within a multinational environment.
• Proven experience managing end-to-end Accounts Receivable and Intercompany operations across multiple countries, preferably within Southeast Asia, India, China and Hong Kong.
• Strong knowledge of AR processes, credit management, collections, working capital management, intercompany accounting, financial controls and compliance requirements.
• Experience working with ERP systems (e.g. SAP, Oracle or equivalent) and driving process standardization, automation and continuous improvement initiatives.
• Demonstrated leadership experience managing regional or geographically dispersed teams and influencing cross-functional stakeholders.
• Strong analytical, problem-solving and communication skills, with the ability to manage complex issues across diverse markets and cultures.
• Results-oriented with a proven track record of improving cash collections, reducing aged receivables, resolving intercompany imbalances and strengthening operational controls.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.